Get Opening and closing -> Central locking system Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

—If the vehicle is not unlocked or locked for a long period of time

—If a sensor is triggered too frequently

Reactivating the sensor pads:

1. Unlock the vehicle using the button on the vehicle key.

Valid vehicle key cannot be detected

The yellow indicator light turns on. A message will also appear in the instrument cluster display.

The vehicle key is no longer in the vehicle or within range of the sensors.

1. Do not switch the ignition off.

2. Bring the vehicle key back into the vehicle or within range of the sensors.

Or: depending on the vehicle equipment, remove the vehicle key from the immediate vicinity of the wireless

charging function. Then place the vehicle key on the center console shelf.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

If at least one window is open and the sensors in one door handle are permanently activated, then all

windows will close.

If the message Keyless faulty. appears in the instrument cluster display, there may be a malfunction in the

Keyless Access system. Contact a suitably qualified professional. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Introduction

The central locking system allows you to unlock and lock all doors, the trunk lid, and the fuel filler flap from one

location.

The vehicle can be locked when the ignition has been switched off or if the driver has exited the vehicle when the

engine is stopped.

The doors can be manually locked and in some cases unlocked, for example if the vehicle key or the central locking

system is malfunctioning.

Display for open doors

An image in the instrument cluster display indicates if one or more doors have not opened or closed correctly.

Do not continue driving!

1. Safely park the vehicle, if necessary.

2. Open the respective door and close it again.

The image is also displayed when the ignition is switched off, and it disappears several seconds after the doors are

closed and the vehicle is locked.

WARNING

If a door is not closed correctly, it can open suddenly while driving and cause serious or fatal injuries.

● Stop as soon as traffic allows and close the door.

● When closing the door, make sure it engages securely and completely. When closed, the door must be flush with

the areas of the vehicle body that are around the door.

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WARNING

When the door is being held open by the door arrester, it may close by itself in high winds or on inclines, which can

cause serious injuries.

● Always hold the door handle firmly when opening and closing the door.

WARNING

Opening and closing the doors and trunk lid without due care can be dangerous and result in serious injuries.

● Do not open or close the doors and trunk lid if anyone is in the way.

WARNING

The central locking system locks all the doors. In case of an emergency or accident, locked doors can make it more

difficult for first responders to access the vehicle interior. When the vehicle is locked from the outside, the doors

and power windows cannot be opened from the inside. There is a risk of serious or fatal injuries.

● Never leave children, people requiring assistance or animals unattended in the vehicle.

WARNING

All doors can be locked from the inside using the central locking button. Otherwise, children, people requiring

assistance or animals could be locked inside the vehicle. In an emergency, they may not be able to exit the vehicle

without assistance or help themselves. Otherwise, they may be subjected to very high or low temperatures. There is

a risk of serious or fatal injuries.

● Never leave children, people requiring assistance or animals unattended in the vehicle.

NOTICE

Removing caps without due care may result in damage to the vehicle.

● When using the emergency locking or emergency unlocking feature, remove and reinstall the parts carefully and

correctly.

When the vehicle is locked from the inside, it reduces the risk of opening the doors unintentionally and of

unauthorized people entering the vehicle.

Some settings can be saved in the driver personalization user

profiles.

Indicator light in the driver's door

The indicator light for the central locking system is located in the driver's door.

The indicator light shows the status of the central locking system for around 30 seconds after the vehicle is locked.

The red LED

light blinks at short intervals for around 2 seconds.

The status of the central locking system is then displayed for around 28 seconds:

Vehicles with SAFELOCK

—If the red LED

light blinks at long intervals, the vehicle will be locked with SAFELOCK.

—If the red LED

light does not come on, the vehicle will be locked, but without SAFELOCK.

Vehicles without SAFELOCK

—If the red LED

light blinks at long intervals, the vehicle will be locked.

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After around 30 seconds, theLED

light blinks at slow intervals.

Special conditions

If the red LED

light comes on continuously, there is a fault in the central locking system or the anti-theft alarm system.

Automatic locking and unlocking

Depending on how your vehicle is equipped, settings for the central locking can be configured in theVehicle settings

menu in the Infotainment system.

Automatic locking (Auto Lock)

The vehicle locks automatically at speeds of approx. 15 km/h(approx. 9 mph) or higher. If the vehicle is locked, the

indicator light will turn yellow in the central locking button.

Automatic unlocking (Auto Unlock)

If one of the following conditions apply, all doors and the trunk lid will unlock automatically:

— If airbags have deployed during an accident.

—Or: in vehicles with automatic transmission:the parking lock is engaged and the ignition is switched off.

—Or: if the door handle has been pulled. This applies at speeds up to approx. 15 km/h(approx. 9 mph).

The Auto Unlock function makes it possible for first responders to access the inside of the

vehicle.

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Central locking button

Fig. 1 In the driver's door: Central locking button(general

example).

1

Central locking button.

– Unlock the vehicle.

– Lock the vehicle.

The central locking button functions both when the ignition is on or off, but only when all the doors are closed.

If the vehicle is locked from the outside using the vehicle key, the central locking buttons will be disabled.

If the vehicle is locked from the inside using the central locking button, then:

—The

indicator light in the button will turn yellow if all doors are closed and locked.

—The anti-theft alarm system will not be activated (→ Anti-theft alarm system).

The doors can be opened from the inside by pulling the door handle. The indicator light in the button turns off. The

unopened doors and the trunk lid will remain locked and cannot be opened from the outside.

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Opening and closing the driver's door in an emergency

Fig. 1 Driver’s door handle: prying off the cap.

When the vehicle is locked manually, all of the doors will lock. Only the driver door will unlock when unlocking

manually.

Note the information about the anti-theft alarm system (→ Anti-theft alarm system).

1. Position the key bit or emergency key on the notch in the driver door handle from below.

2. Hold your index finger under the key bit.

3. Use the vehicle key to pry the cap off in the direction of the arrow→ fig. 1.

4. Insert the key bit in the lock cylinder and unlock or lock the vehicle.

5. Pull on the door handle and reinstall the cap.

Special considerations for manual unlocking

—An alarm is triggered when the driver's door is opened (→ Anti-theft alarm system).

—An emergency start must be performed after unlocking (→ Starting the engine).

—Switch the ignition on to turn off the alarm.

The electronic immobilizer will detect a valid vehicle key.

The anti-theft alarm system is not activated when the vehicle is manually locked using the key bit (→ Anti-

theft alarm system).

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Locking the front passenger door and rear doors in an emergency

Fig. 1 On the front of the right rear door: emergency

locking the vehicle with the vehicle key (general example).

The front passenger door and the rear doors can each be locked manually.

The anti-theft alarm system is not activated when this happens (→ Anti-theft alarm system).

1. Open the door.

2. Insert the key bit or emergency key into the slot and turn it→ fig. 1.

3. Check that the door is locked.

4. Have the vehicle checked immediately by a suitably qualified professional. Volkswagen recommends contacting

an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

If a door is locked manually, it will unlock again when the vehicle is unlocked or if that door is opened from the inside.

Doors can be unlocked and opened from the inside by pulling the door

handle.

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Opening and closing -> Central locking system for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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