2019-2024 Mercedes CLA 4 Door General notes -> Service and vehicle operation User Manual
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General notes -> Service and vehicle operation for Your Mercedes CLA 4 Door Second Generation (2019-2024)

The original purchase agreement for your vehicle
contains a list of the equipment in your vehicle at
the time of delivery.
Should you have any questions concerning equip-
ment and operation, please consult an authorized
Mercedes-Benz Center.
The Operator's Manual, Supplement, further sup-
plementary documents and Maintenance Booklet
are important documents and should be kept in
the vehicle.
MerMercedes me appcedes me app
NNoottes about tes about the on-demand fhe on-demand featureeature
You can also activate various functions (on-
demand feature) subsequently via Mercedes me
aer purchasing your vehicle.
Information is available at any authorized
Mercedes-Benz Center.
AActivctivating on-demand fating on-demand featureature using Mere using Mercedes mecedes me
RReqequiruirements:ements:
R
The vehicle has GPS reception.
R
The vehicle is linked to the Mercedes me user
account.
Or
Orderdering and activing and activating on-demand fating on-demand featureeature
#
Add the desired on-demand feature for the
vehicle to the shopping basket in the
Mercedes me Store.
#
Complete the order.
The on-demand feature is activated when
operating the vehicle.
Speeding up activ
Speeding up activationation
#
Switch the vehicle o and lock it.
#
Aer about 2 minutes, unlock the vehicle and
switch on the vehicle.
The on-demand feature has been activated.
For some features, a notication also appears
in the vehicle's multimedia system.
If the activation was not successful, repeat the
process.
SerService and vvice and vehicle operehicle operationation
VVehicle operehicle operation outside tation outside the UShe USA or CanadaA or Canada
When you are abroad with your vehicle, observe
the following points:
R
Service points or replacement parts may not
be available immediately.
R
Unleaded fuel may not be available for vehi-
cles with a catalytic converter. Leaded fuel
may cause damage to the catalytic converter.
R
The fuel may have an extremely low octane
number. Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models are available in
Europe through our European Delivery Program.
For more information, please consult an author-
ized Mercedes‑Benz service center, or write to
one of the following address:
In t
In the UShe USA:A:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes-Benz Drive
Sandy Springs, GA 30328
2424
General notes
In Canada:In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
MaintMaintenanceenance
Your customer advisor conrms the service in the
service report.
RRoadside Assistoadside Assistanceance
The Mercedes-Benz Roadside Assistance Program
oers technical help in the case of a breakdown.
Your calls to the toll-free Roadside Assistance
Hotline are answered by our agents 24 hours a
day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)
You can nd further information in the Mercedes-
Benz Roadside Assistance Program brochure
(USA) or the "Roadside Assistance" section in the
Service and Warranty booklet (Canada). You will
nd both in the vehicle document wallet.
ChangChange of addre of address or cess or changhange of oe of ownerwnershipship
In the event of a change of address, please send
us the "Notication of address change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) on the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus-
tomer Service (Canada) on 1-800-387-0100. We
can then reach you in a timely fashion, if neces-
sary.
If you sell your Mercedes, please leave all litera-
ture in the vehicle so that it is available to the next
owner. If you have purchased a used vehicle,
please send us the "Notice of Purchase of Used
Car" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus-
tomer Service (Canada) at 1-800-387-0100.
PPossible dangossible danger due ter due to substo substances hazarances hazardous todous to
healthhealth
In compliance with Proposition 65 ("Prop65"), the
following detachable label has been added to
each vehicle sold in California:
OperOperating safeating safetyty
&
W
WARNINGARNING Risk of accident due to mal-
functions or system failures
To avoid malfunctions or system failures:
#
Always have the prescribed service and
maintenance work as well any required
General notes
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