Service events are displayed on the digital instrument cluster and in the Infotainment system. The content of the displays can vary as
different versions of the digital instrument cluster and Infotainment system are available.
Service schedules at Volkswagen are divided into two categories, oil change service and inspections. The service interval display
provides information on the next service which includes an oil change and on the next scheduled inspection.
In vehicles with fixed oil change service interval, services take place at predefined intervals.
The service intervals are calculated on an individual basis in vehicles with flexible oil change service interval. An oil change service must
be carried out only when required by the vehicle. The individual conditions in which the vehicle is used and the driver’s personal driving
style are taken into account. The service reminder is displayed for the first time 30 days before the calculated oil change service is due.
The distance is rounded to the nearest 100 km (mi) and the remaining time is rounded to full days.
Service notification
If an oil change service or inspection is due soon, a service alert will appear the next time the ignition is switched on.
The kilometres (miles) value or time shown corresponds to the maximum distance or time that can still be driven before the next
service.
Service event
For a scheduled oil change service or a scheduled inspection, an acoustic warning will sound when the ignition is switched on and the
spanner symbol
appear:
will be displayed for several seconds on the instrument cluster display. One of the following displays will also
—Please have your vehicle inspected.
—Oil change service due!
—Oil change service and inspection due!
Accessing service schedules
You can access the current scheduled service event when the ignition is switched on, the engine is not running, and the vehicle is
stationary:
1. Tap Vehicle.
2. To show the service information, open the Status menu and tap the Service function button.
Information on the service schedule can also be accessed via the Service menu (→ Service menu).
Resetting the service interval display
If the service interval display was not reset after the oil change service or inspection, the display can be reset as follows:
The service interval display can only be reset via the Service menu (→ Service menu).
Do not reset the service interval display between service intervals – otherwise incorrect data may be shown.
If the oil change service interval was reset manually, the service interval display then also changes to a fixed service interval in vehicles
with flexible oil change service interval.
The service message will go out automatically after a few seconds when the engine is running, or when you press the
button on the multifunction steering wheel.
If the 12-volt vehicle battery was disconnected for long periods in vehicles with flexible oil change service interval, the system
cannot calculate the time at which the next oil change service is due. The information shown in the service interval display may
therefore be incorrect. In this case, observe the maximum permissible service intervals.
Displaying the vehicle identification number
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