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10Infotainment system -> Telephone for Your Volkswagen Virtus 4 Door First Generation (2018-2023)

Bluetooth® compatibility of mobile devices  
2. Select the desired device from the list of availa-  
ble devices.  
Due to the large number of mobile devices, it is not  
possible to guarantee full Bluetooth® compatibility  
with the infotainment system. Bluetooth® compati-  
bility depends on the Bluetooth® version and the im-  
plementation of the Bluetooth® protocols on the  
part of the manufacturer of the mobile device.  
The selected device can be connected via the  
most recently used Bluetooth® profile.  
3. If two devices are connected to the Infotain-  
ment system, select the device to be replaced.  
App-Connect connection  
Applications in mobile devices  
The Infotainment system allows you to establish  
a App-Connect connection with a compatible mobile  
device using the following connections:  
Applications can be installed in external devices  
making it possible to display additional information  
on the Infotainment screen or to operate Infotain-  
ment.  
Android Auto  
Apple CarPlay  
Due to the variety of applications as well as their on-  
going development, the available applications may  
not work in all external devices. The company,  
Volkswagen, assumes no liability for their proper  
function.  
Mobile devices can be connected to the Infotain-  
ment system via USB cable or WLAN, as long as the  
mobile device supports .  
1. Connect the mobile device to the Infotainment  
system using a USBcable, or browse and con-  
nect it via WLAN.  
The range of available applications and their func-  
tionality is dependent on the Infotainment model,  
vehicle and region.  
2. Tap the icon of the supported connection.  
Information about Volkswagen applications  
For detailed information about Volkswagen applica-  
tions, refer to the Volkswagen websites.  
Telephone  
Overview  
Connection set-up  
Displaying menu  
Connecting a mobile device to the Infotainment sys-  
tem  
— Tap  
.
If the Phone menu is not displayed, check whether  
the phone is connected.  
1. Find available Bluetooth® devices in the mobile  
device.  
2. Select the Bluetooth® in the Infotainment sys-  
tem.  
Find the name of the unit in the  
System Blue-  
tooth Bluetooth name menu.  
Connecting the Infotainment system to a non-  
paired mobile device  
1. Tap  
Quick settings Connect Devices Add device.  
2. Select the desired device from the list of availa-  
ble devices.  
A
B
Name of the connected phone:  
Swapping the main and additional phone  
Contact list  
3. Select the required Bluetooth® profile.  
4. Confirm, or enter and confirm the PIN.  
5. If two devices are connected to the Infotain-  
ment system, select the device to be replaced.  
Connecting the Infotainment system to a previously  
connected mobile device  
1. Tap  
Quick settings Connect Devices.  
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10" Infotainment system  
Holding a call  
Conditions for connecting a phone  
to the Infotainment system  
Switching the microphone off  
Switching the microphone on  
Display numeric keypad  
Dial another number  
The Bluetooth® function of the Infotainment  
system and the phone is switched on.  
The visibility of the Infotainment system is  
switched on.  
The Infotainment system visibility can be  
Settings for the Infotainment sys-  
tem phone functions  
switched on in the  
menu.  
System Bluetooth Visibility  
The phone is within the range of the Infotain-  
ment´s Bluetooth®.  
Phone – Infotainment connection types  
The way in which the phone is connected depends  
on the number of phones currently connected to the  
Infotainment system.  
The phone is compatible with the Infotainment  
system.  
— The main phone – if no phone is connected.  
— Additional phone – if one phone is connected.  
Phone operation  
— Select which phone to replace – if 2 phones are  
connected.  
Entering phone number  
— To switch between the main phone and the addi-  
— Enter the phone number using the numeric key-  
pad in the Phone menu.  
tional phone, tap Replace in the Phone menu.  
Phone – Infotainment connection  
The displayed numeric keypad can also be  
used to search for contacts.  
1. Find available Bluetooth® devices on the phone.  
For example, if you enter 32, the unit will display  
contacts with the letter combination DA, FA, EB, etc.  
next to the numerical keypad.  
2. Select the Bluetooth® in the Infotainment sys-  
tem.  
Find the name of the unit in the  
System Blue-  
tooth Bluetooth name menu.  
List of phone contacts  
3. Confirm, or enter and confirm the PIN.  
The list of phone contacts is imported from the main  
connected phone.  
Connecting the Infotainment system to an unpaired  
phone  
1. To display the contact list, tap in the Phone  
menu.  
1. Tap  
Quick settings Connect Devices Add device.  
2. To search in the list, enter your search details.  
2. Select the desired device from the list of availa-  
ble devices.  
3. To dial a contact, select the desired contact and  
tap the number.  
3. Select the required Bluetooth® profile.  
4. Confirm, or enter and confirm the PIN.  
If a contact has multiple phone numbers, select the  
phone number from the displayed list.  
5. If two devices are connected to the Infotain-  
ment system, select the device to be replaced.  
— To display a contact, tap on the desired contact.  
Phone conversation  
Connecting the Infotainment system to a previously  
paired phone  
Depending on the context of the phone conversa-  
tion, the following functions can be selected:  
1. Tap  
Quick settings Connect Devices.  
Ending dialling / Rejecting incoming  
call / Ending call  
2. Select the desired device from the list of availa-  
ble devices.  
Answering an incoming call / Returning to  
the held call  
The selected device can be connected via the  
most recently used Bluetooth® profile.  
Switching the speaker off / Switching the call  
sound from the speakers to the phone  
3. If two devices are connected to the Infotain-  
ment system, select the device to be replaced.  
Switching the speaker on / Switching the call  
sound from the phone to the speakers  
Telephone  
77  
Managing presets for preferred contacts  
By connecting to another hotspot, the Info-  
tainment functions are extended to online  
functions, e.g. VW Play Apps.  
The preferred contact is displayed at the top of the  
contact list with the symbol.  
Limitations  
Restriction of the Wi-Fi connection  
In some countries, the Wi-Fi connection is restricted  
for legal reasons. When crossing the border of the  
country in question, the connection with a mobile  
device connected via Wi-Fi can be ended or restric-  
ted.  
Find out about country-specific legal restric-  
tions. If necessary, switch off the Wi-Fi man-  
ually.  
A
B
Searching for contacts  
Update contacts  
— For storage, tap  
.
— To delete from favourites, tap  
.
Settings  
Importing telephone contacts  
Once the main phone has been connected to the In-  
fotainment system, telephone contacts will start to  
be imported into the Infotainment memory.  
Connecting the Infotainment system to a mobile de-  
vice hotspot  
1. Switch on the hotspot on the mobile device.  
The Infotainment system can import up to 1,000  
phone contacts together with contact pictures. Each  
contact can contain up to 5 phone numbers.  
2. Find available hotspots on the  
System Wi-Fi  
Find hotspot menu.  
3. Select the mobile device hotspot and enter the  
password.  
Depending on the type of phone, import confirma-  
tion may be required.  
4. Confirm the connection.  
Updating phone contacts  
Generating a new password for connecting to the  
Infotainment system hotspot  
When the phone reconnects with the Infotainment  
system, the phone book is automatically updated.  
— Tap  
System Wi-Fi Generate security key.  
— To update the list manually, tap RE-SYNC in the  
Phone menu.  
Sorting contacts in the phone book  
App-Connect  
— In menu tap System Phone Contacts sort order and  
select the sorting type.  
Functionality  
Ringtone  
App-Connect allows certified applications to be dis-  
played and operated from a connected mobile de-  
vice on the Infotainment screen.  
Some phones do not allow the use of the phone  
ringtone; instead, the Infotainment system ringtone  
is used.  
Certification may depend on the use of the most up-  
to-date App-Connect application.  
— To set the Infotainment ringtone, tap System  
Phone Internal ringtones and select the ringtone.  
Route guidance, phone, music and other apps may  
be used.  
Wi-Fi  
Mobile device can be connected via a USB cable or  
Wi-Fi.  
Functionality  
Supported connection types  
App-Connect supports the following connection  
types:  
Wi-Fi can be used for App-Connect connection.  
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10" Infotainment system