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Practical information -> Towing device with quickly detachable towball for Your Citroen C4 SUV Third Generation (2020-2025)

Practical information  
It is therefore not possible to tow a trailer or  
caravan.  
Before each use  
Verify that the towball is correctly fitted,  
checking the follow points:  
– The green mark on the wheel is in line with  
the green mark on the towball.  
– The wheel is in contact with the towball  
(position A).  
– The security key lock is closed and the  
key removed; the wheel can no longer be  
operated.  
– The towball must not be able to move in  
its carrier; test by attempting to shake it with  
your hand.  
If the towball is not locked, the trailer can  
become detached - risk of an accident!  
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Towing device with quickly  
detachable towball  
Presentation  
No tools are required to install or remove this  
genuine towing device.  
A. Locked position (the green marks are  
opposite each other); the wheel is in contact  
with the towball (no gap).  
B. Unlocked position (red mark opposite  
the green mark); the wheel is no longer  
in contact with the towball (gap of around  
5 mm).  
During use  
Never release the locking system with a  
trailer or load carrier on the towball.  
Never exceed the maximum authorised  
weight for the vehicle - the Gross Train  
Weight or GTW.  
Affix the enclosed label in a clearly visible  
location, close to the carrier or in the  
boot.  
Always comply with the maximum authorised  
load on the towing device: if it is exceeded,  
this device may become detached from the  
vehicle - risk of an accident!  
Before driving, check the headlamp height  
adjustment and check that the lamps on the  
trailer operate correctly.  
For more information on Headlamp height  
adjustment, refer to the corresponding  
section.  
1. Carrier  
2. Protective plug  
Trailers with LED lamps are not  
compatible with the wiring harness of this  
device.  
3. Connection socket  
4. Safety eye  
5. Detachable towball  
6. Locking/unlocking wheel  
7. Security key lock  
8. Label to note the key references  
To ensure complete safety while driving  
with a Towing device, refer to the  
corresponding section.  
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Practical information  
After use  
When travelling without a trailer or  
load carrier, remove the towball and fit the  
protective plug into the carrier, to provide  
clear visibility of the number plate and/or its  
lighting.  
Fitting the towball  
► The wheel 6 rotates a quarter turn anti-  
clockwise; take care to keep your hands clear!  
► Remove the protective cover from the  
towball.  
► Attach the trailer to the towball.  
► Attach the cable on the trailer to the safety  
eye 4 on the carrier.  
► Lower the connection socket 3 to put it in  
position.  
► Insert the trailer plug and rotate it by a  
quarter turn to connect it to the connection  
socket 3 on the carrier.  
► Below the rear bumper, remove the protective  
plug 2 from the carrier 1.  
► Insert the end of the towball 5 into the carrier  
1 and push it upwards; it will lock into position  
automatically.  
Removing the towball  
► Grasp the trailer's plug, perform a quarter  
turn and pull to disconnect it from the connection  
socket 3 on the carrier.  
► Check that the mechanism has correctly  
locked into place (position A).  
► Lift the connection socket 3 to the right to  
stow it away.  
► Detach the trailer's safety cable from the  
safety eye 4 on the carrier.  
► Close the lock 7 using the key.  
► Remove the key. The key cannot be removed  
while the lock is open.  
► Clip the cap onto the lock.  
► Unhitch the trailer from the towball.  
► Replace the protective cover over the towball.  
166  
Practical information  
► Remove the cap from the lock and press it  
onto the head of the key.  
► Release the wheel; it automatically locks in  
the unlocked position (position B).  
Roof bars  
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As a safety measure and to avoid  
damaging the roof, it is essential to use  
transverse roof bars approved for your  
vehicle.  
Observe the instructions on fitting and use  
contained in the guide supplied with the roof  
bars.  
Maximum load distributed over the  
transverse roof bars, for a loading height  
not exceeding 40 cm (except bicycle carrier):  
80 kg.  
As this value may change, please verify the  
maximum load quoted in the guide supplied  
with the roof bars.  
► Insert the key into the lock 7.  
► Open the lock using the key.  
► Replace the protective plug 2 into the  
carrier 1.  
► Stow the towball in its bag to protect it from  
knocks and dirt.  
If the height exceeds 40 cm, adapt the speed  
of the vehicle to the profile of the road to  
avoid damaging the roof bars and the fixings  
on the vehicle.  
Maintenance  
Correct operation is only possible if the towball  
and its carrier are kept clean.  
Before cleaning the vehicle with a high-pressure  
jet wash, the towball must be removed and the  
protective plug fitted to the carrier.  
Be sure to refer to national legislation in order  
to comply with the regulations for transporting  
objects that are longer than the vehicle.  
Work on the towing device  
Contact a CITROËN dealer or a qualified  
workshop.  
Recommendations  
► Hold the towball 5 firmly in one hand; using  
the other hand, pull and turn the wheel 6 fully in  
a clockwise direction until it stops; do not release  
the wheel.  
Distribute the load uniformly, taking care  
to avoid overloading one of the sides.  
Arrange the heaviest part of the load as close  
as possible to the roof.  
► Extract the towball from the base of its  
carrier 1.  
Secure the load firmly.  
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