Get Practical information -> Charging cables, sockets and chargers Guide for Citroen C4 SUV Third Generation (2020-2025)

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Identiﬁcation labels on charging

sockets/connectors

Identiﬁcation labels are aﬃxed to the vehicle,

charging cable and charger to inform the user

about which device needs to be used.

State of charging

indicator lamp

Meaning

State of charging

indicator lamp

Meaning

Fixed white

Welcome lighting on

opening the ﬂap and

disconnecting the

charging cable.

Fixed red

Malfunction.

In case of impact, even light, against the

charging ﬂap, do not use it.

Do not dismantle or modify the charging

connector - risk of electrocution and/or ﬁre!

Contact a CITROËN dealer or a qualiﬁed

workshop.

Fixed blue

Deferred charging.

Charging.

Flashing green

Fixed green

Charging complete.

The charging

indicator lamp goes

oﬀ after about 2

minutes as the

vehicle's functions go

into standby.

The indicator lamp

comes on again

when the vehicle is

unlocked with the

Keyless Entry and

Start system or when

a door is opened

to indicate that

Charging cables, sockets

and chargers

The charging cable supplied with the vehicle

(depending on version) is compatible with the

electrical systems in the country of sale. When

travelling abroad, check the compatibility of local

electrical systems with the charging cable.

A full range of charging cables is available from

your dealer.

The meaning of each identiﬁcation label is as

follows:

Contact a CITROËN dealer or a qualiﬁed

workshop for more information and to obtain

suitable charging cables.

the battery is fully

charged.

Identiﬁcation label

Location

Charging connector (vehicle side)

Conﬁguration

Power type/Voltage range

TYPE 2

AC

< 480 Vrms

C

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Practical information

Identiﬁcation label

Location

Conﬁguration

Power type/Voltage range

7

Charging socket (charger side)

TYPE 2

AC

< 480 Vrms

C

Charging connector (vehicle side)

COMBO 2 (FF)

DC

K

50 V – 500 V

Speciﬁc domestic charging cable - mode

Control unit (mode 2)

Standard charging, mode 2

2 (AC)

Domestic socket

(standard charging - alternating current (AC))

Mode 2 with a standard socket: 8 A maximum

charging current.

Identiﬁcation label C on the charging

connector (vehicle side).

POWER

Speciﬁc domestic charging cable

(mode 2)

Green: electrical connection established;

charging can begin.

Mode 2 with a Green'Up socket: 16 A

maximum charging current.

To have this type of socket installed, call a

professional installer.

You must not damage the cable.

In the event of damage, do not use it and

contact a CITROËN dealer or a qualiﬁed

workshop to replace it.

CHARGE

Flashing green: charging in progress or

temperature pre-conditioning activated.

Fixed green: charging complete.

FAULT

Red: fault; charging not permitted or must

be stopped immediately. Check that everything

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Practical information

is connected correctly and that the electrical

system is not faulty.

2. Always use a correctly earthed power

socket, protected by a 30 mA residual

current device.

3. Always use an electrical socket protected

by a circuit-breaker appropriate for the

electrical circuit’s current rating.

4. The weight of the control unit must not be

borne by the electrical socket, plug and

cables.

11. This charging cable includes components

liable to cause electrical arcing or sparks.

Do not expose to ﬂammable vapours.

12. Only use this charging cable with CITROËN

vehicles.

13. Never plug the cable into the wall socket (or

unplug it) with wet hands.

14. Do not force the connector if it is locked into

the vehicle.

If the indicator lamp does not go oﬀ, contact a

CITROËN dealer or a qualiﬁed workshop.

Upon plugging the charging cable into a

domestic socket, all of the indicator lamps come

on brieﬂy.

If no indicator lamps come on, check the

domestic socket's circuit-breaker:

– If the circuit-breaker has tripped, contact a

professional to check that the electrical system

is compatible and/or carry out any necessary

repairs.

– If the circuit-breaker has not tripped, stop

using the charging cable and contact a

CITROËN dealer or a qualiﬁed workshop.

5. Never use this charging cable if it is

defective or in any way damaged.

6. Never attempt to repair or open this

charging cable. It contains no repairable

parts - replace the charging cable if it is

damaged.

7. Never immerse this charging cable in water.

8. Never use this charging cable with an

extension cable, a multi-plug socket, a

conversion adaptor or on a damaged

electrical socket.

Control unit label - State of indicator

lamps

State of the

indicator lamp

Oﬀ

On

Control unit label - Recommendations

Refer to the handbook before use.

9. Do not unplug the plug from the wall as a

means of stopping charging.

Flashing

10. Immediately stop charging, by locking and

then unlocking the vehicle using the remote

control key, if the charging cable or wall

socket feel burning hot to the touch.

1. Incorrect use of this charging cable may

result in ﬁre, property damage and serious

injury or death by electrocution!

POWER

CHARGE

FAULT

Symbol

Description

Not connected to the power supply or power is not

available from the infrastructure.

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Practical information

POWER

(green)

CHARGE

FAULT

Symbol

Description

7

The control unit is currently performing a self-test.

(green)

(red)

Connected only to the infrastructure or to the

infrastructure and to the Electric Vehicle (EV) but

no charging in progress.

Connected to the power supply and to the Electric

Vehicle (EV).

The EV is on charge or in a temperature pre-

conditioning sequence.

(green)

Connected to the power supply and to the Electric

Vehicle (EV).

The EV is waiting for charging or the charging of

the EV is completed.

(green)

Control unit malfunction. No charging allowed.

If an error indicator reappears after a manual reset,

the control unit must be checked by a CITROËN

dealer before the next charge.

(red)

The control unit is in diagnostic mode.

(green)

Manual reset procedure

The control unit can be reset by simultaneously disconnecting the charging connector and the wall socket.

Then, reconnect the wall socket ﬁrst. For more information, refer to the handbook.

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Practical information

Accelerated charging, mode 3

Superfast charging, mode 4

Charging cable, mode 3 (AC)

Accelerated charging unit (depending on

version)

Fast public charger

(superfast charging - direct current (DC))

(accelerated charging - single-phase or three-

phase alternating current (AC))

In mode 3 with an accelerated charging unit:

32 A maximum charging current.

Charging cable, mode 4 (DC)

(integrated into the fast public charger)

Identiﬁcation labels C on the charging

connector (vehicle side) and on the socket

(charger side).

In mode 3 with an accelerated charging unit

(Wallbox): 32 A maximum charging current.

Accelerated charging unit

Do not disassemble or modify the

charging unit - Risk of electrocution and/or

ﬁre!

Identiﬁcation label K on the charging

connector (vehicle side).

Only use fast public chargers where the cable

length does not exceed 30 metres.

Refer to the charging unit manufacturer's user

manual for the operating instructions.

Charging the traction

battery (Electric)

To recharge, connect the vehicle to a domestic

electricity supply (domestic or accelerated

charging) or to a fast public charger (superfast

charging).

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Practical information -> Charging cables, sockets and chargers for Your Citroen C4 SUV Third Generation (2020-2025)

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