Volvo Assistance is included with new Volvo cars for the first few years of ownership.[2] For more information regarding your
car, contact Volvo support or a Volvo dealer.
Note
If you don't have a Volvo Assistance agreement, you will still be able to use the service for an extra cost.
Terms and conditions
Volvo Assistance is intended to be active for as long as the car is used and the technology it relies on is supported, such as the
car's mobile network connectivity.
Certain information, including personal data, needs to be shared with Volvo in order to use Volvo Assistance.
Note
Volvo reserves the right to reduce Volvo Assistance functionality that is deemed no longer practically possible to
maintain.
If a car remains unused for more than one year, it is considered no longer in use.
If you need any help or have any questions regarding Volvo Assistance, contact Volvo support.
[1]
Availability and inclusion varies between regions.
[2]
Availability and inclusion with new cars varies between regions.
2.7.1. Calling Volvo Assistance for roadside assistance
You can press the assist button in the car's ceiling to contact Volvo Assistance for roadside assistance[ ]
You might want to do this if you experience any unpredictable problems on the road, such as if your car
doesn't start, your car breaks down or you get a puncture.
1
.
Note
Not for emergencies
If you need assistance in an emergency situation, press the SOS button instead. Situations that could require immediate
emergency assistance include traffic accidents, acute illness and external threats.
Using Volvo Assistance abroad
If you press the assist button
when you are abroad, you will reach Volvo Assistance in your home country.
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future
instances. For more information, refer to the first page for the complete disclaimer note.
33 / 444
English 
