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Practical information -> Charging system (Electric) for Your Citroen C4 SUV Third Generation (2020-2025)

Practical information  
The vehicle is fitted with a catalytic converter,  
which helps to reduce the level of harmful  
emissions in the exhaust gases.  
For petrol engines, you must use unleaded  
fuel.  
Travelling abroad  
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As Diesel fuel pump nozzles may be  
different in other countries, the presence  
of the misfuel prevention device may make  
refuelling impossible.  
The filler neck is narrower, admitting unleaded  
petrol nozzles only.  
Before travelling abroad, it is advisable to  
check with a CITROËN dealer if the vehicle is  
suitable for the distribution equipment of the  
countries visited.  
Misfuel prevention (Diesel)  
(Depending on country of sale.)  
This mechanical device prevents filling the tank  
of a Diesel vehicle with petrol.  
Located in the filler neck, the misfuel prevention  
device is visible when the filler cap is removed.  
Charging system  
(Electric)  
► With the vehicle unlocked, press the rear-  
central part of the filler flap to open it.  
Take care to select the pump that delivers the  
correct fuel type for your vehicle's engine (see a  
reminder label on the inside of the filler flap).  
► Turn the filler cap to the left, remove it and  
place it on its support (on the filler flap).  
► Insert the filler nozzle and push it in as far as  
possible before starting to refuel (to minimise the  
risk of splashing).  
Operation  
400 V electrical system  
The electric drive system, which operates at a  
voltage of approximately 400 V, is identified by  
orange cables and its components are marked  
with this symbol:  
Do not continue after the nozzle’s third cut-  
out. Doing so may cause malfunctions.  
► Put the filler cap back in place and turn it to  
the right.  
When a petrol filler nozzle is introduced into the  
fuel filler neck of a Diesel vehicle, it comes into  
contact with the flap. The system remains closed  
and prevents filling.  
► Close the fuel filler flap.  
An electric vehicle’s power train can  
become hot during use and after  
switching off the ignition.  
Comply with the warning messages shown  
on the labels, particularly inside the charging  
flap.  
Do not persist but introduce a Diesel type  
filler nozzle.  
If you have put in the wrong fuel for the  
vehicle, you must have the fuel tank  
drained and filled with the correct fuel before  
starting the engine.  
The use of a fuel jerrycan to fill the tank  
remains possible.  
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Practical information  
High voltage system voltage is  
Damage to the vehicle or the traction battery  
could result in the leakage of toxic gases or  
fluids either immediately or later. CITROËN  
recommends that you:  
– Always inform the fire and emergency  
services in the event of an incident, warning  
that the vehicle is equipped with a traction  
battery.  
– Never touch the liquids leaking from the  
traction battery.  
– Do not inhale the gases emitted by the  
traction battery which are toxic.  
In the event of an accident or impact  
to the vehicle’s underbody  
In these situations, the electrical circuit or the  
traction battery can be seriously damaged.  
Stop as soon as it is safe to do so and switch  
off the ignition.  
dangerous and can cause burns or other  
injuries or even fatal electric shock.  
Since damage to high voltage components is  
not visible, CITROËN recommends that you:  
– Never touch the components, damaged  
or not, and never let your jewelry or other  
metallic objects come into contact with these  
components.  
– Never work on the orange high voltage  
cables or on any other high voltage  
component marked with the Electric risk label.  
Any intervention on the high voltage system  
must be carried out by qualified persons in  
workshops qualified and approved to carry  
out this type of work.  
Contact a CITROËN dealer or a qualified  
workshop.  
When washing  
Before washing the vehicle, always  
check that the charging flap is closed  
correctly.  
Never wash the vehicle while the battery is  
on charge.  
– Move away from the vehicle in the event of  
incident or accident, the gases emitted being  
flammable and could cause a fire.  
– Never damage, modify or remove the  
orange high voltage cables or disconnect  
them from the high voltage network.  
– Never open, modify or remove the cover of  
the traction battery.  
– Never work with cutting and forming  
tools or heat sources near high voltage  
components and cables.  
High-pressure washing  
To avoid damaging the electrical  
components, it is expressly prohibited to  
use high-pressure washing in the engine  
compartment or under the body.  
Do not use a pressure greater than 80 bar  
when washing the bodywork.  
In case of low level of fluid in the cooling  
tank, the refilling shall only be performed in a  
qualified and trained workshop to verify that  
the leakage is not in the traction battery.  
Any intervention on the high voltage system  
must be carried out by qualified persons in  
workshops qualified and approved to carry  
out this type of work.  
Never allow water or dust to enter the  
connector or charging nozzle - risk of  
electrocution or fire!  
Never connect / disconnect the charging  
nozzle or cable with wet hands - risk of  
electrocution!  
This label is intended solely for use by  
firefighters and maintenance services in  
the event of any work on the vehicle.  
No other person must touch the device shown  
on this label.  
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Practical information  
– Avoid charging the vehicle at negative  
temperatures (except if the vehicle ran more  
than 20 minutes) or above +30°C.  
– Do not use the vehicle's traction battery as  
a generator of energy.  
Traction battery  
Charging connectors and  
indicator lamps  
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This battery stores the energy that powers  
the electric motor and the thermal comfort  
equipment in the passenger compartment. It is  
discharged during use, and must therefore be  
regularly recharged. There is no need to wait  
for the traction battery to fall to its reserve level  
before recharging.  
– Do not use a generator to recharge your  
vehicle's traction battery.  
In the event of damage to the traction  
battery  
It is strictly prohibited to work on the vehicle  
yourself.  
The range of the battery may vary according  
to the type of driving, the route, the use of  
thermal comfort equipment and the ageing of its  
components.  
Do not touch liquids coming from the battery,  
and in the event of skin contact with these  
products, wash abundantly with water and  
contact a doctor as soon as possible.  
Contact a CITROËN dealer or a qualified  
workshop to have the system checked.  
The lifespan of the traction battery  
depends on multiple factors, such as  
climatic conditions, distance travelled and  
how often it has been fast-charged.  
1. Charging connectors  
2. Deferred charging activation button  
3. Nozzle locking indicator lamp  
Fixed red: nozzle positioned correctly and  
locked in the connector.  
To preserve the mileage of your vehicle  
and the durability of your traction battery,  
CITROËN recommends that you:  
Disposal of the traction battery  
The traction battery is designed for the life of the  
vehicle if the recommendations of CITROËN are  
followed.  
If it becomes necessary to replace the battery,  
contact the CITROËN dealer for instructions on  
its disposal. Improper disposal carries the risk of  
severe burns, electric shock, and damage to the  
environment.  
In accordance with regulations, CITROËN  
ensures a second life or recycling of this  
component in collaboration with qualified  
operators.  
Flashing red: nozzle incorrectly positioned or  
locking not possible.  
4. Charging indicator lamp  
– Do not fully charge the battery of your  
electric vehicle daily (charge the traction  
battery below 80% as often as possible).  
– Do not completely discharge the battery.  
– Do not store the vehicle for a long period  
of non-use (more than 12 hours) when the  
traction battery has a low or high charge level.  
Prefer a charge level between 20 and 40%.  
– Limit the use of fast charging.  
– Do not expose the vehicle to temperatures  
below -30°C and above +60°C for more than  
24 hours.  
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