Practical information -> Electrified vehicles - General recommendations for Your Citroen C3 Aircross SUV Second Generation (2024-2026)

Practical information  
The vehicle is fitted with a catalytic converter,  
which helps to reduce the level of harmful  
emissions in the exhaust gases.  
For petrol engines, you must use unleaded  
fuel.  
The filler neck is narrower, admitting unleaded  
petrol nozzles only.  
– Never work on the high voltage cables  
(purple or orange) or on any other high  
voltage component marked with the  
Electric risk label. Any intervention on the  
high voltage system must be carried out by  
qualified persons in workshops qualified and  
approved to carry out this type of work.  
– Never damage, modify or remove the  
high voltage cables (purple or orange) or  
disconnect them from the high voltage  
network.  
– Never open, modify or remove the cover of  
the traction battery.  
– Never work with cutting and forming  
tools or heat sources near high voltage  
components and cables.  
In case of low level of fluid in the cooling  
tank, the refilling shall only be performed in a  
qualified and trained workshop to verify that  
the leakage is not in the traction battery.  
Any intervention on the high voltage system  
must be carried out by qualified persons in  
workshops qualified and approved to carry  
out this type of work.  
Damage to the vehicle or the traction  
battery could result in the leakage of toxic  
gases or fluids either immediately or later.  
CITROËN recommends that you:  
– Never touch the liquids leaking from the  
traction battery.  
– Do not inhale the gases emitted by the  
traction battery which are toxic.  
– Move away from the vehicle in the event  
of incident or accident, the gases emitted  
being flammable and could cause a fire.  
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Fuel cut-off  
Traction battery  
Your vehicle is equipped with a safety device  
which cuts off the fuel supply in the event of a  
collision.  
Traction battery overheating  
If the following warning lamps  
appear, accompanied by the  
display of a message and an audible signal, it is  
required to:  
►ꢀ Stop the vehicle as soon as possible in the  
best conditions of safety.  
►ꢀ Switch off the ignition.  
►ꢀ Evacuate the vehicle as quickly as possible  
and move to a safe distance.  
►ꢀ Call the fire department and/or the  
emergency services and tell them that the  
vehicle is an electric one.  
Electrified  
vehicles - General  
recommendations  
These recommendations and general  
information concern electrified vehicles of the  
type: hybrid and electric.  
High voltage system  
High voltage system voltage is  
dangerous and can cause burns or  
Danger of death / Risk of serious  
injury  
A chain reaction can occur up to a traction  
battery fire.  
other injuries or even fatal electric shock.  
Since damage to high voltage components is  
not visible, CITROËN recommends that you:  
– Never touch the components, damaged  
or not, and never let your jewelry or other  
metallic objects come into contact with  
these components.  
– Always inform the fire and emergency  
services in the event of an incident, warning  
that the vehicle is equipped with a traction  
battery.  
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Practical information  
In the event of damage to the  
traction battery  
It is strictly prohibited to work on the vehicle  
yourself.  
Do not touch liquids coming from the  
battery, and in the event of skin contact with  
these products, wash abundantly with water  
and contact a doctor as soon as possible.  
Contact a CITROËN dealer or a qualified  
workshop to have the system checked.  
The electrical circuit of the hybrid system is  
identified by purple cables and its components  
are marked with this symbol:  
High-pressure washing  
To avoid damaging the electrical  
components, it is expressly prohibited to  
use high-pressure washing in the engine  
compartment or under the body.  
Do not use a pressure greater than 80 bar  
when washing the bodywork.  
Traction battery  
The hybrid powertrain uses a voltage  
of 48 V. This system may be hot both  
when the ignition is on and after switching it  
off.  
Comply with the warning messages shown  
on the labels.  
The 48 V Li-ion (Lithium-ion) traction battery  
stores the electrical energy needed to propel  
the vehicle.  
Disposal of the traction battery  
The traction battery is designed for the life  
of the vehicle if the recommendations of  
CITROËN are followed.  
If it becomes necessary to replace the battery,  
contact the CITROËN dealer for instructions on  
its disposal. Improper disposal carries the risk of  
severe burns, electric shock, and damage to the  
environment.  
In accordance with regulations, CITROËN  
ensures a second life or recycling of this  
component in collaboration with qualified  
operators.  
The traction battery is automatically charged  
to ensure that the charge level is always around  
50% of the maximum level, in order to fully  
exploit the hybrid functionality and, at the same  
time, always have some capacity available for  
the energy recovery operation.  
It is located under the front left seat.  
The traction battery's range varies depending  
on the type of driving, the route and the ageing  
of its components.  
In the event of an accident with an  
airbag deployment  
The traction battery is automatically  
disconnected from the electrical circuit to  
prevent the initiation of short circuits and/  
or fires.  
In the event of an impact to the vehicle’s  
underbody  
In these situations, the electrical circuit  
or the traction battery can be seriously  
damaged.  
Stop as soon as it is safe to do so and switch  
off the ignition.  
Move away from the vehicle.  
Contact a CITROËN dealer or a qualified  
workshop.  
The traction battery ageing depends  
on several factors, such as climatic  
conditions and the distance travelled.  
Hybrid system  
To preserve the mileage of your  
vehicle and the durability of your  
Electrical system  
For more information, refer to the  
General recommendations on  
electrified vehicles.  
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