Get Practical information -> Charging system (Electric) Guide for Citroen C3 Aircross SUV Second Generation (2024-2026)

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traction battery, CITROËN recommends that

you:

– Do not expose the vehicle to temperatures

below -30°C and above +60°C for more than

24 hours.

The electric drive system, which operates at a

voltage of approximately 400 V, is identified by

orange cables and its components are marked

with this symbol:

In the event of an accident or impact

to the vehicle’s underbody

In these situations, the electrical circuit or

the traction battery can be seriously

damaged.

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– Do not use a generator to recharge your

vehicle's traction battery.

Stop as soon as it is safe to do so and switch

off the ignition.

Contact a CITROËN dealer or a qualified

workshop.

Vehicle in storage for more than

1 month

Always park the vehicle in a place

with temperatures between -10°C and

+30°C (parking in a place with extreme

temperatures can damage the traction

battery).

Carry out the charging procedure for the

traction battery (48V) via the accessory

battery (12V) and the DC/DC converter.

Refer to the 12 V battery/Accessory

batteries section for the charging the

batteries using a battery charger procedure.

When washing

An electric vehicle’s power train can

become hot during use and after

switching off the ignition.

Comply with the warning messages shown

on the labels, particularly inside the charging

flap.

Before washing the vehicle, always

check that the charging flap is closed

correctly.

Never wash the vehicle while the battery is

on charge.

High-pressure washing

To avoid damaging the electrical

components, it is expressly prohibited to

use high-pressure washing in the engine

compartment or under the body.

Do not use a pressure greater than 80 bar

when washing the bodywork.

Charging system

(Electric)

Never allow water or dust to enter the

connector or charging nozzle - risk of

electrocution or fire!

Never connect / disconnect the charging

nozzle or cable with wet hands - risk of

electrocution!

This label is intended solely for use by

firefighters and maintenance services

in the event of any work on the vehicle.

No other person must touch the device

shown on this label.

400 V electrical system

For more information, refer to the

General recommendations on

electrified vehicles.

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Practical information

– Do not expose the vehicle to temperatures

below -30°C and above +60°C for more than

24 hours.

– Avoid charging the vehicle at negative

temperatures (except if the vehicle ran more

than 20 minutes) or above +30°C.

– Do not use the vehicle's traction battery as

a generator of energy.

Traction battery

3. Nozzle locking indicator lamp

Fixed red: nozzle positioned correctly and

locked in the connector.

Flashing red: nozzle incorrectly positioned or

locking not possible.

4. Charging indicator lamp

This battery stores the energy that powers

the electric motor and the thermal comfort

equipment in the passenger compartment. It is

discharged during use, and must therefore be

regularly recharged. There is no need to wait for

the traction battery to fall to its reserve level

before recharging.

– Do not use a generator to recharge your

vehicle's traction battery.

The range of the battery may vary according

to the type of driving, the route, the use of

thermal comfort equipment and the ageing of

its components.

Charging connectors and

indicator lamps

The lifespan of the traction battery

depends on multiple factors, such as

climatic conditions, distance travelled and

how often it has been fast-charged.

State of charging

indicator lamp

Meaning

Fixed white

Welcome lighting on

opening the flap and

disconnecting the

charging cable.

To preserve the mileage of your

vehicle and the durability of your

traction battery, CITROËN recommends that

you:

Flashing white

Charging

initialisation.

– Do not fully charge the battery of your

electric vehicle daily (charge the traction

battery below 80% as often as possible).

– Do not completely discharge the battery.

– Do not store the vehicle for a long period

of non-use (more than 12 hours) when the

traction battery has a low or high charge

level. Prefer a charge level between 20 and

40%.

Fixed blue

Deferred charging.

Charging.

Flashing green

1. Charging connectors

2. Deferred charging activation button

– Limit the use of fast charging.

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Practical information

In case of impact, even light, against

the charging flap, do not use it.

Do not dismantle or modify the charging

connector - risk of electrocution and/or fire!

Contact a CITROËN dealer or a qualified

workshop.

Identification labels on charging

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State of charging

indicator lamp

Meaning

sockets/connectors

Identification labels are affixed to the vehicle,

charging cable and charger to inform the user

about which device needs to be used.

Fixed green

Charging complete.

The charging

indicator lamp goes

off after about

2 minutes as the

vehicle's functions

go into standby.

The indicator lamp

comes on again

when the vehicle is

unlocked with the

remote control key

or when a door is

opened to indicate

that the battery is

fully charged.

Charging cables, sockets

and chargers

The charging cable supplied with the vehicle

(depending on version) is compatible with the

electrical systems in the country of sale. When

travelling abroad, check the compatibility of

local electrical systems with the charging cable.

A full range of charging cables is available from

your dealer.

Contact a CITROËN dealer or a qualified

workshop for more information and to obtain

suitable charging cables.

The meaning of each identification label is as

follows:

Fixed red

Malfunction.

Identification label

Location

Charging connector (vehicle side)

Configuration

Power type/Voltage range

TYPE 2

AC

< 480 Vrms

C

Charging socket (charger side)

TYPE 2

AC

< 480 Vrms

C

Charging connector (vehicle side)

COMBO 2 (FF)

DC

K

50 V – 500 V

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Practical information

Standard charging, mode 2

Specific domestic charging cable

(mode 2)

You must not damage the cable.

In the event of damage, do not use it and

contact a CITROËN dealer or a qualified

workshop to replace it.

If the indicator lamp does not go off, contact a

CITROËN dealer or a qualified workshop.

Upon plugging the charging cable into a

domestic socket, all of the indicator lamps

come on briefly.

If no indicator lamps come on, check the

domestic socket's circuit-breaker:

Domestic socket

(standard charging - alternating current (AC))

– If the circuit-breaker has tripped, contact a

professional to check that the electrical system

is compatible and/or carry out any necessary

repairs.

Control unit (mode 2)

Mode 2 with a standard socket: 8 A

maximum charging current.

– If the circuit-breaker has not tripped, stop

using the charging cable and contact a

CITROËN dealer or a qualified workshop.

Control unit label - Recommendations

Mode 2 with a Green'Up socket: 16 A

maximum charging current.

Refer to the handbook before use.

To have this type of socket installed, call a

professional installer.

Specific domestic charging cable - mode

2 (AC)

POWER

Green: electrical connection established;

charging can begin.

1. Incorrect use of this charging cable may

result in fire, property damage and serious

injury or death by electrocution!

2. Always use a correctly earthed power

socket, protected by a 30 mA residual

current device.

3. Always use an electrical socket protected

by a circuit-breaker appropriate for the

electrical circuit’s current rating.

CHARGE

Flashing green: charging in progress or

temperature pre-conditioning activated.

Fixed green: charging complete.

FAULT

Red: fault; charging not permitted or

must be stopped immediately. Check that

everything is connected correctly and that the

electrical system is not faulty.

Identification label C on the charging

connector (vehicle side).

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Practical information

4. The weight of the control unit must not

be borne by the electrical socket, plug and

cables.

9. Do not unplug the plug from the wall as a

14. Do not force the connector if it is locked

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means of stopping charging.

into the vehicle.

10. Immediately stop charging, by locking

and then unlocking the vehicle using the

remote control key, if the charging cable or

wall socket feel burning hot to the touch.

11. This charging cable includes components

liable to cause electrical arcing or sparks.

Do not expose to flammable vapours.

Control unit label - State of indicator lamps

5. Never use this charging cable if it is

defective or in any way damaged.

State of the

indicator lamp

6. Never attempt to repair or open this

charging cable. It contains no repairable

parts - replace the charging cable if it is

damaged.

Off

On

7. Never immerse this charging cable in water.

12. Only use this charging cable with CITROËN

vehicles.

8. Never use this charging cable with an

extension cable, a multi-plug socket, a

conversion adaptor or on a damaged

electrical socket.

13. Never plug the cable into the wall socket

(or unplug it) with wet hands.

Flashing

POWER

CHARGE

FAULT

Symbol

Description

Not connected to the power supply or power is

not available from the infrastructure.

The control unit is currently performing a

self-test.

(green)

(red)

Connected only to the infrastructure or to the

infrastructure and to the Electric Vehicle (EV) but

no charging in progress.

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Practical information

POWER

CHARGE

FAULT

Symbol

Description

Connected to the power supply and to the

Electric Vehicle (EV).

The EV is on charge or in a temperature pre-

conditioning sequence.

(green)

Connected to the power supply and to the

Electric Vehicle (EV).

The EV is waiting for charging or the charging of

the EV is completed.

(green)

Control unit malfunction. No charging allowed.

If an error indicator reappears after a manual

reset, the control unit must be checked by a

CITROËN dealer before the next charge.

(red)

The control unit is in diagnostic mode.

(green)

Manual reset procedure

The control unit can be reset by simultaneously disconnecting the charging connector and the wall socket.

Then, reconnect the wall socket first. For more information, refer to the handbook.

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Practical information

Accelerated charging, mode 3

Superfast charging, mode 4

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Charging cable, mode 3 (AC)

Accelerated charging unit (depending on

version)

(accelerated charging - single-phase or three-

phase alternating current (AC))

Fast public charger

(superfast charging - direct current (DC))

In mode 3 with an accelerated charging unit:

32 A maximum charging current.

Charging cable, mode 4 (DC)

(integrated into the fast public charger)

Identification labels C on the charging

connector (vehicle side) and on the socket

(charger side).

In mode 3 with an accelerated charging unit

(Wallbox): 32 A maximum charging current.

Accelerated charging unit

Do not disassemble or modify the

charging unit - Risk of electrocution and/

or fire!

Identification label K on the charging

connector (vehicle side).

Only use fast public chargers where the

cable length does not exceed 30 metres.

Refer to the charging unit manufacturer's

user manual for the operating instructions.

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Practical information -> Charging system (Electric) for Your Citroen C3 Aircross SUV Second Generation (2024-2026)

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