2.8.1. Calling emergency services with SOS button
A long press of the SOS button in the car's ceiling connects you to an emergency call centre.[ ]
1
Note
Strictly for emergencies
Situations that could require immediate emergency assistance include traffic accidents, acute illness and external threats.
Not an emergency?
If you need help on the road but aren't in an emergency situation, press the assist button
to call Volvo Assistance in-
stead. Volvo Assistance can help you in certain situations, such as if your car doesn't start, your car breaks down or you
get a puncture.
Using the SOS button abroad
If you press the SOS button when you are abroad, you will reach the local emergency services.
The SOS button is located in the ceiling, on the left side of the overhead console.
1. Press and hold the SOS button for at least 2 seconds.
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The car makes a voice call to an emergency call centre. It also sends information such as its location and status.
The emergency call centre tries to communicate with the people in the car to find out what kind of help you need.
If the voice call fails, the emergency call centre has the ability to respond based on information sent by the car.
[1]
Availability varies between regions.
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future
instances. For more information, refer to the first page for the complete disclaimer note.
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