2018-2026 Mercedes A Class 4 Door General notes -> Reporting safety defects User Manual
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General notes -> Reporting safety defects for Your Mercedes A Class 4 Door Third Generation (2018-2026)

General notes  
30  
Mercedes-Benz Center or, if necessary, contact  
us at one of the following addresses:  
death, you should immediately inform the National Canada in addition to notifying Mercedes-Benz  
Highway Traꢀc Safety Administration (NHTSA) in  
addition to notifying Mercedes-Benz USA, LLC.  
Canada Inc.  
In the USA:  
If Transport Canada received similar complaints, it  
may open an investigation, and if it ꢁnds that a  
an investigation, and if it ꢁnds that a safety defect safety defect exists in a group of vehicles, it may  
If NHTSA receives similar complaints, it may open  
Mercedes-Benz USA, LLC  
Customer Assistance Center  
One Mercedes-Benz Drive  
Sandy Springs, GA 30328  
In Canada:  
exists in a group of vehicles, it may order a recall  
and remedy campaign. However, NHTSA cannot  
become involved in individual problems between  
you, your dealer, or Mercedes-Benz USA, LLC.  
order a recall and remedy campaign. However,  
Transport Canada cannot become involved in indi-  
vidual problems between you, your dealer or  
Mercedes-Benz Canada Inc.  
To contact NHTSA, you may call the Vehicle  
Safety Hotline toll-free at 1-888-327-4236  
(TTY: 1-800-424-9153); go to the https://  
NHTSA, 400 Seventh Street, SW., Washington, DC may also go to the following websites for more  
20590,: USA.  
To contact Transport Canada, you may call the  
Defect Investigations and Recalls Division toll-free  
in Canada at 1-800-333-0510 or 819-994-3328in  
the Gatineau-Ottawa area or internationally; you  
Mercedes-Benz Canada, Inc.  
Customer Relations Department  
98 Vanderhoof Avenue  
Toronto, Ontario M4G 4C9  
information:  
R
You can also obtain other information about motor  
Reportingg safety defects  
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USA only:  
Canadda only:  
The following text is published as required of man-  
ufacturers under Title 49, Code of U.S. Federal  
Regulations, Part 575 pursuant to the "National  
Traꢀc and Motor Vehicle Safety Act of 1966".  
The following text is published as required of man-  
ufacturers under subsection 18.4 (4) of the Motor  
Vehicle Safety Regulations.  
If you believe that your vehicle has a defect which  
could cause a crash or could cause injury or  
death, you should immediately inform Transport  
If you believe that your vehicle has a defect which  
could cause a crash or could cause injury or  

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