In the event of a breakdown -> Towing the vehicle for Your DS 3 Crossback 4 Door First Generation (2018-2022)

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In the event of a breakdown  
Referring to the relevant section, reset certain  
equipment:  
state of charge of the battery (up to about 8  
hours).  
A professional towing service must be  
called if:  
– Electronic key.  
– Electric windows.  
– Date and time.  
– Preset radio stations.  
– Broken down on a motorway or main road.  
– Not possible to put the gearbox into neutral,  
unlock the steering, or release the parking  
brake.  
Towing the vehicle  
– Not possible to tow a vehicle with an  
automatic gearbox, with the engine running.  
– Towing with only two wheels on the ground.  
– Four-wheel drive vehicle.  
General recommendations  
Observe the legislation in force in the  
country where you are driving.  
After reconnection of the battery, the  
“Collision risk detection system fault”  
message is displayed on the instrument panel  
when the ignition is switched on. This  
operation is perfectly normal. The message  
will disappear while driving.  
Ensure that the weight of the towing vehicle is  
higher than that of the towed vehicle.  
The driver must remain at the wheel of the  
towed vehicle and must have a valid driving  
licence.  
When towing a vehicle with all four wheels on  
the ground, always use an approved towing  
arm; rope and straps are prohibited.  
The towing vehicle must move off gently.  
When the vehicle is towed with its engine  
off, there is no longer braking and steering  
assistance.  
– No approved towbar available.  
Before towing the vehicle, it is essential to  
put the vehicle in free-wheeling mode.  
For more information on Changing to free-  
wheeling, refer to the corresponding section.  
The Stop & Start system may not be  
operational during the trip following the  
first engine start.  
In this case, the system will only be  
available again after a continuous period of  
immobilisation of the vehicle, a period which  
depends on the exterior temperature and the  
Electric motor  
An electric vehicle must never be used for  
road transfers.  
It may be used, for example, to exit a rut.  
Towing constraints  
Font wheels on the ground  
Type of vehicle  
(engine / gearbox)gearbox  
Rear wheels on the ground  
Flatbed  
4 wheels on the ground with  
towbar  
Internal combustion /  
Manual  
Internal combustion /  
Automatic  
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In the event of a breakdown  
Towing constraints  
Type of vehicle  
(engine / gearbox)gearbox  
Font wheels on the ground  
Rear wheels on the ground  
Flatbed  
4 wheels on the ground with  
towbar  
Electric  
In case of battery or electric parking brake failure, it is essential to call a professional using flatbed recovery vehicles (excluding manual gearbox).  
Accessing the tools  
The towing eye is stored with the on-board tool kit  
(in a bag on the boot carpet or in a box under the  
boot carpet, depending on version).  
Under the boot carpet  
For more information on accessing the Tool kit,  
refer to the corresponding section.  
►ꢀ Unclip the cover by pressing at its top left-  
hand corner.  
►ꢀ Release the cover.  
To be towed:  
Towing your vehicle  
To access the front screw thread:  
On the boot carpet  
►ꢀ Screw the towing eye in fully.  
►ꢀ Install the towbar.  
►ꢀ Put the gearbox into neutral.  
Failure to observe this instruction could  
result in damage to certain components  
(braking, transmission, etc.) and to the  
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In the event of a breakdown  
absence of braking assistance the next time  
the engine is started.  
►ꢀ Install the towbar.  
►ꢀ Switch on the hazard warning lamps on both  
vehicles.  
►ꢀ Move off gently, drive slowly and only for a  
short distance.  
Automatic gearbox: never tow the vehicle  
with the driving wheels on the ground and  
the engine off.  
►ꢀ Unlock the steering and release the parking  
brake.  
►ꢀ Switch on the hazard warning lamps on both  
vehicles.  
►ꢀ Move off gently, drive slowly and only for a  
short distance.  
Towing another vehicle  
To access the rear screw thread:  
►ꢀ Unclip the cover by pressing at its left-hand  
section.  
►ꢀ Pull the cover downwards.  
To tow:  
►ꢀ Screw the towing eye in fully.