Get General notes -> Data storage Guide for Mercedes CLA 4 Door Second Generation (2019-2024)

LimitLimited Wed Warrarrantyanty

NOTETE Damage to the vehicle arising from

violation of these operating instructions.

Damage to the vehicle can arise from violation

of these operating instructions.

This damage is not covered either by the

Mercedes-Benz implied warranty or by the

New‑ or Used-Vehicle Warranty.

Follow the instructions in these operat-

ing instructions on proper operation of

your vehicle as well as on possible vehi-

cle damage.

QR code fQR code for ror rescue cardescue card

QR codes are attached in the fuel ller ap and on

the opposite side on the B-pillar. In the event of

an accident, rescue services can use the QR code

to quickly nd the appropriate rescue card for

your vehicle. The current rescue card contains the

most important information about your vehicle in

a compact form, e.g. the routing of the electric

lines.

Further information can be obtained at

www.

DatData sta stororageage

DatData pra processing in tocessing in the vhe vehicleehicle

ElectrElectronic contronic control unitsol units

Electronic control units are installed in your vehi-

cle. Control units process data which, for exam-

ple, they receive from vehicle sensors, generate

themselves or exchange between themselves.

Some control units are required for the safe oper-

ation of your vehicle, some assist you when driv-

ing, such as driver assistance systems, while oth-

ers enable convenience or infotainment functions.

The following provides you with general informa-

tion regarding data processing in the vehicle.

Additional information regarding exactly which

data in your vehicle are collected, saved and

transmitted to third parties, and for what purpose,

can be found in the information directly related to

the functional characteristics in question in their

respective Operator's Manual. This information is

also available online and, depending on the vehi-

cle equipment, digitally.

Perersonal datasonal data

Every vehicle is identied by a unique vehicle

identication number. Depending on the country,

this vehicle identication number can be used by,

for example, governmental authorities to deter-

mine the identity of the owner. There are other

possibilities to use data collected from the vehicle

to identify the owner or driver, such as the license

plate number.

Therefore, data generated or processed by control

units may be attributable to a person or, under

certain conditions, become attributable to a per-

son. Depending on which vehicle data are availa-

ble, it may be possible to make inferences about,

for example, your driving behavior, your location,

your route or your use patterns.

Leg

Legal ral reqequiruirements rements regegararding tding the disclosurhe disclosure ofe of

datadata

If legally required to do so, manufacturers are, in

individual cases, legally obliged to provide govern-

mental entities, upon request and to the extent

required, data stored by the manufacturer. For

example, this may be the case during the investi-

gation of a criminal oense.

General notes

Governmental entities are themselves, in individ-

ual cases and within the applicable legal frame-

work, authorized to read out data from the vehi-

cle. In the case of an accident, information that

can help with an investigation can, therefore, be

taken from the airbag control unit, for example.

Oper

Operational datational data in ta in the vhe vehicleehicle

This is data regarding the operation of the vehicle,

which have been processed by control units.

This includes the following data, for example:

Vehicle status information such as the speed,

longitudinal acceleration, lateral acceleration,

number of wheel revolutions or the fastened

seat belts display

Ambient conditions, such as temperature, rain

sensor or distance sensor

Generally, the use of these data is temporary;

they will not be stored beyond the period of oper-

ation and will only be processed within the vehicle

itself. Control units oen contain data memories

for vehicle keys, for example. Their use permits

the temporary or permanent documentation of

technical information about the vehicle's operat-

ing state, component loads, maintenance require-

ments and technical events or malfunctions.

Depending on the vehicle equipment, the follow-

ing data are stored:

Operating status of system components, such

as ll levels, tire pressure or battery status

Malfunctions or faults in important system

components, such as lights or brakes

System reactions in special driving situations,

such as airbag deployment or the intervention

of stability control systems

Information on events leading to vehicle dam-

age

In certain cases, it may be required to store data

that would have otherwise been used only tempo-

rarily. This may be the case if the vehicle has

detected a malfunction, for example.

If you use services, such as repair services and

maintenance work, stored operational data as

well as the vehicle identication number can be

read out and used. They can be read out by

service network employees, such as workshops

and manufacturers or third parties, such as break-

down services. The same is true in the case of

warranty claims and quality assurance measures.

In general, the readout is performed via the legally

prescribed port for the diagnostics connection in

the vehicle. The operational data that are read out

document technical states of the vehicle or of

individual components and assist in the diagnosis

of malfunctions, compliance with warranty obliga-

tions and quality improvement. To that end, these

data, in particular information about component

loads, technical events, malfunctions and other

faults may be transmitted along with the vehicle

identication number to the manufacturer. Fur-

thermore, the manufacturer is subject to product

liability. For this reason the manufacturer also

uses operational data from the vehicle, for exam-

ple, for recalls. These data can also be used to

examine the customer's warranty and guarantee

claims.

Fault memories in the vehicle can be reset by a

service outlet or at your request as part of repair

or maintenance work.

3232

General notes

ConvConvenience and infotenience and infotainment functionsainment functions

You can store convenience settings and individual

settings in the vehicle and change or reset them

at any time.

Depending on the vehicle equipment, this

includes the following settings, for example:

Seat and steering wheel positions

Suspension and climate control settings

Individual settings, such as interior lighting

Depending on the selected equipment, you can

import data into vehicle infotainment functions

yourself.

Depending on the vehicle equipment, this

includes the following data, for example:

Multimedia data, such as music, lms or pho-

tos for playback in an integrated multimedia

system

Address book data for use in connection with

an integrated hands-free system or an integra-

ted navigation system

Entered navigation destinations

Data about the use of Internet services

These data for convenience and infotainment

functions may be saved locally in the vehicle or

they may be located on a device which you have

connected to the vehicle, such as a smartphone,

USB ash drive or MP3 player. If you have entered

these data yourself, you can delete them at any

time.

This data is transmitted from the vehicle to third

parties only at your request. This applies, in par-

ticular, when you use online services in accord-

ance with the settings that you have selected.

Smar

Smartphone inttphone integregration (e.g. Andration (e.g. Android Aoid Aututo oro or

Apple CarPlayApple CarPlay

®®

))

If your vehicle is accordingly equipped, you can

connect your smartphone or another mobile end

device to the vehicle. You can then control them

by means of the control elements integrated in

the vehicle. Images and audio from the smart-

phone can be output via the multimedia system.

Certain information is simultaneously transferred

to your smartphone. Depending on the type and

integration, this includes position data, day/night

mode and other general vehicle statuses. For

more information please consult the Operator's

Manual of the vehicle/infotainment system.

This integration allows the use of selected smart-

phone apps, such as navigation or music player

apps. There is no further interaction between the

smartphone and the vehicle; in particular, vehicle

data is not directly accessible. The type of addi-

tional data processing is determined by the pro-

vider of the app being used. Which settings you

can make, if any, depends on the specic app and

the operating system of your smartphone.

Online serOnline servicesvices

WWirireless neeless netwtworork connectionk connection

If your vehicle has a wireless network connection,

it enables data to be exchanged between your

vehicle and additional systems. The wireless net-

work connection is made possible by the vehicle's

own transmitter and receiver or by a mobile end

device that you have brought into the vehicle, for

example, a smartphone. Online functions can be

used via the wireless network connection. This

includes online services and applications/apps

provided to you by the manufacturer or by other

providers.

General notes

ManufManufacturacturer's serer's servicesvices

Regarding the manufacturer's online services, the

individual functions are described by the manu-

facturer in a suitable place, for example, in the

Operator's Manual or on the manufacturer's web-

site, where the relevant data protection informa-

tion is also given. Personal data may be used for

the provision of online services. Data are

exchanged via a secure connection, such as the

manufacturer's designated IT systems. Any per-

sonal data which are collected, processed and

used, other than for the provision of services, is

done so exclusively on the basis of legal permis-

sion. This is the case, for example, for a legally

prescribed emergency call system, a contractual

agreement or when consent has been given.

You can have services and functions, some of

which are subject to a fee, activated or deactiva-

ted. This excludes legally prescribed functions and

services, such as an emergency call system.

Thir

Third pard party serty servicesvices

If you use online services from other providers

(third parties), these services are the responsibil-

ity of the provider in question and subject to that

provider's data protection conditions and terms of

use. As a general rule, the manufacturer has no

inuence on the content exchanged.

For this reason, when services are provided by

third parties, please ask the service provider in

question for information about the type, extent

and purpose of the collection and use of personal

data.

DatData prota protection rection rightsights

Depending on your country or the equipment and

range of functions of your vehicle as well as the

services you use and the services on oer, you

are entitled to dierent data protection rights.

Further information on data protection and your

data protection rights can either be found on the

manufacturer's website or you will receive this

information as part of the various services and

service oers. There you will also nd the contact

information for the manufacturer and its data pro-

tection ocers.

At a workshop, for example, with the support of a

specialist and possibly for a fee, you can have

data read out which is stored only locally in the

vehicle.

MBUX multimedia systMBUX multimedia system/Merem/Mercedes me connectcedes me connect

If the vehicle is equipped with the MBUX multime-

dia system or Mercedes me connect, additional

data about the vehicle's operation, the use of the

vehicle in certain situations, and the location of

the vehicle may be compiled by the MBUX multi-

media system or Mercedes me connect.

For additional information, please refer to the

"MBUX multimedia system" section and/or the

Mercedes me connect Terms and Conditions.

EvEvent datent data ra recorecordersders

USUSA onlyA only::

This vehicle is equipped with an event data

recorder (EDR). The main purpose of an EDR is to

record, in certain crash or near crash-like situa-

tions, such as an airbag deployment or hitting a

road obstacle, data that will assist in understand-

ing how a vehicle's systems performed. The EDR

is designed to record data related to vehicle

dynamics and safety systems for a short period of

time, typically 30 seconds or less.

3434

General notes

The EDR in this vehicle is designed to record such

data as:

How various systems in your vehicle were

operating

Whether or not the driver and front passenger

seat belts were buckled/fastened

How far (if at all) the driver was depressing the

accelerator and/or brake pedal and

How fast the vehicle was traveling

This data can help provide a better understanding

of the circumstances in which accidents and inju-

ries occur. NOTE: EDR data is recorded by your

vehicle only if a non-trivial crash situation occurs;

no data is recorded by the EDR under normal driv-

ing conditions and no personal data (e.g. name,

gender, age and accident location) is recorded.

However, other parties, such as law enforcement,

could combine EDR data with the type of person-

ally identifying data routinely acquired during a

crash investigation.

To read data recorded by an EDR, special equip-

ment is required, and access to the vehicle or the

EDR is needed. In addition to the vehicle manu-

facturer, other parties that have the special equip-

ment, such as law enforcement, can read the

information by accessing the vehicle or the EDR.

EDR data may be used in civil and criminal mat-

ters as a tool in accident reconstruction, accident

claims and vehicle safety. Since the Crash Data

Retrieval (CDR) tool that is used to extract data

from the EDR is commercially available,

Mercedes-Benz USA, LLC ("MBUSA") expressly

disclaims any and all liability arising from the

extraction of this information by unauthorized

Mercedes-Benz personnel.

MBUSA will not share EDR data with others with-

out the consent of the vehicle owner or, if the

vehicle is leased, without the consent of the les-

see. Exceptions to this representation include

responses to subpoenas by law enforcement; by

federal, state or local government; in connection

with or arising out of litigation involving MBUSA or

its subsidiaries and aliates; or, as required by

law.

Warning: The EDR is a component of the Restraint

System Module. Tampering with, altering, modify-

ing or removing the EDR component may result in

a malfunction of the Restraint System Module and

other systems.

State laws or regulations regarding EDRs that

conict with federal regulation are pre-empted.

This means that in the event of such conict, the

federal regulation governs. As of December 2016,

17 states have enacted laws relating to EDRs.

CopCopyryrightight

FFrree and open souree and open sourcece sowsowareare

Information on license for free and open-source

soware used in your vehicle can be found on the

data carrier in your vehicle document wallet and

with updates on the following website:

RRegistegisterered tred trademarksademarks

Bluetooth

is a registered trademark of Blue-

tooth SIG, Inc.

DTS™ is a registered trademark of DTS, Inc.

Dolby

and MLP™ are registered trademarks

of DOLBY Laboratories.

ESP

and PRE-SAFE

are registered trade-

marks of Daimler AG.

General notes

General notes -> Data storage for Your Mercedes CLA 4 Door Second Generation (2019-2024)

Related Topics

Popular Owner Manuals

Latest Owner Manuals