Get Practical information -> Charging the traction battery (Electric) Guide for Citroen C3 Aircross SUV Second Generation (2024-2026)

Practical information

As a safety measure, the engine will

not start if the charging cable is

plugged into the connector on the vehicle. A

warning is displayed on the instrument

panel.

Vehicle in storage for more than

1 month

Charging the traction

battery (Electric)

In the event of a long period of non-use of

the vehicle (beyond 4 weeks) without the

possibility of charging when restarting, the

self-discharge may make it impossible to

restart if the traction battery charge level

is a low or very low, especially at negative

ambient temperatures. ALWAYS make

sure that the traction battery has a charge

between 20% and 40% if you do not plan to

use your vehicle for several weeks.

Do not connect the charging cable.

Always park the vehicle in a place

with temperatures between -10°C and

30°C (parking in a place with extreme

temperatures can damage the traction

battery).

Disconnect the cable from the (+) terminal

of the accessory battery in the engine

compartment.

Connect a 12 V battery charger to the (+) and

(-) terminals of the accessory battery about

every 3 months in order to recharge the

accessory battery and maintain an operating

voltage.

Principle

For more information, refer to the

General recommendations on

electrified vehicles.

Cooling the traction battery

The cooling fan in the engine

compartment comes on during charging to

cool the on-board charger and the traction

battery.

To recharge, connect the vehicle to a domestic

electricity supply (domestic or accelerated

charging) or to a fast public charger (superfast

charging).

For a full charge, follow the desired charging

procedure without pausing it, until it ends

automatically. Charging can be either

immediate or deferred (except fast public

charger, mode 4).

You can stop domestic or accelerated charging

at any time by unlocking the vehicle and

removing the nozzle. For superfast charging,

refer to the fast public charger.

For more information on the charging displays

on the Instrument panel and the Touch

screen, refer to the corresponding section.

Lounge mode

When the vehicle is connected, it is

possible to switch on the ignition and use

certain functions such as the audio and

telematics system and the air conditioning

system for several hours.

Low charging / Driving

Driving when the charge level of

the traction battery is too low can lead to

the vehicle breaking down and can lead to

accidents or serious injuries. ALWAYS make

sure the traction battery has a sufficient

charge level.

It is also possible to monitor the

charging progress using the

MyCitroën App application.

For more information on Remotely

operable additional functions, refer to the

corresponding section.

Precautions

Low charging / Parking

If the outside temperature is negative,

it is recommended not to park your vehicle

outside for several hours at a low charging

(less than 20%).

Our electric vehicles have been developed in

accordance with the recommendations on the

maximum limits for electromagnetic fields,

as issued by the International Commission on

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Practical information

Non-Ionizing Radiation Protection (ICNIRP -

1998 Guidelines).

You should preferably use the charging cable

available as an accessory.

For more information, contact a CITROËN

dealer or a qualified workshop.

If the exterior temperature is below:

– 0°C, charging times may be extended.

– -20°C, charging is not possible, if the

battery's state of charge is less than 5%.

For superfast charging

Before charging

Wearers of pacemakers or equivalent

devices

Check that the fast public charging

station and its charging cable are compatible

with the vehicle.

If the exterior temperature is below:

– 0°C, charging times may be extended.

– -20°C, charging is not possible, whatever

the battery's state of charge.

Ask your doctor about what precautions

you should take, or ask the manufacturer

of your implanted electro-medical device about

whether its operation is guaranteed in an

environment which complies with the ICNIRP

recommendations.

During charging

While charging is in progress,

After charging

Check that the charging flap is closed.

If in doubt

unlocking the vehicle will cause the charging

to stop.

If no action is taken on one of the openings

(door or boot) or on the charging nozzle, the

vehicle will lock again after 30 seconds and

charging will resume automatically.

Never work under the bonnet:

– Some areas remain very hot, even an hour

after charging ends - risk of burns!

– The fan may start at any time - risk of cuts

or strangulation!

Domestic or accelerated charging: do

not remain inside or near the vehicle, or near

the charging cable or charging unit, even for

a short time.

Superfast charging: do not use the system

yourself and avoid approaching public fast

charging points. Leave the area and ask a

third party to recharge the vehicle.

Deferred charging

By default, the deferred charging start time is

set to be around midnight.

Depending on equipment, this time can be

changed.

Settings

The programming of the deferred

charging function is carried out from a

smartphone, via the MyCitroën App

application.

For more information on Remotely

operable additional functions, refer to the

corresponding section.

80% charging is recommended for daily use. It

may improve performance and durability.

Full charging is recommended for a long trip

and will take longer.

For domestic or accelerated charging

Before charging

Depending on the context:

After charging

Check that the charging flap is closed.

Do not leave the cable connected to the

domestic power socket - risk of short-circuit

or electrocution in the event of contact with

or immersion in water!

►ꢀ Have a professional check that the

electrical system to be used complies with

applicable standards and is compatible with

the vehicle.

►ꢀ Have a professional electrician install

a dedicated domestic power socket

or accelerated charging unit (Wallbox)

compatible with the vehicle.

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Practical information

Activation

Domestic charging, mode 2

When charging is complete and while

the charging cable is still connected,

opening the driver's door will display the

charge level on the instrument panel for

about 20 seconds.

Deferred charging is only possible with

modes 2 and 3.

►ꢀ After programming the deferred charging,

connect the vehicle to the desired charging

equipment.

Accelerated charging, mode 3

►ꢀ Follow the accelerated charging unit

(Wallbox) user instructions.

►ꢀ Remove the protective cover from the

charging nozzle.

►ꢀ Insert the nozzle into the charging

connector.

The start of charging is confirmed when the

charging indicator lamp in the flap flashes

green.

If this is not the case, charging has not started;

restart the procedure, ensuring that the

connection has been properly established.

The red indicator lamp in the flap comes on to

indicate that the nozzle is locked.

►ꢀ Connect the charging cable from the

control unit to the domestic socket.

When the connection is made, all of the

indicator lamps on the control unit light up,

then only the POWER indicator lamp remains

on in green.

►ꢀ Remove the protective cover from the

charging nozzle.

►ꢀ Insert the nozzle into the charging

connector.

The start of charging is confirmed by the

flashing green CHARGE indicator lamps in the

flap, then those on the control unit.

If this is not the case, charging has not started;

restart the procedure, ensuring that all

connections are properly established.

The red indicator lamp in the flap comes on to

indicate that the nozzle is locked.

►ꢀ Lock the vehicle.

►ꢀ Press this button in the flap within one

minute to activate the system (confirmed by

the charging indicator lamp coming on in blue).

Connection

►ꢀ Before charging, check that the drive

selector is in mode P, otherwise charging is not

possible.

►ꢀ Open the charging flap by pressing the push-

button, and check that there are no foreign

bodies on the charging connector.

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Practical information

Superfast charging, mode 4

►ꢀ If the vehicle is unlocked, lock it and then

unlock it.

►ꢀ If the vehicle is locked, unlock it.

The red indicator lamp in the charging flap

goes out to confirm that the charging nozzle is

unlocked.

►ꢀ In modes 2 and 3, remove the charging

nozzle within 30 seconds.

The charging indicator lamp comes on in white.

►ꢀ Hang up the nozzle on the charging unit and

close the charging flap.

Superfast charging, mode 4

The end of charging is indicated by the charger

and by the fixed lighting of the green indicator

lamp in the charging flap.

►ꢀ You can also stop charging by

pressing this button in the charging flap

(in mode 4 only).

►ꢀ Hang up the nozzle on the charger.

►ꢀ Depending on version, replace the

protective cover on the lower section and close

the charging flap.

►ꢀ Depending on version, remove the

protective cover from the lower part of the

connector.

►ꢀ Follow the instructions for use of the fast

public charger and connect the cable from the

fast public charger to the vehicle's connector.

The start of charging is confirmed by the

flashing green charging indicator lamp in the

flap.

If this is not the case, charging has not started;

restart the procedure, ensuring that the

connection is properly established.

The red indicator lamp in the flap comes on to

indicate that the nozzle is locked.

With selective door unlocking

activated, press the unlocking button

twice to disconnect the charging nozzle.

When charging is complete, the green

charging indicator lamp in the flap

goes out after about 2 minutes.

When the charging nozzle is

disconnected, a message on the

instrument panel indicates that charging is

complete, even if the charging nozzle was

disconnected before full charging was

completed.

Domestic charging, mode 2

The end of charging is confirmed when the

green CHARGE indicator lamp on the control

unit and the green charging indicator lamp in

the flap come on fixed.

►ꢀ Replace the protective cover on the

charging nozzle and close the charging flap.

►ꢀ Disconnect the control unit end of the

charging cable from the domestic socket.

Snow chains

Disconnection

In wintry conditions, snow chains improve

traction as well as the behaviour of the vehicle

when braking.

Snow chains must be fitted only to the

front wheels.

They must never be fitted to "space-saver"

type spare wheels.

Accelerated charging, mode 3

The end of charging is indicated by the

charging control unit and by the fixed lighting

of the green indicator lamp in the flap.

Before disconnecting the nozzle from the

charging connector:

133

Practical information -> Charging the traction battery (Electric) for Your Citroen C3 Aircross SUV Second Generation (2024-2026)

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