2025-2026 Mercedes CLA 4 Door MBUX multimedia system -> Navigation and traffic User Manual
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MBUX multimedia system -> Navigation and traffic for Your Mercedes CLA 4 Door Third Generation (2025-2026)

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Due to data protection, as well as the function
of individual driving systems and driving safety
systems, it is a requirement to carry out a
complete system reset before selling the vehi-
cle or transferring it to a third party, or aer
use as a hire car.
Navigation and trac
Notes on navigation
Route guidance with augmented reality
&
WARNING Risk of accident and injury as a
result of distraction, incorrect depiction or
wrong interpretation of the display
The camera image of the augmented reality
display is not suitable as a guide for driving.
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Always keep an eye on the actual trac
situation.
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Avoid extended observation of the cam-
era image.
&
WARNING Risk of accident and injury due
to imprecise positioning of additional
information
The additional information from the augmen-
ted reality display may be inaccurate and is
not a substitute for observing and assessing
the actual driving situation.
#
Always keep an eye on the actual trac
situation when carrying out all driving
maneuvers.
Switching navigation on
Multimedia system:
4
©
#
Alternatively, press the © button on the
steering wheel on the right (/ page 228).
The zero layer with the digital map is dis-
played.
Navigation overview
Digital map
1
Navigation module (reduced view)
Route guidance active:
The navigation module shows the information
relevant to the route in the zoomed-out view,
e.g. the destination or a trac delay
MBUX multimedia system
241
£ Ends the current route guidance
Tapping opens the navigation module and dis-
plays the route overview
2
Map orientation Ä and set map type
3
Calls up the telephone menu
4
Current vehicle position (vehicle symbol or
arrow)
5
Calls up entertainment applications
6
Elevation and map scale
7
Navigation window shows the next driving
maneuver (zoomed out view) or the route
monitor (zoomed in view)
Route guidance active: route monitor shows,
e.g. route sections, upcoming driving maneu-
vers with lane recommendations, destination,
trac delays, 3D images at freeway exits,
online content
Pressing
2 several times changes the map orien-
tation in this order:
R
2D and to the north
R
2D and direction of travel
R
3D and direction of travel
R
Map with complete route
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If the map is moved, the map switches
between 3D direction of travel and 2D north
orientation.
The following map types
2 are available:
R
Daytime display
R
Night-time display
R
Satellite map
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If you notice a problem with the digital map
you can report this under
Navigation module (expanded view)
Example: route guidance is active
1
Enters an address or POI
2
Destination and time of arrival
Below this: current distance to the destination
and the checkered ag
3
Alternative routes
4
Searches for parking
5
Switches trac information display on or o
6
Makes settings for View, Messages & Acous-
tic Signals
and Route
242
MBUX multimedia system
Overview of the toll system
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The toll system is optional equipment and is
not available in all vehicles.
Debiting of toll charges at freeway toll gates is
facilitated with an electronic payment system.
The toll system uses RFID (Radio Frequency Iden-
tication) for data transfer between the control
unit and the toll station.
The toll system is initially switched o at the fac-
tory.
The control unit is in the vehicle glove box.
In order to be able to use the toll system, it must
have been registered by the customer and activa-
ted by the service provider:
R
Activate the toll system in the settings of the
MBUX multimedia system or on the control
unit.
R
There are two ways to register and activate:
-
In the Mercedes me App, register the unit
identication number of the control unit
and activate the toll system.
-
Alternatively, you can register and activate
via the
Toll Service app.
Activation of the toll system can take up to
48 hours aer registration.
When the toll system is activated, the automatic
detection of the number of vehicle occupants is
initially switched o at the factory. The number of
vehicle occupants is preset with one person.
The following applies for roads on which toll
charges are dependent on the number of vehicle
occupants:
R
If the automatic detection of the number of
vehicle occupants is switched o, the number
of vehicle occupants must be selected man-
ually. This ensures correct toll accounting.
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The number of vehicle occupants can be
transmitted automatically. In the process, the
number of seat belts worn is determined.
If the number of detected persons does not
correspond with the number of persons
actually in the vehicle, the number of persons
must be manually selected.
The standard setting of one person does not need
to be changed for roads which require toll pay-
ment regardless of the number of vehicle occu-
pants.
The toll system enables the payment of toll
charges in many states of the USA.
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In Mexico, for example, the toll system can be
registered and activated for journeys to the
USA.
Notes on use
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You can only use the toll system once registra-
tion and activation are complete.
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Drive at the prescribed vehicle speed in the
toll lane.
R
Mercedes-Benz recommends operation using
the MBUX multimedia system. Alternatively,
this can also be done on the control unit in
the glove box.
R
For safety reasons, entries should be made
while the vehicle is stationary.
R
For further information, please consult the
Mercedes me App or an authorized Mercedes-
Benz Center.
MBUX multimedia system
243
Or call 1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
For information on how to register and activate
the toll system, see the Digital Operator's Manual.
Destination entry
Requirements
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For the online search:
-
There is an Internet connection.
-
Mercedes me connect is available.
-
You have set up a user account in the
Mercedes me Portal.
-
The vehicle is connected with the user
account and you have accepted the terms
of use.
-
Further information can be found at:
.
-
The service is available.
-
The service has been activated at an
authorized Mercedes-Benz Center.
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If Online Search is not available, the search is
performed using the data of the digital map.
Multimedia system:
4
©
5
Navigation
5
ª
Example: entering a POI or address
1
Input line with current entry
2
Deletes an entry
3
Selecting previous destinations
4
Displays and selects additional destination
searches
5
Adopts the search result in the input line and
continues the search
6
Search result
7
Deletes the last character entered
8
Hides the keypad
9
Switches to handwriting recognition
A
Setting the written language
B
Switches to digits and special characters
C
Switches to upper-case or lower-case letters
If available, selecting the p symbol starts the
MBUX voice assistant.
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Enter the destination in 1. The entries can
be made in any order.
The search results are displayed in a list.
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Online search results for POIs may contain
additional information, for example opening
times and ratings. The information is provided
by an online map service.
This online function is not available in all
countries.
244
MBUX multimedia system
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You can enter a destination as a three-word
address from what3words.
This option is not available in all countries.
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Hide the keyboard with a.
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Select the destination in the list.
The following menu shows the selected desti-
nation with the address information and a cor-
responding map section.
The menu enables the route to be calculated.
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Observe the notes on the MBUX multimedia
system (/ page 226).
Calculating a route and using settings for route
guidance
Example: detailed display
1
Calls up alternative routes
2
Calculates the route and starts route guid-
ance
3
Selects a point of interest in the vicinity of the
destination
4
Destination address
Aer selection of a destination the route is be cal-
culated.
#
Select one of the options.
Calling up alternative routes
#
Select Routes.
#
Select an alternative route.
Starting route guidance
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Select ¥ Let's Go!.
Calling up the detailed display with destination
address
#
Pull the bar above 2 upwards.
Depending on the destination selection and
availability, online content, for example ratings
and weather information, is shown.
If the destination is in a dierent time zone, a
message is displayed.
#
To share a destination: select Ç Share.
This option allows you to scan the displayed
QR code.
#
To save a destination as a favorite: select
ß
Favorite and then an option.
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To call up an Internet address: if a web
address is available, select www.
MBUX multimedia system
245
#
To call the destination: if a telephone number
is available, select Call.
Searching for POIs in the vicinity of the destina-
tion shown
#
Select In The Vicinity.
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Search using categories, enter a search entry
or search for a personal POI.
Selecting a route type
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In the navigation module (expanded view),
select Z (/ page 241).
#
Select Route.
The route is calculated as a fast route with a
short journey time. Trailer mode is available if
a trailer has been coupled with the vehicle. If
available, you can select online routes. Trac
announcements for the route are taken into
account via
Reroute Based on Traffic r.
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Trailer mode and online routes are not availa-
ble in all countries and for all vehicles.
Calculating alternative routes
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In the navigation module (expanded view),
select Z.
#
Select View.
#
Activate Route Overview after Start.
Alternative routes are calculated for every
route.
Selecting alternative routes
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If Route Overview after Start has been
switched on and a route has been calculated,
the function is available.
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In the navigation module (expanded view),
select Alternative Routes.
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When the alternative routes have been calcu-
lated, display the route in the navigation win-
dow by swiping to the right or le.
#
Select Start.
Activating a commuter route
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A user prole has been created and Allow
Destination Suggestions has been activated
in the user options (/ page 234). Route guid-
ance is not active.
#
In the navigation module (expanded view),
select Z.
#
Select Route.
#
Activate Commuter Route.
The navigation system automatically detects
that the vehicle is on a commuter route.
For the daily commuter route, trac incidents
on the route are also reported when driving
without active route guidance.
#
To select or delete a commuter route:
selectStart or ¨.
Avoiding or using route sections, e.g. highways or
ferries
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In the navigation module (expanded view),
select Z.
#
Select Route.
#
Select Avoid Options.
#
Activate or deactivate the avoid option.
Activating route guidance with augmented reality
#
In the navigation module (expanded view),
select Z.
246
MBUX multimedia system
#
Select View.
#
Select Augmented Reality Video.
#
Switch Augmented Reality Video on or o.
The camera's video image is shown on the
central display before a turning maneuver. The
video image includes additional information.
Showing property information for route guidance
with augmented reality
Route guidance with augmented reality is activa-
ted.
#
In the navigation module (expanded view),
select Z.
#
Select View.
#
Select Augmented Reality Video.
#
Activate Street Names and House Numbers.
During route guidance, the activated options
are shown as additional information in the
camera image.
Using map functions
Multimedia system:
4
©
Increasing map scale
#
When the map is shown, tap twice quickly with
one nger on the media display.
or
#
Move two ngers apart on the media display.
Decreasing map scale
#
Tap with two ngers on the media display.
or
#
Move two ngers together on the media dis-
play.
Moving the map
#
When the map is displayed, swipe in any direc-
tion with one nger on the media display.
#
To reset the map to the current vehicle posi-
tion: select \ Center .
Selecting map orientation
#
Tap repeatedly on the Ä compass symbol
on the map.
The map orientations changes in this order:
R
The 2D map view is displayed so that north
is always at the top.
R
The 2D map view is aligned to the direc-
tion of travel.
R
The 3D map view is aligned to the direc-
tion of travel.
R
The map shows the complete route.
Using services
Requirements:
R
There is an Internet connection.
R
Mercedes me connect is available.
R
You have set up a user account in the
Mercedes me Portal.
R
The vehicle is connected to a user account
and you have accepted the conditions of use
for the service.
MBUX multimedia system
247
Further information can be found at:
www.
R
The service is available.
R
The service has been activated at an author-
ized Mercedes-Benz Center.
Multimedia system:
4
©
Showing trac information
#
In the navigation module (expanded view),
select Z (/ page 241).
#
Select View.
#
Activate Traffic.
#
Activate Traffic Incidents and Free Flowing
Traffic
.
Trac incidents, for example roadworks, local
area reports (e.g. fog) and warning messages,
are shown on the route.
The trac delay is displayed for the current
route. The smallest value for the display for
trac delays is a minute.
Displaying hazard warnings
If hazard warnings are available these can be
shown as symbols on the map. The display
depends on the settings for the Traffic Incidents
option.
#
In the navigation module (expanded view),
select Z (/ page 241).
#
Switch Traffic Incidents on or o.
If the option is activated, all of the symbols are
shown.
If the option is deactivated, the symbols are
only shown when there is a hazard warning.
The following hazards may be shown on the
map:
R
Accidents and breakdowns
R
Slippery roads, fog, crosswinds and heavy
rain
R
Hazards reported manually
R
Vehicle with active hazard warning light
R
Roadworks
R
Additional hazards (if available)
Displaying online map contents
#
In the navigation module (expanded view),
select Z.
#
Select View.
#
Switch on an online service, e.g. Weather.
Current weather information is displayed on
the navigation map, e.g. temperature or cloud
cover.
The service information is not shown in all
map scales, e.g. weather symbols.
Parking service
*
NOTE Damage to the vehicle due to not
observing the maximum permitted head-
room clearance
If the vehicle height is greater than the maxi-
mum permitted headroom clearance, the roof
and other parts of the vehicle may be dam-
aged.
#
Observe the signposted headroom clear-
ance.
248
MBUX multimedia system
#
If the vehicle height is greater than the
permitted headroom clearance, do not
enter.
#
Observe the changed vehicle height with
add-on roof equipment.
*
NOTE Vehicle damage due to failure to
observe local information and parking
conditions
The data is based on the information provided
by the respective service providers.
Mercedes-Benz does not guarantee the accu-
racy of the information provided in relation to
the car park or parking area.
#
Always observe the local information and
conditions.
%
This service is not available in all countries.
#
In the navigation module (expanded view),
select Z and switch on Parking.
#
Tap on j on the map.
or
#
In the route overview, select j Parking
Spaces
.
#
Select the search position and search lter,
e.g. Near Destination and Parking Garages.
The map shows car parks suited to the selec-
ted settings.
#
Select a parking option.
The map shows the parking options in the
vicinity.
The following information is shown (if availa-
ble):
R
Destination address, distance from current
vehicle position and arrival time
R
Information on the parking garage/car
park
For example, opening times, parking
charges, current occupancy, maximum
parking time,
maximum access height.
The maximum access height shown by the
parking service does not replace the need
for observation of the actual circumstan-
ces.
R
Available payment options (Mercedes pay,
coins, bank notes, cards)
R
Details on parking taris
R
Number of available parking spaces
R
Payment method (e.g. at parking meters)
R
Services/facilities at the parking option
R
Telephone number
#
Calculate the route (/ page 245).
Notes on the dashcam
*
NOTE Risk of legal consequences due to
violation of legal regulations and data pro-
tection provisions
You are legally responsible for operation and
use of the dashcam functions.
The legal requirements relating to operation
and use of the dashcam can vary depending
on the country in which the dashcam is oper-
ated.
This function is not permitted in all countries.
MBUX multimedia system
249
#
Before using the dashcam, read up on
the content of the legal regulations, in
particular the data protection require-
ments in the respective country of use.
#
Observe the legal regulations, in particu-
lar the data protection requirements.
%
Observe the following instructions for safe
operation:
R
Only use FAT32 or exFAT formatted USB
storage devices.
R
Use USB-IF certied USB storage devices.
USB-IF is a non-prot corporation and
stands for USB Implementers Forum.
Based on the USB specication, USB-IF
certies, for example, USB versions, cor-
responding cables and plugs as well as
energy supply processes via the USB
interface.
R
USB storage devices may be damaged if
oen or permanently overwritten at high
speed. Mercedes-Benz recommends a
high-quality external SSD drive.
The abbreviation SSD stands for Solid
State Drive.
%
The le size and therefore the duration of sin-
gle recording is limited by the limitations of
the USB ash drive format. So FAT32 format-
ted USB ash drives do not allow les larger
than 4 GB, for example.
When the le size is reached, the recording
stops and you receive a notication.
%
The following functions are available in the
Gallery app:
R
Switching write protection on or o
R
Deleting video les
Selecting a USB device for a video recording with
the dashcam
Requirements:
R
At least one USB device is connected with the
multimedia system .
Multimedia system:
4
©
5
Apps
5
Dashcam
#
Select the USB symbol.
#
Select the USB device.
%
When USB devices contain multiple partitions,
recorded video les are not always displayed
in the recording list.
Mercedes-Benz recommends that you use
USB devices with one partition.
Starting or stopping loop recording with the dash-
cam
Requirements:
R
For recording and saving a video le: a USB
device is connected with the multimedia sys-
tem.
R
The vehicle is switched on.
250
MBUX multimedia system
Multimedia system:
4
©
5
Apps
5
Dashcam
#
If several USB devices are connected with the
multimedia system, select a USB device
(/ page 250).
If no USB device is selected, a selection is
made automatically when recording starts.
#
To select the recording mode: select Loop
Recording
.
Loop Recording records several short video
les. When the memory is full, recording is
continued automatically. In doing so, other
les will be overwritten starting with the oldest
le.
#
To start: select Start Recording.
The length of the recording is shown. The
Do
not remove the storage medium during
recording. Before removing the storage
medium, eject it first.
message appears. The
video le is stored on the USB device.
#
To end: select End Recording.
%
In some countries, geo-coordinates (longitude
and latitude) are shown in the video image.
For technical reasons, the geo-coordinates
may show greater inaccuracies.
A report may appear in the following cases:
R
The camera is not functional, the
Camera
Unavailable
message appears.
Have the camera checked in an authorized
Mercedes-Benz Center.
R
If the country border indication has been
switched on.
R
If an outdoor recording is started with the
camera app during a dashcam recording, the
dashcam recording pauses and resumes auto-
matically aer the camera recording is n-
ished. A notication to this eect is displayed.
Starting or stopping an individual recording with
the dashcam
Requirements:
R
For recording and saving a video le: a USB
device is connected with the multimedia sys-
tem.
R
The vehicle is switched on.
Multimedia system:
4
©
5
Apps
5
Dashcam
#
If several USB devices are connected with the
multimedia system, select a USB device
(/ page 250).
If no USB device is selected, a selection is
made automatically when recording starts.
#
To select the recording mode: select Individ-
ual Recording
.
Individual Recording stops recording when
the memory limit is reached. An individual
recording is automatically protected against
being overwritten.
#
To start: select Start Recording.
The length of the recording is shown. The
Do
not remove the storage medium during
recording. Before removing the storage
medium, eject it first.
message appears. The
video le is stored on the USB device.
#
To end: select End Recording.
%
In some countries, geo-coordinates (longitude
and latitude) are shown in the video image.
For technical reasons, the geo-coordinates
may show greater inaccuracies.
MBUX multimedia system
251
A report may appear in the following cases:
R
Individual Recording: the memory is full or
there are only a few minutes recording time
available. The video recording stops or will be
stopped imminently.
Change the USB device or delete a video le.
R
The camera is not functional, the
Camera
Unavailable
message appears.
Have the camera checked in an authorized
Mercedes-Benz Center.
R
If the country border indication has been
switched on.
R
If an outdoor recording is started with the
camera app during a dashcam recording, the
dashcam recording pauses and resumes auto-
matically aer the camera recording is n-
ished. A notication to this eect is displayed.
Telephone
Telephony
▌Notes on telephony
&
WARNING Risk of distraction from operat-
ing integrated communication equipment
while the vehicle is in motion
If you operate communication equipment inte-
grated in the vehicle when driving, you could
be distracted from the trac situation. This
could also cause you to lose control of the
vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
&
WARNING Risk of accident from operating
mobile communication equipment while
the vehicle is in motion
Mobile communication devices distract the
driver from the trac situation. This can also
cause the driver to lose control of the vehicle.
#
As a driver, only operate mobile commu-
nication devices when the vehicle is sta-
tionary.
#
As a vehicle occupant, use mobile com-
munication devices only in the designa-
ted area, e.g. in the rear passenger com-
partment.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system and mobile com-
munication equipment in the vehicle.
&
WARNING Risk of injury due to objects
being stowed incorrectly
If objects in the vehicle interior are stowed
incorrectly, they can slide or be thrown around
252
MBUX multimedia system

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