Instruments and controls -> Telematics services for Your Vauxhall Vivaro Van Third Generation (2019-2026)

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Instruments and controls  
Notice  
Status LED  
Telematics services  
Establishing an emergency call may  
not be possible in areas without  
sufficient network availability or due  
to hardware damage during an  
accident.  
Illuminates green for three seconds  
when the ignition is switched on: the  
system works properly.  
Vauxhall Connect  
Vauxhall Connect is a new way to  
stay connected and secure on the  
road.  
Illuminates red: fault in the system.  
Contact a workshop.  
Flashes red: backup battery needs  
replacement.  
Automatic crash notification  
In case of an accident with airbag  
deployment, an automatic  
emergency call is established and an  
automatic crash notification will be  
transmitted to the next public safety  
answering point.  
Features available with  
Vauxhall Connect are:  
emergency call function  
breakdown call function  
Breakdown call function  
Pressing . for more than two  
seconds connects you to a roadside  
assistance service provider.  
For information about coverage and  
scope of services of the roadside  
assistance, please refer to the  
Service and warranty booklet.  
When the vehicle is equipped with  
Vauxhall Connect, these features are  
automatically activated. Terms and  
Conditions apply.  
Vauxhall Connect is operated by the  
buttons in the overhead console.  
Emergency assistance  
In case of an emergency you can also  
manually place an emergency call by  
pressing the red SOS button for more  
than two seconds. The LED flashes to  
confirm that a connection to the  
nearest PSAP is being established.  
The LED illumates steadily as long as  
the call is active.  
Emergency call function  
Vehicles featuring the emergency call  
function are equipped with a red  
SOS button in the overhead console.  
The emergency call function will  
establish a connection to the nearest  
public safety answering point (PSAP).  
A minimum set of data including  
vehicle and location information will  
be sent to the PSAP.  
ERA GLONASS  
ERA GLONASS is a manually or  
automatically actuated emergency  
service. Emergency centres provide  
assistance and information during an  
emergency.  
Pressing the SOS button immediately  
a second time will terminate the call.  
The LED switches off.  
In case of an accident with an impact  
of appropriate severity, an  
emergency call is placed  
automatically, regardless of airbag  
Instruments and controls  
133  
activation. An immediate connection  
with an advisor will be established  
who will check whether help is  
needed.  
To cancel the call, press the SOS  
button again. The green LED goes  
out. The voice message confirms the  
cancellation.  
Control buttons  
Status LED  
9 Danger  
The system provides feedback via  
voice messages and an LED.  
Green : The system is activated. A  
connection to an operator  
is on duty.  
The service is only available for  
markets where it is legally required  
and activated. Furthermore, the  
manual and the automatic  
emergency call function depend  
on the availability of the  
Red  
: The system is booting up  
after switching on ignition,  
the LED goes out after 3  
seconds. If the LED stays  
red, a malfunction has  
been detected in the  
system. An emergency  
call may not work. Contact  
a workshop immediately.  
: The internal backup  
battery is defective.  
SOS button  
In an emergency situation press and  
hold SOS button for more than 2  
seconds.The green LED and the  
voice message will confirm that the  
call has been sent to the emergency  
centre.  
emergency centres and the  
infrastructure in the country.  
Notice  
In order to be available and  
operational, the system requires  
functioning vehicle electrics, mobile  
service and GLONASS satellite link.  
Depending on equipment, a backup  
battery is used.  
The green LED illuminates when the  
service connection is established. It  
will go out when the connection is  
complete.  
A minimum set of data is transferred  
to the emergency centre, including  
such data as car location, car model,  
vehicle identification number. The  
operator will contact you and, if  
necessary, send rescue workers from  
the relevant support services.  
Red  
flashing  
Contact a workshop  
immediately.  
Seek the assistance of a workshop if  
the LED does not illuminate after  
switching on the ignition.