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Starting and driving -> START STOP for Your Volkswagen T Cross SUV First Generation (2018-2025)

— If the engine does not start, seek the help of  
a specialist garage.  
Functionality  
If the system determine that the engine is not nee-  
ded when the vehicle stops, it turns off the engine  
and starts it again when moving off.  
The key cannot be turned in the ignition  
— Move the steering wheel back and forth while  
turning the key.  
Vehicle with manual transmission  
Starting is not possible with the starter button, the  
system did not detect the key  
A system-related engine switch-off occurs when  
stopping, when switching the gear lever into the  
neutral position, and when releasing the clutch ped-  
al.  
illuminates  
A system-related engine start occurs when the  
clutch pedal is pressed down.  
Vehicle with automatic transmission  
A system-related engine switch-off occurs when the  
brake pedal is actuated and the engine is stopped.  
A system-related engine start takes place after re-  
leasing the brake pedal.  
Status display in the instrument cluster display  
– Engine is switched off via the START-STOPP  
system  
— Place the key against the plastic cover under the  
right-hand control lever.  
– Engine is not switched off via the START-  
STOPP system due to operating conditions  
that are not met  
— Press the starter button.  
— If the engine does not start, seek the help of  
a specialist garage.  
The key might not be detected if the battery  
in the key is nearly discharged or the signal is  
faulty.  
Operating conditions  
The engine cannot be turned off with the starter  
button  
Some conditions are systemic and can neither be in-  
fluenced nor recognised. Therefore, the system may  
react differently in situations which seem identical  
from the driver's perspective.  
— Hold the starter button or press twice.  
The radiator fan keeps running even after the en-  
gine has stopped  
The driver must fulfil the following conditions:  
The driver's door is closed.  
The radiator fan can continue to run for approxi-  
mately 10 minutes after the engine is stopped. This  
is not a defect.  
The driver has fastened the seat belt.  
The driving speed was higher than 4 km/h after  
the last stop.  
The engine makes noises after the cold start  
The increased running noise is due to the briefly in-  
creased engine speed. This is not a defect.  
Settings  
START STOP  
Automatic activation  
— Upon start-up of the engine.  
Usage  
Deactivate/activate system  
The START-STOPP system reduces polluting emis-  
sions and the CO2emissions and saves fuel.  
— Press the button.  
START STOP  
87  
When the system is deactivated, the symbol illumi-  
nates in the button  
Automatic gearbox  
.
If a system-related engine switch-off occurs and the  
system is deactivated, the engine will start.  
Lever positions  
Troubleshooting  
The engine does not switch off when stopping, or it  
starts before starting up  
The system has detected that the engine is running.  
Manual gearbox  
Parked vehicle  
Operation  
The drive wheels are locked.  
Only set the position when the vehicle is sta-  
tionary.  
NOTICE  
Danger of engine damage!  
Reverse gear  
Shift into higher gear before reaching the red area  
of the rev counter scale.  
·
Only set the position when the vehicle is sta-  
tionary.  
Neutral  
NOTICE  
There is no transmission of engine power to the  
wheels.  
Danger of gearbox damage!  
Depress the clutch pedal all the way down.  
·
·
Forward drive / sports program  
If not in the process of changing gear, do not  
The gear is changed automatically.  
leave your hand on the gearshift lever.  
In mode, the gear is changed at higher speeds  
than in mode.  
Engaging reverse gear  
— Stop the vehicle.  
Choose between and (spring-loaded posi-  
tion)  
— Depress the clutch pedal completely.  
— Move the shift lever to the neutral position.  
— Push the gearshift lever down.  
— Set this completely to the left.  
— Wait briefly.  
Moving the selector lever out of the or position  
lights up - the selector lever is locked  
— Engage reverse gear.  
— Press the brake pedal, and at the same time, press  
the button in the selector lever.  
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Starting and driving