Get Safety Guide for Citroen Relay Van 2014-2024

Loading assistance

PnEuMAtIc SuSPEnSIOn

Manual adjustment of the loading

height

If your vehicle is fitted with pneumatic

suspension, you can adjust the height of

the rear of the vehicle to make loading and

unloading easier.

raise: upwards adjustment of the load

floor

Lower: downwards adjustment of the

load floor

Make a quick press on the control

to select the next level up. Each

press (LED on) raises the floor by

one level: +1 to +3.

Make a quick press on the control

to select the next level down.

Each press (LED on) lowers the

floor by one level: -1 to -3.

The controls are located alongside the

steering wheel.

A long press selects the highest level (+3).

A long press selects the lowest level (-3).

There is a nominal level as well as 6 height

adjustment levels, raising (from +1 to +3)

or lowering (from -1 to -3). The levels are

indicated in the instrument panel screen.

Loading assistance

return to the nominal floor height

Operating fault

Press the same number of times in reverse

as the level of the position displayed.

If a fault occurs with the system,

this warning lamp comes on.

deactivation

Have the system checked by a

CITROËN dealer or a qualified workshop.

Make a long press on both controls

simultaneously to deactivate the system.

The LEDs remain on.

reactivation

Good practice

A second long press on both controls

simultaneously reactivates the system. The

LEDs go off.

Driving with the suspension set too high or

too low risks damaging components under

the body.

The height may be adjusted automatically to

take account of changes of temperature or

loading.

Above 3 mph (5 km/h), the system

reactivates automatically.

You must avoid using this control in the

following circumstances:

-

when working underneath the vehicle,

when changing a wheel,

Automatic correction of loading

floor height

when the vehicle is being transported by

lorry, train, ferry, boat, ...

Above 12 mph (20 km/h), the system

automatically returns the rear height to its

nominal value.

To avoid damaging the vehicle or injuring

anyone, check that there is nothing or no

person that might be close to or come into

contact with the vehicle, before raising or

lowering the suspension.

4

Driving safely

PArKInG BrAKE

HAzArd WArnInG LAMPS

Press this button, the direction indicators

flash.

Pull on the parking brake lever, only

with the vehicle stationary.

Applying

Pull the parking brake lever up to immobilise

your vehicle.

They can operate with the ignition off.

In the exceptional case of use of the

parking brake when the vehicle is

moving, apply the brake by pulling gently

to avoid locking the rear wheels (risk of

skidding).

The hazard warning lamps should only

be used in dangerous situations, when

stopping in an emergency or when

driving in unusual conditions.

Check that the parking brake is applied

firmly before leaving the vehicle.

If the parking brake is still on or has not

been released properly, this is indicated

by this warning lamp which comes on in

the instrument panel.

releasing

Pull the lever up slightly and press the

button to lower the parking brake lever.

When parking on a slope, direct your wheels towards

the pavement and pull the parking brake lever up.

There is no advantage in engaging a gear after

parking the vehicle, particularly if the vehicle is

loaded.

Driving safely

BrAKInG ASSIStAncE SYStEMS

Anti-lock braking system and

electronic brake force distribution

Group of supplementary systems which help

you to obtain optimum braking in complete

safety in emergency situations:

Linked systems which improve the stability

and manoeuvrability of your vehicle when

braking, in particular on poor or slippery

surfaces.

-

anti-lock braking system (ABS),

electronic brake force distribution

(EBFD),

-

emergency braking assistance (EBA).

Operation

The anti-lock braking system comes into

operation automatically when there is a risk

of wheel lock.

Normal operation of the ABS may make

itself felt by slight vibration of the brake

pedal accompanied by some noise.

HOrn

Press the centre of the steering wheel.

When braking in an emergency, press

very firmly without releasing the

pressure.

Switching off

These systems cannot be deactivated by

the driver.

5

Driving safely

Operating fault

Good practice

Emergency braking assistance

If this warning lamp comes on,

accompanied by an audible signal

and a message in the instrument

The ABS system does not provide shorter

braking distances. On very slippery surfaces

(black ice, oil...) the ABS can extend braking

distances. For emergency braking, press the

brake pedal hard and do not release it, even

on a slipper surface; you will then be able to

steer the vehicle and avoid an obstacle.

System which, in an emergency, enables

you to obtain the optimum braking pressure

more quickly, thus reducing the stopping

distance.

panel screen, it indicates a fault with

the anti-lock braking system which could result in

loss of control of the vehicle when braking.

Operation

It is triggered by the speed at which the

brake pedal is pressed.

When replacing wheels (tyres and

rims), ensure that they conform to the

manufacturer's recommendations.

If this warning lamp comes on,

together with the ABS warning

lamp, accompanied by a message

in the instrument panel screen,

The effect of this is a reduction in the

resistance of the pedal and an increase in

braking efficiency.

it indicates a fault with the electronic brake

force distribution which could result in loss

of control of the vehicle when braking.

When braking in an emergency, press

firmly without releasing the pressure.

You must stop as soon as it is safe to do so.

Switching off

In either case, contact a CITROËN dealer or

a qualified workshop.

This system cannot be deactivated by

the driver.

For maximum braking efficiency, a

bedding-in period of around 300 miles

(500 kilometres) is needed. During this

period it is recommended that you avoid

harsh, repeated or prolonged braking.

Driving safely

Anti-slip regulation (ASr)

Anti-slip regulation (also known as traction

control) optimises traction, avoiding wheel

spin by acting on the brakes of the driving

wheels and the engine.

Operation

This system is activated automatically every

time the vehicle is started.

trAjEctOrY cOntrOL SYStEMS

In the event of a problem of adhesion or

trajectory, this system comes into play.

dynamic stability control

(dSc)

Switching off

The electronic stability programme acts on

the brake of one or more wheels and on the

engine to keep the vehicle on the trajectory

required by the driver, within the limits of the

laws of physics.

Switching off

In exceptional conditions (starting a vehicle

which is bogged down, stuck in snow,

on soft ground...), it may be advisable to

deactivate the ASR system, so that the

wheels can spin freely and regain grip.

This system cannot be deactivated by

the driver.

With the DSC system, maintain course

without trying to countersteer.

-

Press this button, located in the

middle of the dashboard, to deactivate

the system.

Operation

Operating fault

The DSC system is activated automatically

each time the vehicle is started.

Illumination of this warning lamp,

accompanied by an audible signal

and confirmed by a message

If the button's warning lamp comes

on, accompanied by a message in the

instrument panel screen, this indicates that

the ASR system is deactivated.

It comes into operation in the

event of a grip or trajectory

problem.

in the instrument panel screen,

indicates a fault with the DSC system.

Have it checked by a CITROËN dealer or a

qualified workshop.

This is indicated by flashing of this warning

lamp in the instrument panel.

5

Driving safely

reactivation

Good practice

Load inertia control

The ASR system is reactivated automatically

every time the ignition is switched back on.

The DSC and ASR systems offer exceptional

safety in normal driving, but this should not

encourage the driver to take extra risks or

drive at high speed.

The true total weight of a commercial vehicle

can vary considerably depending on the load

carried. As a result, the centre of gravity of

the vehicle can move, both longitudinally

and in height.

-

Press this button again to reactivate it

manually.

The correct operation of these systems

depend on observation of the manufacturer's

recommendations regarding the wheels

(tyres and rims), the braking components,

the electronic components and assembly

and repair procedures.

All such variations have an effect on braking,

traction, the behaviour of the vehicle when

cornering and the tendency to overturn.

Operating fault

If this warning lamp comes on,

accompanied by an audible signal

and a message in the instrument

panel screen, this indicates a fault

After an impact, have these systems

checked by a CITROËN dealer or a qualified

workshop.

Load inertia control estimates the true

total weight of the vehicle by analysing its

behaviour under acceleration and braking.

with the ASR system.

Have it checked by a CITROËN dealer or a

qualified workshop.

This system then adapts the operation of

the DSC and ASR systems according to the

weight distribution in the vehicle. In critical

situations, your vehicle than remains more

securely on its intended trajectory.

Driving safely

Switching on

Switching off

On starting the vehicle, this system is

deactivated.

Press this button, located in the middle of

the dashboard, to deactivate the system;

the indicator lamp in the button goes off and

the ASr system is active again.

Press this button, located in the middle of

the dashboard, to activate the system; the

indicator lamp in the button comes on.

Intelligent traction control

System to improve traction on slippery

surfaces (snow, black ice, mud...)

Operating fault

This system is active up to about 18 mph

(30 km/h).

If a fault occurs with the intelligent

traction control system, this

warning lamp comes on.

This system checks for situations of difficult

surface adhesion that could make it difficult

to move off or make progress.

Once the speed exceed 18 mph (30 km/h),

the system is deactivated automatically, but

the indicator lamp in the button stays on.

Have the system checked by a CITROËN

dealer or a qualified workshop.

In these situations, Intelligent traction

control takes over from the ASr system,

by transferring drive to the wheel with the

best grip on the ground to provide the best

traction and trajectory control.

The system is reactivated automatically as

soon as the speed drops below 18 mph

(30 km/h).

5

Driving safely

Switching on

Switching off

On starting the vehicle, the system is

deactivated.

Press this button, located in the middle of the

dashboard, to deactivate the system; the indicator

lamp in the button goes off.

With the speed below 18 mph (30 km/h)

press this button, located in the middle of

the dashboard, to activate the system; the

indicator lamp in the button comes on.

Above 30 mph (50 km/h), the system is completely

deactivated; the indicator lamp in the button goes off.

Hill descent control

System that provides assistance when

descending on surfaces with poor grip (mud,

gravel...) or on a steep gradient.

The system may not be available if the

brakes overheat. Wait a few minutes

for them to cool down before trying again.

Once the vehicle starts its descent, you can

release the accelerator and brake pedals;

the indicator lamp in the button flashes.

This system reduces the risk of slip or loss

of control of the vehicle while descending

a hill.

The brake lamps come on automatically

when the system is brought into operation.

Operating fault

It keeps the vehicle at a steady speed during

a descent by acting independently and with

varying force on each of the brakes.

If the speed of the vehicle exceeds 18 mph

(30 km/h), the system is automatically

deactivated, but the indicator lamp in the

button stays on.

If a fault occurs with the hill

descent control system, this

warning lamp comes on.

The system reactivates automatically as

soon as the speed of the vehicle drops

below 18 mph (30 km/h).

Have the system checked by a CITROËN

dealer or a qualified workshop.

For the system to operate, the slope

must be steeper than 8%.

You can press the accelerator or brake

pedal at any time.

Do not use the system with the gearbox in

neutral.

Engage an appropriate gear for the speed of

the vehicle, to avoid the engine stalling.

Driving safely

The lane departure warning system

cannot, in any circumstances, replace

the need for vigilance on the part of

the driver.

Operating conditions

Once running, the system is only active

when the operating conditions are met:

-

The vehicle is moving forward.

No operating fault is detected in the

vehicle.

If the windscreen is damaged, it is strongly

recommended that you go to a CITROËN

dealer or a qualified workshop for any

replacement or calibration of the camera.

-

The vehicle is moving at a speed of at

least 37 mph (60 km/h).

The longitudinal lane markings on the

ground are clearly visible.

-

The conditions of visibility are normal.

LAnE dEPArturE WArnInG

SYStEM

Operation

The vehicle is in a straight line trajectory

(or if cornering, the corners are of large

radius).

The system starts automatically when

moving off.

System which detects the involuntary

crossing of longitudinal traffic lane markings

on the ground (continuous or discontinuous

line).

-

The field of vision is sufficiently clear

(the safe distance from the vehicle in

front is observed).

A check of the operating

conditions takes place: these two

indicator lamps come on in the

instrument panel.

-

If a lane marking is crossed (when

changing lane for example), the

corresponding direction indicator (left or

right) for the manoeuvre, is not used.

A camera, fitted at the top centre of the

windscreen monitors the road and detects

lane markings and the position of the vehicle

within them.

-

The vehicle's trajectory matches the

lane markings on the road.

With the vehicle running at a speed higher

than 35 mph (60 km/h), it triggers a warning

if the vehicle drifts off line.

When these conditions are met, these

two indicator lamps go off. The system is

activated.

This system operates to its full potential in

particular when used on motorways and

main roads.

If the operating conditions are not met,

the system is activated but is no longer

effective. This is signalled by the fixed

illumination of these two warning lamps in

the instrument panel.

5

Driving safely

detection

The system may suffer interference or

not work correctly:

If a change of direction is detected, you are

alerted by a warning lamp in the instrument

panel and an audible signal:

-

When the vehicle is carrying a very

heavy load (even more so if the load is

not evenly spread).

-

ﬂashing of the left hand warning

lamp, if drifting to the left,

-

When the conditions of visibility are poor

(rain, fog, snow, ...).

When the lighting conditions are poor

(dazzling sun, shade, ...).

-

ﬂashing of the right hand warning

lamp, if drifting to the right.

If the windscreen is dirty or damaged

close to the camera.

If the ABS, DSC, ASR or Intelligent

Traction Control systems are out of

service.

Switching off

No warning is given while the direction indicator

is active and for approximately 20 seconds after

the direction indicator is switched off.

-

Press this button to switch off the

system, the indicator lamp in the button

comes on.

A warning may be given if a direction marking

(arrow) or non-standard marking (grafﬁti) is

crossed.

The status of the system remains in the

memory when the ignition is switched off.

The detection may suffer interference:

Switching on

Operating fault

-

if the markings on the ground are worn,

-

Press this button to switch the system

on, the indicator lamp in the button

goes off.

-

if there is little contrast between the

markings on the ground and the road

surface.

If a fault occurs with the system,

this warning lamp comes on,

accompanied by an audible

message and confirmed by a

message in the screen.

The two indicators in the instrument panel

remain on up to 37 mph (60 km/h).

The system is automatically deactivated

if the Stop & Start system is active. The

system will restart and check the operating

conditions again when the vehicle moves off.

Have the system checked by a CITROËN

dealer or a qualified workshop.

Driving safely

State of the

indicator lamp

in the button

State of the

symbol in the

screen

Message in the

screen

Audible signal

Significance

Off

-

The system is activated (automatically at every start).

Indicator lamps

Lane

departure

warning system

activated

and

The system is activated, but the operating conditions are

not met.

Off

-

on,

fixed

Lane

departure

warning system

activated

The system is activated and the operating conditions are met:

the system is able to provide audible and visual warnings.

Off

-

Indicator lamp

The system is active and identifies the operating conditions:

it is signalling the increasing distance from the left-hand lane

marking.

-

Yes

flashing

Indicator lamp

The system is active and identifies the operating conditions: it

is signalling the increasing distance from the right-hand lane

marking.

Off

Yes

flashing

5

Driving safely

State of the

indicator lamp

in the button

State of the

symbol in the

screen

Message in the

screen

Audible signal

Significance

Lane

departure

warning system

deactivated

On

-

No

The system has been deactivated manually.

Fault warning

Lane

departure

warning system

not available

lamp

Yes

The system is temporarily faulty: clean the windscreen.

Fault warning

Lane

departure

warning system

not available

lamp

System fault: contact a CITROËN dealer or a qualified

workshop.

On

Driving safely

The automatic reading of traffic signs is

a driving assistance system and does

not always display speed limits correctly.

To maintain correct operation of the

system:

trAFFIc SIGn rEcOGnItIOn

This system is a driving aid that make

use of a camera located at the top of the

windscreen.

-

Regularly clean the area in front of the

camera.

The speed limit signs present on the road

always take priority over the display by the

system.

-

Do not carry out any repairs to the area

of the windscreen close to the camera

lens.

The camera detects the following types of

traffic signs and displays the corresponding

information in the instrument panel:

The system cannot in any circumstances

replace the need for vigilance on the part of

the driver.

-

speed limits,

When replacing headlamp bulbs, you

are strongly recommended to fit genuine

replacement parts.

-

no overtaking.

The driver must observe the driving

regulations and must adapt the speed of the

vehicle to suit the weather and traffic.

The units for the speed limits (mph or

km/h) depend on the country you are

driving in.

The use of other bulbs could reduce the

performance of the system.

It is possible for the system to not display

the speed limit if it does not detect a speed

limit sign within a preset period.

It should be taken into account so that you

observe the speed limit.

The system is designed to detect signs that

conform to the Vienna Convention on traffic

signs.

For the system to operate correctly when

you change country, the units for speed in

the instrument panel must be those for the

country you are driving in.

5

Driving safely

display in the touch screen tablet

then in the instrument panel

The display of traffic signs is done in the

following two phases:

Additional traffic signs are filtered as follows:

-

Signs related to snow or ice are

displayed only if the ambient

temperature is below 3°C.

-

All new recognised traffic signs are

displayed in the touch screen tablet in

the form of a popup for 40 seconds.

Signs related to snow, rain or fog are

displayed only if the wipers are on and

the ambient temperature is below 3°C.

These traffic signs are then displayed in

the instrument panel.

The system can display two traffic signs

(speed limit and no overtaking ) in parallel

in the two dedicated zones of the instrument

panel.

Signs related to heavy goods vehicles

are only displayed if they apply to

vehicles weighing less than 4 tonnes.

Signs related to farm vehicles are not

displayed.

If an additional traffic sign is detected, such

as one for a reduced speed limit when the

road is wet, this is displayed in an empty

window below the corresponding sign.

Principles

Using the camera located at the top of the

windscreen, this system detects and reads

speed limit and no overtaking traffic signs

and signs that indicate the end of these

restrictions.

Driving safely

Operating limits

The system may suffer interference

or not work at all in the following

situations:

Activation / deactivation

The legislation on speed limits is specific to

each country.

The function is set with the MOdE button;

in the "Traffic Sign" menu, select "ON"

or "OFF".

-

poor visibility (dazzling sun, inadequate

street lighting, falling snow, heavy rain,

dense fog, vehicle too far from the traffic

sign),

The system does not take account of

reduced speed limits in the following cases:

Refer to the "Technology on board -

Vehicle configuration" section.

-

poor weather (rain, snow),

atmospheric pollution,

trailer, caravan,

-

low temperatures and particularly severe

climatic conditions,

driving with snow chains fitted,

windscreen area ahead of the camera

dirty, misty, frosty, covered with snow,

damaged or masked by a sticker,

driving with a non-genuine

suspension kit,

-

puncture repair using the temporary

repair kit,

-

fault with the camera,

obsolete or incorrect mapping,

-

young drivers,

...

hidden road signs (other vehicles,

vegetation, snow),

-

traffic signs that do not conform to the

standard, are damaged or distorted,

variation of load, placing the camera at a

large angle (the system may not work for

a moment while the camera recalibrates

itself).

5

Seat belts

Seat belts not fastened

warning lamp

When the vehicle is started, this warning

lamp comes on, accompanied by an

increasing audible signal, if the driver and/

or the front passenger has not fastened their

seat belt.

The alert operates both for versions with

an individual passenger front seat and for

versions with a 2-seat front bench seat.

If the driver's seat belt is unfastened,

START mode of Stop & Start will not be

invoked. Engine restarting is only possible

with the ignition key.

cAB SEAt BELtS

Fastening

Pull the strap in front of you with an even

movement, ensuring that it does not twist.

The driver's seat is fitted with a pyrotechnic

pretensioner and a force limiter.

Engage the tongue in its buckle.

On versions with a passenger's front airbag,

the passenger's seat is also fitted with a

pyrotechnic pretensioner and a force limiter.

Check that the seat belt is fastened securely

and that the automatic locking system is

operating correctly by pulling the strap

rapidly.

The front bench seat is fitted with two seat

belts.

If you install a front bench seat as

an accessory, it it must be fitted with

approved seat belts.

unfastening

Height adjustment

Press the red button on the buckle, the

seat belt reels in automatically but you are

advised to guide it.

For the driver or outer passenger seat,

squeeze the control at the adjustable top

mounting, slide the assembly, then release

at the desired position to lock it.

As a safety measure, these operations

should not be carried out while the

vehicle is moving.

The height of the seat belt for the centre

seat cannot be adjusted.

Seat belts

In the event of an impact

Good practice

Only for the front seats, and depending on

the nature and seriousness of the impact,

the pretensioning device may be deployed

before and independently of inflation of the

airbags. It instantly tightens the seat belts

against the body of the occupants.

The driver must ensure that passengers use

the seat belts correctly and that they are all

strapped in securely before moving off.

Wherever you are seated in the vehicle,

always fasten your seat belt, even for short

journeys.

Deployment of the pretensioners is

accompanied by a slight discharge of

harmless smoke and a noise, due to the

activation of the pyrotechnic cartridge

incorporated in the system.

The seat belts are fitted with an inertia reel

which automatically adjusts the length of the

strap to your size.

Do not use accessories (clothes pegs, clips,

safety pins, etc.) which allow the seat belt

straps to fit loosely.

The force limiter reduces the pressure of the

seat belt against the body of the occupants.

You can unfasten the seat belt by pressing

the red button on the buckle. Guide the seat

belt after unfastening.

The pyrotechnic pretensioners are active

when the ignition is switched on and the

seat belt fastened.

rEAr SEAt BELtS

The rear seats/bench seats are fitted with

three-point seat belts and inertia reels.

Ensure that the seat belt has reeled in

correctly after use.

The inertia reels are fitted with a device

which automatically locks the strap in the

event of a collision or emergency braking or

if the vehicle rolls over.

The centre seat has a seat belt guide and

inertia reel, solid with the seat back.

After folding or moving a seat or a rear

bench seat, ensure that the seat belt has

reeled in correctly and that the buckle is

ready to accommodate the tongue.

A carrier is provided at each outer seat to

allow the seat belt buckle to be secured

when not in use.

The airbag warning lamp also

comes on if the pretensioners are

deployed. Contact a CITROËN

dealer or a qualified workshop.

5

Seat belts

In order to be effective, a seat belt:

recommendations for children

In accordance with current safety

regulations, your CITROËN dealer can

guarantee all work or any checks, from

testing to maintenance, on your seat belt

equipment.

-

must restrain one person only,

Use an appropriate child seat if the

passenger is under 10 years or less than

one and a half metres tall.

-

must not be twisted, check by pulling in

front of you with an even movement,

Never carry a child on your knees, even with

the seat belt fastened.

-

must be tightened as close to the body

as possible.

Have the seat belts checked regularly (even

after a minor impact) by a CITROËN dealer

or a qualified workshop: they must not show

any signs of wear, cutting or fraying and they

must not be converted or modified.

The upper part of the seat belt should be

positioned in the hollow of the shoulder.

For more information on child seats,

refer to the "Safety - Children on board"

section.

The lap part should be placed as low as

possible on the pelvis.

Do not invert the seat belt buckles as they

will not fulfil their role completely. If the

seats are fitted with armrests, the lap part of

the seat belt should always pass under the

armrest.

Clean the seat belt straps with soapy

water or a textile cleaning product, sold

by CITROËN dealers.

Check that the seat belt is fastened correctly

by pulling the strap firmly.

Improved safety and security

Impact resistance

Anti-theft protection

Your vehicle has been designed to limit

the forces on the passenger compartment

as much as possible in the event of a

collision, the engine compartment adopts

a progressive deformation structure and

the front doors have been reinforced to

contribute to the rigidity of the whole.

Your vehicle, in the van version, comprises

two zones with separate locking: the cab

and the load space.

Depending on the way in which it is used,

this function provides increased protection

both for your personal belongings and for

your merchandise.

An exterior protection alarm with anti-tilt

detection is available (as standard or as an

option) in certain countries.

Details of these functions are given

in the "Ready to go - Front and rear

doors" section.

5

Airbags

GEnErAL POIntS On AIrBAGS

The airbags have been designed to optimise

the safety of the occupants in the event of

a serious collision; they work in conjunction

with the force limiting seat belts.

deployed; the seat belts alone contribute

towards providing protection in these

situations.

Front airbags

These are fitted in the centre of the steering

wheel for the driver and in the dashboard for

the front passengers. They are deployed,

except the passenger's airbag if it has been

deactivated.

Airbags only operate when the ignition is

switched on.

In the event of a serious collision, electronic

detectors record and analyse any abrupt

deceleration of the vehicle:

Deployment of the airbags is

accompanied by a slight discharge

of smoke and a noise, resulting from the

activation of the pyrotechnic charge included

in the system.

-

in the event of a serious collision, the

airbags are deployed instantly and

contribute towards better protection of

occupants of the vehicle; immediately

after the impact, the airbags rapidly

deflate so as to not hinder visibility or

the possible exit by the occupants,

Operating fault

If this warning lamp comes on,

contact a CITROËN dealer to

have the system checked.

This smoke is not harmful but may be an

irritant to sensitive persons.

The noise of the detonation may result in a

slight loss of hearing for a short time.

-

in the event of a less serious impact,

an impact to the rear and in certain

conditions of rollover, the airbags are not

Airbags

When OFF is selected, the passenger's front

airbag will not be triggered in the event of an

impact.

Lateral airbags and curtain airbags

If your vehicle is fitted with lateral airbags,

these are fitted to the front seat backs on

the door side.

As soon as the child seat is removed, select ON to

re-activate the airbag and thus ensure the safety

of your front passengers in the event of an impact.

The curtain airbags are fitted to the door

pillars and the upper part of the passenger

compartment, in the roof over the front cab

seats.

deactivation check

They inflate between the occupant and the

This is confirmed by the

glazed area.

illumination of this warning lamp,

accompanied by a message in

the display screen, every time the

engine is started.

They are deployed independently of each

other depending on which side the collision

occurs.

deactivating the passenger's front

airbag

The setting is made using the "MOdE"

button: in the "Passenger airbag" menu,

select "OFF".

Operating fault

If this warning lamp comes on,

contact a CITROËN dealer to

have the vehicle checked.

Refer to the "Technology on board -

Vehicle configuration" section.

To ensure the safety of your child, it is

essential to deactivate the passenger's

front airbag when you install a rearward

facing child seat on the front passenger

seat. Otherwise, the child would risk being

killed or seriously injured if the airbag were

to inflate.

If your vehicle's front passenger airbag

cannot be deactivated: you must not install a

rearward facing child seat.

5

Airbags

Good practice

If your vehicle is fitted with airbags, observe the safety guidelines below for these to be fully effective.

Wear a correctly adjusted seat belt.

Sit in a normal upright position.

Front airbags

curtain airbags

Do not drive holding the steering wheel

by its spokes or resting your hands on the

centre part of the wheel.

Do not fix or attach anything to the pillars or

the roof. This could cause injury to the head

when the curtain airbag is deployed.

Do not leave anything between the

occupants and the airbags (child, animal,

object...), do not fix or attach anything near

to or in the trajectory of the airbags as this

could cause injuries during deployment.

Passengers must not place their feet on the

dashboard.

Do not remove the bolts from the grab

handles installed on the roof, they play a

part in securing the curtain airbags.

Smoke as little as possible; deployment of

the airbags can cause burns or the risk of

injury from a cigarette or pipe.

Never modify the original definition of your

vehicle, particularly in the area directly

around the airbags.

Never remove or pierce the steering wheel

or hit it violently.

All work on the airbag systems must be

carried out by a CITROËN dealer or a

qualified workshop.

After an accident or if the vehicle has been

stolen or broken into, have the airbag

systems checked.

Lateral airbags

Fit only approved covers on the front seats,

compatible with the deployment of lateral

airbags. For information on the range of

covers suitable for your vehicle, contact a

CITROËN dealer.

Do not fix or attach anything to the front seat

backs. This could cause injury to the chest

or arms when the lateral airbag is deployed.

Do not sit with the upper part of the body

any nearer to the door than necessary.

Child safety

GEnErAL POIntS On cHILd

SEAtS

Although one of CITROËN's main criteria

when designing your vehicle, the safety of

your children also depends on you.

For maximum safety, please follow these

precautions:

-

all children under the age of 12 or less

than one metre fifty tall must travel in

approved child seats suited to their

weight, on seats fitted with a seat belt

or ISOFIX mountings,

Installing a child seat at the front

rearward facing

-

statistically, the safest seats in your

vehicle for the transportation of children

are the rear seats,

Forward facing

When a rearward facing child

seat is installed on the front

passenger seat, it is essential

When a forward facing child seat

is installed on the front passenger

seat, leave the passenger's front

airbag activated.

a child weighing less than 9 kg must

travel in the "rearward facing" position

both in the front and in the rear,

that the passenger's front airbag

is deactivated. Otherwise, the child would

risk being seriously injured or even killed if

the airbag were deployed.

the passenger must not travel with a

child on their lap.

The child seats function and the

passenger's front airbag deactivation

function are common to the entire CITROËN

range.

cItrOËn recommends that children

should travel on the rear seats of your

vehicle:

If the passenger's front airbag is not

deactivated, the installation of a rearward

facing child seat in the front is strictly

prohibited.

-

rearward facing up to the age of 3,

forward facing over the age of 3.

5

Child safety

Installation of a child seat

at the rear

dEActIVAtInG tHE PASSEnGEr'S

FrOnt AIrBAG

Never install a rearward facing child

restraint system on a seat protected by

an active front airbag. This could cause the

death of the child or serious injury to them.

rearward facing

When a rearward facing child

seat is installed on a rear

passenger seat, move the

vehicle's front seat forwards and

straighten the backrest so that the rearward

The warning label on both sides of the

facing child seat does not touch the vehicle's passenger's sun visor repeats this warning.

front seat.

As required by current legislation, the

following tables present the warning in all of

the languages needed.

If your vehicle is fitted with this function, the

passenger's front airbag setting must be

adjusted using the MOdE button.

Forward facing

When a forward facing child seat

is installed on a rear passenger

seat, move the vehicle's front

Refer to the "Safety - Airbags" section.

seat forwards and straighten the

backrest so that the legs of the child in the

forward facing child seat do not touch the

vehicle's front seat.

Ensure that the seat belt is correctly

tensioned.

The rules for carrying children are

specific to each country. Consult the

current legislation in your country.

For child seats with a support leg, ensure

that this is in firm contact with the floor.

If necessary, adjust the front seat of

the vehicle.

Please consult the list of seats approved

in your country. The Isofix mountings, the

rear seats, the passenger airbag and the

deactivation of this airbag depend on the

version sold.

Passenger airbag OFF

Child safety

AR

BG НИКОГА НЕ инсталирайте детско столче на седалка с АКТИВИРАНА предна ВЪЗДУШНА ВЪЗГЛАВНИЦА. Това можеда причини

СМЪРТ или СЕРИОЗНО НАРАНЯВАНЕ на детето.

CS NIKDY neumisťujte dětské zádržné zařízení orientované směrem dozadu na sedadlo chráněné AKTIVOVANÝM čelním AIRBAGEM. Hrozí

nebezpečí SMRTI DÍTĚTE nebo VÁŽNÉHO ZRANĚNÍ.

DA Brug aldrig en bagudvendt barnestol på et sæde der er beskyttet af en aktiv airbag. Død eller alvorlig skade på barnet kan forekomme.

DE Verwenden Sie NIEMALS einen Kindersitz oder Babyschale gegen die Fahrtrichtung bei AKTIVIERTEM Airbag, TOD oder ERNSTHAFTE

VERLETZUNGEN können die Folge sein.

EL Μη χρησιμοποιείτε ΠΟΤΕ παιδικό κάθισμα με την πλάτη του προς το εμπρός μέρος του αυτοκινήτου, σε μια θέση που προστατεύεται από

ΜΕΤΩΠΙΚΟ αερόσακο που είναι ΕΝΕΡΓΟΣ. Αυτό μπορεί να έχει σαν συνέπεια το ΘΑΝΑΤΟ ή το ΣΟΒΑΡΟ ΤΡΑΥΜΑΤΙΣΜΟ του ΠΑΙΔΙΟΥ

EN NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the

CHILD can occur

ES NO INSTALAR NUNCA EL SISTEMA DE RETENCIÓN PARA NIÑOS DE ESPALDAS AL SENTIDO DE LA CIRCULACIÓN SOBRE UN

ASIENTO PROTEGIDO CON UN COJÍN INFLABLE FRONTAL ( AIRBAG ) ACTIVADO. ESTO PUEDE CAUSAR LA MUERTE DEL BEBE

O HERIRLO GRAVEMENTE.

ET Ärge kasutage kunagi lapse turvatooli seljaga sõidusuunas sõiduki istmel mis on kaitstud AKTIVEERITUD TURVAPADJAGA. See võib

põhjustada lapsele RASKEID VIGASTUSI või SURMA.

FI ÄLÄ KOSKAAN aseta lapsen turvaistuinta selkä ajosuuntaan istuimelle, jonka edessä suojana on käyttöön aktivoitu TURVATYYNY. Sen

laukeaminen voi aiheuttaa LAPSEN KUOLEMAN tai VAKAVAN LOUKKAANTUMISEN.

FR NE JAMAIS installer de système de retenue pour enfants faisant face vers l’arrière sur un siège protégé par un COUSSIN GONFLABLE

frontal ACTIVÉ.

Cela peut provoquer la MORT de l’ENFANT ou le BLESSER GRAVEMENT

5

Child safety

HR NIKADA ne postavljati dječju sjedalicu leđima u smjeru vožnje na sjedalo zaštićeno UKLJUČENIM prednjim ZRAČNIM JASTUKOM. To bi

moglo uzrokovati SMRT ili TEŠKU OZLJEDU djeteta.

HU SOHA ne használjon menetiránynak háttal beszerelt gyermekülést olyan ülésen, amely AKTIVÁLT ÁLLAPOTÚ (BEKAPCSOLT)

FRONTLÉGZSÁKKAL van védve. Ez a gyermek halálát vagy súlyos sérülését okozhatja.

IT NON installare MAI seggiolini per bambini posizionati in senso contrario a quello di marcia su un sedile protetto da un AIRBAG frontale

ATTIVATO. Ciò potrebbe provocare la MORTE o FERITE GRAVI al bambino.

LT NIEKADA neįrenkite vaiko prilaikymo priemonės su atgal atgręžtu vaiku ant sėdynės, kuri saugoma VEIKIANČIOS priekinės ORO

PAGALVĖS. Išsiskleidus oro pagalvei vaikas gali būti MIRTINAI arba SUNKIAI TRAUMUOTAS.

LV NAV PIEĻAUJAMS uzstādīt uz aizmuguri vērstu bērnu sēdeklīti priekšējā pasažiera vietā, kurā ir AKTIVIZĒTS priekšējais DROŠĪBAS

GAISA SPILVENS.

Tas var izraisīt BĒRNA NĀVI vai radīt NOPIETNUS IEVAINOJUMUS.

MT Qatt m’ghandek thalli tifel/tifla marbut f’siggu dahru lejn l-Airbag attiva, ghaliex tista’ tikkawza korriment serju jew anke mewt lit-tifel/tifla

NL Plaats NOOIT een kinderzitje met de rug in de rijrichting op een zitplaats waarvan de AIRBAG is INGESCHAKELD. Bij het afgaan van de

airbag kan het KIND ERNSTIG OF DODELIJK GEWOND raken.

NO Installer ALDRI et barnesete med ryggen mot kjøreretningen i et sete som er beskyttet med en frontal AKTIVERT KOLLISJONSPUTE,

BARNET risikerer å bli DREPT eller HARDT SKADET.

PL NIGDY nie instalować fotelika dziecięcego w pozycji "tyłem do kierunku jazdy"na siedzeniu wyposażonym w CZOŁOWĄ PODUSZKĘ

POWIETRZNĄ w stanie AKTYWNYM.W przeciwnym razie dziecko narażone będzie na ŚMIERĆ lub BARDZO POWAŻNE OBRAŻENIA

CIAŁA w momenicie wyzwolenia poduszki powietrznej

PT NUNCA instale um sistema de retenção para crianças de costas para a estrada, num banco protegido por um AIRBAG frontal ACTIVADO.

Esta instalação poderá provocar FERIMENTOS GRAVES ou a MORTE da CRIANÇA.

RO Nu instalati NICIODATA un sistem de retinere pentru copii, dispus cu spatele in directia de mers, pe un loc din vehicul protejat cu AIRBAG

frontal ACTIVAT. Aceasta ar putea provoca MOARTEA COPILULUI sau RANIREA lui GRAVA.

RU ВО ВСЕХ СЛУЧАЯХ ЗАПРЕЩАЕТСЯ использовать обращенное назад детское удерживающее устройство на сиденье,

защищенном ФУНКЦИОНИРУЮЩЕЙ ПОДУШКОЙ БЕЗОПАСНОСТИ, установленной перед этим сиденьем.

Это может привести к ГИБЕЛИ РЕБЕНКА или НАНЕСЕНИЮ ЕМУ СЕРЬЕЗНЫХ ТЕЛЕСНЫХ ПОВРЕЖДЕНИЙ

SK NIKDY nepoužívajte na prednom sedadle chránenom AKTÍVNYM AIRBAGOM detské zadržiavacie zariadenie umiestnené v proti smere

jazdy. Môže to spôsobiť SMRŤ, alebo VÁŽNE ZRANENIE DIEŤAŤA.

SL NIKOLI ne nameščajte otroškega sedeža s hrbtom v smeri vožnje, če je VARNOSTNA BLAZINA pred sprednjim sopotnikovim sedežem

AKTIVIRANA. Takšna namestitev lahko povzroči SMRT OTROKA ali HUDE POŠKODBE.

SR NIKADA ne koristite dečje sedište koje se okreće unazad na sedištu zaštićenim AKTIVNIM VAZDUŠNIM JASTUKOM ispred njega, jer

mogu nastupiti SMRT ili OZBILJNA POVREDA DETETA.

SV Använd ALDRIG en bakåtvänd barnstol i ett säte skyddat av en AKTIV AIRBAG framför det. Det kan orsaka ALLVARLIGA eller DÖDLIGA

skador på barnet.

TR KESİNLKLE HAVA YASTIĞI AKTİF olan ön koltuğa yüzü arkaya dönük bir çocuk koltuğu yerleştirmeyiniz. Bu ÇOCUĞUN ÖLMESİNE veya

ÇOK AĞIR YARALANMASINA sebep olabilir.

Child safety

The ISOFIX child seats are fitted with

"ISOFIx" MOuntInGS

two latches which are secured easily on the

two front rings.

Your vehicle has been approved

to the latest ISOFIX regulation.

Some also have an upper strap which is

attached to the rear ring.

To attach this strap, remove and stow the

head restraint before installing the child seat

at the seating position (refit it once the child

seat has been removed). Then fix the hook

on the rear ring and tighten the upper strap.

If fitted on your vehicle, the regulation

ISOFIX mountings are located by labels.

The mountings comprise three rings for

each seat:

-

two front rings, located between the

vehicle seat back and cushion, indicated

by a label,

-

a rear ring, for securing the upper

strap referred to as the TOP TETHER,

indicated by another label.

This ISOFIX mounting system provides fast,

reliable and safe fitting of the child seat in

your vehicle.

The incorrect installation of a child seat

in a vehicle compromises the child's

protection in the event of an accident.

For information on the possibilities for fitting

ISOFIX child seats to your vehicle, refer to

the summary table for the location of the

ISOFIX child seats.

5

Child safety

LOcAtIOnS FOr tHE InStALLAtIOn OF ISOFIx cHILd SEAtS

In accordance with European regulations, this table indicates the options for the installation of ISOFIX child seats on the vehicle seats fitted

with ISOFIX mountings.

In the case of the universal and semi-universal ISOFIX child seats, the child seat's ISOFIX size category, determined by a letter from A to G,

is indicated on the child seat next to the ISOFIX logo.

Less than 10 kg

(group 0)

Less than

10 kg

From 9 to 18 kg

(group 1)

(group 0)

Less than 13 kg

(group 0+)

Up to 6 months

approx

From 1 to 3 years approx

Up to 1 year approx

type of ISOFIx child seat

ISOFIx size category

Infant carrier

rearward facing

forward facing

F

G

c

x

d

E

c

x

d

A

B1

row 2 outer rear seats with

individual seats in row 1

IuF

row 2 outer rear seats with

2-seat bench in row 1

IuF

IuF: Seat suitable for the installation of

an ISOFIX child seat of the universal

category. Forward facing ISOFIX child

seats fitted with an upper strap secured

to the upper ring of the vehicle seats

equipped with ISOFIX mountings.

x: Seat not suitable for the installation of

Remove and stow the head restraint

before installing a child seat with

backrest on a passenger seat.

an ISOFIX child seat of the size category

indicated.

Refit the head restraint once the child seat

has been removed.

Safety for Your Citroen Relay Van 2014-2024

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