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Practical information -> Charging the traction battery (Electric) for Your Citroen C4 SUV Third Generation (2020-2025)

Practical information  
Accelerated charging, mode 3  
Superfast charging, mode 4  
Charging cable, mode 3 (AC)  
Accelerated charging unit (depending on  
version)  
Fast public charger  
(superfast charging - direct current (DC))  
(accelerated charging - single-phase or three-  
phase alternating current (AC))  
In mode 3 with an accelerated charging unit:  
32 A maximum charging current.  
Charging cable, mode 4 (DC)  
(integrated into the fast public charger)  
Identification labels C on the charging  
connector (vehicle side) and on the socket  
(charger side).  
In mode 3 with an accelerated charging unit  
(Wallbox): 32 A maximum charging current.  
Accelerated charging unit  
Do not disassemble or modify the  
charging unit - Risk of electrocution and/or  
fire!  
Identification label K on the charging  
connector (vehicle side).  
Only use fast public chargers where the cable  
length does not exceed 30 metres.  
Refer to the charging unit manufacturer's user  
manual for the operating instructions.  
Charging the traction  
battery (Electric)  
To recharge, connect the vehicle to a domestic  
electricity supply (domestic or accelerated  
charging) or to a fast public charger (superfast  
charging).  
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Practical information  
Connect a 12 V battery charger to the (+)  
and (-) terminals of the accessory battery  
about every 3 months in order to recharge the  
accessory battery and maintain an operating  
voltage.  
For a full charge, follow the desired charging  
procedure without pausing it, until it ends  
automatically. Charging can be either immediate  
or deferred (except fast public charger, mode 4).  
You can stop domestic or accelerated charging  
at any time by unlocking the vehicle and  
removing the nozzle. For superfast charging,  
refer to the fast public charger.  
vehicle breaking down and can lead to  
accidents or serious injuries. ALWAYS make  
sure the traction battery has a sufficient  
charge level.  
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Low load / Parking  
If the outside temperature is negative,  
it is recommended not to park your vehicle  
outside for several hours at a low load (less  
than 20%).  
Precautions  
Our electric vehicles have been developed in  
accordance with the recommendations on the  
maximum limits for electromagnetic fields, as  
issued by the International Commission on Non-  
Ionizing Radiation Protection (ICNIRP - 1998  
Guidelines).  
For more information on the charging displays  
on the Instrument panel and the Touch screen,  
refer to the corresponding section.  
Vehicle in storage for more than  
1 month  
It is also possible to monitor the charging  
progress using the MyCitroën App  
application.  
For more information on Remotely  
operable additional functions, refer to the  
corresponding section.  
In the event of a long period of non-use of  
the vehicle (beyond 4 weeks) without the  
possibility of charging when restarting, the  
self-discharge may make it impossible to  
restart if the traction battery charge level  
is a low or very low, especially at negative  
ambient temperatures. ALWAYS make sure  
that the traction battery has a charge between  
20% and 40% if you do not plan to use your  
vehicle for several weeks.  
Do not connect the charging cable.  
Always park the vehicle in a place with  
temperatures between -10°C and 30°C  
(parking in a place with extreme temperatures  
can damage the traction battery).  
Wearers of pacemakers or equivalent  
devices  
Ask your doctor about what precautions  
you should take, or ask the manufacturer  
of your implanted electro-medical device about  
whether its operation is guaranteed in an  
environment which complies with the ICNIRP  
recommendations.  
As a safety measure, the engine will not  
start if the charging cable is plugged into  
the connector on the vehicle. A warning is  
displayed on the instrument panel.  
If in doubt  
Domestic or accelerated charging: do  
not remain inside or near the vehicle, or near  
the charging cable or charging unit, even for  
a short time.  
Superfast charging: do not use the system  
yourself and avoid approaching public fast  
charging points. Leave the area and ask a  
third party to recharge the vehicle.  
Cooling the traction battery  
The cooling fan in the engine  
compartment comes on during charging to  
cool the on-board charger and the traction  
battery.  
Disconnect the cable from the (+) terminal  
of the accessory battery in the engine  
compartment.  
Low load / Driving  
Driving when the charge level of the  
traction battery is too low can lead to the  
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Practical information  
For domestic or accelerated charging  
Do not leave the cable connected to the  
domestic power socket - risk of short-circuit  
or electrocution in the event of contact with or  
immersion in water!  
Domestic charging, mode 2  
Before charging  
Depending on the context:  
► Have a professional check that the  
electrical system to be used complies with  
applicable standards and is compatible with  
the vehicle.  
► Have a professional electrician install  
a dedicated domestic power socket or  
accelerated charging unit (Wallbox)  
compatible with the vehicle.  
You should preferably use the charging cable  
available as an accessory.  
For more information, contact a CITROËN  
dealer or a qualified workshop.  
For superfast charging  
Before charging  
Check that the fast public charging  
station and its charging cable are compatible  
with the vehicle.  
If the exterior temperature is below:  
– 0°C, charging times may be extended.  
– -20°C, charging is still possible, but  
charging times may be extended even further  
(the battery has to be heated first).  
► Connect the charging cable from the control  
unit to the domestic socket.  
When the connection is made, all of the indicator  
lamps on the control unit light up, then only the  
POWER indicator lamp remains on in green.  
► Remove the protective cover from the  
charging nozzle.  
► Insert the nozzle into the charging connector.  
The start of charging is confirmed by the flashing  
green CHARGE indicator lamps in the flap, then  
those on the control unit.  
If this is not the case, charging has not  
started; restart the procedure, ensuring that all  
connections are properly established.  
The red indicator lamp in the flap comes on to  
indicate that the nozzle is locked.  
During charging  
After charging  
Check that the charging flap is closed.  
While charging is in progress, unlocking  
the vehicle will cause the charging to stop.  
If no action is taken on one of the openings  
(door or boot) or on the charging nozzle, the  
vehicle will lock again after 30 seconds and  
charging will resume automatically.  
Never work under the bonnet:  
– Some areas remain very hot, even an hour  
after charging ends - risk of burns!  
– The fan may start at any time - risk of cuts  
or strangulation!  
Connection  
► Before charging, check that the drive selector  
is in mode P, otherwise charging is not possible.  
► Open the charging flap by pressing the  
push-button, and check that there are no foreign  
bodies on the charging connector.  
After charging  
Check that the charging flap is closed.  
When charging is complete and while the  
charging cable is still connected, opening  
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Practical information  
► In the Energy touch screen  
application, select the Charging tab.  
► Set the charging start time.  
► Press OK.  
the driver's door will display the charge level  
on the instrument panel for about 20 seconds.  
► Follow the instructions for use of the fast  
public charger and connect the cable from the  
fast public charger to the vehicle's connector.  
The start of charging is confirmed by the flashing  
green charging indicator lamp in the flap.  
If this is not the case, charging has not started;  
restart the procedure, ensuring that the  
connection is properly established.  
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Accelerated charging, mode 3  
Activation  
Deferred charging is only possible with  
modes 2 and 3.  
The red indicator lamp in the flap comes on to  
indicate that the nozzle is locked.  
► After programming the deferred charging,  
connect your vehicle to the desired charging  
equipment.  
Deferred charging  
The deferred charging start time is set to  
midnight by default.  
► Follow the accelerated charging unit  
(Wallbox) user instructions.  
► Remove the protective cover from the  
charging nozzle.  
Depending on equipment, this time can be  
changed.  
► Insert the nozzle into the charging connector.  
The start of charging is confirmed when the  
charging indicator lamp in the flap flashes green.  
If this is not the case, charging has not started;  
restart the procedure, ensuring that the  
connection has been properly established.  
The red indicator lamp in the flap comes on to  
indicate that the nozzle is locked.  
Settings  
► Lock the vehicle.  
On a smartphone or tablet  
► Press this button in the flap within one  
minute to activate the system (confirmed by the  
charging indicator lamp coming on in blue).  
You can programme the deferred  
charging function at any time via the  
MyCitroën App application.  
For more information on Remotely operable  
additional functions, refer to the corresponding  
section.  
Disconnection  
Superfast charging, mode 4  
In the vehicle, with MyCitroën Play or  
MyCitroën Drive  
► In the Energy touch screen menu,  
select the Charge page.  
Before disconnecting the nozzle from the  
charging connector:  
► Set the charging start time.  
► Press OK.  
► If the vehicle is unlocked, lock it and then  
unlock it.  
The setting is saved in the system.  
In the vehicle, with MyCitroën Drive Plus  
► Depending on version, remove the protective  
cover from the lower part of the connector.  
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Practical information  
► If the vehicle is locked, unlock it.  
The red indicator lamp in the flap goes out to  
confirm that the charging nozzle is unlocked.  
► Within 30 seconds, remove the charging  
nozzle.  
Superfast charging, mode 4  
recommend having them fitted by a CITROËN  
dealer or a qualified workshop.  
If not fitted by a CITROËN dealer, they must  
still be fitted in accordance with the vehicle  
manufacturer's instructions.  
Certain driving or manoeuvring aid functions  
are automatically deactivated while an  
approved towing system is in use.  
The end of charging is indicated by the charger  
and by the fixed lighting of the green indicator  
lamp in the flap.  
You can also pause charging by  
pressing this button in the flap (in mode 4  
only).  
► Hang up the nozzle on the charger.  
► Depending on version, replace the protective  
cover on the lower section and close the  
charging flap.  
The charging indicator lamp comes on in white.  
With selective door unlocking activated,  
press the unlocking button twice to  
disconnect the charging nozzle.  
Comply with the maximum authorised  
towable weight, as indicated on your  
vehicle's registration certificate, on the  
manufacturer's label and in the Technical  
data section of this guide.  
When charging is complete, the green  
charging indicator lamp in the flap goes  
out after about 2 minutes.  
When the charging nozzle is  
disconnected, a message on the  
instrument panel indicates that charging is  
complete, even if the charging nozzle was  
disconnected before full charging was  
completed.  
Domestic charging, mode 2  
If using accessories attached to the  
towing device (e.g. bicycle carriers, tow  
boxes):  
– Comply with the maximum authorised nose  
weight.  
– Do not transport more than 4 conventional  
bicycles or 2 electric bicycles.  
When loading bicycles onto a bicycle carrier  
on a towball, be sure to place the heaviest  
bicycles as close as possible to the vehicle.  
The end of charging is confirmed when the green  
CHARGE indicator lamp on the control unit and  
the green charging indicator lamp in the flap  
come on fixed.  
► Replace the protective cover on the charging  
nozzle and close the charging flap.  
Towing device  
Load distribution  
► Disconnect the control unit end of the  
charging cable from the domestic socket.  
► Distribute the load in the trailer so that the  
heaviest items are as close as possible to the  
axle, and the nose weight approaches the  
maximum permitted without exceeding it.  
Air density decreases with altitude, thus reducing  
engine performance. The maximum towable load  
must be reduced by 10% per 1,000 metres of  
altitude.  
Accelerated charging, mode 3  
The end of charging is indicated by the charging  
control unit and by the fixed lighting of the green  
indicator lamp in the flap.  
► Hang up the nozzle on the charging unit and  
close the charging flap.  
Observe the legislation in force in the  
country where you are driving.  
Electric motor  
An electric vehicle cannot under any  
circumstances be fitted with a towing device.  
Use genuine towing devices and wiring  
harnesses approved by CITROËN. We  
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