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Opening and closing -> Troubleshooting (Locks) for Your Volkswagen T-Roc SUV First Generation (2017-2025)

Indicator lamp lights up continuously  
The red LED in the vehicle door flashes at short intervals and then lights up continuously.  
There is a fault in the locking system.  
1. Go to a suitably qualified workshop. Volkswagen recommends using an authorised Volkswagen repairer.  
Turn signals do not flash  
The turn signals do not flash as confirmation when the vehicle is locked.  
1. Check to make sure that all the doors, the boot lid and the bonnet are closed.  
Vehicle locks itself automatically  
The vehicle will lock itself again automatically after around 45 seconds if all the following conditions apply:  
The vehicle was unlocked using the vehicle key or Keyless Access.  
The boot lid was not opened.  
No door was opened.  
The ignition was not switched on.  
Manual locking and unlocking on vehicles with open door lock cylinder  
1. To unlock manually, insert the vehicle key into the lock cylinder and turn it anticlockwise.  
On right-hand drive vehicles, turn the vehicle key clockwise.  
Only the driver door is opened.  
The anti-theft alarm sounds.  
2. Switch on the ignition to turn off the anti-theft alarm.  
3. The other doors can now be opened using the central locking button.  
1. To lock manually, insert the vehicle key into the lock and turn it clockwise.  
On right-hand drive vehicles, turn the vehicle key anticlockwise.  
All doors are locked.  
The anti-theft alarm is activated.  
2. Check that all doors are locked.  
Response when locking the vehicle with a second vehicle key  
On vehicles with the keyless locking and starting system Keyless Access: the vehicle key inside the vehicle is disabled for starting the  
engine as soon as the vehicle is locked from outside with a second vehicle key. However, an emergency start is possible.  
1. To enable the vehicle key inside the vehicle for a normal engine start, press the  
button on the vehicle key inside the vehicle.  
Unlocking and locking the vehicle after airbags have been triggered  
The entire vehicle is unlocked if the airbags are activated during an accident. The doors can be opened without a key by forcefully  
pulling the door handles.  
Depending on the extent of the damage, the vehicle can be locked after an accident as follows:  
1. Switch off the ignition.  
2. Open the driver’s door and close it again.  
3. Lock the vehicle.  
It may not be possible to lock or unlock the vehicle using Keyless Access if the 12-volt vehicle battery or button cell in the  
vehicle key is weak or discharged. The vehicle can be unlocked or locked manually.  
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding display will be shown on the instrument  
cluster display. This may occur if the vehicle key is disrupted by another radio signal or is covered by another item such as an  
aluminium suitcase.  
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.  
The anti-theft alarm monitors the doors, bonnet and the boot lid.  
The anti-theft alarm is automatically activated when the vehicle is locked.  
If the vehicle is not opened electronically with a valid vehicle key, the anti-theft alarm is triggered and emits acoustic and visual  
warning signals for up to 5 minutes.  
When does the system trigger an alarm?  
When a door that was unlocked mechanically with the vehicle key is opened.  
When the bonnet is opened.  
When the boot lid is opened.  
If the ignition is switched on using an invalid key.  
If the 12-volt vehicle battery is disconnected.  
If a bicycle carrier that is connected to the anti-theft alarm system is removed.  
If a trailer that is connected to the anti-theft alarm system is removed.  
If there is movement inside a vehicle with interior monitoring (→ Interior monitoring system and anti-tow alarm).  
If vehicles with anti-tow alarm are lifted or towed (→ Interior monitoring system and anti-tow alarm).  
If vehicles with anti-tow alarm or interior monitoring are transported on a car ferry or by rail (→ Interior monitoring system and anti-  
tow alarm).  
If a device is connected to the diagnostic connection when the anti-theft alarm system is active.  
Switching off the alarm  
1. Unlock the vehicle using the unlocking button  
on the vehicle key.  
switch on the ignition using a valid vehicle key.  
2. On vehicles with Keyless Access locking and starting system: when the vehicle key is within range for unlocking, grip the door  
handle .  
The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged.  
If the connection to a trailer connected to the anti-theft alarm system is interrupted, the anti-theft alarm system may be  
triggered .