Get Infotainment -> Navigation Guide for Volkswagen ID.5 SUV First Generation (2021-2025)

Minimise playback.

The current vehicle position is determined by means of a global satellite system. To enable optimal navigation to the destination, all

readings and possible traffic information are compared with the available map material. Acoustic navigation announcements and visual

guidance direct the driver to the destination.

Depending on the country, some Infotainment system functions can no longer be selected when the vehicle is travelling above a

certain speed. This is not a malfunction, but simply a legal requirement.

If you sell or loan the vehicle, Volkswagen recommends resetting the Infotainment system to the factory settings (→ First steps in the

Infotainment system). This is the only way of deleting all personal data, e.g. information used for navigation. For further information,

refer to the section on mobile online services .

WARNING

If settings, destination inputs and changes for the navigation system are made while the vehicle is in motion, this can distract the

driver and cause accidents and injuries.

● Drive with your full attention and with responsibility.

● Configure the settings and enter destinations and changes for the navigation only when the vehicle is stationary.

The navigation may recalculate the route if the driver misses a turning.

The quality of the output navigation recommendations depends on the navigation data available and, depending on country,

any reported traffic disruptions.

Depending on the vehicle and country, select “Online mode” and a mode with location data in the privacy settings before using

the mobile online services of the navigation system (→ Privacy settings).

The corresponding mobile online service must be activated and, depending on country, the privacy settings adapted in order to

use the mobile online services, e.g. Online Traffic Information . Only then will Online Traffic Information be output in the

navigation system, for example. Depending on the vehicle, the following symbol is displayed if no Online Traffic Information is

available:

.

Restrictions during navigation

When the Infotainment system cannot receive any data from GPS satellites, e.g. in a tunnel, navigation can still continue using the

vehicle sensors.

In areas that are not or are not completely included in the Infotainment memory, the Infotainment system will also try to enable route

guidance.

If navigation data is unavailable or incomplete, the navigation system may be unable to determine the exact vehicle position. As a

result, the navigation may not be as exact as usual.

The course of the road is subject to constant changes, e.g. roadworks. In the case of obsolete navigation data, there may be errors or

inaccuracies during navigation.

Navigation announcements

Navigation announcements are acoustic driving instructions for the current route. The type and frequency of navigation

announcements depends on the settings and the driving situation, e.g. start of route guidance, driving on a motorway or in a

roundabout.

A navigation announcement informing you that you have reached the destination area is given if the exact destination cannot be

reached, e.g. because it is located in a non-digitised area. In addition, information on the direction and distance to the destination are

displayed on the screen.

Depending on equipment and in some countries, information on reported traffic disruptions on the route is provided during dynamic

traffic avoidance. An additional navigation announcement is given if the route is recalculated due to a traffic disruption or changed

driving style.

The volume of a navigation announcement can be adjusted or muted during output of the announcement. All other navigation

announcements are given with this volume setting or are muted. Further settings for the navigation announcements can be found in

the settings of the navigation system (→ Navigation).

Repeating a navigation announcement

If you have missed a navigation announcement, you can have the navigation announcement repeated.

1. Tap the function button with the next route information on the map.

Navigation announcements are not given if the Infotainment system has been muted.

Adapting the navigation map

For optimal viewing, you can also adapt the navigation map and map view with advanced finger gestures.

Moving the navigation map

Recommendation: use your index finger.

1. Use your finger to move the navigation map.

Enlarging or reducing the map view

Recommendation: use your index finger.

1. Tap the map twice in succession and keep your finger on the screen.

2. Move your finger downwards to zoom out the map view.

move your finger upwards to zoom in the map view.

Enlarging or reducing the map view

Recommendation: use thumb and index finger.

1. Using two fingers at the same time, tap the map and keep your fingers on the screen.

2. Slowly move your fingers together to zoom out from the map view.

slowly move your fingers apart to zoom in on the map view.

Tilting the map view

Recommendation: use your index and middle finger.

1. Using two fingers that are horizontal to each other at the same time, tap the map and keep your fingers on the screen.

2. Move your fingers upwards to tilt the map view forwards.

move your fingers downwards to tilt the map view backwards.

Rotating the map view

Recommendation: use thumb and index finger.

1. Using two fingers at the same time, tap the map and keep your fingers on the screen.

2. Turn your fingers clockwise or anticlockwise to rotate the map view.

You can also zoom the map view in and out using the touch slider for volume adjustment (→ Infotainment system overview).

Route plan

The route plan contains your route and possible stopovers. Destinations and stopovers can be defined in sequence, moved or deleted.

The starting point is always the vehicle position determined by the Infotainment system. The route plan contains information on

relevant events, such as stopovers and suggested destinations, if navigation data is available. When you tap an event, an additional

window opens with further options. The options available depend on the event and the current settings.

Opening and closing the route plan

1. To open the route plan, tap on the preview of the route plan on the right of the map.

2. To close the route plan, tap on the right of the map and swipe from right to left.

3. To stop route guidance to the destination, tap in the route plan preview on the right of the map.

to stop route guidance to the stopover, open the route plan, swipe to the left on the stopover in the route plan and tap

.

Editing route guidance in the route plan

To edit route guidance, move the stopovers or the destination in the route plan.

1. Tap and hold the desired destination until it is visibly highlighted.

2. Move the destination to the desired position and release.

The route will be recalculated.

Additional window on the route plan

If you tap the entries of the route plan, an extra window with additional options can appear. The possible options depend on the entry

tapped.

Display on map

Display the selection on the map.

Direct route

Start direct route guidance.

Add stopover

Add a stopover to the route guidance.

Delete

Delete stopover from route guidance.

Bypass

Avoid a traffic disruption. The route will be recalculated.

Stop route guidance

End the current route guidance.

Closing the additional window on the route plan

1. Tap a free area outside the additional window.

Setting preferred POI categories

The system offers various points of interest, e.g. filling stations, as quick selection symbols in the destination input, in the route plan

and on the map. You can prioritise the display of these symbols.

1. Tap

Basic functions Set preferred POI categories.

Stored data

The Infotainment system stores certain data, e.g. frequently driven routes, so that you can enter destinations quickly and enjoy the

most efficient route guidance.

Deleting stored data

1. Tap

Basic functions Delete usage pattern.

2. Tap confirmation to delete.

Learning usage patterns

While travelling, the navigation saves the routes travelled and destinations arrived at in order to create suggested destinations

automatically. Destinations are learned depending on the time of day and the day of the week.

The navigation system can suggest learned routes. Route guidance begins when one of the suggested routes is selected.

The route guidance follows the selected route until the vehicle deviates from it. The route is recalculated and will guide you back to the

selected route via a direct alternative.

Relevant traffic disruptions are taken into account in the route guidance. Relevant traffic disruptions will be avoided if an alternative

route and the navigation data is available.

If you drive an already learned route when route guidance is inactive, the destination will be transferred to the route plan. It is not

necessary to actively start route guidance to the learned destination. Warnings may be given about traffic disruptions and a forecast

arrival time will be displayed.

You can activate or deactivate the function at any time and also delete the stored data for the function.

Activating or deactivating “Learn usage pattern”

1. Tap

Basic functions to open the settings for this function.

2. Tap and activate Learn usage pattern.

Displaying suggested routes

1. Tap

Deleting stored data for “Learn usage pattern” function

1. Tap Basic functions to open the settings for this function.

Suggested.

2. Tap Delete usage pattern.

Functions

The navigation functions depend on the equipment and are not available in all countries.

—Destination input and route calculation.

—Personal POIs.

—3D City Maps.

—Online Map Update.

—Online Traffic Information.

—Range.

Symbols

The symbols depend on the equipment and are not available in all countries and may also differ in appearance depending on the

Infotainment system.

General symbols

1. To open the main menu, open the app overview and tap (→ Infotainment system overview).

Destination search: enter and search for destinations.

Open navigation map.

Open saved addresses or contact list of the connected mobile telephone.

Open the settings.

You can find settings for the navigation announcements here, for example.

Map symbols

The function buttons and displays depend on the settings and the current driving situation.

The map displays symbols for traffic information, e.g. traffic disruptions, and POIs, e.g. filling stations, when navigation data is

available (→ Traffic information).

Current position.

Tap to centre the map on the vehicle or to display details of the vehicle position.

Map scale.

Determine map orientation and tilt.

Fully automatic map mode.

Alignment in direction of travel, position, zoom and tilt

If route guidance is active: display route overview and alternative routes for current route guidance.

Route plan symbols

Current position.

Destination of the current route guidance.

Close the route plan.

Forecast distance to the destination.

Tap to switch the display to the estimated time of arrival or remaining time to the destination.

Estimated time of arrival at the destination.

Tap to switch the display to the estimated remaining time to the destination.

Estimated remaining time to the destination.

Tap to switch the display to the estimated time of arrival at the destination.

Other symbols

Open information on the route in the route overview.

In the route overview, display route options with active route guidance.

In the additional window: show route overview. Does not start route guidance directly, but first shows details of the route and

alternative routes.

In the additional window: save as favourite.

In the destination search: open detailed destination input for an address. In the contact list: open address.

Work (company).

Home (private).

Charging station symbols

E-charging stations, also referred to just as “charging stations” below, are displayed on the map when navigation data is available.

1. Tap the required charging station to start route guidance .

Charging station on the map.

Open search for charging stations.

Open filter/preference settings for displaying charging stations on the map.

The symbol changes when a filter is active.

Current availability of the charging station.

Red status: charging station is occupied or out of order.

Green status: charging station is free and available.

Number of planned charging stops on the overall route, in this case two, for example.

Charging time at the charging station.

Forecast charge level of the high-voltage battery at the destination.

High-voltage battery charge level required to continue driving.

Traffic disruptions

Traffic disruptions are displayed on the map when navigation data is available (→ Traffic information). Depending on country, “Online

Traffic Information” must be activated to display the mobile online service.

1. Tap a traffic disruption to open an additional window showing details (→ Navigation).

Mobile online service “Online Traffic Information” not available.

Traffic jam.

Accident.

Ice.

Road closed.

Risk of skidding.

Danger.

Road works.

Strong winds.

Depending on the vehicle equipment, different functions are available for destination input. Certain functions are available only in

some countries.

You can more precisely limit the search by indicating preferences in the results list, such as “nearby”.

Further information about the symbols on the Infotainment system display can be found in this owner’s manual (→ Navigation).

Entering an address

Start route guidance by entering an address. The navigation system will suggest known destinations during input. You can also enter a

new, as yet unknown address for route guidance.

When entering the address, enter the name of the destination rather than the postcode.

Selecting a destination and starting navigation

1. Tap

.

tap

.

2. Enter the address of the destination and select the desired destination.

3. Tap Start.

tap

Quick start

1. Tap

.

2. Enter the address of the destination and tap and hold the desired destination for a few seconds.

Enter the destination as accurately as possible. If you make a mistake when entering the destination, route guidance will not

be possible or you may be navigated to the wrong destination.

Recommended destinations

The navigation system uses stored data such as the last and learned destinations, favourites, and home and work addresses so it can

use this data for route guidance.

Selecting a destination and starting navigation

1. Tap

Suggested.

2. Tap the desired destination.

The route overview opens.

3. Tap the desired selection and hold for a few seconds.

Last destinations

The navigation system stores up to 25 destinations that you have driven to last in order to make them available for route guidance. A

new destination automatically overwrites the oldest destination.

Selecting a destination and starting navigation

1. Tap

Last destinations.

2. Tap the desired destination.

3. Tap Start.

tap

Quick start

.

1. Tap

Last destinations.

2. Tap the desired destination and hold for a few seconds.

Favourite destinations

Save up to 50 destinations as favourites.

Saving a destination as a favourite

1. When entering a destination, tap in the additional window.

Selecting a destination and starting navigation

1. Tap

Favourites.

2. Tap the desired destination.

3. Tap Start.

tap

Quick start

1. Tap

.

Favourites.

2. Tap the desired destination and hold for a few seconds.

Selecting on the map

The navigation map contains active areas at many locations which are suitable for destination input. To enter a destination, tap the

desired position or location on the map. You can start route guidance if map data is available at this location.

Destination input via the navigation map depends on the data status and is not possible for all positions.

Using the address data of a contact

Start navigation using the stored address data of a contact. Stored contacts without address data cannot be used for route guidance.

Starting navigation

1. Tap

.

2. Tap the desired contact with address data.

3. Tap Start.

tap

.

If the address details of a contact are out-of-date, the stored address will be used for route guidance and may lead to the

wrong destination.

—When starting route guidance, make sure that the stored address of a contact is up-to-date. For this, the update of the phone book

in the Infotainment system must be fully completed (→ Mobile phone interface).

—Wait until the update of the phone book in the Infotainment system is fully completed (→ Mobile phone interface).

Range

The “Range” function shows the possible range with the current charge level of the high-voltage battery. The display shows only an

estimated range calculated on the basis of the current consumption figures. The display may change during the journey, and peripheral

areas must also be understood as an estimate (→ Charge level display and range).

Activating or deactivating the “Range” function

1. Tap and activate

Electric Vehicle Route Planner Show range on map.

To show the complete range on the map, you may need to adjust the map view (→ Navigation).

A range warning can also be activated in the navigation settings: tap and activate

Route guidance & routes Range

warning.

Electric Vehicle Route Planner

The Electric Vehicle Route Planner can be used to automatically add charging stations located on the currently selected route as

charging stops. A maximum of ten charging stations can be automatically added as charging stops.

Activating or deactivating the Electric Vehicle Route Planner

1. Tap and activate

Electric Vehicle Route Planner.

Charging stops can be added and set with different preferences:

—Payment method.

—Remaining range at the charging stop and at the destination.

Defining preferences

1. Tap

Electric Vehicle Route Planner.

2. Set the desired remaining range.

set the desired payment method.

Depending on the selection and the available data, suitable charging stations will be prioritised in the route plan.

If your preferred payment method is not available at one or more charging stations, an acoustic message will be played.

The settings for the upper battery charge limit in the Charging menu may be overwritten temporarily by the “Electric Vehicle Route

Planner” function (→ Charging settings).

The settings for the upper battery charge limit in the Charging menu will be used again after route guidance has been ended.

The current occupancy status of the charging stations is displayed in the Infotainment system when an internet connection is available

(→ Navigation). The current status is indicated by a coloured dot at the edge of the edge of the symbol.

Adding charging stops automatically

1. To activate automatic planning of necessary charging stations on the route, tap and activate

Electric Vehicle Route Planner

Add charging stopovers automatically.

Selecting alternative charging stations

Instead of the automatically planned charging stations, you can also select alternative charging stations for the planned routes.

1. Enter or select the desired destination.

2. Tap Start.

3. Open the route plan (→ Navigation).

4. Tap a planned charging station in the route plan.

Details of the planned charging station are displayed.

5. Tap Show more charging stations.

The locations of additional nearby charging stations will be shown on the map.

6. Tap an alternative charging station nearby on the map or in the list.

Details of the alternative charging station are displayed.

7. Tap Add as stopover.

The previously planned charging station will be replaced by the newly selected charging station and the route adjusted

accordingly.

If you select Add as stopover, the selected charging station will be kept if the route is changed.

Search for charging stations using filter

You can set various criteria when searching for charging stations on the map and in the search results for the “Charging station”

category. Setting these criteria affects the map display. Only charging stations that meet the criteria will be displayed. The search

results in the “Charging station” category are filtered according to the selected criteria. You can change the criteria again at any time.

An active filter does not have any influence on route planning. Adapt the settings if you want to take charging stops into account in

route planning → Adjusting the range and Electric Vehicle Route Planner.

Filtering charging stations

1. Tap

.

2. Select a criterion, e.g. payment method.

The symbol changes when a filter is active.

The Infotainment system has an internal navigation data memory. Depending on the country, the required navigation data is already

pre-installed.

In order to carry out route guidance correctly and make full use of the functions offered, the Infotainment system always requires up-

to-date navigation data.

NOTICE

If you use obsolete data, navigation may be impaired. Current routes cannot be determined or route guidance leads to the wrong

destination.

● Always keep navigation data up-to-date.

Online navigation data – expansion

Regions in the navigation data that are not used by the user may be removed from the system under certain circumstances, for

example if there is limited memory space in the navigation data memory. If these regions should be needed again at a later point in

time, the navigation system will download them again on request. No contract for mobile online services is needed for this. The service

depends on the vehicle equipment and is available only in some countries.

1. Switch on the ignition.

2. Establish an internet connection, if this does not already exist.

3. Depending on the country, also select “Online mode with location data” in the privacy settings (→ Privacy settings).

Anyone who uses the vehicle as an anonymous guest must reset the privacy settings each time they start the vehicle

(→ Privacy settings).

Updating navigation data manually

Current navigation data for larger regions, e.g. Western Europe, can be downloaded from the internet at www.volkswagen.com and

stored on a suitable USB data medium available commercially. If you switch off the Infotainment system, installation will be

interrupted and will automatically continue once the unit is switched on again.

1. Download the navigation data and save on a USB data medium.

2. Switch on the vehicle ignition.

3. Connect a USB data storage device to the Infotainment system when the vehicle is stationary.

The navigation data for regions that are currently frequently travelled is automatically updated in the background.

No message appears in the Infotainment system while the navigation data is being updated, or once the update is complete.

When you update navigation data manually, the USB data medium must remain continuously connected. No message appears

to indicate that the update has been completed.

Leave the USB data storage device connected to the Infotainment system for a few days until the navigation data for travelled

regions has been completely downloaded and installed. Installation takes place automatically in the background while driving.

Failure to do so will cancel the update.

If you remove the data medium and travel through a new region in offline mode, the navigation data will not be updated, as there is

neither a USBdata storage device nor an internet connection.

Displaying map data version

1. Open the app overview and tap

Information System information.

Reception of traffic information depends on the vehicle equipment and is not available in all countries. Depending on country, you

must select “online mode” and a mode with location data in the privacy settings in order to use the Online Traffic Information function

(→ Privacy settings).

The Infotainment system automatically receives detailed traffic information when connected to the internet. This information is

indicated by symbols and colouring of the road network on the map (→ Navigation)→ Traffic flow display.

Reception of traffic information depends on the privacy settings in some countries. No traffic information is received in offline

mode (→ Privacy settings).

Traffic disruptions

Traffic disruptions, e.g. traffic jams, are shown as symbols on the navigation map (→ Navigation).

The route plan displays current traffic disruptions when navigation data is available.

When route guidance is active, traffic disruptions that are on the current route are displayed in the route plan. You can bypass these

traffic disruptions by editing the route plan.

Bypassing a traffic disruption

1. Tap the traffic disruption.

2. Tap Bypass.

The route will be recalculated.

Only one traffic disruption can be bypassed in this way for each route.

Local warnings, e.g. about severe weather, can be output as a pop-up message via the Infotainment system.

Traffic flow display

The traffic flow is shown on the navigation map for current traffic disruptions by colouring of the road network.

Orange

Slow-moving traffic.

Red

Traffic jam.

Infotainment -> Navigation for Your Volkswagen ID.5 SUV First Generation (2021-2025)

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