Get Starting and driving Guide for Volkswagen T Cross SUV First Generation (2018-2025)

Personal data

Starting and driving

Starting with the key

Notes on starting

Only valid for some countries.

Personal customer data is collected, processed and

used by Volkswagen in accordance with the provi-

sions of the generally binding legal provisions in the

area of personal data protection.

DANGER

The current declaration on the protection of person-

al data can be found in the My Volkswagen Connect

application.

As a contracting party with regard to the use of the

My Volkswagen Connect services, you must ensure

the protection of personal data and the right to pri-

vacy.

Danger of poisoning by exhaust gases!

Do not run the engine in an enclosed space.

·

Positions of the key in the ignition lock

Inform the vehicle user and passengers that the ve-

hicle is transmitting user data and using localisation

services. Failure to do so may violate the rights of

vehicle users and passengers.

Localisation services include, for example, informa-

tion on the last parking position, area notification or

speed notification.

1

2

3

Ignition off

Vehicle Status Report

Ignition on

Start the engine

Usage

Starting the vehicle with manual transmission

— Secure the vehicle with the parking brake.

— Move the shift lever to the neutral position.

— Keep the clutch pedal depressed.

Only valid for some countries.

The vehicle health report function enables the vehi-

cle status to be tracked online.

The service is in the My Volkswagen Connect appli-

cation is available.

—

Turn key to position 3 .

The available vehicle data includes the vehicle condi-

tion as well as the vehicle health.

— Release the key.

Starting the vehicle with automatic transmission

— Secure the vehicle with the parking brake.

— Keep the brake pedal depressed.

Requirements

— Move the selector lever to position or

.

Only valid for some countries.

—

Turn key to position 3 .

The service and the coupled functions are available

depending on the following conditions:

— Release the key.

CAUTION

✓

The My Volkswagen Connect services are availa-

ble.

Danger of unexpected vehicle movement!

The user has paired the vehicle with the tele-

phone number.

At temperatures below -10°C, start the vehicle

with the selector lever in the position.

·

Stopping the engine

— Secure the vehicle with the parking brake.

—

Turn key to position 1 .

85

On vehicles with automatic transmission, the key

can only be removed when the selector lever is in

the position.

Starting the vehicle with automatic transmission

— Secure the vehicle with the parking brake.

— Keep the brake pedal depressed.

WARNING

— Move the selector lever to position or

— Press the starter button.

.

Steering lock hazard!

During a journey with the engine stopped, the

ignition must always be switched on.

·

CAUTION

Danger of unexpected vehicle movement!

NOTICE

At temperatures below -10°C, start the vehicle

with the selector lever in the position.

·

Risk of engine overheating!

Do not switch the engine off immediately at the

·

Stopping the engine

end of your journey after the engine has been

running at high loads. Leave it to run at an idling

speed for about 1 minute.

— Secure the vehicle with the parking brake.

— Press the starter button.

WARNING

Steering lock hazard!

Start at the push of a button

During a journey with the engine stopped, the

·

ignition must always be switched on.

Notes on starting

NOTICE

DANGER

Risk of engine overheating!

Danger of poisoning by exhaust gases!

Do not switch the engine off immediately at the

·

Do not run the engine in an enclosed space.

·

end of your journey after the engine has been

running at high loads. Leave it to run at an idling

speed for about 1 minute.

Operating conditions

✓

The vehicle key is located in the vehicle interior.

Starting issues

NOTICE

Risk of key loss, possibly of key damage!

Troubleshooting

The system can detect the key even if it has been

forgotten on the vehicle roof.

NOTICE

Always keep the key with you.

·

Danger of engine damage!

Switching the ignition on and off

Do not start the vehicle by towing.

·

The engine does not start

— Switch off the ignition.

— Wait 30 seconds and repeat the starting proce-

dure.

— Press the starter button.

— If the engine does not start, use the jump start

cables with the 12 volt vehicle battery of another

vehicle » page 108 or seek the help of a specialist

garage.

Starting the vehicle with manual transmission

— Secure the vehicle with the parking brake.

— Move the shift lever to the neutral position.

— Keep the clutch pedal depressed.

The engine does not start, the display shows a mes-

sage regarding the immobilizer

— Press the starter button.

— Use the other vehicle key.

86

Starting and driving

— If the engine does not start, seek the help of

a specialist garage.

Functionality

If the system determine that the engine is not nee-

ded when the vehicle stops, it turns off the engine

and starts it again when moving off.

The key cannot be turned in the ignition

— Move the steering wheel back and forth while

turning the key.

Vehicle with manual transmission

Starting is not possible with the starter button, the

system did not detect the key

A system-related engine switch-off occurs when

stopping, when switching the gear lever into the

neutral position, and when releasing the clutch ped-

al.

illuminates

A system-related engine start occurs when the

clutch pedal is pressed down.

Vehicle with automatic transmission

A system-related engine switch-off occurs when the

brake pedal is actuated and the engine is stopped.

A system-related engine start takes place after re-

leasing the brake pedal.

Status display in the instrument cluster display

– Engine is switched off via the START-STOPP

system

— Place the key against the plastic cover under the

right-hand control lever.

– Engine is not switched off via the START-

STOPP system due to operating conditions

that are not met

— Press the starter button.

— If the engine does not start, seek the help of

a specialist garage.

The key might not be detected if the battery

in the key is nearly discharged or the signal is

faulty.

Operating conditions

The engine cannot be turned off with the starter

button

Some conditions are systemic and can neither be in-

fluenced nor recognised. Therefore, the system may

react differently in situations which seem identical

from the driver's perspective.

— Hold the starter button or press twice.

The radiator fan keeps running even after the en-

gine has stopped

The driver must fulfil the following conditions:

✓

The driver's door is closed.

The radiator fan can continue to run for approxi-

mately 10 minutes after the engine is stopped. This

is not a defect.

The driver has fastened the seat belt.

The driving speed was higher than 4 km/h after

the last stop.

The engine makes noises after the cold start

The increased running noise is due to the briefly in-

creased engine speed. This is not a defect.

Settings

START STOP

Automatic activation

— Upon start-up of the engine.

Usage

Deactivate/activate system

The START-STOPP system reduces polluting emis-

sions and the CO₂emissions and saves fuel.

— Press the button.

START STOP

87

When the system is deactivated, the symbol illumi-

nates in the button

Automatic gearbox

.

If a system-related engine switch-off occurs and the

system is deactivated, the engine will start.

Lever positions

Troubleshooting

The engine does not switch off when stopping, or it

starts before starting up

The system has detected that the engine is running.

Manual gearbox

Parked vehicle

Operation

The drive wheels are locked.

Only set the position when the vehicle is sta-

tionary.

NOTICE

Danger of engine damage!

Reverse gear

Shift into higher gear before reaching the red area

of the rev counter scale.

·

Only set the position when the vehicle is sta-

tionary.

Neutral

NOTICE

There is no transmission of engine power to the

wheels.

Danger of gearbox damage!

Depress the clutch pedal all the way down.

·

Forward drive / sports program

If not in the process of changing gear, do not

The gear is changed automatically.

leave your hand on the gearshift lever.

In mode, the gear is changed at higher speeds

than in mode.

Engaging reverse gear

— Stop the vehicle.

Choose between and (spring-loaded posi-

tion)

— Depress the clutch pedal completely.

— Move the shift lever to the neutral position.

— Push the gearshift lever down.

— Set this completely to the left.

— Wait briefly.

Moving the selector lever out of the or position

lights up - the selector lever is locked

— Engage reverse gear.

— Press the brake pedal, and at the same time, press

the button in the selector lever.

88

Starting and driving

WARNING

Risk of the stationary vehicle rolling away auto-

matically!

When the selector lever is in the

position or in manual shift mode, secure the ve-

hicle with the brake.

position,

·

Operation

+

-

Starting up

Changing up a gear

Changing down a gear

— Keep the brake pedal depressed.

— Start the engine.

Manually changing gear with the shift paddles on

the steering wheel

— Press the button in the selector lever and set it to

the desired position.

— Release the brake pedal and press the accelerator

pedal lightly.

Speeding up while driving (kick-down) (Kick-down)

— Fully depress the accelerator.

Stopping temporarily (e.g. at a junction)

— Leave the selector lever in the

position and

secure the vehicle with the brake pedal.

Stopping

-

Changing down a gear

Changing up a gear

— Keep the brake pedal depressed.

+

— Secure the vehicle with the parking brake.

—

+

To switch on the shift paddle, press

-

or

.

— Press the button in the selector lever and set it to

the position.

+

To turn off the shift paddle, hold

.

— Turn off the engine.

If none of the shift paddles are pressed for a certain

time, manual shift mode turns off automatically.

Driving in neutral

If the system detects that no gear is engaged while

driving, it automatically switches to neutral position.

If the engine threatens to over-rev

— The gearbox automatically changes to the next

higher gear.

will be displayed in the instrument cluster.

— The transmission prevents changing to the next

lower gear.

Requirements for driving in neutral position

✓

mode is chosen.

Neither the accelerator nor the brake pedal is

pressed.

Troubleshooting

✓

The vehicle speed is 20-130 km/h.

The selector lever cannot be moved out of position

in the normal way

Manually switching gear with the selector lever

— Manually unlock the selector lever » page 90.

— To turn on, put the selector lever in the

posi-

tion to the right.

Gearbox overheated

— To turn off, put the selector lever back in the

position.

illuminates together with

Automatic gearbox

89

or

illuminates together with

Message regarding the gearbox overheating

— You may continue driving, exercising appropriate

caution.

illuminates together with

or

illuminates together with

Message regarding the gearbox overheating

— Insert a flat-head screwdriver or push a similar

tool into the gap in the area of arrow A .

— Stop driving! Stop the vehicle and stop the en-

gine.

— Carefully loosen and lift the quadrant cover.

— Push the foam insert away until the yellow re-

lease lever is visible.

— After the indicator light goes out, your journey

can continue.

— If the warning light does not go out, stop driving!

Seek the help of a specialist garage.

Gearbox impaired

illuminates together with

or

illuminates together with

Message regarding the gearbox in emergency

mode

— Press with the vehicle key on the release lever,

and at the same time, press the key in the selec-

tor lever.

— You may continue driving, exercising appropriate

caution.

— Immediately seek the help of a specialist garage.

— Put the selector lever in position.

illuminates together with

or

Economical driving style

illuminates together with

Message regarding a gearbox fault

Tips for economical driving

— Stop driving! Seek the help of a specialist garage.

— Avoid unnecessary acceleration and braking.

Starting up a vehicle that is stuck

— Follow the gear recommendation in the display of

the instrument cluster.

— Adjust the selector lever between

and . The

vehicle will then start to rock and be easier to

free.

— Avoid full acceleration and too high speeds.

— Avoid engine idling during longer periods of sta-

tionary time.

— Do not warm up the engine while the vehicle is

stationary. If possible, start your journey as soon

as the engine starts.

Manual release of automatic gear-

box

— Observe the prescribed tyre pressure » page 116.

— Remove unnecessary ballast.

— Secure the vehicle with the parking brake.

— Remove the roof rack when it is not needed.

— Switch on electric consumers only for as long as

necessary.

90

Starting and driving

— Do not leave the windows open while driving.

Installing the towing eye

Towing eye and towing proce-

dure

Conditions for towing

✓

The technical condition of the vehicle enables

the towing process.

✓

The ignition is switched on.

— Screw in the towing eye.

The shift lever is in the neutral position or the

selector lever is in the position.

— Insert the wheel wrench or similar object through

the towing eye.

— Tighten the towing eye.

After the towing process

— Unscrew the towing eye.

— Insert the cover cap.

Restriction

— Towing speed max. 50 km/h

— Towing distance max. 50 km

Towing the vehicle

Towing lug

When towing, observe the country-specific legal

regulations.

Removing the front cap

Towing takes practice. Both drivers should be famili-

ar with the specific features of the towing process.

WARNING

When the ignition is switched off, the brake boos-

ter and the power steering do not work. In addi-

tion, there is a risk that the steering lock will en-

gage.

If it is not possible to start the engine, switch on

the ignition!

·

— Press on the cap and remove it.

WARNING

Removing the rear cap

The tow rope must not be twisted.

·

Use a braided synthetic fibre rope for towing.

Do not use a twisted tow rope.

— Press on the cap and remove it.

Towing eye and towing procedure

91

When braking in a vehicle with manual trans-

mission, when the vehicle is in gear and at low

revs, depress the clutch pedal.

·

DANGER

Danger of the brakes overheating!

Do not depress the brake pedal unless braking is

required.

·

If the original front spoiler is damaged, ensure

the air supply to the front brakes is guaranteed.

·

NOTICE

Always keep the tow rope taut during the towing

procedure.

·

Inspecting the brake fluid level

NOTICE

Test conditions

Danger of gearbox damage!

✓

The vehicle is on a horizontal surface

The engine is off

If the gearbox no longer contains any oil, the ve-

·

hicle must only be towed with the front axle

raised clear of the ground or transported on

a special breakdown vehicle.

Checking

Vehicles with automatic transmission must not be

towed without the ignition switched on or with

the rear axle raised.

·

Where should the tow rope or the tow bar be se-

cured?

— At the front towing eye

— At the rear towing eye

Information for the driver of the towing vehicle

— Drive slowly and smoothly.

The fill level must be within the marked range.

— Only accelerate once the rope is taut.

— If the level is below the mark

ue.

, do not contin-

Information for the driver of the towed vehicle

— Do not refill liquid.

— Move the shift lever to the neutral position or the

selector lever to the position.

— Seek the help of a specialist garage.

If the brake fluid level is too low, this will be indica-

ted in the instrument cluster by the illumination of

is displayed in the status bar. Nevertheless, we

recommend checking the brake fluid level regularly

directly at the reservoir.

Brakes

What you should be mindful of

WARNING

Danger of brake failure!

WARNING

If the fluid level falls significantly within a short

Problems and faults with the brake system can ex-

tend the braking distance of the vehicle!

time or drops below the mark

tem may have become leaky.

, the brake sys-

Stop driving! Seek the help of a specialist ga-

rage.

DANGER

·

Danger of a functional restriction of the brake

booster!

92

Starting and driving

Specification

Applying

The brake fluid must comply with standard

VW 501 14. This standard complies with the require-

ments of the FMVSS 116 DOT4 standard.

Changing

Have the brake fluid replaced by a specialist garage.

— Pull the lever up to the stop position.

WARNING

Illuminates

Loosening

from the isolation box.

Danger of brake failure!

If the brake fluid change date is exceeded, heavy

braking may cause vapour bubbles to form in the

brake system.

— Pull the lever up a little and push in the lock but-

ton.

— Press and hold the lock button and pull the lever

completely down.

Troubleshooting

Brake fluid level is too low

illuminates

— Stop driving! Seek the help of a specialist

garage.

Brake system and anti-lock braking system faulty

illuminates together with

— Stop driving! Seek the help of a specialist

garage.

Reduced braking effect

Damp, frozen, salt-affected or corroded brakes can

impair the braking effect.

— Clean the brakes by braking several times if traffic

conditions allow it.

When the engine is stopped, the brake booster does

not work

— Depress the brake pedal more forcefully.

Handbrake

Operation

WARNING

Risk of an accident!

An insufficiently released parking brake will impair

the function of the brake system.

Fully release the parking brake before driving.

·

Handbrake

93

Starting and driving for Your Volkswagen T Cross SUV First Generation (2018-2025)

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