2019-2024 Mercedes CLA 4 Door General notes -> Operating safety User Manual
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General notes -> Operating safety for Your Mercedes CLA 4 Door Second Generation (2019-2024)

In Canada:In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
MaintMaintenanceenance
Your customer advisor conrms the service in the
service report.
RRoadside Assistoadside Assistanceance
The Mercedes-Benz Roadside Assistance Program
oers technical help in the case of a breakdown.
Your calls to the toll-free Roadside Assistance
Hotline are answered by our agents 24 hours a
day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)
You can nd further information in the Mercedes-
Benz Roadside Assistance Program brochure
(USA) or the "Roadside Assistance" section in the
Service and Warranty booklet (Canada). You will
nd both in the vehicle document wallet.
ChangChange of addre of address or cess or changhange of oe of ownerwnershipship
In the event of a change of address, please send
us the "Notication of address change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) on the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus-
tomer Service (Canada) on 1-800-387-0100. We
can then reach you in a timely fashion, if neces-
sary.
If you sell your Mercedes, please leave all litera-
ture in the vehicle so that it is available to the next
owner. If you have purchased a used vehicle,
please send us the "Notice of Purchase of Used
Car" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus-
tomer Service (Canada) at 1-800-387-0100.
PPossible dangossible danger due ter due to substo substances hazarances hazardous todous to
healthhealth
In compliance with Proposition 65 ("Prop65"), the
following detachable label has been added to
each vehicle sold in California:
OperOperating safeating safetyty
&
W
WARNINGARNING Risk of accident due to mal-
functions or system failures
To avoid malfunctions or system failures:
#
Always have the prescribed service and
maintenance work as well any required
General notes
25
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repairs carried out at a qualied special-
ist workshop.
&
W
WARNINGARNING Risk of accident or injury due
to incorrect modications on electronic
component parts
Modication of electronic components, their
soware or wiring could impair their function
and/or the function of other networked com-
ponent parts or safety-relevant systems.
This can endanger the operating safety of the
vehicle.
#
Never tamper with the wiring and elec-
tronic component parts or their so-
ware.
#
You should have all work on electrical
and electronic components carried out
at a qualied specialist workshop.
Observe the "On-board electronics" section in
"Technical data".
&
W
WARNINGARNING Risk of re due to ammable
materials on hot parts of the exhaust sys-
tem
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system.
#
When driving on unpaved roads or o-
road, regularly check the vehicle under-
side.
#
Remove trapped plants or other amma-
ble material, in particular.
#
If there is damage, consult a qualied
specialist workshop immediately.
*
N
NOOTETE Damage to the vehicle due to driv-
ing too fast and due to impacts to the
vehicle underbody or suspension compo-
nents
In the following situations, in particular, there
is a risk of damage to the vehicle:
R
The vehicle becomes grounded, e.g. on a
high curb or an unpaved road
R
The vehicle is driven too fast over an
obstacle, e.g. a curb, speed bump or pot-
hole
R
A heavy object strikes the underbody or
suspension components
In situations such as these, damage to the
body, underbody, suspension components,
wheels or tires may not be visible. Compo-
nents damaged in this way can unexpectedly
fail or, in the case of an accident, may no lon-
ger absorb the resulting force as intended.
If the underbody paneling is damaged, am-
mable materials such as leaves, grass or twigs
can collect between the underbody and the
2626
General notes
underbody paneling. These materials may
ignite if they come into contact with hot parts
of the exhaust system.
#
Have the vehicle checked and repaired
immediately at a qualied specialist
workshop.
or
#
If driving safety is impaired while con-
tinuing your journey, pull over and stop
the vehicle immediately, while paying
attention to road and trac conditions,
and contact a qualied specialist work-
shop.
DeclarDeclaration of confation of conforormity fmity for wiror wireless veless vehicleehicle
comcomponentsponents
USA: "Radio based devices of this vehicle comply
with Part 15 of the FCC Rules. Operation is sub-
ject to the following two conditions: 1) These devi-
ces may not cause harmful interference, and 2)
These devices must accept any interference
received, including interference that may cause
undesired or modications not
expressly approved by the party responsible for
compliance could void the user’s authority to
operate the equipment."
Canada: "This vehicle contains licence-exempt
transmitter(s)/receiver(s) that comply with Inno-
vation, Science and Economic Development Can-
ada’s licence-exempt RSS(s). Operation is subject
to the following two conditions: (1) These devices
may not cause interference. (2) These devices
must accept any interference, including interfer-
ence that may cause undesired operation of the
devices." "Les émetteurs/récepteurs dans cette
véhicule sont conforme aux CNR d’Innovation,
Sciences et Développement économique Canada
applicables aux appareils radio exempts de
licence. L’exploitation est autorisée aux deux con-
ditions suivantes : 1) Ces appareils ne doivent pas
produire de brouillage; 2) Ces appareils doivent
accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en com-
promettre le fonctionnement."
DiagnosDiagnostics connectiontics connection
The diagnostics connection is a technical inter-
face in the vehicle. It is used, for example, in the
context of repair and maintenance work or for
reading out vehicle data in a specialist workshop.
Diagnostic devices should therefore only be con-
nected in a qualied specialist workshop.
&
W
WARNINGARNING Risk of accident due to con-
necting devices to the diagnostics con-
nection
If you connect devices to the diagnostics con-
nection of the vehicle, the function of vehicle
systems and operating safety may be
impaired.
#
For safety reasons, we recommend that
you only use and connect products
approved by your authorized Mercedes-
Benz Center.
General notes
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