OnStar
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services may not work if the OnStar
How OnStar Service Works
OnStar Additional
Information
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
In-Vehicle Audio Messages
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar — such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press Q to set
up an account.
.
After change in ownership and at
90 days.
.
.
.
.
Call 1-888-4ONSTAR (1-888-466-7827).
Call TTY 1-877-248-2080.
See Radio Frequency Statement 0 438.
Transferring Service
Press Q to request account transfer
eligibility information. The Advisor can
cancel or change account information.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
.
Press Q to speak with an Advisor.
Selling/Transferring the Vehicle
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
Press Q to help:
Call 1-888-4ONSTAR (1-888-466-7827)
.
.
.
Locate a gas station with an attendant to
pump gas.
Find a hotel, restaurant, etc., that meets
accessibility needs.
Provide directions to the closest hospital
or pharmacy in urgent situations.
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
Press Q and follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
English 
