Infotainment -> Operating the Infotainment system for Your Volkswagen ID.5 SUV First Generation (2021-2025)

2 Sensor field for switching the Infotainment system on and off  
Tap the sensor field to switch the Infotainment system on or off manually.  
Tap the sensor field to mute the Infotainment system.  
3 Touch slider for volume adjustment  
Swipe to the left to lower the volume.  
Swipe to the right to increase the volume.  
To zoom the map view in or out, swipe with two fingers simultaneously to the left or right.  
4 Home button:  
(below: HOME )  
1. Tap HOME to open the home screen.  
5 Pages  
Some menus and functions have several pages with different content. The current page is highlighted.  
Tap the marking to change to a page.  
Swipe your finger to the left or to the right across the screen to switch between pages.  
6 Vehicle favourites  
Vehicle functions can be saved in the vehicle favourites for quick access, e.g. Auto Hold function. The vehicle favourites can be  
personalised (→ First steps in the Infotainment system).  
1. Tap  
to open the vehicle favourites.  
7 App favourites  
Main menus can be saved in the app favourites for quick access. The app favourites can be personalised (→ First steps in the  
Infotainment system).  
1. Tap the corresponding function button to open a main menu in the app favourites.  
8 Control Centre  
There are additional function buttons in the Control Centre for functions and notifications, e.g. the screen brightness can be adjusted  
here or the Auto Hold function switched on and off. You can configure the displayed functions (→ First steps in the Infotainment  
system).  
1. Tap the marking and slide it down to open the Control Centre.  
9 Notifications and status displays (availability depends on country).  
Notifications and status displays of the user management function and “Privacy settings” function with signal strength display of the  
eSIM, available depending on country.  
1. To open notifications or a status display, tap on the notifications or the desired status display.  
Scroll bar (without item number)  
Some menus and functions have further content above or below the current screen view.  
1. Tap the scroll bar and swipe it up or down to display additional content.  
Resetting the Infotainment system to the factory settings  
1. Open the app overview and tap  
Settings Restore factory settings.  
The vehicle settings are deleted by resetting to the factory settings. This also includes personal data, where applicable. Mobile  
online services can then no longer be used in this vehicle. The services can be used again only after renewed activation. If there  
is a primary user in the vehicle, this user will also be deleted and informed about this by email. For further information, refer to  
the section on mobile online services . If the vehicle has the “Digital Key” function and digital keys have been created, these  
will be irretrievably deleted.  
Opening the quick guide for the Infotainment system (if available)  
The quick guide for the Infotainment system provides further information and tips for operation of the system.  
1. Open the app overview and tap  
.
Switching the Infotainment system on or off  
The Infotainment system switches on automatically in the following cases:  
When the driver gets into the vehicle.  
When the ignition is switched on if the Infotainment system was not manually switched off before.  
If the last set volume does not exceed the preset maximum switch-on volume, the Infotainment system will start up at this volume.  
The Infotainment system switches off automatically in the following cases:  
When the driver leaves the vehicle.  
If you leave the vehicle when the ignition is inactive.  
After around 30 minutes without a user input if you switch on the Infotainment system manually when the ignition is inactive.  
After about 30 minutes without a user input if you remain seated in the vehicle when the ignition is inactive.  
If the Infotainment system no longer reacts, it will restart automatically. If the restart does not work, tap and hold the sensor field for  
switching the Infotainment system on and off for around 15 seconds.  
WARNING  
During a restart of the Infotainment system, functions such as the display of the rear view camera system, acoustic and visual  
warnings of Park Distance Control and Rear Traffic Alert, Park Distance Control, Rear Traffic Alert and other acoustic warnings, may be  
temporarily unavailable. This can lead to accidents and serious injuries.  
Always pay due attention and do not rely exclusively on the systems. The driver is always responsible for all driving tasks.  
Pay attention to the traffic situation and the area around the vehicle when driving into and out of a parking space.  
Use the foot brake to slow the vehicle in a hazardous situation.  
Wait until the Infotainment system and other systems have started up completely.  
Operating the screen (touchscreen)  
You can operate the functions of the Infotainment system using the screen. The screen brightness can be adjusted via the Control  
Centre (→ Infotainment system overview) 8 . You can find a detailed explanation of the different finger gestures in the digital  
instructions on the Infotainment system, where available.  
1. Open the app overview and tap  
Operation.  
Main menus in the app overview  
Main menus are visible as function buttons in the app overview and on the home screen. The position of the function buttons can be  
configured.  
Opening main menus  
1. Tap the corresponding function button to open a main menu, e.g. for the navigation system.  
The following main menus may be included as function buttons in the app overview:  
Background lighting, Background lighting .  
App-Connect .  
Assist systems .  
Vehicle .  
IDA: voice assistant .  
ID. software: you will find information on the software version here.  
Sound (→ First steps in the Infotainment system).  
Air conditioning .  
Charging .  
Navigation .  
Users, User management .  
Parking.  
Radio/Media .  
Legal.  
Settings (→ First steps in the Infotainment system).  
Shop.  
Seats.  
Stat. air con: stationary air conditioning .  
Telephone .  
Tips/Help: here you can find further information on the functions and operation of the Infotainment system, e.g. the quick guide  
(→ First steps in the Infotainment system).  
Configuring the app overview  
You can configure the layout of the function buttons and also the pages and displays in the app overview or have them positioned on  
the basis of factory layout templates.  
1. Open the app overview.  
2. Tap a function button and hold until an additional window opens.  
3. Tap a function button in the additional window and hold until the function button is visibly highlighted.  
4. Move the function button to the desired position and release.  
5. Tap Finish.  
Personalisation  
Personalise function buttons and pages depending on the vehicle equipment (→ First steps in the Infotainment system).  
Operating break  
If the Infotainment system is operated frequently within a short period of time while driving, there may be a short operating pause.  
This operating pause will be cancelled automatically after a short time.  
Seasonal Infotainment animations  
Depending on the country, thematic animations are displayed in the Infotainment system at certain times of the year. In addition,  
ID. Light animations and certain sounds of the Infotainment system will be adapted for some of these periods This function is activated  
at the factory and can be deactivated if required.  
Activating or deactivating seasonal Infotainment animations  
The function can be activated or deactivated at any time while a seasonal animation is displayed in the Infotainment system. Only the  
currently running animation in the Infotainment system can be activated or deactivated. Future seasonal animations will be  
automatically activated and displayed again.  
1. Open the app overview and tap Settings Screen Seasonal Infotainment animations.  
2. Tap Switch off running seasonal Infotainment animations and activate or deactivate as required.  
Depending on equipment, you can personalise the Infotainment system to permit faster access to favourite or frequently used  
functions.  
You can find tiles for accessing further menus and functions on the pages of the Infotainment system.  
Configuring tiles  
Configure the tiles by removing or adding pages.  
1. Tap HOME .  
2. Tap a tile and hold until an additional window opens.  
3. To add a new page with tiles, tap , tap the desired template, and tap OK. New tiles are created without functions.  
to remove a page with tiles, tap Delete page and confirm.  
4. Tap Finish to return to the page.  
At least two pages are always available. These cannot be removed.  
Adapting tiles  
Adapt the tiles and the displayed tile functions on the Infotainment system pages in order to customise the Infotainment system to  
suit your needs.  
1. Tap HOME .  
2. Tap a tile and hold until an additional window opens.  
3. To add functions to a tile, tap the desired tile.  
4. Tap the desired function in the additional window. Various functions are available depending on the size of the tile.  
5. To remove a function from a tile, tap the desired tile and then tap the desired function in the additional window.  
6. Tap Finish.  
More functions are available for some tiles than are visible at first glance in the additional window. Swipe to the left or right in  
the additional window to see all functions.  
Adapting the Control Centre  
Adapt the Control Centre of the Infotainment system to permit faster access to favourite or frequently used functions such as the Auto  
Hold function.  
1. Open the Control Centre.  
2. Tap a function and hold until an additional window opens.  
3. Tap the desired function in the additional window.  
4. Tap Finish.  
More functions are available for the Control Centre than are visible at first glance in the additional window. Swipe to the left or  
right in the additional window to see all functions.  
Personalising app favourites  
1. Tap to add a main menu.  
to customise a main menu, tap and hold an assigned memory location until an additional window opens.  
2. Tap the desired function in the additional window.  
3. Tap Finish.  
Deleting app favourites  
1. Tap  
.
tap and hold an assigned memory location until an additional window opens.  
2. Tap the desired favourite in the app favourites.  
3. Tap Delete favourite and confirm.  
4. Tap Finish.  
It is also possible to reset all app favourites to the factory settings. To do this, tap  
Factory settings.  
Personalising vehicle favourites  
1. Open the vehicle favourites.  
2. Tap to add vehicle favourites.  
to customise vehicle favourites, tap and hold an assigned memory location until an additional window opens.  
3. Tap the desired function in the additional window.  
4. Tap Finish.  
Deleting vehicle favourites  
1. Open the vehicle favourites.  
2. Tap  
.
tap and hold an assigned memory location until an additional window opens.  
3. Tap the desired favourite in the vehicle favourites.  
4. Tap Delete favourite.  
5. Tap Finish.  
It is also possible to reset all vehicle favourites. To do this, tap  
Opening tips for personalisation (if available)  
You can find further information and tips for personalisation in the digital instructions for the Infotainment system.  
Reset all and confirm.  
1. Open the app overview and tap  
Custom.  
Changing settings  
The meanings of the following symbols apply to all system and sound settings.  
Changes are automatically stored when a menu is closed.