Get 10 Infotainment system -> App-Connect Guide for Volkswagen Virtus 4 Door First Generation (2018-2023)

Managing presets for preferred contacts

By connecting to another hotspot, the Info-

tainment functions are extended to online

functions, e.g. VW Play Apps.

The preferred contact is displayed at the top of the

contact list with the symbol.

Limitations

Restriction of the Wi-Fi connection

In some countries, the Wi-Fi connection is restricted

for legal reasons. When crossing the border of the

country in question, the connection with a mobile

device connected via Wi-Fi can be ended or restric-

ted.

Find out about country-specific legal restric-

tions. If necessary, switch off the Wi-Fi man-

ually.

Searching for contacts

Update contacts

— For storage, tap

— To delete from favourites, tap

Settings

Importing telephone contacts

Once the main phone has been connected to the In-

fotainment system, telephone contacts will start to

be imported into the Infotainment memory.

Connecting the Infotainment system to a mobile de-

vice hotspot

1. Switch on the hotspot on the mobile device.

The Infotainment system can import up to 1,000

phone contacts together with contact pictures. Each

contact can contain up to 5 phone numbers.

2. Find available hotspots on the

System Wi-Fi

Find hotspot menu.

3. Select the mobile device hotspot and enter the

password.

Depending on the type of phone, import confirma-

tion may be required.

4. Confirm the connection.

Updating phone contacts

Generating a new password for connecting to the

Infotainment system hotspot

When the phone reconnects with the Infotainment

system, the phone book is automatically updated.

— Tap

System Wi-Fi Generate security key.

— To update the list manually, tap RE-SYNC in the

Phone menu.

Sorting contacts in the phone book

App-Connect

— In menu tap System Phone Contacts sort order and

select the sorting type.

Functionality

Ringtone

App-Connect allows certified applications to be dis-

played and operated from a connected mobile de-

vice on the Infotainment screen.

Some phones do not allow the use of the phone

ringtone; instead, the Infotainment system ringtone

is used.

Certification may depend on the use of the most up-

to-date App-Connect application.

— To set the Infotainment ringtone, tap System

Phone Internal ringtones and select the ringtone.

Route guidance, phone, music and other apps may

be used.

Wi-Fi

Mobile device can be connected via a USB cable or

Wi-Fi.

Functionality

Supported connection types

App-Connect supports the following connection

types:

Wi-Fi can be used for App-Connect connection.

10" Infotainment system

— Android Auto

— Apple CarPlay

Apple CarPlay

App-Connect connections overview

App-Connect menu

— Tap

Or:

— Tap

List of available applications

If the App-Connect menu is not displayed, check

whether the mobile device is connected.

Depending on the length of operation:

— Pressing: returning to the Apple CarPlay

— Holding: turning on Siri voice control

Connection conditions

General connection conditions

✓

The mobile device supports the App-Connect

connection Android Auto, Apple CarPlay.

Connected devices

The mobile device, as well as the type of App-

Connect connectivity, are supported in the rele-

vant market.

Connect another device

The device enables Android Auto connection

The device enables Apple CarPlay connection

Settings

✓

Some connected mobile devices require the mo-

bile device to be “unlocked”.

Android Auto

Conditions for Android Auto

✓

The device to be connected supports Android

Auto connectivity.

A list of devices, supported regions and applica-

tions that support the Android Auto connectivity

can be found on the Google, Inc website.

✓

The Android Auto application needs to be instal-

led on the mobile device.

Some applications require the data connection

on the mobile device to be turned on.

Switching on voice control (Google Assistant)

Connect the mobile device for the first time

when the vehicle is stationary.

Conditions for Apple CarPlay

✓

The device to be connected supports the Apple

CarPlay connection.

A list of devices, supported regions and applica-

tions that the Apple CarPlay connection sup-

ports can be found on the websites of Apple

Inc..

✓

Siri voice control is on.

✓

The minimum iOS version is 9.

The data connection in the mobile device is

switched on.

The WLAN and Bluetooth® is switched on in the

Infotainment system.

1. Switch on CarPlay in the mobile device.

2. The Infotainment screen displays a connection

message with the name of the Bluetooth® de-

vice.

Limitations

Restriction of the Wi-Fi connection

3. Find available Bluetooth® devices on the phone.

In some countries, the Wi-Fi connection is restricted

for legal reasons. When crossing the border of the

country in question, the connection with a mobile

device connected via Wi-Fi can be ended or restric-

ted.

4. Select the Bluetooth® in the Infotainment sys-

tem.

5. If necessary, confirm the PIN.

6. Select the type of Apple CarPlay connection on

the Infotainment system screen.

Find out about country-specific legal restric-

tions. If necessary, switch off the Wi-Fi man-

ually.

Apple CarPlay – terminating the connection

— Tap “Volkswagen” in the Apple CarPlay menu.

Limitation of App-Connect applications when driv-

ing

Android Auto – USB connection

To establish a connection, the following condition

must be met:

For safety reasons, some App-Connect applications

cannot be operated while driving, or their use is limi-

ted.

✓

The minimum Android version is 6.

1. Switch on the Infotainment system.

2. Switch on the mobile device.

App-Connect settings

3. Connect the mobile device to the front USB in-

put using a cable.

Apple CarPlay – USB connection

1. Switch on the Infotainment system.

2. Switch on the mobile device.

4. Select the connection via Android Auto.

Android Auto – connecting via WLAN from the Info-

tainment system

3. Connect the mobile device to the front USB in-

put using a cable.

1. Switch on Bluetooth® and Bluetooth® visibility

in the mobile device.

4. Select the connection via Apple CarPlay.

2. Tap

Connect Devices Add device in the Infotain-

Apple CarPlay – connecting via WLAN from the Info-

tainment system

ment system.

3. Select the desired device from the list of availa-

ble devices.

1. Switch on Bluetooth® and Bluetooth® visibility

in the mobile device.

4. Select the Bluetooth® handsfree profile.

5. Confirm, or enter and confirm the PIN.

2. Tap

Connect Devices Add device in the Infotain-

ment system.

6. From the list of known devices, select the de-

sired device with the symbol.

3. In the displayed list, look for the desired device

with the symbol and select it.

4. Follow the instructions on the Infotainment

screen and confirm the Bluetooth® pairing.

Android Auto – connecting via WLAN from a mobile

device

5. From the list of known devices, select the de-

sired device with the symbol.

To establish a connection, the following conditions

must be met:

Apple CarPlay – connecting via WLAN from a mobile

device

✓

The WLAN and Bluetooth® is switched on in the

Infotainment system.

To establish a connection, the following conditions

must be met:

The minimum Android version is 11.

1. Find available Bluetooth® devices on the phone.

10" Infotainment system

2. Select the Bluetooth® in the Infotainment sys-

tem.

VW Play Apps

3. If necessary, confirm the PIN.

Use

4. Select the type of Android Auto connection on

the Infotainment system screen.

Only valid for certain countries.

Android Auto – terminating the connection

You can download and install new Infotainment

apps from the VW Play Apps menu.

— Tap “Infotainment” in the Android Auto menu.

The installed apps are linked to the selected user

profile.

Switching to another device/type of connection

The Infotainment system allows you to switch be-

tween the currently connected devices or connec-

tion type.

Overview

1. Tap

Quick settings Connect Devices.

2. Select the desired device or connection type.

Displaying menu

Only valid for certain countries.

— Tap

VW Play Apps.

Personalisation

Use

Conditions

The personalisation service allows you to set and

store Infotainment settings.

Only valid for certain countries.

The availability of applications depends on the type

of car, the type of Infotainment system and the

country.

The personalisation service is connected to the user

accounts. Any change to the set personalised func-

tions is automatically stored in the active user ac-

count.

To install new applications, the following conditions

must be met:

✓

The vehicle is connected to the internet.

VW Play Apps is available.

Settings

The user is registered and logged into VW Play

Apps.

Creating a user account

To create a user profile, tap

and follow the instructions on the screen.

Quick settings Profile

✓

The Infotainment system supports the installa-

tion of new applications.

The Infotainment system has free memory

space.

Changing the security PIN

Tap

Quick settings Profile Edit security PIN.

The 12-volt vehicle battery is sufficiently charg-

ed.

Switching the Valet mode function on/off

When the function is switched on, the Infotainment

system screen is locked by a safety lock.

The screen is unlocked when the PIN security code is

entered.

Limitations

— To lock the screen, tap

and enter the security PIN to confirm.

Quick settings Valet mode

Only valid for certain countries.

The functions are linked to the car, not to the user's

account. They are not transferable to another vehi-

cle in which the user logs in.

— To unlock the screen, tap it and enter the security

PIN.

For safety reasons, some applications cannot be op-

erated while driving or are restricted in their use.

Personalisation

10 Infotainment system -> App-Connect for Your Volkswagen Virtus 4 Door First Generation (2018-2023)

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