2017-2026 DS 7 4 Door Access -> Motorised tailgate User Manual
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Access -> Motorised tailgate for Your DS 7 4 Door First Generation (2017-2026)

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►ꢀ Raise the tailgate.  
Check that there is enough space to allow  
for the movement of the motorised  
When selective unlocking is activated, the  
electronic key must be close to the rear of  
the vehicle.  
tailgate.  
The tailgate is not designed to hold a  
bicycle carrier.  
►ꢀ Insert a small screwdriver into hole A of the  
lock to unlock the boot.  
Closing the tailgate  
►ꢀ Lower the tailgate using the interior grips.  
►ꢀ Release the grips and press down on the  
outside of the tailgate to close it.  
►ꢀ Move the latch to the left.  
Locking after closing  
If the fault persists after closing again, the boot  
will remain locked.  
In the event of a malfunction or if you  
experience difficulty opening or closing  
the tailgate, have it checked by a dealer or a  
qualified workshop without delay, to avoid the  
issue deteriorating and prevent any risk of the  
tailgate dropping, potentially causing serious  
injury.  
Never insert a finger in the locking system  
of the motorised tailgate - risk of serious  
In the event of a fault with the central  
locking system, it is essential to  
injury!  
disconnect the battery to lock the boot and so  
ensure complete locking of the vehicle.  
Anti-pinch  
The motorised tailgate has an obstacle detection  
system that automatically interrupts and reverses  
its movement by a few degrees, to allow the  
obstacle to be cleared.  
Motorised tailgate  
(Depending on version)  
Back-up release  
To manually unlock the boot in the event of a  
Please note that this anti-pinch system is not  
active at the end of the closing travel (around  
1 cm from completely closed).  
The motorised tailgate must only be operated  
with the vehicle stationary.  
battery or central locking failure.  
Unlocking  
To avoid the risk of injury through  
pinching or trapping, before and during  
operation of the motorised tailgate:  
– ensure that there is no-one close to the rear  
of the vehicle.  
►ꢀ Fold the rear seats to gain access to the lock  
from inside the boot.  
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– monitor the activity of the rear passengers,  
particularly any children.  
►ꢀ Two consecutive presses on the control D on  
the dashboard.  
The tailgate opens, either completely by  
default, or to the position memorised  
beforehand.  
Bicycle carrier/Towing device  
The motorised tailgate is not designed to support  
a bicycle carrier.  
If motorised operation is not activated, these  
actions release the tailgate (partially-open  
position).  
When installing a bicycle carrier on the towing  
device with connection of the cable to the trailer  
socket, the motorised operation of the tailgate  
will be automatically deactivated.  
When the vehicle is locked, the request to open  
the boot with one of the controls A or B unlocks  
the vehicle, or only the boot if selective  
unlocking is activated, prior to the opening of  
the boot.  
If using a towing device or bicycle carrier  
not recommended by the Manufacturer, it  
is essential to deactivate the motorised  
operation of the tailgate.  
There are several ways of operating the tailgate:  
A. Using the Keyless Entry and Start system’s  
electronic key  
It is possible to interrupt the operation of  
the tailgate at any point.  
B. Using the exterior tailgate control  
C. Using the interior tailgate control*  
D. Using the control on the dashboard*  
Pressing one of these controls again interrupts  
the movement that is underway.  
Motorised operation  
Motorised operation of the tailgate is set  
Following the interruption of a movement,  
pressing one of these controls again reverses  
the movement.  
via the Driving/Vehicle touch screen menu.  
Opening/Closing  
►ꢀ A long press on the central button A of the  
electronic key.  
or  
Memorising an opening  
position  
►ꢀ A short press on the exterior tailgate control B,  
with the electronic key on your person.  
or  
To memorise a position, in order to limit the  
►ꢀ A short press on the interior tailgate control C  
(closing only).  
or  
motorised tailgate opening angle:  
►ꢀ move the tailgate to the desired position  
manually or by pressing the button.  
* Depending on version.  
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►ꢀ press button C or the exterior control B for  
more than 3 seconds (memorisation is confirmed  
by a brief audible signal).  
Manual closing of the  
motorised tailgate in case of  
failure  
Hands-free function  
(Hands-Free Tailgate  
Access)  
Memorising is not available until the  
height of opening is more than or equal to  
1 metre between the low position and the high  
position of the tailgate.  
This operation is only necessary in the case of  
(Depending on version)  
failure of the tailgate motor.  
With the electronic key on your person, this  
function allows the motorised tailgate to be  
opened, closed or stopped via a "kicking"  
movement under the rear bumper.  
The "Hands-Free Tailgate/Access" function  
is set via the Driving/Vehicle touch screen  
menu.  
If the failure originates from the battery, it is  
recommended to recharge it or change it with the  
tailgate closed.  
To delete the memorised position:  
►ꢀ open the tailgate to any position.  
►ꢀ press button C or the exterior control B for  
more than 3 seconds (deletion is confirmed by a  
long audible signal).  
In this situation, a significant force may be  
needed to close the tailgate.  
►ꢀ Close it gently without slamming, as slowly as  
possible, by pushing at the centre of the tailgate.  
Ensure that you are steady on your feet  
before performing the "kicking"  
movement.  
Do not lower the tailgate by pushing at  
one of its sides - risk of damage!  
Manual operation  
The tailgate can be manoeuvred by hand, even  
with motorised operation activated.  
The tailgate must be stationary.  
Take care not to touch the exhaust system  
which may be hot - risk of burns!  
Precautions in use  
When opening and closing the motorised tailgate  
manually, there is no assistance from gas struts.  
Resistance to opening and closing is therefore  
entirely normal.  
In wintry conditions  
Rechargeable hybrid vehicles  
The function is not available when the  
vehicle is connected.  
To avoid any operating problems, remove  
the snow or wait until the ice melts before  
requesting motorised opening of the tailgate.  
Repeatedly opening and closing the  
motorised tailgate can cause overheating  
of its electric motor, after which opening and  
closing will not be possible.  
When washing  
When washing the vehicle in an automatic  
car wash, do not forget to lock and move  
away from the vehicle to prevent any risk of  
unwanted opening.  
Allow at least 10 minutes for the electric motor  
to cool down before operating the tailgate  
again.  
If you are unable to wait, operate it manually.  
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"Sideward kicking" movements do not  
work. If the "kicking" movement has not  
been detected, wait at least 2 seconds before  
repeating the movement.  
The green indicator lamp comes on to indicate  
that the function is activated.  
Recommendations on the  
hands-free function (Hands-  
Free Tailgate Access)  
If it does not work, check that the electronic key  
is not exposed to a source of electromagnetic  
interference (e.g. smartphone).  
Do not perform repetitive "kicking"  
movements.  
If the motorised tailgate has not started to open,  
check that:  
– the function is activated.  
– the electronic key is on your person, outside the  
vehicle in the rear recognition area.  
– the "kicking" movement was performed in the  
detection zone, close enough to the bumper.  
– the foot was removed from the bumper quickly  
enough.  
The function may be deactivated or affected if  
there is rain or snow.  
The function may not work correctly with a  
prosthetic leg.  
In some circumstances, the tailgate may open or  
close by itself, particularly when:  
– hitching up or removing a trailer;  
– fitting or removing a bicycle carrier;  
– loading or unloading bicycles on/from a bicycle  
carrier;  
Automatic locking with the hands-free  
function  
►ꢀ Position yourself behind the vehicle by the  
number plate and perform a "kicking" movement  
in the "OK" detection zone.  
– depositing or lifting something behind the  
vehicle;  
– an animal approaches the rear bumper;  
– washing the vehicle;  
The detection zone is not centred with  
respect to the number plate.  
– maintenance is performed on the vehicle;  
– accessing the spare wheel.  
The "kicking" movement must be given forwards,  
smoothly, not too fast and with a vertical  
movement from low to high. Raise the foot  
sufficiently and remove it immediately.  
Recognition of the "kicking" movement is  
confirmed by the lighting of the direction  
indicators followed by an audible signal.  
To avoid such operating problems, keep the  
electronic key away from the recognition zone or  
deactivate the hands-free function.  
Towing device  
►ꢀ To activate/deactivate the automatic locking  
of the vehicle when closing the tailgate with the  
hands-free function, press this button.  
The installation of a towing device may  
disturb the detection system.  

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