Get Starting and driving -> Starting issues Guide for Volkswagen T Cross SUV First Generation (2018-2025)

On vehicles with automatic transmission, the key

can only be removed when the selector lever is in

the position.

Starting the vehicle with automatic transmission

— Secure the vehicle with the parking brake.

— Keep the brake pedal depressed.

WARNING

— Move the selector lever to position or

— Press the starter button.

Steering lock hazard!

During a journey with the engine stopped, the

ignition must always be switched on.

CAUTION

Danger of unexpected vehicle movement!

NOTICE

At temperatures below -10°C, start the vehicle

with the selector lever in the position.

Risk of engine overheating!

Do not switch the engine off immediately at the

Stopping the engine

end of your journey after the engine has been

running at high loads. Leave it to run at an idling

speed for about 1 minute.

— Secure the vehicle with the parking brake.

— Press the starter button.

WARNING

Steering lock hazard!

Start at the push of a button

During a journey with the engine stopped, the

ignition must always be switched on.

Notes on starting

NOTICE

DANGER

Risk of engine overheating!

Danger of poisoning by exhaust gases!

Do not switch the engine off immediately at the

Do not run the engine in an enclosed space.

end of your journey after the engine has been

running at high loads. Leave it to run at an idling

speed for about 1 minute.

Operating conditions

✓

The vehicle key is located in the vehicle interior.

Starting issues

NOTICE

Risk of key loss, possibly of key damage!

Troubleshooting

The system can detect the key even if it has been

forgotten on the vehicle roof.

NOTICE

Always keep the key with you.

Danger of engine damage!

Switching the ignition on and off

Do not start the vehicle by towing.

The engine does not start

— Switch off the ignition.

— Wait 30 seconds and repeat the starting proce-

dure.

— Press the starter button.

— If the engine does not start, use the jump start

cables with the 12 volt vehicle battery of another

vehicle » page 108 or seek the help of a specialist

garage.

Starting the vehicle with manual transmission

— Secure the vehicle with the parking brake.

— Move the shift lever to the neutral position.

— Keep the clutch pedal depressed.

The engine does not start, the display shows a mes-

sage regarding the immobilizer

— Press the starter button.

— Use the other vehicle key.

Starting and driving

— If the engine does not start, seek the help of

a specialist garage.

Functionality

If the system determine that the engine is not nee-

ded when the vehicle stops, it turns off the engine

and starts it again when moving off.

The key cannot be turned in the ignition

— Move the steering wheel back and forth while

turning the key.

Vehicle with manual transmission

Starting is not possible with the starter button, the

system did not detect the key

A system-related engine switch-off occurs when

stopping, when switching the gear lever into the

neutral position, and when releasing the clutch ped-

al.

illuminates

A system-related engine start occurs when the

clutch pedal is pressed down.

Vehicle with automatic transmission

A system-related engine switch-off occurs when the

brake pedal is actuated and the engine is stopped.

A system-related engine start takes place after re-

leasing the brake pedal.

Status display in the instrument cluster display

– Engine is switched off via the START-STOPP

system

— Place the key against the plastic cover under the

right-hand control lever.

– Engine is not switched off via the START-

STOPP system due to operating conditions

that are not met

— Press the starter button.

— If the engine does not start, seek the help of

a specialist garage.

The key might not be detected if the battery

in the key is nearly discharged or the signal is

faulty.

Operating conditions

The engine cannot be turned off with the starter

button

Some conditions are systemic and can neither be in-

fluenced nor recognised. Therefore, the system may

react differently in situations which seem identical

from the driver's perspective.

— Hold the starter button or press twice.

The radiator fan keeps running even after the en-

gine has stopped

The driver must fulfil the following conditions:

✓

The driver's door is closed.

The radiator fan can continue to run for approxi-

mately 10 minutes after the engine is stopped. This

is not a defect.

The driver has fastened the seat belt.

The driving speed was higher than 4 km/h after

the last stop.

The engine makes noises after the cold start

The increased running noise is due to the briefly in-

creased engine speed. This is not a defect.

Settings

START STOP

Automatic activation

— Upon start-up of the engine.

Usage

Deactivate/activate system

The START-STOPP system reduces polluting emis-

sions and the CO₂emissions and saves fuel.

— Press the button.

START STOP

Starting and driving -> Starting issues for Your Volkswagen T Cross SUV First Generation (2018-2025)

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