2025-2026 Mercedes CLA 4 Door MBUX multimedia system -> Telephone User Manual
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MBUX multimedia system -> Telephone for Your Mercedes CLA 4 Door Third Generation (2025-2026)

A report may appear in the following cases:
R
Individual Recording: the memory is full or
there are only a few minutes recording time
available. The video recording stops or will be
stopped imminently.
Change the USB device or delete a video le.
R
The camera is not functional, the
Camera
Unavailable
message appears.
Have the camera checked in an authorized
Mercedes-Benz Center.
R
If the country border indication has been
switched on.
R
If an outdoor recording is started with the
camera app during a dashcam recording, the
dashcam recording pauses and resumes auto-
matically aer the camera recording is n-
ished. A notication to this eect is displayed.
Telephone
Telephony
▌Notes on telephony
&
WARNING Risk of distraction from operat-
ing integrated communication equipment
while the vehicle is in motion
If you operate communication equipment inte-
grated in the vehicle when driving, you could
be distracted from the trac situation. This
could also cause you to lose control of the
vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
&
WARNING Risk of accident from operating
mobile communication equipment while
the vehicle is in motion
Mobile communication devices distract the
driver from the trac situation. This can also
cause the driver to lose control of the vehicle.
#
As a driver, only operate mobile commu-
nication devices when the vehicle is sta-
tionary.
#
As a vehicle occupant, use mobile com-
munication devices only in the designa-
ted area, e.g. in the rear passenger com-
partment.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system and mobile com-
munication equipment in the vehicle.
&
WARNING Risk of injury due to objects
being stowed incorrectly
If objects in the vehicle interior are stowed
incorrectly, they can slide or be thrown around
252
MBUX multimedia system
and hit vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone receptacles cannot always retain all
objects within.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
#
Always stow objects so that they cannot
be thrown around in such situations.
#
Always make sure that objects do not
protrude from stowage spaces, parcel
nets or stowage nets.
#
Close the lockable stowage spaces
before starting a journey.
#
Always stow and secure heavy, hard,
pointed, sharp-edged, fragile or bulky
objects in the trunk/cargo compart-
ment.
Observe the additional information on stowing
mobile communications devices correctly:
R
Loading the vehicle (/ page 107)
Bluetooth
®
connection:
The menu view and the available functions in the
telephone menu are in part dependent on the
Bluetooth
®
prole of the connected mobile
phone. If the mobile phone supports all the fol-
lowing Bluetooth
®
proles, the full range of fea-
tures is available:
R
PBAP (Phone Book Access Prole)
-
The contacts on the mobile phone are
shown automatically on the multimedia
system.
R
MAP (Message Access Prole)
-
The mobile phone message functions can
be used on the multimedia system.
R
HFP (hands-free prole)
-
Wireless telephony is available on the mul-
timedia system.
R
SAP (SIM Access Prole)
-
The car telephone has access to the SIM
card data and dials into the mobile phone
network via the exterior antenna.
Irrespective of this, Bluetooth
®
audio functionality
can by used with any mobile radio unit.
For information on the range of functions of the
mobile radio unit to be connected, see the manu-
facturer's operating instructions.
Network connection:
The following cases can lead to the call being dis-
connected while the vehicle is in motion:
R
You switch into a transmission/reception sta-
tion, in which no communication channel is
free.
R
The SIM card used is not compatible with the
network available
R
A mobile phone with "Twincard" is logged into
the network with the second SIM card at the
same time
The multimedia system supports calls in HD
Voice
®
for improved speech quality. A require-
ment for this is that the mobile phone and the
mobile phone network provider of the person you
are calling support HD Voice
®
.
Depending on the quality of the connection, the
voice quality may uctuate.
MBUX multimedia system
253
Further information can be obtained from an
authorized Mercedes-Benz Center or at:
www.
▌Telephone menu overview
1
Bluetooth
®
device name of the currently con-
nected mobile phone/of the mobile phone
2
Bluetooth
®
device name of the currently con-
nected mobile phone/of the mobile phone
(two phone mode)
3
Signal strength of the mobile phone network
4
Battery status of the connected mobile phone
5
Options
6
Messages
7
Calls up devices
8
Numerical pad
9
Starts contact search
▌Telephony operating modes overview
Depending on your equipment, the following tel-
ephony operating modes are available:
R
A mobile phone is connected to the multime-
dia system via Bluetooth
®
.
R
Two mobile phones are connected with the
multimedia system via Bluetooth
®
(two phone
mode).
-
You can use all the functions of the multi-
media system with both mobile phones.
▌Connecting a mobile phone
Requirements
R
Bluetooth
®
is activated on the mobile phone
(see the manufacturer's Operator's Manual).
R
Bluetooth
®
is activated on the multimedia sys-
tem.
Multimedia system:
4
©
5
Phone
5
Z
5
Devices
5
Devices
Searching for a mobile phone
#
Select Connect New Device.
Connecting a mobile phone
#
Select a mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
#
If both codes match, conrm the code on the
mobile phone.
▌Functions in the telephony menu
In the telephony menu you have the following
functions, for example:
R
Making calls, e.g.:
-
R Accepting a call
-
k
End Call
-
Answering a call with a message
-
i
Conference
-
Accepting or rejecting a waiting call
254
MBUX multimedia system
R
Managing contacts, e.g.:
-
Downloading mobile phone contacts
-
Managing the format of a contact's name
-
Deleting favorites
R
Receiving and sending messages, e.g.:
-
Using the read-aloud function
-
Dictating a new message
Mercedes me Apps
Mercedes me calls
▌Making a call via the overhead control panel
1
me button for service or information calls
2
SOS button cover
3
SOS button (emergency call system)
Making a Mercedes me call
#
Press me button 1.
Making an emergency call
#
To open the cover of SOS button 2 , press it
briey.
#
Press and hold SOS button 3 for at least one
second.
If a Mercedes me call is active, an emergency call
can still be triggered. This has priority over all
other active calls.
▌Information about the Mercedes me call using
the me button
A call to the Mercedes-Benz Customer Center has
been initiated via the me button in the overhead
control panel or the multimedia system
(/ page 255).
Using the voice dialog system you access the
desired service:
R
Accident and Breakdown Management
R
Mercedes-Benz Customer Center for general
information about the vehicle
MBUX multimedia system
255

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