2018-2026 Mercedes A Class 4 Door General notes -> Data storage User Manual
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General notes -> Data storage for Your Mercedes A Class 4 Door Third Generation (2018-2026)

General notes  
31  
Further information can be obtained at https://  
Personal data  
Every vehicle is identiꢀed by a unique vehicle  
Limited Warrranty  
identiꢀcation number. Depending on the country,  
this vehicle identiꢀcation number can be used by,  
for example, governmental authorities to deter-  
mine the identity of the owner. There are other  
possibilities to use data collected from the vehicle  
to identify the owner or driver, such as the license  
plate number.  
*
NOTE Damage to the vehicle arising from  
violation of these operating instructions.  
Data storage  
Damage to the vehicle can arise from violation  
of these operating instructions.  
Data processing in the vehicle  
Electronic control units  
This damage is not covered either by the  
Mercedes-Benz implied warranty or by the  
New‑ or Used-Vehicle Warranty.  
Electronic control units are installed in your vehi-  
cle. Control units process data which, for exam-  
ple, they receive from vehicle sensors, generate  
themselves or exchange between themselves.  
Some control units are required for the safe oper-  
ation of your vehicle, some assist you when driv-  
ing, such as driver assistance systems, while oth-  
ers enable convenience or infotainment functions.  
Therefore, data generated or processed by control  
units may be attributable to a person or, under  
certain conditions, become attributable to a per-  
son. Depending on which vehicle data are availa-  
ble, it may be possible to make inferences about,  
for example, your driving behavior, your location,  
your route or your use patterns.  
#
Follow the instructions in these operat-  
ing instructions on proper operation of  
your vehicle as well as on possible vehi-  
cle damage.  
The following provides you with general informa-  
tion regarding data processing in the vehicle.  
Additional information regarding exactly which  
data in your vehicle are collected, saved and  
transmitted to third parties, and for what purpose,  
can be found in the information directly related to  
the functional characteristics in question in their  
respective Operator's Manual. This information is  
also available online and, depending on the vehi-  
cle equipment, digitally.  
QR code for rescue card  
Legal requirements regarding the disclosure of  
data  
QR codes are attached in the fuel ꢀller ꢁap and on  
the opposite side on the B-pillar. In the event of  
an accident, rescue services can use the QR code  
to quickly ꢀnd the appropriate rescue card for  
your vehicle. The current rescue card contains the  
most important information about your vehicle in  
a compact form, e.g. the routing of the electric  
lines.  
If legally required to do so, manufacturers are, in  
individual cases, legally obliged to provide govern-  
mental entities, upon request and to the extent  
required, data stored by the manufacturer. For  
example, this may be the case during the investi-  
gation of a criminal oꢂense.  
General notes  
32  
Governmental entities are themselves, in individ-  
ual cases and within the applicable legal frame-  
work, authorized to read out data from the vehi-  
cle. In the case of an accident, information that  
can help with an investigation can, therefore, be  
taken from the airbag control unit, for example.  
ing state, component loads, maintenance require-  
ments and technical events or malfunctions.  
down services. The same is true in the case of  
warranty claims and quality assurance measures.  
Depending on the vehicle equipment, the follow-  
ing data are stored:  
In general, the readout is performed via the legally  
prescribed port for the diagnostics connection in  
the vehicle. The operational data that are read out  
document technical states of the vehicle or of  
individual components and assist in the diagnosis  
of malfunctions, compliance with warranty obliga-  
tions and quality improvement. To that end, these  
data, in particular information about component  
loads, technical events, malfunctions and other  
faults may be transmitted along with the vehicle  
identiꢀcation number to the manufacturer. Fur-  
thermore, the manufacturer is subject to product  
liability. For this reason the manufacturer also  
uses operational data from the vehicle, for exam-  
ple, for recalls. These data can also be used to  
examine the customer's warranty and guarantee  
claims.  
R
Operating status of system components, such  
as ꢀll levels, tire pressure or battery status  
Operational data in the vehicle  
This is data regarding the operation of the vehicle,  
which have been processed by control units.  
R
Malfunctions or faults in important system  
components, such as lights or brakes  
R
System reactions in special driving situations,  
such as airbag deployment or the intervention  
of stability control systems  
This includes the following data, for example:  
R
Vehicle status information such as the speed,  
longitudinal acceleration, lateral acceleration,  
number of wheel revolutions or the fastened  
seat belts display  
R
Information on events leading to vehicle dam-  
age  
In certain cases, it may be required to store data  
that would have otherwise been used only tempo-  
rarily. This may be the case if the vehicle has  
detected a malfunction, for example.  
R
Ambient conditions, such as temperature, rain  
sensor or distance sensor  
Generally, the use of these data is temporary;  
they will not be stored beyond the period of oper-  
ation and will only be processed within the vehicle  
itself. Control units oꢃen contain data memories  
for vehicle keys, for example. Their use permits  
the temporary or permanent documentation of  
technical information about the vehicle's operat-  
If you use services, such as repair services and  
maintenance work, stored operational data as  
well as the vehicle identiꢀcation number can be  
read out and used. They can be read out by  
service network employees, such as workshops  
and manufacturers or third parties, such as break-  
Fault memories in the vehicle can be reset by a  
service outlet or at your request as part of repair  
or maintenance work.  
General notes  
33  
Convenieence and infotainment functions  
You can store convenience settings and individual  
settings in the vehicle and change or reset them  
at any time.  
These data for convenience and infotainment  
functions may be saved locally in the vehicle or  
they may be located on a device which you have  
connected to the vehicle, such as a smartphone,  
This integration allows the use of selected smart-  
phone apps, such as navigation or music player  
apps. There is no further interaction between the  
smartphone and the vehicle; in particular, vehicle  
USB ꢁash drive or MP3 player. If you have entered data is not directly accessible. The type of addi-  
Depending on the vehicle equipment, this  
includes the following settings, for example:  
these data yourself, you can delete them at any  
time.  
tional data processing is determined by the pro-  
vider of the app being used. Which settings you  
can make, if any, depends on the speciꢀc app and  
the operating system of your smartphone.  
R
Seat and steering wheel positions  
This data is transmitted from the vehicle to third  
parties only at your request. This applies, in par-  
ticular, when you use online services in accord-  
ance with the settings that you have selected.  
R
Suspension and climate control settings  
R
Individual settings, such as interior lighting  
Online services  
Depending on the selected equipment, you can  
import data into vehicle infotainment functions  
yourself.  
Smartphone integration (e.g. Android Auto or  
Apple CarPlay®)  
Wireless network connection  
If your vehicle has a wireless network connection,  
it enables data to be exchanged between your  
vehicle and additional systems. The wireless net-  
work connection is made possible by the vehicle's  
own transmitter and receiver or by a mobile end  
device that you have brought into the vehicle, for  
example, a smartphone. Online functions can be  
used via the wireless network connection. This  
includes online services and applications/apps  
provided to you by the manufacturer or by other  
providers.  
If your vehicle is accordingly equipped, you can  
connect your smartphone or another mobile end  
device to the vehicle. You can then control them  
by means of the control elements integrated in  
the vehicle. Images and audio from the smart-  
phone can be output via the multimedia system.  
Certain information is simultaneously transferred  
to your smartphone. Depending on the type and  
integration, this includes position data, day/night  
mode and other general vehicle statuses. For  
more information please consult the Operator's  
Manual of the vehicle/infotainment system.  
Depending on the vehicle equipment, this  
includes the following data, for example:  
R
Multimedia data, such as music, ꢀlms or pho-  
tos for playback in an integrated multimedia  
system  
R
Address book data for use in connection with  
an integrated hands-free system or an integra-  
ted navigation system  
R
Entered navigation destinations  
R
Data about the use of Internet services  
General notes  
34  
Manufacturrer's services  
use. As a general rule, the manufacturer has no  
inꢁuence on the content exchanged.  
MBUX multimediaa ssyyssttem/Mercedes me connect  
Regarding the manufacturer's online services, the  
individual functions are described by the manu-  
facturer in a suitable place, for example, in the  
Operator's Manual or on the manufacturer's web-  
site, where the relevant data protection informa-  
tion is also given. Personal data may be used for  
the provision of online services. Data are  
If the vehicle is equipped with the MBUX multime-  
dia system or Mercedes me connect, additional  
data about the vehicle's operation, the use of the  
vehicle in certain situations, and the location of  
the vehicle may be compiled by the MBUX multi-  
media system or Mercedes me connect.  
For this reason, when services are provided by  
third parties, please ask the service provider in  
question for information about the type, extent  
and purpose of the collection and use of personal  
data.  
For additional information, please refer to the  
"MBUX multimedia system" section and/or the  
Mercedes me connect Terms and Conditions.  
exchanged via a secure connection, such as the  
manufacturer's designated IT systems. Any per-  
sonal data which are collected, processed and  
used, other than for the provision of services, is  
done so exclusively on the basis of legal permis-  
sion. This is the case, for example, for a legally  
prescribed emergency call system, a contractual  
agreement or when consent has been given.  
Data prottection rights  
Depending on your country or the equipment and  
range of functions of your vehicle as well as the  
services you use and the services on oꢂer, you  
are entitled to diꢂerent data protection rights.  
Further information on data protection and your  
data protection rights can either be found on the  
manufacturer's website or you will receive this  
information as part of the various services and  
service oꢂers. There you will also ꢀnd the contact  
information for the manufacturer and its data pro-  
tection oꢄcers.  
Event dataa recorders  
USA only:  
This vehicle is equipped with an event data  
recorder (EDR). The main purpose of an EDR is to  
record, in certain crash or near crash-like situa-  
tions, such as an airbag deployment or hitting a  
road obstacle, data that will assist in understand-  
ing how a vehicle's systems performed. The EDR  
is designed to record data related to vehicle  
dynamics and safety systems for a short period of  
time, typically 30 seconds or less.  
You can have services and functions, some of  
which are subject to a fee, activated or deactiva-  
ted. This excludes legally prescribed functions and  
services, such as an emergency call system.  
Third party services  
At a workshop, for example, with the support of a  
specialist and possibly for a fee, you can have  
data read out which is stored only locally in the  
vehicle.  
If you use online services from other providers  
(third parties), these services are the responsibil-  
ity of the provider in question and subject to that  
provider's data protection conditions and terms of  

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