2019-2024 Mercedes CLA 4 Door General notes User Manual
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General notes for Your Mercedes CLA 4 Door Second Generation (2019-2024)

ProtProtection of tection of the enhe envirvironmentonment
+
ENVIR
ENVIRONMENTONMENTAL NOAL NOTETE Environmental
damage due to operating conditions and
personal driving style
The pollutant emission of the vehicle is
directly related to the way you operate the
vehicle.
Operate your vehicle in an environmentally
responsible manner to help protect the envi-
ronment. Please observe the following recom-
mendations on operating conditions and per-
sonal driving style.
Oper
Operating conditions:ating conditions:
#
Make sure that the tire pressure is cor-
rect.
#
Do not carry any unnecessary weight
(e.g. roof luggage racks once you no lon-
ger need them).
#
Adhere to the service intervals.
A regularly serviced vehicle will contrib-
ute to environmental protection.
#
Always have maintenance work carried
out at a qualied specialist workshop.
P
Perersonal drsonal driving siving stytyle:le:
#
Do not depress the accelerator pedal
when starting the engine.
#
Do not warm up the vehicle while sta-
tionary.
#
Drive carefully and maintain a suitable
distance from the vehicle in front.
#
Avoid frequent, sudden acceleration and
braking.
#
Change gear in good time and use each
gear only up to Ô of its maximum
engine speed.
#
Switch o the vehicle in stationary traf-
fic, e.g. by using the ECO start/stop
function.
#
Drive in a fuel-ecient manner. Observe
the ECO display for an economical driv-
ing style.
EnEnvirvironmentonmental issues and ral issues and recommendationsecommendations
It is recommended that you re-use or recycle
materials instead of just disposing of them.
The relevant environmental guidelines and regula-
tions serve to protect the environment and must
be strictly observed.
Genuine MerGenuine Mercedes-Benz parcedes-Benz partsts
+
ENVIR
ENVIRONMENTONMENTAL NOAL NOTETE Environmental
damage due to not using recycled recon-
ditioned components
Mercedes‑Benz AG oers recycled recondi-
tioned components and parts with the same
quality as new parts. The same entitlement
from the Limited Warranty is valid as for new
parts.
#
Use recycled reconditioned components
and parts from Mercedes‑Benz AG.
2222
General notes
*
N
NOOTETE Impairment of the operating e-
ciency of the restraint systems from
installing accessory parts or from repairs
or welding
Airbags and Emergency Tensioning Devices,
as well as control units and sensors for the
restraint systems, may be installed in the fol-
lowing areas of your vehicle:
R
Doors
R
Door pillars
R
Door sills
R
Seats
R
Cockpit
R
Instrument cluster
R
Center console
R
Lateral roof frame
#
Do not install accessory parts such as
audio systems in these areas.
#
Do not carry out repairs or welding.
#
Have accessory parts retrotted at a
qualied specialist workshop.
You could jeopardize the operating safety of your
vehicle if you use parts, tires and wheels as well
as accessories relevant to safety which have not
been approved by Mercedes-Benz. Safety-relevant
systems, e.g. the brake system, may malfunction.
Only use genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and acces-
sory parts that have been specically approved
for your vehicle model.
Genuine Mercedes-Benz parts are subject to
strict quality inspections. Each part has been spe-
cially developed, manufactured or selected for
Mercedes-Benz vehicles and adapted to them.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 dierent genuine Mercedes-
Benz parts are available for Mercedes-Benz mod-
els.
All authorized Mercedes-Benz Centers maintain a
supply of genuine Mercedes-Benz parts for neces-
sary service and repair work. In addition, strategi-
cally located parts delivery centers provide for
quick and reliable parts service.
Always specify the vehicle identication number
(VIN) (/ page 329) when ordering genuine
Mercedes-Benz parts.
OperOperatator's Manualor's Manual
This Operator's Manual and the Digital Operator's
Manual in the vehicle describe the following mod-
els and the standard and special equipment for
your vehicle:
R
The models and the standard and special
equipment available at the time of this Opera-
tor's Manual going to press.
R
The models and the standard and special
equipment only available in certain countries.
R
The models and the standard and special
equipment, which will only be available at a
later date.
Note that your vehicle may not be equipped with
all features described. This is also the case for
systems relevant to safety. Therefore, the equip-
ment on your vehicle may dier from that in the
descriptions and illustrations.
General notes
23
23
The original purchase agreement for your vehicle
contains a list of the equipment in your vehicle at
the time of delivery.
Should you have any questions concerning equip-
ment and operation, please consult an authorized
Mercedes-Benz Center.
The Operator's Manual, Supplement, further sup-
plementary documents and Maintenance Booklet
are important documents and should be kept in
the vehicle.
MerMercedes me appcedes me app
NNoottes about tes about the on-demand fhe on-demand featureeature
You can also activate various functions (on-
demand feature) subsequently via Mercedes me
aer purchasing your vehicle.
Information is available at any authorized
Mercedes-Benz Center.
AActivctivating on-demand fating on-demand featureature using Mere using Mercedes mecedes me
RReqequiruirements:ements:
R
The vehicle has GPS reception.
R
The vehicle is linked to the Mercedes me user
account.
Or
Orderdering and activing and activating on-demand fating on-demand featureeature
#
Add the desired on-demand feature for the
vehicle to the shopping basket in the
Mercedes me Store.
#
Complete the order.
The on-demand feature is activated when
operating the vehicle.
Speeding up activ
Speeding up activationation
#
Switch the vehicle o and lock it.
#
Aer about 2 minutes, unlock the vehicle and
switch on the vehicle.
The on-demand feature has been activated.
For some features, a notication also appears
in the vehicle's multimedia system.
If the activation was not successful, repeat the
process.
SerService and vvice and vehicle operehicle operationation
VVehicle operehicle operation outside tation outside the UShe USA or CanadaA or Canada
When you are abroad with your vehicle, observe
the following points:
R
Service points or replacement parts may not
be available immediately.
R
Unleaded fuel may not be available for vehi-
cles with a catalytic converter. Leaded fuel
may cause damage to the catalytic converter.
R
The fuel may have an extremely low octane
number. Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models are available in
Europe through our European Delivery Program.
For more information, please consult an author-
ized Mercedes‑Benz service center, or write to
one of the following address:
In t
In the UShe USA:A:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes-Benz Drive
Sandy Springs, GA 30328
2424
General notes
In Canada:In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
MaintMaintenanceenance
Your customer advisor conrms the service in the
service report.
RRoadside Assistoadside Assistanceance
The Mercedes-Benz Roadside Assistance Program
oers technical help in the case of a breakdown.
Your calls to the toll-free Roadside Assistance
Hotline are answered by our agents 24 hours a
day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)
You can nd further information in the Mercedes-
Benz Roadside Assistance Program brochure
(USA) or the "Roadside Assistance" section in the
Service and Warranty booklet (Canada). You will
nd both in the vehicle document wallet.
ChangChange of addre of address or cess or changhange of oe of ownerwnershipship
In the event of a change of address, please send
us the "Notication of address change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) on the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus-
tomer Service (Canada) on 1-800-387-0100. We
can then reach you in a timely fashion, if neces-
sary.
If you sell your Mercedes, please leave all litera-
ture in the vehicle so that it is available to the next
owner. If you have purchased a used vehicle,
please send us the "Notice of Purchase of Used
Car" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus-
tomer Service (Canada) at 1-800-387-0100.
PPossible dangossible danger due ter due to substo substances hazarances hazardous todous to
healthhealth
In compliance with Proposition 65 ("Prop65"), the
following detachable label has been added to
each vehicle sold in California:
OperOperating safeating safetyty
&
W
WARNINGARNING Risk of accident due to mal-
functions or system failures
To avoid malfunctions or system failures:
#
Always have the prescribed service and
maintenance work as well any required
General notes
25
25
repairs carried out at a qualied special-
ist workshop.
&
W
WARNINGARNING Risk of accident or injury due
to incorrect modications on electronic
component parts
Modication of electronic components, their
soware or wiring could impair their function
and/or the function of other networked com-
ponent parts or safety-relevant systems.
This can endanger the operating safety of the
vehicle.
#
Never tamper with the wiring and elec-
tronic component parts or their so-
ware.
#
You should have all work on electrical
and electronic components carried out
at a qualied specialist workshop.
Observe the "On-board electronics" section in
"Technical data".
&
W
WARNINGARNING Risk of re due to ammable
materials on hot parts of the exhaust sys-
tem
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system.
#
When driving on unpaved roads or o-
road, regularly check the vehicle under-
side.
#
Remove trapped plants or other amma-
ble material, in particular.
#
If there is damage, consult a qualied
specialist workshop immediately.
*
N
NOOTETE Damage to the vehicle due to driv-
ing too fast and due to impacts to the
vehicle underbody or suspension compo-
nents
In the following situations, in particular, there
is a risk of damage to the vehicle:
R
The vehicle becomes grounded, e.g. on a
high curb or an unpaved road
R
The vehicle is driven too fast over an
obstacle, e.g. a curb, speed bump or pot-
hole
R
A heavy object strikes the underbody or
suspension components
In situations such as these, damage to the
body, underbody, suspension components,
wheels or tires may not be visible. Compo-
nents damaged in this way can unexpectedly
fail or, in the case of an accident, may no lon-
ger absorb the resulting force as intended.
If the underbody paneling is damaged, am-
mable materials such as leaves, grass or twigs
can collect between the underbody and the
2626
General notes
underbody paneling. These materials may
ignite if they come into contact with hot parts
of the exhaust system.
#
Have the vehicle checked and repaired
immediately at a qualied specialist
workshop.
or
#
If driving safety is impaired while con-
tinuing your journey, pull over and stop
the vehicle immediately, while paying
attention to road and trac conditions,
and contact a qualied specialist work-
shop.
DeclarDeclaration of confation of conforormity fmity for wiror wireless veless vehicleehicle
comcomponentsponents
USA: "Radio based devices of this vehicle comply
with Part 15 of the FCC Rules. Operation is sub-
ject to the following two conditions: 1) These devi-
ces may not cause harmful interference, and 2)
These devices must accept any interference
received, including interference that may cause
undesired or modications not
expressly approved by the party responsible for
compliance could void the user’s authority to
operate the equipment."
Canada: "This vehicle contains licence-exempt
transmitter(s)/receiver(s) that comply with Inno-
vation, Science and Economic Development Can-
ada’s licence-exempt RSS(s). Operation is subject
to the following two conditions: (1) These devices
may not cause interference. (2) These devices
must accept any interference, including interfer-
ence that may cause undesired operation of the
devices." "Les émetteurs/récepteurs dans cette
véhicule sont conforme aux CNR d’Innovation,
Sciences et Développement économique Canada
applicables aux appareils radio exempts de
licence. L’exploitation est autorisée aux deux con-
ditions suivantes : 1) Ces appareils ne doivent pas
produire de brouillage; 2) Ces appareils doivent
accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en com-
promettre le fonctionnement."
DiagnosDiagnostics connectiontics connection
The diagnostics connection is a technical inter-
face in the vehicle. It is used, for example, in the
context of repair and maintenance work or for
reading out vehicle data in a specialist workshop.
Diagnostic devices should therefore only be con-
nected in a qualied specialist workshop.
&
W
WARNINGARNING Risk of accident due to con-
necting devices to the diagnostics con-
nection
If you connect devices to the diagnostics con-
nection of the vehicle, the function of vehicle
systems and operating safety may be
impaired.
#
For safety reasons, we recommend that
you only use and connect products
approved by your authorized Mercedes-
Benz Center.
General notes
27
27
&
W
WARNINGARNING Risk of accident due to objects
in the driver's footwell
Objects in the driver's footwell may impede
pedal travel or block a depressed pedal.
This jeopardizes the operating and road safety
of the vehicle.
#
Stow all objects in the vehicle securely
so that they cannot get into the driver's
footwell.
#
Always install the oor mats securely
and as prescribed in order to ensure that
there is always sucient room for the
pedals.
#
Do not use loose oor mats and do not
place oor mats on top of one another.
*
N
NOOTETE Battery discharging from using devi-
ces connected to the diagnostics connec-
tion
Using devices at the diagnostics connection
drains the battery.
#
Check the charge level of the battery.
#
If the charge level is low, charge the bat-
tery, e.g. by driving a considerable dis-
tance.
Please also note the information about the 12 V
battery and short-distance trips in the "Driving
and Parking" chapter (/ page 134).
Connecting and using another device with the
diagnostics connection can have the following
eects:
R
Malfunctions in the vehicle system
R
Permanent damage to vehicle components
Please refer to the warranty terms and conditions
for this matter.
Moreover, connecting equipment to the diagnos-
tics connection can lead to emissions monitoring
information being reset, for example. This may
lead to the vehicle failing to meet the require-
ments of the next emissions inspection during the
main inspection.
QualiedQualied specialisspecialist wt workorkshopshop
An authorized Mercedes-Benz Center is a quali-
ed specialist workshop. It has the necessary
special skills, tools and qualications to correctly
carry out the work required on your vehicle. This
particularly applies to safety-relevant works.
2828
General notes
For the following, always have your vehicle
checked at an authorized Mercedes-Benz Center:
R
Safety-relevant works
R
Service and maintenance work
R
Repair work
R
Modications as well as installations and con-
versions
R
Work on electronic components
Mercedes‑Benz recommends a Mercedes‑Benz
service center.
CorrCorrect use of tect use of the vhe vehicleehicle
If you remove any warning stickers, you or others
could fail to recognize certain dangers. Leave
warning stickers in position.
Observe the following information in particular
when driving your vehicle:
R
The safety notes in this Operator's Manual,
vehicle-specic supplements and further sup-
plementary documents
R
Technical data for the vehicle
R
Trac rules and regulations
R
Laws and safety standards pertaining to motor
vehicles
NNoottes fes for peror persons witsons with electrh electronic medical aidsonic medical aids
Mercedes-Benz AG cannot, despite carefully
developing vehicle systems, completely rule out
the interaction of vehicle systems with electronic
medical aids such as cardiac pacemakers.
In addition, there are components installed in the
vehicle that, regardless of the operating status of
the vehicle, can generate magnetic elds on a par
with permanent magnets. These elds can be
found, for example, in the area around the multi-
media and sound system or also in the area of the
seats, depending on the vehicle equipment.
For this reason, the following can occur in isolated
cases, depending on the aids used:
R
Medical aids malfunctioning
R
Adverse health eects
Observe the notes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncertainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AG recommends using only few electrical
vehicle systems and/or maintaining a distance
from the components.
Only have repairs and maintenance work in the
area of the following components carried out at a
qualied specialist workshop:
R
Vehicle components carrying live voltage
R
Transmission antenna
R
Multimedia system and sound system
If you have any queries or suggestions, consult a
qualied specialist workshop.
PrProblems witoblems with yh your vour vehicleehicle
If you should experience a problem with your vehi-
cle, particularly one that you believe may aect its
safe operation, we urge you to contact an author-
ized Mercedes-Benz Center immediately to have
the problem diagnosed and rectied. If the prob-
lem is not resolved to your satisfaction, please
discuss the problem again with an authorized
General notes
29
29
Mercedes-Benz Center or, if necessary, contact
us at one of the following addresses:
In t
In the UShe USA:A:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
RReporeporting safeting safety defty defectsects
USUSA only:A only:
The following text is published as required of man-
ufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the "National
Trac and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Trac Safety Administration (NHTSA) in
addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to the
www.safercar.gov/; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington, DC
20590,: USA.
You can also obtain other information about motor
vehicle safety from: .gov
Canada only:
Canada only:
The following text is published as required of man-
ufacturers under subsection 18.4 (4) of the Motor
Vehicle Safety Regulations.
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform Transport
Canada in addition to notifying Mercedes-Benz
Canada Inc.
If Transport Canada received similar complaints, it
may open an investigation, and if it nds that a
safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
Transport Canada cannot become involved in indi-
vidual problems between you, your dealer or
Mercedes-Benz Canada Inc.
To contact Transport Canada, you may call the
Defect Investigations and Recalls Division toll-free
in Canada at 1-800-333-0510 or 819-994-3328in
the Gatineau-Ottawa area or internationally; you
may also go to the following websites for more
information:
R
English:
R
French:
3030
General notes
LimitLimited Wed Warrarrantyanty
*
NO
NOTETE Damage to the vehicle arising from
violation of these operating instructions.
Damage to the vehicle can arise from violation
of these operating instructions.
This damage is not covered either by the
Mercedes-Benz implied warranty or by the
New‑ or Used-Vehicle Warranty.
#
Follow the instructions in these operat-
ing instructions on proper operation of
your vehicle as well as on possible vehi-
cle damage.
QR code fQR code for ror rescue cardescue card
QR codes are attached in the fuel ller ap and on
the opposite side on the B-pillar. In the event of
an accident, rescue services can use the QR code
to quickly nd the appropriate rescue card for
your vehicle. The current rescue card contains the
most important information about your vehicle in
a compact form, e.g. the routing of the electric
lines.
Further information can be obtained at
www.mer
DatData sta stororageage
DatData pra processing in tocessing in the vhe vehicleehicle
ElectrElectronic contronic control unitsol units
Electronic control units are installed in your vehi-
cle. Control units process data which, for exam-
ple, they receive from vehicle sensors, generate
themselves or exchange between themselves.
Some control units are required for the safe oper-
ation of your vehicle, some assist you when driv-
ing, such as driver assistance systems, while oth-
ers enable convenience or infotainment functions.
The following provides you with general informa-
tion regarding data processing in the vehicle.
Additional information regarding exactly which
data in your vehicle are collected, saved and
transmitted to third parties, and for what purpose,
can be found in the information directly related to
the functional characteristics in question in their
respective Operator's Manual. This information is
also available online and, depending on the vehi-
cle equipment, digitally.
P
Perersonal datasonal data
Every vehicle is identied by a unique vehicle
identication number. Depending on the country,
this vehicle identication number can be used by,
for example, governmental authorities to deter-
mine the identity of the owner. There are other
possibilities to use data collected from the vehicle
to identify the owner or driver, such as the license
plate number.
Therefore, data generated or processed by control
units may be attributable to a person or, under
certain conditions, become attributable to a per-
son. Depending on which vehicle data are availa-
ble, it may be possible to make inferences about,
for example, your driving behavior, your location,
your route or your use patterns.
Leg
Legal ral reqequiruirements rements regegararding tding the disclosurhe disclosure ofe of
datadata
If legally required to do so, manufacturers are, in
individual cases, legally obliged to provide govern-
mental entities, upon request and to the extent
required, data stored by the manufacturer. For
example, this may be the case during the investi-
gation of a criminal oense.
General notes
31
31
Governmental entities are themselves, in individ-
ual cases and within the applicable legal frame-
work, authorized to read out data from the vehi-
cle. In the case of an accident, information that
can help with an investigation can, therefore, be
taken from the airbag control unit, for example.
Oper
Operational datational data in ta in the vhe vehicleehicle
This is data regarding the operation of the vehicle,
which have been processed by control units.
This includes the following data, for example:
R
Vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revolutions or the fastened
seat belts display
R
Ambient conditions, such as temperature, rain
sensor or distance sensor
Generally, the use of these data is temporary;
they will not be stored beyond the period of oper-
ation and will only be processed within the vehicle
itself. Control units oen contain data memories
for vehicle keys, for example. Their use permits
the temporary or permanent documentation of
technical information about the vehicle's operat-
ing state, component loads, maintenance require-
ments and technical events or malfunctions.
Depending on the vehicle equipment, the follow-
ing data are stored:
R
Operating status of system components, such
as ll levels, tire pressure or battery status
R
Malfunctions or faults in important system
components, such as lights or brakes
R
System reactions in special driving situations,
such as airbag deployment or the intervention
of stability control systems
R
Information on events leading to vehicle dam-
age
In certain cases, it may be required to store data
that would have otherwise been used only tempo-
rarily. This may be the case if the vehicle has
detected a malfunction, for example.
If you use services, such as repair services and
maintenance work, stored operational data as
well as the vehicle identication number can be
read out and used. They can be read out by
service network employees, such as workshops
and manufacturers or third parties, such as break-
down services. The same is true in the case of
warranty claims and quality assurance measures.
In general, the readout is performed via the legally
prescribed port for the diagnostics connection in
the vehicle. The operational data that are read out
document technical states of the vehicle or of
individual components and assist in the diagnosis
of malfunctions, compliance with warranty obliga-
tions and quality improvement. To that end, these
data, in particular information about component
loads, technical events, malfunctions and other
faults may be transmitted along with the vehicle
identication number to the manufacturer. Fur-
thermore, the manufacturer is subject to product
liability. For this reason the manufacturer also
uses operational data from the vehicle, for exam-
ple, for recalls. These data can also be used to
examine the customer's warranty and guarantee
claims.
Fault memories in the vehicle can be reset by a
service outlet or at your request as part of repair
or maintenance work.
3232
General notes
ConvConvenience and infotenience and infotainment functionsainment functions
You can store convenience settings and individual
settings in the vehicle and change or reset them
at any time.
Depending on the vehicle equipment, this
includes the following settings, for example:
R
Seat and steering wheel positions
R
Suspension and climate control settings
R
Individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle infotainment functions
yourself.
Depending on the vehicle equipment, this
includes the following data, for example:
R
Multimedia data, such as music, lms or pho-
tos for playback in an integrated multimedia
system
R
Address book data for use in connection with
an integrated hands-free system or an integra-
ted navigation system
R
Entered navigation destinations
R
Data about the use of Internet services
These data for convenience and infotainment
functions may be saved locally in the vehicle or
they may be located on a device which you have
connected to the vehicle, such as a smartphone,
USB ash drive or MP3 player. If you have entered
these data yourself, you can delete them at any
time.
This data is transmitted from the vehicle to third
parties only at your request. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you have selected.
Smar
Smartphone inttphone integregration (e.g. Andration (e.g. Android Aoid Aututo oro or
Apple CarPlayApple CarPlay
®®
))
If your vehicle is accordingly equipped, you can
connect your smartphone or another mobile end
device to the vehicle. You can then control them
by means of the control elements integrated in
the vehicle. Images and audio from the smart-
phone can be output via the multimedia system.
Certain information is simultaneously transferred
to your smartphone. Depending on the type and
integration, this includes position data, day/night
mode and other general vehicle statuses. For
more information please consult the Operator's
Manual of the vehicle/infotainment system.
This integration allows the use of selected smart-
phone apps, such as navigation or music player
apps. There is no further interaction between the
smartphone and the vehicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is determined by the pro-
vider of the app being used. Which settings you
can make, if any, depends on the specic app and
the operating system of your smartphone.
Online serOnline servicesvices
WWirireless neeless netwtworork connectionk connection
If your vehicle has a wireless network connection,
it enables data to be exchanged between your
vehicle and additional systems. The wireless net-
work connection is made possible by the vehicle's
own transmitter and receiver or by a mobile end
device that you have brought into the vehicle, for
example, a smartphone. Online functions can be
used via the wireless network connection. This
includes online services and applications/apps
provided to you by the manufacturer or by other
providers.
General notes
33
33
ManufManufacturacturer's serer's servicesvices
Regarding the manufacturer's online services, the
individual functions are described by the manu-
facturer in a suitable place, for example, in the
Operator's Manual or on the manufacturer's web-
site, where the relevant data protection informa-
tion is also given. Personal data may be used for
the provision of online services. Data are
exchanged via a secure connection, such as the
manufacturer's designated IT systems. Any per-
sonal data which are collected, processed and
used, other than for the provision of services, is
done so exclusively on the basis of legal permis-
sion. This is the case, for example, for a legally
prescribed emergency call system, a contractual
agreement or when consent has been given.
You can have services and functions, some of
which are subject to a fee, activated or deactiva-
ted. This excludes legally prescribed functions and
services, such as an emergency call system.
Thir
Third pard party serty servicesvices
If you use online services from other providers
(third parties), these services are the responsibil-
ity of the provider in question and subject to that
provider's data protection conditions and terms of
use. As a general rule, the manufacturer has no
inuence on the content exchanged.
For this reason, when services are provided by
third parties, please ask the service provider in
question for information about the type, extent
and purpose of the collection and use of personal
data.
DatData prota protection rection rightsights
Depending on your country or the equipment and
range of functions of your vehicle as well as the
services you use and the services on oer, you
are entitled to dierent data protection rights.
Further information on data protection and your
data protection rights can either be found on the
manufacturer's website or you will receive this
information as part of the various services and
service oers. There you will also nd the contact
information for the manufacturer and its data pro-
tection ocers.
At a workshop, for example, with the support of a
specialist and possibly for a fee, you can have
data read out which is stored only locally in the
vehicle.
MBUX multimedia systMBUX multimedia system/Merem/Mercedes me connectcedes me connect
If the vehicle is equipped with the MBUX multime-
dia system or Mercedes me connect, additional
data about the vehicle's operation, the use of the
vehicle in certain situations, and the location of
the vehicle may be compiled by the MBUX multi-
media system or Mercedes me connect.
For additional information, please refer to the
"MBUX multimedia system" section and/or the
Mercedes me connect Terms and Conditions.
EvEvent datent data ra recorecordersders
USUSA onlyA only::
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions, such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's systems performed. The EDR
is designed to record data related to vehicle
dynamics and safety systems for a short period of
time, typically 30 seconds or less.
3434
General notes
The EDR in this vehicle is designed to record such
data as:
R
How various systems in your vehicle were
operating
R
Whether or not the driver and front passenger
seat belts were buckled/fastened
R
How far (if at all) the driver was depressing the
accelerator and/or brake pedal and
R
How fast the vehicle was traveling
This data can help provide a better understanding
of the circumstances in which accidents and inju-
ries occur. NOTE: EDR data is recorded by your
vehicle only if a non-trivial crash situation occurs;
no data is recorded by the EDR under normal driv-
ing conditions and no personal data (e.g. name,
gender, age and accident location) is recorded.
However, other parties, such as law enforcement,
could combine EDR data with the type of person-
ally identifying data routinely acquired during a
crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties that have the special equip-
ment, such as law enforcement, can read the
information by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, accident
claims and vehicle safety. Since the Crash Data
Retrieval (CDR) tool that is used to extract data
from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others with-
out the consent of the vehicle owner or, if the
vehicle is leased, without the consent of the les-
see. Exceptions to this representation include
responses to subpoenas by law enforcement; by
federal, state or local government; in connection
with or arising out of litigation involving MBUSA or
its subsidiaries and aliates; or, as required by
law.
Warning: The EDR is a component of the Restraint
System Module. Tampering with, altering, modify-
ing or removing the EDR component may result in
a malfunction of the Restraint System Module and
other systems.
State laws or regulations regarding EDRs that
conict with federal regulation are pre-empted.
This means that in the event of such conict, the
federal regulation governs. As of December 2016,
17 states have enacted laws relating to EDRs.
CopCopyryrightight
FFrree and open souree and open sourcece sowsowareare
Information on license for free and open-source
soware used in your vehicle can be found on the
data carrier in your vehicle document wallet and
with updates on the following website:
RRegistegisterered tred trademarksademarks
R
Bluetooth
®
is a registered trademark of Blue-
tooth SIG, Inc.
R
DTS™ is a registered trademark of DTS, Inc.
R
Dolby
®
and MLP™ are registered trademarks
of DOLBY Laboratories.
R
ESP
®
and PRE-SAFE
®
are registered trade-
marks of Daimler AG.
General notes
35
35
R
HomeLink
®
is a registered trademark of Gen-
tex Corporation.
R
iPod
®
and iTunes
®
are registered trademarks
of Apple Inc.
R
Burmester
®
is a registered trademark of
Burmester Audiosysteme GmbH.
R
Microso
®
and Windows Media
®
are regis-
tered trademarks of Microso Corporation.
R
SIRIUS
®
is a registered trademark of Sirius
XM Radio Inc.
R
HD Radio™ is a registered trademark of iBiq-
uity Digital Corporation.
R
Gracenote
®
is a registered trademark of
Gracenote, Inc.
R
ZAGAT Survey
®
and related brands are regis-
tered trademarks of Zagat Survey, LLC.
3636
General notes

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