Get MBUX multimedia system -> Overview and operation Guide for Mercedes CLA 4 Door Third Generation (2025-2026)

Overview and operation

Notes on the MBUX multimedia system

WARNING Risk of distraction from infor-

mation systems and communications

equipment

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

trac situation. This could also cause you to

lose control of the vehicle.

Only operate this equipment when the

trac situation permits.

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and trac conditions and operate the

equipment with the vehicle stationary.

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

Depending on the equipment, the scope of func-

tion and product designation of your MBUX multi-

media system may dier from the description and

images in this Operator's Manual. For example,

route guidance with augmented reality is not avail-

able in all equipment variants.

Overview of the MBUX multimedia system

Touch Control and control panel for the MBUX

multimedia system

MBUX stands for Mercedes-Benz User Experi-

ence.

• Operating Touch Control

Media display with touch functionality

• Home screen overview

226

MBUX multimedia system

• Operating the touchscreen

Controller

Press and hold: switches the MBUX multime-

dia system or media display on or o

Press briey: switches the mute function

on/o

Turn: adjusts the volume

Further operating options:

Conducting a dialog with the MBUX Voice

Assistant.

Operating functions contact-free with the

MBUX Interior Assistant.

You can nd further information about opera-

tion as well as about applications and serv-

ices in the Digital Operator's Manual.

Anti-the protection

This device is equipped with technical provisions

to protect it against the. Further information on

anti-the protection can be obtained at an author-

ized Mercedes-Benz Center.

Home screen overview

On the home screen: displays the rst three

applications

In other displays: calls up the home screen

Calls up user prole settings and switches

user

Uses the global search

Calls up the Control Center: pull the bar down

Calls up favorites

Displays in the status line

Calls up applications

Quick-access to application

Index points for selected display area

Calls up the air conditioning menu

The following functions are called up in the Con-

trol Center:

Notications Center

Favorites

Vehicle quick-access

MBUX multimedia system

227

Operating the MBUX multimedia system

Using Touch Control

Touch Control

=9Ì: swipe in the direction of

the arrow (navigate)

a Press (conrm)

G Returns to the previous display

6 Makes or accepts a call

~ Rejects or ends a call

To increase volume: swipe upwards

To reduce volume: swipe down

8 To switch o the sound: press

ß Calls up favorites

£ Starts the MBUX Voice Assistant

To operate Touch Control 2 in the most

eective way, use the tip of your thumb if pos-

sible.

You can navigate through menus and lists via the

touch-sensitive surface of Touch Control

2 using

a single-nger swipe, e.g.:

To enter a character: select a character using

the keyboard and press on Touch Control 2.

To select a menu option: scroll in a list and

press Touch Control 2.

To move the digital map: swipe in any direc-

tion.

Using the touchscreen

To select a menu item or entry: tap on a sym-

bol or an entry.

To increase the map scale: tap twice quickly

with one nger.

To reduce the map scale: tap with two ngers.

To enter characters with the keypad: tap on a

button.

To navigate in menus: swipe up, down, le or

right.

To use handwriting to enter characters: write

the character with one nger on the

touchscreen.

To zoom in and out of the map: move two n-

gers together or apart.

To enlarge or reduce the size of a section of a

website: move two ngers together or apart.

To turn the digital map: turn counter-clockwise

or clockwise using two ngers.

To move the digital map: touch the

touchscreen and move your nger in any

direction.

To save the destination in the digital map:

touch the touchscreen and hold until a mes-

sage is shown.

To set the volume on a scale: touch the

touchscreen and move your nger to the le

or right.

228

MBUX multimedia system

To call up a global menu in the applications:

touch the touchscreen and hold until the

Options menu appears.

On the lower control panel of the center console

Turn: adjusts the volume

Press: switches sound on or o

Select a function.

Function of the MBUX Voice Assistant

WARNING Risk of distraction from infor-

mation systems and communications

equipment

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

trac situation. This could also cause you to

lose control of the vehicle.

Only operate this equipment when the

trac situation permits.

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and trac conditions and operate the

equipment with the vehicle stationary.

For your own safety, always observe the following

points when operating mobile communications

equipment and especially your voice control sys-

tem:

Observe the legal requirements for the coun-

try in which you are driving.

If you use the voice control system in an emer-

gency your voice can change and your tele-

phone call, e.g. an emergency call, can

thereby be delayed.

Familiarize yourself with the voice control sys-

tem functions before starting the journey.

Using the MBUX Voice Assistant, vehicle func-

tions and various areas of the MBUX multimedia

system can be operated by voice input. The MBUX

Voice Assistant is operational approximately half a

minute aer switching on the vehicle and can be

operated from all seats. Further information and

examples of voice commands can be found in the

Digital Operator's Manual.

You can use the MBUX Voice Assistant to operate

the following functions depending on the vehicle

equipment:

Telephone

Text messages and e-mails

Navigation

Radio and media

Vehicle functions

Online functions

MBUX multimedia system

229

Full functionality of the voice control system is

only available for you with activation of online

voice control.

Conducting a dialog

Starting a dialog

Say "Hey Mercedes" to activate the MBUX

Voice Assistant. Voice activation must be

switched on in the multimedia system.

Press the £ button on the multifunction

steering wheel.

A blue line appears in the MBUX multimedia

system. The dialog can be started.

For the dialog with the MBUX Voice Assistant, you

can use complete sentences of colloquial lan-

guage as voice commands. Voice activation can

also be directly combined with a voice command,

e.g. "Hey Mercedes, how fast can I drive?"

Calling up help

For information about the MBUX Voice Assis-

tant: say "Hey Mercedes, what can you do?"

Digital Operator's Manual: "Show me the

Operator's Manual". The full extent of the Dig-

ital Operator's Manual is available when the

vehicle is stationary.

Operating functions (examples)

To operate the navigation: "Search for an

Asian restaurant, but not Japanese, in South

Manhattan."

To operate the phone: "Call my father."

To change the system language to English

(short command): "Change language to Eng-

lish".

To operate the radio: "Show me the list of

radio stations."

To operate media: "Switch on random play-

back."

To operate vehicle functions: "Switch the

seat heating to level 2."

To operate online functions: "What's the time

in Sydney?"

To ask a question about the vehicle: "Do I

have Blind Spot Assist?"

Overview of the MBUX Interior Assistant

WARNING Risk of injury from the cam-

era's laser radiation

This product uses a classication 1 laser sys-

tem. If the housing is opened or damaged,

laser radiation may damage your retina.

Do not open the housing.

Always have maintenance work and

repairs carried out by a qualied special-

ist workshop.

This product complies with the requirements of

the FDA 21 CFR 1040.10 and 1040.11 with

exception of the variations according to the FDA

Laser Notice No. 50 from 24. June 2007.

The camera is located in the overhead control

panel.

If the vehicle is equipped with the MBUX Interior

Assistant, selected functions of the multimedia

system can be operated contact-free. The MBUX

Interior Assistant can dierentiate between driver

and front passenger interactions and detects spe-

cic hand positions (poses).

230

MBUX multimedia system

System limits, display messages and notes for

rectication

The system may be impaired or may not function

in the following situations:

The camera in the overhead control panel may

heat up due to operating conditions. As a

result the camera may switch o temporarily,

particularly during longer periods of operation

and at high outside temperatures.

Do not touch or cover the camera and wait

until the camera has cooled down and is avail-

able again.

The camera is covered, dirty, fogged up or

scratched.

Wait until the camera has cooled down before

cleaning the camera lens.

Clean the outside of the camera lens with a

dry or damp cotton cloth. Do not use micro-

ber cloths. Do

not remove the cover when

cleaning.

Recognition can be impaired by reective

clothing, an adverse color of clothing or by

accessories, for example.

Clothing being worn (hat, shawl, scarf) may be

limiting the detection area of the camera.

Keep the camera's eld of vision clear.

The camera is not operational.

Consult an authorized Mercedes-Benz Center.

The MBUX Interior Assistant supports the following interactions:

Interaction area Interaction Description

In front of the media display or

above the touchpad

Proximity to the control element The Interior Assistant recognizes the approach of the hand towards a control

element.

Depending on the active application, the display will be adjusted in the media

display. Some functions dierentiate between driver and front passenger.

No specic hand position is required.

Above the center console Dened pose A favorite is called up with a dened pose.

MBUX multimedia system

231

Interaction area Interaction Description

Below the inside rearview mirror Brief up and down movements With brief up and down movements below the inside rearview mirror the read-

ing light for the driver or the front passenger is switched on or o.

Above the front passenger seat Stretching out a hand above the front

passenger seat

By stretching out a hand above the front passenger seat the search light is

switched on. If you withdraw a hand from this area, the search light is

switched o again.

Switching the reading light and search light and

on or o

Requirements

For the reading light:

The function is available when it is dark.

The hand movement takes place in the

interaction area below the inside rearview

mirror.

For the search light:

The function is available when it is dark.

The hand movement takes place in the

interaction area above the front passenger

seat.

The seat belt on the front passenger seat

must

not be inserted in the seat belt

buckle.

Switching the reading light on and o

Briey move a hand up or down beneath the

inside rearview mirror.

The reading light is switched on or o for the

driver or the front passenger.

Switching the search light on and o

232

MBUX multimedia system

To switch on: reach across the front

passenger seat with a hand.

The search light is switched on for the driver.

To switch o: take a hand back away from the

front passenger seat.

The search light is switched o again.

Information on users, suggestions and favorites

WARNING Risk of becoming trapped dur-

ing adjustment of the driver's seat aer

calling up a driver prole

Selecting a user prole may trigger an adjust-

ment of the driver's seat to the position saved

under the user prole. You or other vehicle

occupants could be injured in the process.

Make sure that when the position of driv-

er's seat is being adjusted using the mul-

timedia system, no people or body parts

are in the seat's range of movement.

If there is a risk of someone becoming trap-

ped, immediately stop the adjustment process

by:

a) Pressing the warning message on the

central display.

b) Pressing a position button of the

memory function or a seat adjustment

switch in the driver's door.

The adjustment process is stopped.

The driver's seat is equipped with an anti-entrap-

ment feature.

If the driver's door is open, the driver's seat will

not be set aer calling up the driver's prole.

User proles and user-specic content

Prerequisites for the vehicle owner:

You have a Mercedes me user account.

You have a Mercedes me PIN.

You have agreed to the terms of use.

The vehicle is linked to a Mercedes me user

account.

If one of the pre-requisites listed is missing or

if no user prole has been selected, the data

described in the following section will be

saved in the vehicle as the standard setting.

Standard settings can be changed by all vehi-

cle users.

User proles save personal settings. If the vehicle

is used by several people, a person can change

their prole settings without changing the settings

of other users.

You can individualize a user prole in the vehicle

using the set-up assistant or using the settings in

your user prole. Some settings, e.g. the

Mercedes me PIN and a prole photo are made in

the Mercedes me App or in the Mercedes me Por-

tal.

User-specic content and applications with per-

sonal data are protected by dierent levels of

security. To access protected content, the

Mercedes me PIN and, depending on the vehicle

equipment, biometric sensors can be used.

The security level is set by the multimedia sys-

tem and calculated from the combination of

all sensor inputs. Some security levels cannot

be turned o.

MBUX multimedia system

233

When a user prole is activated, the following

personalized comfort systems, for example,

can be adjusted or their settings loaded:

Seat

Ambient light

Outside mirrors

Roller sunblinds

Climate control settings

If the user prole is activated when driving,

the driver's seat position will not be adjusted.

Depending on the vehicle equipment you can, as

a user, save the following settings, for example:

Driver's seat, steering wheel and mirror set-

tings

Climate control

Ambient lighting

Radio (including station list)

Suggestions and favorites

Suggestions

The vehicle can learn the habits of the driver. It

then makes suggestions regarding navigation des-

tinations, phone numbers and music preferences.

The requirements for that are the selection of a

user, your consent to the recording of data and

sucient collected data.

Favorites

Favorites oer you quick access to frequently

used applications. 100 favorites are available in

total.

Conguring users, suggestions and favorites

Requirements:

The vehicle is stationary.

Multimedia system:

Select User

Adding a user

Select f Add User.

A QR code is loaded.

Scan the displayed QR code with the

Mercedes me App or any QR code scanner on

a mobile device. If the Mercedes me App is

not yet installed on your mobile device, you

will be directed to the store of your mobile

device.

Follow the directions in the app.

The vehicle is connected with your Mercedes

me user account. This automatically creates

your user prole in the vehicle.

You will be informed when your user prole is

available.

When the vehicle is stationary, the set-up

assistant starts automatically aer user selec-

tion.

Protecting user-specic content and applications

If you add a new user, access protection is

already activated for the user prole. The

Mercedes me PIN and, depending on the vehicle

equipment, biometric sensors are available for

access. Biometric sensors in the vehicle must be

taught in. The authentication process then takes

all taught-in and available sensors into account.

The following user-specic content and applica-

tions are protected, for example:

User selection and user prole settings

Biometric sensors

234

MBUX multimedia system

The teaching-in of biometric sensors is protec-

ted.

Suggestions

The data and determination of the most prob-

able navigation destinations, media sources,

radio stations, contacts and messages are

protected.

ENERGIZING COACH

The recorded health data and their evaluation

are protected.

Mercedes me connect store

The purchase of services is protected.

Deactivate or activate Protect Content.

Deactivate or activate Access Protection.

When access protection is switched o, your

user prole can be viewed from any seat and

changes can be made.

Access protection is switched on or o on a

vehicle-specic basis.

Setting up, editing and deleting biometric recogni-

tion

The biometric data models are saved in the sen-

sors in the vehicle. If recognition has been taught-

in, this sensor serves as a contributory factor for

authentication on the multimedia system.

Select Protect Content.

Select Voice Recognition.

If necessary, authenticate yourself on the mul-

timedia system.

Setting up voice recognition

Speak the sentence shown on the media dis-

play and follow the voice assistant's instruc-

tions.

If voice recognition was successful, a message

appears on the media display. You can unlock

your user prole.

Avoid background or disturbing noises during

voice recognition.

Deleting biometric data

Tap on E behind Voice Recognition.

Select Yes.

Selecting a user

When you call up your driver prole, the driv-

er's seat and the steering wheel can be set.

You can cancel the setting process with the

following actions:

Tap on the

Tap Here to Cancel message

on the media display.

Press one of the seat operating buttons in

the driver's door.

Select Select User.

Select a user.

When requested to do so, authenticate with

the Mercedes me PIN or a taught-in biometric

characteristic.

The user prole is loaded and activated.

If you select Continue Without Selecting a

User

, no specic settings for the user prole

are loaded.

Conguring and deleting suggestions

Select ©.

Select Settings.

MBUX multimedia system

235

Select System.

Select Suggestions.

Select Z.

Switch the options on or o individually.

If an option is switched on and sucient data

has been gathered, personalized suggestions

based on your user behavior will be oered to

you on the zero layer. These are, for example,

navigation destinations visited, phone num-

bers dialed as well as suggestions based on

your music preferences.

To delete collected suggestions: select Î.

Select Yes.

The suggestions are reset.

Adding favorites from categories

Select ©.

Select ß.

Select r.

Select W Create New Favorite.

Select the category.

Select a favorite.

System settings

Overview of the system settings menu

In the system settings menu, you can make set-

tings in the following menus and control ele-

ments:

Display

Display brightness

Control elements

Keyboard language and handwriting recog-

nition

Sensitivity of Touch Control

Haptic operation for the touchscreen

MBUX voice assistant

MBUX Interior Assistant

Sound

Entertainment

Navigation and trac announcements

Telephone

Data protection

Connectivity

Wi-Fi, Bluetooth

, NFC

Time & date

Language

Units for distance

System PIN

Suggestions

Soware update

System reset

Overview of soware updates

Important soware updates may be necessary for

the security of your multimedia system's data.

Install these updates, or else the security of your

multimedia system cannot be ensured.

The multimedia system displays a corresponding

message when a soware update is available.

If the

Automatic Online Update option is active,

soware updates are downloaded automatically. If

the option is deactivated, you will be informed of

new soware updates once. The soware updates

are available for downloading for a limited period

of time.

236

MBUX multimedia system

MBUX multimedia system -> Overview and operation for Your Mercedes CLA 4 Door Third Generation (2025-2026)

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