2019-2024 Mercedes CLA 4 Door General notes -> Problems with your vehicle User Manual
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General notes -> Problems with your vehicle for Your Mercedes CLA 4 Door Second Generation (2019-2024)

For the following, always have your vehicle
checked at an authorized Mercedes-Benz Center:
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Safety-relevant works
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Service and maintenance work
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Repair work
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Modications as well as installations and con-
versions
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Work on electronic components
Mercedes‑Benz recommends a Mercedes‑Benz
service center.
CorrCorrect use of tect use of the vhe vehicleehicle
If you remove any warning stickers, you or others
could fail to recognize certain dangers. Leave
warning stickers in position.
Observe the following information in particular
when driving your vehicle:
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The safety notes in this Operator's Manual,
vehicle-specic supplements and further sup-
plementary documents
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Technical data for the vehicle
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Trac rules and regulations
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Laws and safety standards pertaining to motor
vehicles
NNoottes fes for peror persons witsons with electrh electronic medical aidsonic medical aids
Mercedes-Benz AG cannot, despite carefully
developing vehicle systems, completely rule out
the interaction of vehicle systems with electronic
medical aids such as cardiac pacemakers.
In addition, there are components installed in the
vehicle that, regardless of the operating status of
the vehicle, can generate magnetic elds on a par
with permanent magnets. These elds can be
found, for example, in the area around the multi-
media and sound system or also in the area of the
seats, depending on the vehicle equipment.
For this reason, the following can occur in isolated
cases, depending on the aids used:
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Medical aids malfunctioning
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Adverse health eects
Observe the notes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncertainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AG recommends using only few electrical
vehicle systems and/or maintaining a distance
from the components.
Only have repairs and maintenance work in the
area of the following components carried out at a
qualied specialist workshop:
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Vehicle components carrying live voltage
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Transmission antenna
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Multimedia system and sound system
If you have any queries or suggestions, consult a
qualied specialist workshop.
PrProblems witoblems with yh your vour vehicleehicle
If you should experience a problem with your vehi-
cle, particularly one that you believe may aect its
safe operation, we urge you to contact an author-
ized Mercedes-Benz Center immediately to have
the problem diagnosed and rectied. If the prob-
lem is not resolved to your satisfaction, please
discuss the problem again with an authorized
General notes
29
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Mercedes-Benz Center or, if necessary, contact
us at one of the following addresses:
In t
In the UShe USA:A:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
In Canada:
Mercedes-Benz Canada, Inc.
Customer Relations Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
RReporeporting safeting safety defty defectsects
USUSA only:A only:
The following text is published as required of man-
ufacturers under Title 49, Code of U.S. Federal
Regulations, Part 575 pursuant to the "National
Trac and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Trac Safety Administration (NHTSA) in
addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to the
www.safercar.gov/; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington, DC
20590,: USA.
You can also obtain other information about motor
vehicle safety from: .gov
Canada only:
Canada only:
The following text is published as required of man-
ufacturers under subsection 18.4 (4) of the Motor
Vehicle Safety Regulations.
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform Transport
Canada in addition to notifying Mercedes-Benz
Canada Inc.
If Transport Canada received similar complaints, it
may open an investigation, and if it nds that a
safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
Transport Canada cannot become involved in indi-
vidual problems between you, your dealer or
Mercedes-Benz Canada Inc.
To contact Transport Canada, you may call the
Defect Investigations and Recalls Division toll-free
in Canada at 1-800-333-0510 or 819-994-3328in
the Gatineau-Ottawa area or internationally; you
may also go to the following websites for more
information:
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English:
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French:
3030
General notes

Related Topics

General notes
Protection of the environment Genuine Mercedes-Benz parts Operator's Manual Mercedes me app Service and vehicle operation Operating safety Declaration of conformity for wireless vehicle components Diagnostics connection Qualified specialist workshop Correct use of the vehicle Notes for persons with electronic medical aids Reporting safety defects Limited Warranty QR code for rescue card Data storage Copyright

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