Troubleshooting
If the indicator light does not turn off
The red LED
light in the vehicle door flashes at short intervals and then stays on.
There is a malfunction in the locking system.
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer
or authorized Volkswagen Service Facility.
If the turn signals are not flashing
The turn signals are not blinking as confirmation when locking the vehicle.
1. Check that all of the doors, the trunk lid and the engine hood are closed.
If the vehicle is locking automatically
The vehicle will lock again automatically after approximately 45 seconds if all of the following conditions apply:
—The vehicle was unlocked using the vehicle key or Keyless Access with push-button start.
—The trunk lid was not opened.
—No door was opened.
—The ignition was not switched on
Emergency locking and opening on vehicles with lock cylinder open
1. For emergency unlocking, insert the vehicle key into the lock cylinder and turn it counterclockwise.
For right-hand drive vehicles, turn the remote control vehicle key clockwise.
Only the driver door opens and the anti-theft alarm system sounds.
2. Switch on the ignition to switch off the anti-theft alarm system.
3. The remaining doors can now be opened using the central locking button.
1. For emergency locking, insert the vehicle key in the lock and turn it clockwise.
For right-hand drive vehicles, turn the remote control vehicle key counterclockwise.
All doors are locked and the anti-theft alarm system is activated.
2. Check that all doors are locked.
Locking with a second vehicle key
For vehicles with Keyless Access with push-button start:The key inside the vehicle will be blocked from starting the
engine if the vehicle is locked from the outside with a different vehicle key. However, an emergency start is possible.
1. To enable the vehicle key inside the vehicle so that it can be used to start the engine as usual, press the
button on the remote control vehicle key inside the vehicle
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