2021-2026 Hyundai Ioniq SUV Convenience features -> Power tailgate (if equipped) User Manual
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Convenience features -> Power tailgate (if equipped) for Your Hyundai Ioniq SUV First Generation (2021-2026)

Convenience features  
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NOTICE  
śꢀ Do not close or open the tailgate  
manually. This may cause damage  
to the power tailgate. If it is  
Power tailgate operating  
conditions  
The power tailgate operates when  
the gear is in P (Park) with the vehicle  
running. However, the power tailgate will  
operate regardless of the gear position  
when the vehicle is off. Also, the tailgate  
can be opened only when vehicle speed  
is below 3 km/h.  
For safety, before attempting to open or  
close the tailgate, make sure the vehicle  
is in P (Park).  
necessary to close or open the  
tailgate manually when the battery is  
discharged or disconnected, do not  
apply excessive force.  
śꢀ Do not operate the power tailgate  
more than 10 times continuously  
when the vehicle is not running. Use  
the power tailgate with the vehicle  
running when the power tailgate is  
used repeatedly to prevent battery  
discharge.  
WARNING  
śꢀ Do not leave the power tailgate open  
for a long period of time. This may  
drain the battery.  
śꢀ Do not apply excessive force when  
the power tailgate is operating.  
Doing so could result in vehicle  
damage.  
śꢀ Never leave children or animals  
unsupervised in your vehicle.  
Children may operate the power  
tailgate. Doing so can result in injury  
to themselves or others and can  
damage the vehicle.  
ONE1051286L  
ONE1051206L  
śꢀ Make sure that there are no people  
or objects in the path of the power  
tailgate or smart tailgate prior to  
use. Serious injury, damage to the  
vehicle or damage to surrounding  
objects (for example, walls, ceilings,  
vehicles, etc.) may result if contact  
with the tailgate occurs.  
śꢀ Do not grab or hold on to the tailgate  
support struts at any time. Damage  
to the tailgate support struts could  
result. Deformation of the tailgate  
support struts may cause vehicle  
damage and personal injury may  
occur.  
śꢀ Do not modify or repair any part  
of the power tailgate by yourself.  
This must be done by an authorised  
HYUNDAI dealer.  
5-62  
05  
śꢀ Do not operate the power tailgate  
under the following conditions. The  
power tailgate may not operate  
properly.  
Operating the power tailgate  
Power tailgate open/close button  
(Smart key, Instrument panel)  
„ꢀType A  
„ꢀType B  
śꢀ One side of the vehicle is lifted to  
inspect the vehicle or change a tyre  
śꢀ Parking on an uneven road such as a  
slope, etc.  
śꢀ Close the tailgate completely and  
lock all doors and tailgate using the  
central door lock button before using  
an automatic car wash.  
śꢀ Do not spray high pressure water  
directly on the power tailgate  
ONE1051043L  
ONE1051044L  
outside open/close button. The  
tailgate may open unintentionally.  
Information  
śꢀ If the tailgate is not fully closed and  
vehicle speed is at or above 3 km/h (1.8  
mph), a warning will sound 10 times.  
Immediately park the vehicle at a safe  
place, close the tailgate, and check  
that the tailgate open warning on the  
instrument cluster is turned off.  
ONE1051045R  
śꢀ In cold and wet climates, the outside  
power tailgate open/close button may  
not work properly due to freezing  
conditions. If this occurs, remove the  
ice before using the outside power  
tailgate open/close button or use the  
power tailgate open/close button on the  
smart key or the instrument panel.  
When the tailgate is closed, press the  
power tailgate open/close button for 1  
second. The power tailgate opens with a  
warning sound.  
Whilst the tailgate is opening, press the  
button to stop tailgate operation.  
When the power tailgate is opened, press  
and hold the power tailgate open/close  
button to close the tailgate. If you release  
the button whilst the tailgate is closing,  
power tailgate operation will stop with a  
warning sound for 5 seconds.  
Also, if the smart key is not within  
operation range (approximately  
10 m) from the vehicle, power tailgate  
operation will stop with a warning sound  
for 5 seconds.  
śꢀ Operating the power tailgate more  
than 5 times continuously could cause  
damage to the operating motor. If  
this occurs, the power tailgate will  
not operate to prevent the motor  
from overheating. If any of the power  
tailgate buttons are pressed to try to  
open the tailgate, the chime will sound  
3 times, but the tailgate will remain  
closed. Allow the power tailgate system  
to cool for about 1 minute before  
operating the system again.  
5-63  
Convenience features  
Power tailgate open/close button  
(Outside the power tailgate)  
Power tailgate open/close button  
(Outside the power tailgate)  
ONE1051046L  
ONE1051047  
When the tailgate is closed, press the  
power tailgate open/close button (1) to  
open the tailgate.  
When the tailgate is closed, press the  
power tailgate open/close button (1) to  
open the tailgate.  
If the vehicle is locked, press the power  
tailgate open/close button (1) with the  
smart key in your possession.  
If the vehicle is locked, press the power  
tailgate open/close button (1) with the  
smart key in your possession.  
If the tailgate is unlocked, the tailgate  
will open or close with a warning sound  
when the power tailgate open/close  
button (1) is pressed without carrying the  
smart key.  
If the tailgate is unlocked, the tailgate  
will open or close with a warning sound  
when the power tailgate open/close  
button (1) is pressed without carrying the  
smart key.  
5-64  
05  
Automatic reverse  
Setting the power tailgate  
During power tailgate operation if the  
power tailgate senses any obstacle,  
the tailgate will stop or will fully open.  
The automatic reverse feature may  
not operate properly, or it may operate  
unexpectedly under the following  
circumstances:  
The automatic reverse feature may not  
detect the resistance if the detected  
resistance is below a certain level, or if  
the tailgate is almost fully closed near  
the latched position.  
To use each feature, you must select the  
opening speed or opening height from  
the settings menu. Deselect the settings  
when you do not want to use the feature.  
Power tailgate opening speed  
To adjust the power tailgate speed,  
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(Default setting is ‘Fast’.)  
Power tailgate opening height  
The automatic reverse feature may  
operate if a strong impact is applied with  
no obstructions placed.  
To adjust the power tailgate opening  
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1/User Height Setting’ in the infotainment  
system.  
WARNING  
Never intentionally place any object  
or part of your body in the path of  
the power tailgate to make sure the  
automatic reverse feature operates.  
Serious injury, or damage to the vehicle  
or object may occur.  
The infotainment system may change  
after updates. For detailed information  
on system settings, see the infotainment  
system web manual.  
User height setting  
Information  
1. Position the tailgate manually to the  
The power tailgate may stop operating  
if the automatic reverse feature operates  
more than two times whilst attempting to  
open or close the tailgate. If this occurs,  
carefully open or close the tailgate  
manually, and then after 30 seconds try to  
operate the power tailgate automatically  
again.  
height you prefer.  
2. Press the power tailgate open/close  
button located inside the tailgate for  
more than 3 seconds.  
If ‘User Height Setting’ is selected for  
the power tailgate opening height, the  
power tailgate will automatically open  
to the height manually set by you.  
5-65  
Convenience features  
Resetting the power tailgate  
Information  
In some circumstances resetting the  
power tailgate operation may need to  
be performed. Some instances where  
resetting the power tailgate may be  
required include:  
śꢀ If the power tailgate opening height  
has not been manually set, the power  
tailgate will fully open when ‘User  
Height Setting’ from the infotainment  
system is selected.  
śꢀ When the 12-volt battery is recharged  
śꢀ If one of the height setting (Full Open/  
Level 3/Level 2/Level 1) is selected from  
the settings menu in the infotainment  
system, and then ‘User Height Setting’  
is selected, the tailgate will open to the  
height manually set by you.  
śꢀ When the 12-volt battery is reinstalled  
after removal or replacement  
śꢀ When the related fuse is reinstalled  
after removal or replacement  
śꢀ The power tailgate opening speed  
and opening height settings change  
according to the linked User Profile.  
If the User Profile is changed, power  
tailgate opening speed and opening  
height settings will change accordingly.  
ONE1051047  
1. With the vehicle off or running, put  
the gear in P (Park).  
2. Press the power tailgate open/close  
inner button simultaneously until a  
chime sounds.  
3. Slowly close the tailgate manually.  
4. Press the power tailgate open/close  
outer button. The power tailgate will  
open with a chime sound.  
Wait until the tailgate fully opens to  
complete resetting. If the tailgate  
stops before it is fully open, resetting  
cannot be completed.  
Information  
If the power tailgate does not operate  
properly after the above procedure, we  
recommend that you have the system  
inspected by an authorised HYUNDAI  
dealer.  
5-66  
05  
Emergency tailgate safety  
release  
Smart tailgate (if equipped)  
ONE1051050  
ONE1051049  
On a vehicle equipped with a smart key,  
the tailgate can be opened with hands-  
free activation using the smart tailgate  
system.  
To unlock and open the tailgate manually  
from inside the luggage compartment,  
perform the following procedure:  
1. Insert a long, flat object, such as a key  
into the opening at the bottom of the  
tailgate.  
2. Slide the latch in the direction of the  
arrow to unlock the tailgate.  
3. Push the tailgate to open.  
WARNING  
śꢀ For emergencies, be fully aware  
of the location of the emergency  
tailgate safety release latch in the  
vehicle and how to open the tailgate  
if you are accidentally locked in the  
luggage compartment.  
śꢀ No one, including animals, should  
be allowed to occupy the luggage  
compartment of the vehicle at any  
time. The luggage compartment is a  
very dangerous location in the event  
of an accident.  
śꢀ Use the release latch for  
emergencies only. Use extreme  
caution, especially whilst the vehicle  
is in motion.  
5-67  
Convenience features  
1. Settings  
Using smart tailgate  
To use smart tailgate, it must be  
enabled from the Settings menu in the  
infotainment system screen. Select:  
The hands-free smart tailgate system  
can be opened automatically when the  
following conditions are met:  
-
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śꢀ The smart tailgate option is enabled in  
the Settings menu in the infotainment  
system screen.  
śꢀ The smart tailgate is activated and  
ready 15 seconds after all the doors  
are closed and locked.  
For detailed information, refer to the  
separately supplied infotainment  
system manual.  
2. Detect and Alert  
śꢀ The smart tailgate will open when  
the smart key is detected in the area  
behind the vehicle for 3 seconds.  
śꢀ When disconnecting the charging  
connector, the smart tailgate is  
activated.  
The smart tailgate detecting area  
extends approximately 50-100  
cm behind the vehicle. If you are  
positioned in the detecting area and  
are carrying the smart key, the hazard  
warning lights will blink and the chime  
will sound to alert you that the smart  
tailgate will open.  
Information  
The smart tailgate will NOT operate  
when:  
Information  
Do not approach the detecting area if you  
do not want the tailgate to open. If you  
have unintentionally entered the detecting  
area and the hazard warning lights and  
chime starts to operate, move away from  
the area behind the vehicle with the smart  
key. The tailgate will remain closed.  
śꢀ A door is not locked or closed.  
śꢀ The smart key is detected within  
15 seconds from when the doors were  
closed and locked.  
śꢀ The smart key is detected within  
15 seconds after the doors are closed  
and locked, and within 1.5 m from  
the front door handles. (for vehicles  
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3. Automatic opening  
After the hazard warning lights blink  
and the chime sounds 6 times, the  
smart tailgate will open.  
śꢀ The smart key is in the vehicle.  
śꢀ The vehicle is on charge.  
5-68  
05  
Deactivating smart tailgate  
Detecting area  
„ꢀType A  
„ꢀType B  
ONE1051236L  
ONE1051237L  
ONE1051053  
1. Door lock  
2. Door unlock  
3. Tailgate open/close  
śꢀ The smart tailgate detecting area  
extends approximately 50-100  
cm behind the vehicle. If you are  
positioned in the detecting area and  
are carrying the smart key, the hazard  
warning lights will blink and the chime  
will sound for about 3 seconds to alert  
you that the tailgate will open.  
If you press any button on the smart key  
during the Detect and Alert stage, the  
smart tailgate will be deactivated.  
Make sure to be aware of how to  
deactivate the smart tailgate for  
emergency situations.  
śꢀ The alert stops once the smart key is  
moved outside of the detecting area  
within the 3 second period.  
śꢀ If you press the door unlock button  
(2), the smart tailgate will be  
Information  
śꢀ Smart tailgate may not operate  
properly if any of the following occur:  
deactivated temporarily. But, if you do  
not open any door for 30 seconds, the  
smart tailgate will be activated again.  
śꢀ If you press the tailgate open button  
(3) for more than 1 second, the tailgate  
opens.  
śꢀ The smart tailgate will still be  
activated if you press the door lock  
button (1) or tailgate open/close  
button (3) on the smart key as long as  
the smart tailgate is not already in the  
Detect and Alert stage.  
śꢀ In case you have deactivated the  
smart tailgate by pressing the smart  
key button and opened a door, the  
smart tailgate can be activated again  
by closing and locking all doors.  
- The smart key is close to a radio  
transmitter such as a radio station or  
an airport which can interfere with  
normal operation of the transmitter.  
- The smart key is near a mobile two  
way radio system or a mobile phone.  
- Another vehicle’s smart key is being  
operated close to your vehicle.  
śꢀ Smart tailgate detecting area may  
change when:  
- The vehicle is parked on an incline  
or slope.  
- One side of the vehicle is raised or  
lowered relative to the opposite side.  
5-69  

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Accessing your vehicle Door locks Theft-alarm system Integrated memory system Steering wheel Mirrors Digital side mirror (DSM) (if equipped) Digital centre mirror (DCM) (if equipped) Windows Vision roof (if equipped) Solar roof (if equipped) Exterior features Electric charging door Augmented reality HUD (if equipped) Lighting Wipers and washers Automatic climate control system Climate control additional features Storage compartment Interior features Infotainment system

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