Infotainment -> Radio/Media for Your Volkswagen ID.5 SUV First Generation (2021-2025)

If you need to increase the output volume of an external audio source, first lower the volume on the Infotainment system.  
If the sound from the external audio source is too quiet, increase the output volume of the external audio source. If this is not  
sufficient, set the input volume to Medium or Loud.  
If the sound from the connected external audio source is too loud or distorted, lower the output volume on the external audio source. If  
this is not sufficient, set the input volume to Medium or Quiet.  
In radio mode, you can receive available radio stations using different reception modes and store your favourites for quick access.  
The available reception modes are dependent on the model and equipment level and are not available in all countries. Frequency bands  
and reception modes may be discontinued, deactivated or no longer offered in individual countries.  
With some equipment levels and in some countries, you can also use Internet Radio (→ Online functions, radio).  
The radio stations are responsible for the content of the information sent.  
Additional electrical devices connected in the vehicle can interfere with reception of the radio signal and cause noises in the  
loudspeakers.  
Foil or metal-coated stickers attached to the windows may affect reception on vehicles with a window aerial.  
Selecting reception mode  
Different stations are available depending on the reception mode. The available reception modes are dependent on the equipment  
level and are not available in all countries.  
1. Tap to open the list of reception modes.  
2. Select the reception mode, e.g. FM.  
Searching for and selecting stations  
You can search for and select stations in different ways. The possibilities vary depending on reception mode.  
Searching for stations in SCAN mode  
In SCAN mode, the stations of the reception mode are set automatically one after the other and played back for around 5 seconds.  
SCAN mode is possible only in the additional window in which the current playback content is displayed.  
1. Tap  
.
2. Tap SCAN to start the SCAN function.  
The SCAN function starts and the currently set station is shown on the display.  
3. To select a station, tap SCAN.  
The SCAN function stops and the station is set.  
Selecting stations using the multifunction steering wheel  
You can select stations from the station list or from the favourites using the multifunction steering wheel.  
To select the previous station, press on the multifunction steering wheel.  
To select the next station, press on the multifunction steering wheel.  
Selecting stations using the frequency band  
1. Select the reception mode AM or FM.  
2. To open the frequency band, tap  
.
3. Tap the cursor, move on the frequency band and release at the desired frequency.  
tap a point on the frequency band. The cursor automatically jumps to the corresponding frequency.  
The station at the set frequency is set.  
Selecting stations from a station list  
The station list shows the stations that can currently be received. The station list is updated automatically. Depending on country, the  
station list of the FM/DAB reception mode is set as the active station list with the factory settings and the stations in the list are sorted  
alphabetically.  
1. Select the reception mode.  
2. Tap the desired station.  
The selected station is set. The best reception mode is selected automatically according to availability of the station.  
Changing the sorting order of the station list  
The current sorting order of the stations is visible in the station list. The station list can be sorted alphabetically, according to group  
and according to genre.  
1. Open the station list.  
2. Tap next to the display of the current sorting order.  
3. Select the desired sorting order.  
The selected sorting order is set.  
Selecting a station and storing as a favourite  
You can store up to 36 stations or frequencies from different reception modes as favourites.  
Saving stations as favourites  
1. Select the reception mode.  
2. Set the desired station.  
3. Tap  
.
tap and hold a station in the station list.  
The memory locations are displayed.  
4. Tap  
.
tap and hold the memory location already assigned until the station is stored.  
The station is stored in the selected memory location.  
If a station was already stored in the memory location, this station will be removed from the memory location and replaced by  
the new station.  
Showing or hiding display of station logos and DAB slideshow  
1. Tap and swipe from right to left.  
2. Tap radio text in the display for the current playback.  
Other functions in radio mode  
The functions listed below depend on the equipment level and are only available in some countries.  
Traffic Programme function (TP function)  
The Traffic Programme function (TP function) monitors the reports from a set traffic news station for traffic news monitoring and  
automatically plays them in the current radio mode or media mode. Reception of a traffic news station must be possible and the TP  
function must be activated in the settings in order to receive traffic announcements → Activating the TP function. Traffic news  
stations are not available in all countries. Some stations that do not broadcast their own traffic news support the TP function through a  
corresponding traffic news station (EON).  
Provided that a traffic news station can be received, a traffic news station is automatically set in the background in media mode.  
No TP will be shown on the display if no traffic news station can be received. The unit automatically searches for a receivable traffic  
news station. As soon as a new traffic news station can be received, the status in the display changes to TP again.  
Activating the TP function  
1. Tap  
Radio and tap and activate Traffic Programme (TP).  
in media mode, tap Media and tap and activate Traffic Programme (TP).  
Station logos  
Station logos may be pre-installed for some frequency bands in the Infotainment system.  
The station logos will be assigned automatically to the stations if Autoselect station logos is activated in the settings.  
In Internet Radio mode, the Infotainment system accesses station logos from an online database and automatically assigns them to  
the stations.  
Activating automatic assignment of station logos  
1. Tap  
Radio and tap and activate Automatically select station logo.  
Manually assigning station logos  
1. Tap  
Radio Station logos.  
2. Select the station to which you wish to assign a station logo.  
3. Select the station logo.  
4. Repeat the process for further stations if desired.  
5. Tap  
to end assignment of station logos.  
Switching to similar stations  
If reception of a station becomes poor or drops completely, the system automatically switches to an alternative station depending on  
availability and reception quality, e.g. between neighbouring regional stations.  
Activating switching to similar stations  
1. Tap and activate  
Switch to a similar station if reception is poor.  
Additional DAB announcements  
In addition to the messages from the TP function, you can also receive other announcements, e.g. on the weather, from the stations in  
DAB reception mode.  
Activating additional DAB announcements  
1. Tap and activate  
Additional DAB announcements.  
Functions  
The functions and possible reception modes depend on the vehicle equipment and are not available in all countries.  
FM dual tuner (antenna diversity).  
Combined station list.  
Combination of FM- and DAB stations in one list.  
Combined preset list for favourites.  
Display of station logos.  
Aerial amplifier.  
DAB/DAB+.  
DAB slide show.  
Stationary images are transmitted parallel to the current broadcast.  
Internet Radio.  
Symbols  
The symbols depend on the equipment and are not available in all countries and may also differ in appearance depending on the  
Infotainment system.  
General symbols  
1. To open the main menu, open the app overview and tap  
FM  
(→ Infotainment system overview).  
Select FM reception mode.  
FM/DAB  
Select FM/DAB reception mode.  
Internet Radio  
Select Internet Radio reception mode.  
Select frequency band or reception mode.  
Open favourites.  
Small in a station list: station already saved as a favourite.  
Open the current playback content.  
Mute radio.  
Open frequency band for manual selection of the FM frequency.  
Possible only if the combined station list is switched off in the settings in Radio mode.  
Switch between radio and media mode.  
My playlist.  
Add station as favourite.  
Select previous station from the station list or favourites.  
Select next station from the station list or favourites.  
Open the settings.  
TP  
Traffic Programme function (TP function) for traffic news monitoring is activated.  
No TP  
The selected traffic news station is not available.  
AF Off  
Automatic station tracking (AF) is deactivated.  
RDS Off  
The Radio Data System (RDS) is deactivated.  
Symbols for FM and, depending on country, FM/DAB reception modes  
No DAB reception possible.  
DAB station supports slide show.  
Slide show is not available for the DAB station.  
Symbols in Internet Radio mode  
Open full-text search.  
No Internet Radio reception possible.  
Open the most recently listened to Internet Radio stations.  
Open the 100 most listened to Internet Radio stations.  
Open available Internet Radio podcasts.  
Open Internet Radio stations from the desired country.  
Open Internet Radio stations that broadcast their programmes in the desired language.  
Open Internet Radio stations whose programmes belong to the desired genre.  
Open podcast episodes.  
Open the station selection.  
Open associated stations and podcasts.  
Skip forward 15 seconds in podcast episode.  
Skip back 15 seconds in podcast episode.  
With some equipment levels, the Infotainment system has online functions in radio mode.  
Online functions in radio mode are not available in all countries and vehicle models.  
The online functions in radio mode include Internet Radio, for example.  
Prerequisites for using online functions in radio mode:  
The requirements for using the services have been fulfilled (→ Online services).  
You have ordered the service and activated it in your vehicle.  
Internet Radio  
Internet Radio is a reception mode for Internet Radio stations and podcasts which is independent of FM and DAB. Due to transmission  
via the internet, reception is not regionally restricted. Internet Radio is available only when the Infotainment system has an active  
internet connection . Costs may be incurred for data transmission from the internet when using Internet Radio mode.  
In some countries, functioning of Internet Radio depends on the privacy settings in the vehicle.  
Searching for and filtering stations  
In Internet Radio mode, it is possible to filter stations according to categories or search for stations by means of a full-text search.  
1. Tap to start the full-text search.  
2. Enter the name of the desired station.  
The list of found stations is automatically updated during input.  
3. Tap the desired station.  
In media mode, you can play media files from data media on the Infotainment system and, depending on equipment, store your  
favourites for quick access.  
With some equipment levels, the following data media can be used as a media source:  
USB data medium, e.g. USB stick.  
Bluetooth device, e.g. mobile telephone.  
With some equipment levels, the following types of media files can be played back:  
Audio files, e.g. music.  
Video files.  
Restrictions and notes on data media  
Dirty, overheated or damaged data media may be unusable. Observe the manufacturer’s instructions.  
Differences in the quality of data media from different manufacturers can interfere with media playback.  
Incorrect configuration of a data medium can render it unreadable.  
The read time of data media can be increased by the storage capacity, usage state (copying and deletion processes), file system, folder  
structure, and the amount of stored data.  
Playlists simply specify a playback sequence. They link to the location of the media files within the folder structure. There are no media  
files stored in a playlist. To play a playlist, the media files must exist in the locations on the data medium referenced by the playlist.  
No liability can be accepted for damaged, modified or lost files on data media.  
Connecting and selecting a media source  
1. Connect media source.  
2. Tap My media and select the desired media source.  
Searching for and playing media files  
You can search for and play media files from a media source in various ways.  
Searching in a selected media source  
All media files on the connected media source can be found by means of a folder structure or by using the full-text search.  
1. Open the folder structure.  
2. Search through the folder structure for the desired track.  
to start the full text search, tap and enter the name of the desired track.  
The list of found tracks updates itself automatically during input of the full text search string.  
3. Tap the desired track.  
If the selection is located in a folder on a media source at the start of playback, the media files located in this folder will be added  
for playback.  
If a playlist is played, all available tracks in the playlist will be added for playback.  
4. Close the selection with  
.
Saving a media file as a favourite  
Only media files that are saved to My Media in the Music folder can be stored as favourites. You can save individual tracks, albums,  
artists and genres.  
1. Start playback of the desired track.  
2. Tap  
3. Tap  
.
.
tap an already assigned favourite location and hold for around 3 seconds.  
4. Make a selection from the list (e.g. a music track).  
The selection options in the selection list depend on the data attached to the media file. If no genre is specified for music files,  
for example, the genre cannot be saved as a favourite.  
The selection is saved as a favourite at the selected favourite location. If the favourite location was already assigned, the  
previously stored favourite is replaced by the selection.  
Selecting a media file from favourites  
1. Tap  
.
2. Tap the desired favourite.  
Depending on the selected favourite, all tracks that belong to it are added to the current playback content.  
Entertainment playback  
Music can be played on the Infotainment system.  
Depending on country, it is also possible to play videos.  
Video mode  
In video mode, the Infotainment system display can play a video from a data medium or from the internal memory.  
The video soundtrack is played on the vehicle loudspeakers.  
The video image is displayed only when the vehicle is stationary. When the vehicle is in motion, the Infotainment system display is  
switched off. The video audio can continue to be heard.  
In some countries, no video image is displayed even when the vehicle is stationary for traffic safety reasons.  
Functions  
The functions and possible media formats depend on the vehicle equipment and are not available in all countries.  
Media playback and media control via Bluetooth.  
Audio playback in the following formats:  
AAC.  
APE.  
ALAC.  
MP2.  
MP3.  
Vorbis.  
OPUS.  
WMA.  
WAV.  
Video playback in the following formats:  
MPEG-1 and MPEG-2 (.mpg, .mpeg, .mkv, .avi).  
ISO MPEG-4 ASP; Xvid (.mp4, .m4v, .mov, .mkv, .avi).  
ISO MPEG-4 AVC / H.264 (.mp4, .m4v, .mov, .mkv, .avi).  
Windows Media Video 9 (.wmv, .asf, .mkv, .avi).  
Cross-device playlists.  
Cross-source media database: My media.  
The data of all media sources connected to the Infotainment system is stored in a media database, My media.  
If My media is selected, categories, e.g. music, and connected media sources are displayed first.  
All media files of USB devices are filtered according to categories, e.g. albums. This category view is always displayed in My  
media. The classic folder structure of the individual USB data media is additionally located in the My media folder.  
Media search.  
Symbols  
The symbols depend on the equipment and are not available in all countries and may also differ in appearance depending on the  
Infotainment system.  
General symbols  
1. To open the main menu, open the app overview and tap  
Open the current playback content.  
(→ Infotainment system overview).  
Start playback.  
Pause playback.  
Go to previous track.  
Go to next track.  
Repeat current track.  
Repeat all tracks.  
Activate shuffle mode.  
Top right: select media source.  
Open search.  
Add media file as favourite.  
Open favourites list.  
Go back to higher-level folder of the media source.  
Open the settings.  
Symbols for media sources  
My media: select the cross-source media database My media as the media source. Connected USB devices and their folder  
structure can be selected under My media.  
Bluetooth: select a device connected via Bluetooth as the media source. Devices that are not yet connected via Bluetooth can also  
be selected and connected using this function.  
Symbols for categories and groups of media files  
Music tracks.  
Videos.  
Playlists.  
Albums.  
Artists.  
Genres.  
Podcasts.  
Audio books.  
Compilations.  
Symbols for video playback  
Play video in full-screen mode.