Get Transporting Guide for Volkswagen Touran 4 Door Third Generation (2022-2025)

Stowing luggage and cargo

Stowing luggage securely in the vehicle

—Distribute luggage as evenly as possible in the vehicle. Do not cover any vent openings.

—Always stow luggage and heavy objects in the luggage compartment and place them as far forward in the

compartment as possible →

.

—Adhere to the Gross Axle Weight Rating and Gross Vehicle Weight Rating .

—Secure objects in the luggage compartment using suitable securing cords, fixation belts or tensioning straps on the

tie-downs.

—Also store small objects securely.

—If necessary, fold the rear seat backrest down and lock it securely.

—If necessary, adjust the headlight range. Vehicles with dynamic headlight range control will adjust automatically.

—Adjust the tire pressure based on the load. Follow the tire pressure label (→ Tire pressure).

—If necessary, calibrate the Tire Pressure Monitoring System(TPMS) to the new load.

WARNING

Objects or animals that are not secured or are secured incorrectly can cause serious or fatal injuries in the event of

sudden driving and braking maneuvers or a collision. This is especially true if the airbags deploy and strike objects,

causing them to fly through the vehicle interior.

● Store all objects securely in the vehicle. Follow the legal regulations whilst doing so.

● Stow objects in the vehicle interior in such a way that they will not enter the airbag deployment zone while you

are driving.

● Secure animals in the vehicle restraint systems that are appropriate for their weight and size.

● Always keep the storage compartments closed while driving.

● Do not leave hard, heavy, or sharp objects loose in the open storage compartments in the vehicle, on the surface

behind the rear seat backrest, or on the instrument panel.

● Remove hard, heavy, or sharp objects from clothing and bags in the vehicle interior and store them securely.

WARNING

If objects stowed in the vehicle cause people to sit in the wrong position, serious or fatal injuries may occur in the

event of sudden driving and braking maneuvers or accidents.

● Never stow objects on a seat if a person is going to use it.

WARNING

When transporting heavy objects, the vehicle’s handling performance may change because of the altered center of

gravity and the braking distance may increase. Heavy loads that have not been stowed or secured properly may

change the vehicle handling, e.g. if the load slides around. This can result in a loss of vehicle control and lead to

serious or fatal injuries.

● Never overload the vehicle. Both the load and the distribution of the load in the vehicle affect driving behavior

and braking efficiency.

● Always distribute the load evenly and as low down in the vehicle as possible.

● Secure heavy objects in the luggage compartment as far in front of the rear axle as possible.

● Secure any loose objects to prevent them from sliding around.

● Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.

● Take extra care and caution when accelerating.

● Avoid sudden braking or driving maneuvers.

● Brake earlier than usual if the vehicle has a heavy load.

NOTICE

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Abrasive objects on the rear windows can cause damage, e.g. to the heating conductors of the rear window

defroster.

● Do not load the luggage compartment to a height where objects rest against the rear window.

NOTICE

Carrying systems fixed to the rear spoiler may damage the vehicle.

● Do not attach a luggage rack or any other kind of carrying system, e.g. bicycle rack, to the vehicle's rear spoiler.

Opening and closing the luggage compartment cover

Fig. 1 In the luggage compartment: open the luggage

compartment cover (general example).

Opening the luggage compartment cover

1. Press the rear section of the luggage compartment cover downwards in the direction of the arrow→ fig. 1. The

luggage compartment cover opens automatically to the center of the luggage compartment.

2. Press again on the rear section of the luggage compartment cover to completely open it.

Closing the luggage compartment cover

1. Pull the rolled-up luggage compartment cover evenly on both sides towards the back in the guides on the side

trim panel, and engage it in the recesses at the end of the guides.

WARNING

Objects or animals on the luggage compartment cover can damage the luggage compartment cover and cause

serious injury or death in the event of sudden driving and braking maneuvers or an accident.

● Never transport objects on the luggage compartment cover.

● Never allow animals to ride on the luggage compartment cover.

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Installing and removing the luggage compartment cover

Fig. 1 In the luggage compartment: removing the luggage

compartment cover.

1

Side panel on the luggage compartment cover.

Removing the luggage compartment cover

1. Open the luggage compartment cover if necessary.

1

2. Press the side panel on the luggage compartment cover→ fig. 1

place.

in the direction of the arrow and hold it in

3. Remove the luggage compartment cover upwards.

1

4. Release the side panel on the luggage compartment cover→ fig. 1

.

5. Vehicles with seven seats: Fit the caps into the mounts for the luggage compartment cover →

.

Installing the luggage compartment cover

1. If necessary, remove the caps from the mountings for the luggage compartment cover and store them securely

in the storage area provided in the tool box .

2. Slot the luggage compartment cover into the recess in the side trim on the left.

1

3. Push the side panel of the luggage compartment cover→ fig. 1

in the direction of the arrow and slot the

luggage compartment cover into the recess on the right-hand side trim panel.

1

4. Release the side panel on the luggage compartment cover→ fig. 1

5. Check that the luggage compartment cover is securely engaged.

.

WARNING

If a cover has been installed in front of a rear seat, it can cause serious or fatal injuries during braking maneuvers or

an accident.

● Never install the luggage compartment cover in front of the third row of seats if anyone is sitting in the third row

seats.

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WARNING

Driving with the caps not inserted in the mounts for the luggage compartment cover can cause serious or fatal

injuries in the case of sudden driving and braking maneuvers.

● Vehicles with seven seats: Always fit caps onto the mounting recesses when the luggage compartment cover is

not fitted.

Storing the luggage compartment cover

Fig. 1 Under the luggage compartment floor: storing the

luggage compartment cover.

1

Luggage compartment cover.

Depending on vehicle equipment, it may be possible to store the removed luggage compartment cover net and

removed luggage compartment cover under the luggage compartment floor.

If both items of equipment are stored at the same time, stow the cover net first, followed by the luggage

compartment cover.

1. Unhook the luggage compartment cover.

2. Prop up the luggage compartment floor.

3. Pull the side panels of the side storage compartments out upwards and stow them in the luggage

compartment.

4. Pull the luggage corner fixing out upwards and stow securely in the relevant retainers under the luggage

compartment floor.

1

5. Place the removed luggage compartment cover on the front recesses of the side supports→ fig. 1

6. Fold back the luggage compartment floor.

.

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Opening and Closing the Luggage Compartment Floor (Five-Seater)

Fig. 1 In the luggage compartment: Lifting up the luggage

compartment floor.

1

Luggage compartment floor.

Fig. 2 In the luggage compartment: luggage compartment

floor folded up.

1

2

Luggage compartment floor.

Retaining pin.

Opening the luggage compartment floor

1. Grasp the recessed grip in the luggage compartment floor and fold up the luggage compartment floor in the

1

direction of the arrow → fig. 1

.

2

1

2. Release the retaining pin→ fig. 2

rear shelf.

of the luggage compartment floor

to the left and place on the left

Closing the luggage compartment floor

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2

1

1. Press the retaining pin → fig. 2

of the luggage compartment floor

to the right.

2. Lower and replace the luggage compartment floor.

NOTICE

Improper use may damage the luggage compartment floor or the luggage compartment trim.

● When closing the luggage compartment floor, always carefully guide it downward, and do not drop it.

● Always distribute loads as evenly as possible across the entire luggage compartment floor to avoid concentrating

the load in a single place.

Luggage Compartment Floor – Functions (Five-Seater)

Fig. 1 In the luggage compartment: Lowering the luggage

compartment floor.

1

Handle in the luggage compartment floor.

Lowering the luggage compartment floor

In order to accommodate larger objects in the luggage compartment, the luggage compartment floor may be

lowered.

1. Open the trunk lid.

A

1

2. Pull the luggage compartment floor in the direction of the arrow

using the handle → fig. 1

until the

front section of the luggage compartment floor folds downwards by itself.

B

3. Slide the luggage compartment floor in the direction of the arrow

The luggage compartment floor is now lying in the bottom position.

as far as it will go.

Sliding the luggage compartment floor into the topmost position

1. Open the trunk lid.

1

A

2. Lift the luggage compartment floor by the handle→ fig. 1

as it will go.

and pull it in the direction of the arrow

as far

3. Press the luggage compartment floor gently downwards and then slide it forwards until it stops→

.

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Place or fold the luggage compartment floor to the back

Fig. 2 In the luggage compartment: Lifting up the luggage

compartment floor.

1

Luggage compartment floor.

Fig. 3 In the luggage compartment: Positioning the

luggage compartment floor.

1

Raised luggage compartment floor.

You can transport objects between the raised luggage compartment floor and the rear seat backrest→

.

1. Open the trunk lid.

2. If necessary, slide the luggage compartment floor to the uppermost position.

3. Lift up the luggage compartment floor→ fig. 2 using the handle (small arrow) and raise it as shown→ fig. 3

1

.

1

4. In order to fold the luggage compartment floor, press the raised luggage compartment floor→ fig. 3

forwards until it is folded up.

The front area of the luggage compartment floor may also be positioned.

Stowage areas in the luggage compartment floor

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WARNING

In the case of sudden braking maneuvers or an accident, objects could being thrown through the vehicle interior,

causing serious or fatal injuries.

● Always secure objects, even if the luggage compartment floor has been correctly positioned.

● Only stack objects between the rear bench seat and the luggage compartment floor to a maximum of two-thirds

of the height of the positioned luggage compartment floor.

● Do not stow objects between the rear bench seat and the luggage compartment floor if their weight exceeds

approx. 7.5 kg (16.5 lbs).

NOTICE

Improper use may damage the variable luggage compartment floor or the luggage compartment trim.

● When closing the luggage compartment floor, always carefully guide it downward, and do not drop it.

● Always distribute loads as evenly as possible across the entire luggage compartment floor to avoid concentrating

the load in a single place.

The variable luggage compartment floor cannot be lowered in vehicles with a spare

wheel.

Fig. 1 In the luggage compartment: Rear luggage

compartment floor (7-seat model).

1

Luggage compartment floor.

Fig. 2 In the luggage compartment: Front luggage

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compartment floor (5-seat model with variable luggage

compartment floor).

1

2

Luggage compartment floor.

Tab.

Rear luggage compartment floor

In seven-seat vehicles, the rear part of the luggage compartment floor can be folded up. The luggage wedges and the

covers for the luggage compartment cover can be stowed in the stowage area under the luggage compartment floor.

Open the luggage compartment floor:

1

1. Fold the luggage compartment floor → fig. 1

the handle.

forward in the direction of the arrow as far as it will go using

Close the luggage compartment floor:

1

1. Fold the luggage compartment floor → fig. 1

downward in the opposite direction to the arrow.

Front luggage compartment floor

In vehicles with a variable luggage compartment floor, the front part of the luggage compartment floor can be folded

up.

Open the luggage compartment floor:

1

1. Fold the luggage compartment floor → fig. 2

2

forward in the direction of the arrow as far as it will go using

the tab

.

Close the luggage compartment floor:

1

1. Fold the luggage compartment floor → fig. 2

downward in the opposite direction to the arrow.

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Folding the net partition out or in

Before being fitted in the vehicle, the net partition must be folded out.

Folding out the screen separator

Fig. 1 Folding out the screen separator.

1

2

Top crossbar.

Bottom crossbar.

1. Remove the net partition from the storage bag and roll it out.

1

2

2. Fold out the screen separator crossbars→ fig. 1

click.

and

in the direction of the arrows until you hear a

Folding in the screen separator

Fig. 2 Folding in the screen separator.

1

2

Top release button.

Bottom release button.

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1. Press the release button and, with the release button held down, fold in the crossbar in the direction of the

1

arrow → fig. 2

.

2

2. Repeat the process with the other release button→ fig. 2

3. Roll up the net partition and stow it in the storage bag.

4. Stow the bag securely in the vehicle.

.

Installing and removing a net partition

A fitted screen separator can help prevent objects from being thrown out of the luggage compartment into the

passenger compartment during a braking maneuver, for example.

Installing the net partition

Fig. 1 In the luggage compartment: Install the net partition

behind the rear bench seat.

A

B

Holders in roof.

Tie-downs for attaching the hooks.

The screen separator can be installed behind the rear bench seat or, depending on the equipment, behind the front

seats if the second row of seats is folded forward.

1. Remove the luggage compartment cover if necessary.

2. Fold out the screen separator .

3. When fitting the net partition behind the front seats, fold the backrests of the second row of seats forward.

4. Bring the backrests in front of the screen separator into the upright position and engage them as close as

possible to the screen separator.

A

5. Attach the screen separator to one of the two holders in the roof→ fig. 1

Make sure that the crossbar is pulled down over the top position.

A

6. Attach the net partition to the opposite mount in the roof by pressing together the crossbar→ fig. 1

.

Tensioning the Screen Separator

1. Attach both retaining hooks of the screen separator to the tie-downs in the luggage compartment and tighten

438

B

the fastening straps → fig. 1

→

.

2. Check the tension of the screen separator again if the position of the backrests in front of the screen separator

has been adjusted.

Removing the net partition

1. Remove the luggage compartment cover if necessary.

2. Loosen the net partition fastening straps.

3. Unhook the net partition retaining hooks from the tie-downs→ fig. 1

B

.

4. Unhook the net partition from a mount in the roof by pressing together the crossbar.

5. Unhook the net partition from the other mount in the roof.

6. Fold the screen separator .

7. Install the luggage compartment cover if necessary.

WARNING

In the case of sudden braking maneuvers or an accident, objects could being thrown through the vehicle interior,

causing serious or fatal injuries.

● Check that the screen separator is undamaged.

● Never use a damaged screen separator.

● Move all backrests in front of the screen separator into the upright and engaged position.

● Check that the crossbars are engaged correctly.

● Check regularly that the screen separator is well tensioned.

● Secure all objects in the luggage compartment even if a luggage screen separator is fitted.

● Make sure that no persons are behind the installed screen separator when the vehicle is moving.

NOTICE

Securing the net partition to unintended points can cause damage.

● Always secure the screen separator only at the points designed for it.

Tie-downs

Fig. 1 In the luggage compartment: Foldable tie-down

(general example).

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Tie-downs are located in the luggage compartment to secure loose objects and luggage with the help of lines,

fixation belts or securing straps → fig. 1.

WARNING

Unsuitable or damaged tie-down straps or tensioning straps could break during braking maneuvers or an accident.

This could result in objects being thrown through the vehicle interior and causing serious or fatal injuries.

● Use only suitable and undamaged tie-downs, fixing and tensioning straps.

● Secure cords, fixation belts and tensioning straps diagonally and tightly across the items placed on the luggage

compartment floor, and fasten the cords, fixation belts and tensioning straps securely to the tie-downs.

● Make sure that the upper edge of the load is above the tie-downs, especially on flat objects.

● Follow the signs about storing cargo in the luggage compartment, depending on the vehicle equipment.

● Never secure a child restraint to the tie-downs.

WARNING

Elastic tensioning straps must be stretched for securing to the tie-downs and are therefore under tension. If elastic

tensioning straps slip off and “spring back” toward your body, the hooks attached to them may cause serious

injuries.

● Protect your eyes and face when securing and releasing the straps.

● Always secure elastic tensioning straps to the tie-downs in the front part of the luggage compartment first. Then

pull them to the loading edge. Secure the elastic tensioning straps to the tie-downs so that they will “spring

away” from your body if they come off.

Suitable straps and cargo securing systems are available from an authorized Volkswagen dealer or authorized

Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or

authorized Volkswagen Service Facility.

Luggage securing corner

Fig. 1 In the left of the luggage compartment: luggage

securing corner.

1

Stowed luggage securing corner.

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Fig. 2 In the luggage compartment: fixing items in position

using the luggage securing corner.

1

Installed luggage securing corner.

Depending on the vehicle equipment, the left storage compartment may contain a luggage securing corner. The

luggage securing corner can be used to hold down light items, such as a transport box, on the luggage compartment

floor behind the rear seats and the left or right side panel.

How to use the luggage securing corner

1

A

1. Press the luggage securing corner → fig. 1

2. Remove the luggage securing corner→ fig. 1

3. Bend the luggage securing corner to form a right angle.

to the side in the direction of the arrow

.

1

B

by lifting it up and out in the direction of the arrow

.

4. Using the Velcro® fastener, secure the luggage securing corner to the luggage compartment floor to fix the

1

carried item in position → fig. 2

.

Stowing the luggage securing corner

1. Remove the luggage securing corner from the luggage compartment floor.

2. Bend the luggage securing corner so that it is straight.

1

B

3. Insert the luggage securing corner → fig. 1

4. Press the luggage securing corner → fig. 1

into the holder in the opposite direction to the arrow

.

1

A

in the opposite direction to the arrow

.

You can also stow the luggage securing corner in the appropriate compartment under the luggage compartment

floor.

NOTICE

In the event of incorrect use, objects can come loose from the luggage securing corner in the event of a braking

maneuver or an accident, they can be thrown through the vehicle interior and be damaged.

● Use the luggage securing corner to secure only light items from sliding around behind the rear seats.

● Do not use the luggage securing corner for restraining cargo.

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Rail system with fixtures

Fig. 1 In the luggage compartment: Rail system with rails,

sliding fixing elements and a securing strap.

1

2

Fixing element.

Securing strap.

Components of the Rail System with Fixing Elements

—Multiple rails.

1

—Sliding fixing elements → fig. 1

.

2

—Securing straps which can be fixed to the rails→ fig. 1

—Net cover with holders.

.

The rail system with fixing elements is designed for securing light loads. No fixing elements may ever be in the rails in

the seating area if people are being transported in the third row of seats →

.

Installing fixing elements

1

1. With the grooves facing upward → fig. 1

, slot the fixing element into the rails from above and press down.

2. Slide the fixing element into the desired position.

3. Take care that the fixing element locks into the rail system→

.

Removing the fixing element

1. Pull the fixing element downward out of the rails and remove from above.

Securing items

1. Pull the securing strap through the fixing element and safely secure the cargo→

.

WARNING

442

Fixing elements in the rail system near the seats in the third row of seats can cause serious or fatal injuries in the

event of an accident or sudden braking maneuver.

● Always remove fixing elements from the seat rails or push the fixing elements right to the back of the seat rails, if

people are being transported in the third row of seats.

WARNING

Sliding fixing elements which are not securely engaged can detach from the rails if there is a braking maneuver or

accident. This could result in objects being thrown through the vehicle interior and cause serious or fatal injuries.

● Before driving, check that the movable fixing elements are securely engaged in the rails.

WARNING

Unsuitable or damaged securing straps could break during braking maneuvers or an accident. This could result in

objects being thrown through the vehicle interior and causing serious or fatal injuries.

● Always use the securing straps which came with the rail system with fixing elements.

● Safely secure the securing straps to the fixing elements.

● Secure even small and light objects.

● Never secure a child restraint to the fixing elements.

WARNING

Loose objects in the luggage compartment can slide around suddenly and alter the vehicle handling. This can result

in a loss of vehicle control and lead to serious or fatal injuries.

● Correctly secure the load to prevent it from sliding.

NOTICE

Securing elements that are secured on the rail system can be damaged when the third row seats are folded forward

or back, and can cause damage to the rear seats.

● Remove the fixing elements from the rail system before folding the third row of seats forward or back.

Cover

When there are passengers traveling in the third row of seats, there must never be cover mounts in the rail system in

vicinity of the seats →

.

Installing cover mounts

1. Insert the cover mount into the rail from above and press down.

2. Move the cover mount to the desired position.

3. Ensure that the cover mount engages in the rail system→

.

Attach the cover to the cover mount

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Fig. 1 In the luggage compartment: attaching the cover.

1

2

Insert the support rod.

Rotate the support rod.

1

1. Place the support rod in the cover mount from above and rotate→ fig. 1

2

by 90 degrees in the direction of

the arrow

.

The red marking on the support rod must no longer be visible→

.

Using the cover as a bag

1. Install two cover mounts each in the rails.

2. Attach the cover to the four cover mounts.

3. Push the cover mounts in the rails as close together as possible.

4. Press the outer ends of the cover against each other so that they are held together by the hook and loop

fastener.

Unhooking the cover

Fig. 2 In the luggage compartment: unhooking the cover.

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1

2

Rotate the support rod.

Remove the support rod.

1

1. Rotate the support rod by 90 degrees in the direction of the arrow→ fig. 2

support rod becomes visible.

until the red marking on the

2

2. Pull the support rod up and out→ fig. 2

.

3. Stow the removed cover securely in the front storage compartment in the trunk floor.

Removing the cover mounts

1. Detach the bottom cover mount from the rail and pull it up and off.

WARNING

Cover mounts in the rail system near the seats in the third row of seats can cause serious or fatal injuries in the

event of an accident or sudden braking maneuver.

● Always remove cover mounts from the seat rails or push them all the way to the back in the seat rails, if people

are traveling on the seats of the third row of seats.

WARNING

Cover mounts that are not securely engaged and locked into place could detach from the rail during a braking

maneuver or accident. This could result in objects being thrown through the vehicle interior and causing serious or

fatal injuries.

● Before driving, check that the cover mounts are securely engaged in the rails. The red marking must not be

visible.

● Never secure a child restraint to the cover mounts.

NOTICE

Cover mounts that are secured on the rail system can be damaged when the third row seats are folded forward or

back, which can cause damage to the rear seats.

● Remove the cover mounts from the rail system before folding the third row of seats forward or back.

Storing the cover net

Fig. 1 Under the luggage compartment floor: storing the

cover net.

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1

Cover net.

Depending on vehicle equipment, it may be possible to store the removed luggage compartment cover net and

removed luggage compartment cover under the luggage compartment floor.

If both items of equipment are stored at the same time, stow the cover net first, followed by the luggage

compartment cover.

1. Unhooking the cover net.

2. Prop up the luggage compartment floor.

3. Pull the side panels of the side storage compartments out upwards and stow them in the luggage

compartment.

4. Pull the luggage corner fixing out upwards and stow securely in the relevant retainers under the luggage

compartment floor.

1

5. Place the removed cover net on the rear recesses of the side supports→ fig. 1

6. Fold back the luggage compartment floor.

.

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Shopping bag hooks

Fig. 1 In the luggage compartment: shopping bag hooks.

1

Fold-out shopping bag hooks.

You may have shopping bag hooks in your luggage compartment for hanging light shopping bags.

WARNING

Luggage or other items tied to the shopping-bag hooks may tear off and be thrown into the vehicle interior during a

braking maneuver or accident. This may cause you to lose control of the vehicle and result in serious or fatal injuries.

● Never use the shopping bag hooks to tie down pieces of luggage or objects.

● Only hang lightweight items, up to a maximum of 2.5 kg(approximately 5.5 lbs), from the shopping bag hooks in

the vehicle.

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Removable luggage compartment light

Fig. 1 In the luggage compartment (left-side): Removable

luggage compartment light.

1

Light button.

Depending on the vehicle equipment, there is a removable light in a bracket in the luggage compartmen→t fig. 1.

When fitted, the removable luggage compartment light acts as a luggage compartment light.

Removing the removable luggage compartment light from the bracket

A

1. Take hold of the removable luggage compartment light in the area→ fig. 1

.

2. Pull the removable luggage compartment light out of the bracket in the direction of the arrow.

Using the removable luggage compartment light

The removable luggage compartment light is equipped with magnets. After it is removed from the bracket, the light

can be attached to surfaces such as the vehicle body →

.

Depending on the design, the brightness can be set to two levels:

1

1. Press the button → fig. 1

.

The light will switch on at full brightness.

1

2. Depending on the design, press the button→ fig. 1

1

again to set the brightness to 50%.

3. Press the button → fig. 1

again to switch off the removable luggage compartment light.

Stowing the removable luggage compartment light in the luggage compartment

1. Switch off the removable luggage compartment light and push it into the bracket in the opposite direction to

the arrow → fig. 1.

Replacing the batteries

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The batteries of the light are recharged when the removable luggage compartment light is fitted in the bracket and

the engine is running.

If the removable luggage compartment light is no longer providing the desired level of brightness, the batteries

should be replaced.

1. Remove the removable luggage compartment light from the bracket.

A

2. Remove the battery cover with a thin object below the area→ fig. 1

.

3. Replace the batteries with batteries of the same voltage, size and specifications, ensuring that you follow the

installation position for the batteries.

4. Push the battery cover onto the removable luggage compartment light until the cover audibly engages.

NOTICE

Incorrect transport of the removable light can cause damage.

● Securely stow the removable luggage compartment light in the bracket in the luggage compartment before

beginning driving.

NOTICE

Using conventional batteries or unsuitable batteries could result in damage to the removable luggage compartment

light and the vehicle electronics.

● Only use batteries with the same specifications as the original batteries.

Introduction

If equipped correctly, the vehicle can be used to tow a trailer.

Driving a trailer not only increases the vehicle load, but requires more concentration from the driver.

The increased weight from towing affects vehicle wear, fuel consumption, and vehicle performance and may shorten

the service intervals.

If the vehicle is driving with a heavy load, functions such as the air conditioner power may be reduced or deactivated

to prevent the vehicle from becoming stranded in traffic. Avoid long or large inclines. In the event of prolonged loads,

the engine torque can be reduced temporarily to prevent the engine or transmission overheating. Reduce the speed

and observe the information and warning and indicator lights in the instrument cluster. When the engine and the

transmission are working at the optimal temperature range again, the engine torque reduction is canceled.

The load that a vehicle is able to pull decreases under the following conditions:

—Driving on slopes.

—Driving at high altitudes.

—Driving in high outside temperatures.

—Driving with a fully loaded vehicle, e.g. with passengers and luggage.

—With increasing speed.

Vehicles with a start/stop system

Before trailer towing using towing brackets which have not been retrofitted by Volkswagen, the start/stop system

must be manually deactivated and remain deactivated during the entire trailer towing process (→ Start-stop system).

Trailer with function check for the lighting

No trailer with tail lights and brake lights that require a function check for the tail light or brake light in order to be

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approved may be operated on this vehicle. Consult the trailer manufacturer to find out what approval applies to your

trailer.

Unused ball mount

Swivel the ball mount or remove it if there is no trailer, bicycle rack or similar attached to the ball mount. This is

especially applicable if the vehicle's license plate or lighting is obscured by the unused ball mount. Note the country-

specific regulations for using a ball mount →

.

Special conditions

Before driving with a trailer, please note that the functions of the assistance and parking systems may be limited.

DANGER

Transporting persons in a trailer can cause life-threatening injuries and may be against the law.

● Never transport anyone in a trailer.

WARNING

Using the trailer hitch incorrectly can result in loss of control of the vehicle, accidents and serious or fatal injuries.

● Install and use the trailer in accordance with the instructions provided by the corresponding manufacturer.

● Only use the ball mount if it is undamaged and secured correctly.

● Do not modify or repair the ball mount. Removal of the coating on the ball mount is permitted if the installation

instructions of the trailer manufacturer require this.

WARNING

If the ball mount is swiveled out, there is an increased risk of accidents and serious injuries for pedestrians and

cyclists near parked vehicles and if rear collisions occur.

● Swivel the ball mount in or remove it when it is not in use.

WARNING

The vehicle has not been designed for “weight-bearing” or “load-compensating” trailer hitches. The trailer hitch

could malfunction and the trailer could disconnect from the vehicle. This can cause accidents and serious injuries.

● Never install “weight distributing” or “load equalizing” ball mounts.

WARNING

Driving with a trailer and transporting heavy or large objects can change the vehicle handling performance, increase

the braking distance and cause accidents and serious or fatal injuries.

● Always secure cargo correctly with suitable and undamaged cords, fixation belts or tensioning straps.

● Note that trailers with a high center of gravity may tip sooner than trailers with a low center of gravity.

● Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.

● Always drive carefully and try to anticipate what may be ahead.

● Take extra care and caution when accelerating.

● Avoid abrupt and sudden driving and braking maneuvers.

● Do not drive faster than 80 km/h(50 mph), or 100 km/h (60 mph) if absolutely necessary, when towing a trailer.

This also applies in countries where higher speeds are permitted.

● Reduce the vehicle speed, especially when driving uphill or downhill.

● Always observe the country-specific maximum permissible speed for vehicles with trailers.

● Overtake especially carefully and reduce vehicle speed as soon as you detect the slightest swaying movement in

the trailer.

● Never try to “straighten out” a swaying trailer by accelerating.

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● Look out for potential messages and warning and indicator lights turning on in the Volkswagen Digital Cockpit

because of the increased load for the towing vehicle.

WARNING

When towing with towing brackets which have not been retrofitted by Volkswagen the start/stop system must

always be manually deactivated. Otherwise this can lead to a failure in the brake system and can cause accidents

and severe injury.

● Always switch off the start-stop system manually if you have fitted a trailer hitch which has not been retrofitted

by an authorized dealer and are driving with a trailer.

If you have integrated a trailer into the anti-theft alarm system, breaking the connection to the trailer may

trigger the anti-theft alarm system (→ Anti-theft alarm system).

Do not tow a trailer during the first 1000 km(600 miles) driven with a new engine (→ Breaking in the

engine).

Some retrofitted trailer hitches cover the mount for the towing eye. If this is the case, it will not be possible

to use the towing eye to tow other vehicles. Because of this, you should always keep the ball mount from a

retrofitted trailer hitch inside the vehicle when it is removed.

Hitching a trailer

Trailer socket

The towing vehicle and the trailer are connected electrically using a 13-pin trailer socket. The pin assignment

conforms to DIN

ISO 11446.

If the trailer has a 7-pin connector, a suitable adapter must be used.

1. Lift the socket cap and insert the plug.

2. Rotate the plug clockwise by a quarter of a rotation until it fully engages into the socket.

3. To lock the connector in place, release the cap.

4. Check that the entire lighting system is working properly before starting the journey.

If you are not sure how to connect the trailer with the towing vehicle’s electrical system correctly, consult an

authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Integrating into the anti-theft alarm system

The trailer is integrated into the anti-theft alarm system if the following requirements are met:

✓ If the vehicle is equipped with a factory-installed anti-theft alarm system and trailer hitch.

✓ If the trailer is connected to the electrical system in the towing vehicle.

✓ If the vehicle and trailer electrical systems are functioning correctly and are not damaged.

✓ If the vehicle was locked using the vehicle key and the anti-theft alarm system is active.

When the vehicle is locked, the alarm will be triggered if the electrical connection to the trailer is disconnected.

Trailers with LED

taillights cannot be integrated into the anti-theft alarm system due to the technology involved.

When the vehicle is locked, the alarm will not be triggered if the electrical connection to the trailer withLED

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taillights is disconnected.

Securing cables

In some countries, unbraked and braked trailers must be secured by means of securing or breakaway cables.

Fig. 1 On the trailer hitch: eye for fastening the securing or

breakaway cable (general example).

Depending on the model, the eye for fastening the securing or breakaway cable can be located on the neck of the ball

head or next to the ball head directly on the base plate of the ball mount → fig. 1 (arrows).

Follow the country-specific regulations for using a securing cable.

Fastening a securing or breakaway cable to the eye on the ball mount provided for this purpose→ fig. 1:

1. Guide the cable through the eyelet and hook it in the carabiner→

.

WARNING

Improperly or incorrectly connected electrical wires can electrify the trailer and lead to malfunctions in the entire

vehicle electronics system as well as accidents and serious or fatal injuries.

● Have all work on the electrical system performed only by an authorized Volkswagen dealer or authorized

Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized

Volkswagen Service Facility.

● Never connect the electrical system on a trailer to the electrical connectors for the taillights or other power

sources on the towing vehicle.

WARNING

Contact between the pins on the trailer socket can cause short circuits, overloading of the electrical system, or

malfunction of the lighting system, which can result in accidents and serious or fatal injuries.

● Never connect the pins in the trailer socket to one another.

● Have bent pins repaired only by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

WARNING

An improperly secured trailer can cause accidents and serious injuries or death.

● Never drape the securing or breakaway cable of the trailer loosely over the ball mount.

NOTICE

If a trailer hitched to the vehicle is resting on a supporting wheel or on the trailer support, the vehicle may lift and

lower due to changes in the load or tire damage. This would put great stress on the trailer hitch and the trailer. This

can cause damage to the vehicle and trailer.

● Note that a trailer that is resting on a supporting wheel or on the trailer support should not remain hitched to the

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vehicle.

If the engine is stopped and accessories on the trailer are on while there is an electrical connection through

the trailer socket, then the 12 V vehicle battery will drain.

The electrical connection to the trailer will be automatically disconnected if the charge level of the 12 V

vehicle battery becomes too low.

Loading a trailer

General information

If the vehicle is approved for trailer mode, note applicable local rules and regulations for driving with a trailer and the

use of a trailer hitch.

Always ensure that the vehicle and trailer are well balanced. Do not load the trailer unevenly by putting more weight

at either the front or the back. Always store heavy objects as close as possible to or above the axle. Always secure the

load on the trailer properly →

.

Trailer load and tongue weight

The trailer load is the weight that the vehicle can tow.

The trailer tongue weight rating is the load that presses down vertically from above onto the ball mount of the trailer

hitch.

Volkswagen recommends always using the maximum permissible trailer tongue weight rating . An insufficient trailer

tongue weight rating negatively affects the handling of the vehicle and trailer. The maximum permissible trailer

tongue weight rating of the trailer drawbar on the trailer hitch ball head must not be exceeded →

.

The actual trailer tongue weight rating increases the weight on the rear axle and reduces the possible load in the

vehicle.

In some countries, under certain conditions, a higher trailer tongue weight rating can be used. Follow the local

specifications and regulations.

Towing weight

The towing weight consists of the actual weights of the loaded towing vehicle and the loaded trailer.

In some countries, trailers are divided into classes. Volkswagen recommends consulting with an authorized

Volkswagen dealer or authorized Volkswagen Service Facility about suitable trailers. Volkswagen recommends

contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Tire pressure

The tire pressure for the tires on the trailer is based on the recommendation of the trailer manufacturer.

When towing a trailer, inflate the tires on the towing vehicle to the maximum permissible tire pressure (→ Tire

pressure).

WARNING

Sliding loads can considerably impair driving stability and trailer safety and increase the risk of accidents and serious

injuries or death.

● Always load trailers correctly.

● Always secure cargo with suitable and undamaged cords or tensioning straps.

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WARNING

If the gross axle weight rating, trailer tongue weight rating, gross vehicle weight rating or towing weight of the

vehicle and the trailer are exceeded, accidents and serious injuries or death can result.

● Never exceed the specified values .

Driving with a trailer

Headlight adjustment

When a trailer is attached, the front part of the vehicle may be lifted, and the dipped beam headlights may dazzle

other road users. Lower the beam correspondingly using the headlight range control. Vehicles with dynamic headlight

range control adjust automatically and do not need to be manually adjusted.

Characteristics when driving with a trailer

—When driving with a trailer with an overrun brake, first brake gently then rapidly. This avoids braking jolts due to

the trailer wheels locking.

—The braking distance increases due to the gross combination weight(of the trailer and vehicle).

—Use the engine as an additional brake on slopes. Otherwise the brake system may overheat and possibly fail.

—Vehicles with manual transmission: Switch to a lower gear before slopes.

Vehicles with an automatic transmission: Select a lower gear when driving in Tiptronic mode.

—The vehicle's center of gravity, and thereby also its driving characteristics, are changed by the towing weight and

the increased total weight of the vehicle and trailer.

—An empty towing vehicle and loaded trailer create a very unfavorable weight distribution. Drive very carefully and

slowly with this combination.

Driving on hills with a trailer

Depending on the angle of the hill and the total weight of the trailer, a parked trailer may roll back slightly when you

start driving.

When towing a trailer, start on a hill as follows:

1. Press and hold the brake pedal.

2. Press the

button once to switch off the electronic parking brake.

3. Vehicles with manual transmission: Fully depress the clutch pedal and engage 1st gear.

Vehicles with an automatic transmission: Engage the gear to drive forward.

4. Pull and hold the button to hold the vehicle and trailer with the electronic parking brake.

5. Release the brake pedal.

6. Start driving slowly.

7. Only release the

button once the engine has generated enough drive power to start driving.

WARNING

Towing a trailer incorrectly can result in loss of control of the vehicle and cause serious injuries or death.

● Bear in mind that the driving characteristics change when driving with a trailer and transporting heavy or large

objects.

● Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.

● Always drive carefully and try to anticipate what may be ahead.

● Take extra caution when overtaking.

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● Reduce the vehicle speed as soon as you detect the slightest swaying movement in the trailer.

● Take extra care and caution when accelerating.

● Brake earlier than usual as the braking distance may be longer.

● Avoid abrupt and sudden driving and braking maneuvers.

● Reduce the vehicle speed, especially when driving downhill.

● Never try to “straighten out” a swaying vehicle and trailer by accelerating.

● Adhere to the applicable local maximum speed limit, which may be lower for vehicles towing a trailer than it is for

vehicles that are not towing a trailer.

WARNING

A poor rear view when pulling a trailer may result in accidents and serious or fatal injuries.

● Ensure sufficient visibility behind you.

● Install additional rearview mirrors to ensure you have a clear rear view.

Trailer stabilization

If a trailer is hitched to the vehicle and it begins to sway, the trailer stabilization can detected this and countersteer.

Trailer stabilization is an additional feature of the Electronic Stability Control (ESC

).

If the system detects that the trailer is swaying, the trailer stabilization will automatically provide counter-steering

assistance to the reduce the “vibration” of the trailer.

Trailer stabilization requirements

—The trailer hitch must be installed at the factory or a compatible trailer hitch must be retrofitted.

—Electronic Stability Control (ESC

) and anti-slip regulation (ASR) are active. The or indicator light in the instrument cluster must not be on.

—The trailer must be connected to the electrical system in the towing vehicle via the trailer socket.

—The driving speed must be less than 60 km/h(37 mph).

—The maximum tongue weight must be used.

—The trailer must have a fixed drawbar.

—Braked trailers must have a mechanical overrun protection device.

System limitations

The trailer stabilization may not respond or may have a limited response in the following driving situations.

—The trailer stabilization switches off whenESC

is deactivated.

—Trailer stabilization may not always detect if a light trailer is swaying and stabilize it.

—When driving on slippery roads with poor traction, the trailer can still jackknife despite the trailer stabilization.

—Trailers with a high center of gravity can tip before you notice any swaying back and forth.

—If there is no trailer hitched to the vehicle but there is a connector in the trailer socket, for example from a bike

carrier with lights, sudden braking maneuvers may occur automatically in extreme driving situations.

WARNING

The trailer stabilization is not a replacement for the driver's attention and works only within the system limitations.

This means that the trailer stabilization cannot detect all driving situations and may not react, or may react with a

delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and

death.

455

● Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

● Observe the system limitations→ System limitations.

● Accelerate carefully on slippery roads.

● Take your foot off the accelerator pedal when a system is taking control.

● Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.

Swiveling out the ball mount

The ball mount of the trailer hitch is located in the bumper. The electrically releasing ball mount is swiveled out

mechanically for use and cannot be removed.

Fig. 1 On the right side of the luggage compartment:

button for releasing the ball mount.

Releasing and swiveling out the ball mount

1. Park the vehicle .

2. Open the trunk lid.

1

3. Briefly pull the

→ fig. 1

button in the luggage compartment.

The ball mount is electrically released and swivels out automatically. The indicator light in the button flashes.

4. Swivel the ball mount further until you can hear and feel it engage and the indicator light in the button comes

on continuously.

5. Close the trunk lid.

Swiveling in the ball mount

1. Park the vehicle .

2. Detach the trailer and disconnect the electrical connection between the vehicle and the trailer. Also remove the

adapter from the trailer socket.

3. Open the trunk lid.

4. Briefly pull the → fig. 1

1

button in the luggage compartment.

The ball mount is electrically released. The indicator light in the button flashes.

5. Swivel the ball mount under the bumper until you can hear and feel it engage and the indicator light in the

456

button comes on continuously.

6. Close the trunk lid.

Meaning of the indicator light in the button

—The indicator light in the button→ fig. 1 is illuminated continuously and the trunk lid is open: The ball mount is

securely engaged in its position (either swiveled in or swiveled out).

—The indicator light in the button is blinking: The ball mount is not yet securely engaged or the ball mount is

damaged →

.

—The indicator light in the button goes out approx. one minute after the trunk lid is closed.

WARNING

Improper use of the trailer hitch can cause accidents and serious injuries or death.

● If the diameter of the ball at the smallest point is less than 49 mm(1.9 inches), never use the trailer hitch.

● Only use the ball mount when it is engaged properly and there are no malfunctions in the electrical system or

trailer hitch itself.

● Make sure that no persons, animals or objects are in the swivel range of the ball mount.

● Never intervene in the swivel procedure of the ball mount with aids or tools.

● Never press the

mount.

button while a trailer is hitched or a luggage rack or other attachment is connected to the ball

● If the ball mount cannot be installed or if the electrical system or trailer hitch has malfunctioned, have the ball

mount checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

NOTICE

Improper vehicle cleaning can cause damage to the seals or wash out the grease needed for lubrication.

● Never direct a high pressure cleaner or steam jet directly toward the swiveling ball mount or the installed trailer

socket.

In the case of extremely low outside temperatures, it may not be possible to swivel the ball mount. In this

case, simply move the vehicle to warmer areas, such as in a garage.

Dimensions and mounting points for retrofitting a trailer hitch

457

Fig. 1 Dimensions and mounting points for retrofitting a

trailer hitch.

The correct dimensions → fig. 1 must always be used when retrofitting a trailer hitch. The smaller specified

F

dimension from the center of the ball mount to the road surface

must always be met. This also applies when the

vehicle is fully loaded including the maximum tongue weight.

A

B

C

D

E

F

Mounting points.

959 mm (approx. 37.8 in)

560 mm (approx. 22 in)

340 mm (approx. 13.4 in)

Min. 65 mm (approx. 2.6 in)

350 to 420 mm (approx. 13.8 to 16.5 in)

1066 mm (approx. 42 in)

G

Volkswagen recommends having a trailer hitch retrofitted by an authorized Volkswagen dealer or authorized

Volkswagen Service Facility. For example, modifications to the cooling system or the installation of heat shields may

458

be necessary. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen

Service Facility.

Mount the trailer hitch in accordance with the instructions supplied.

A retrofitted, non-removable trailer hitch must not cover the label or the lighting system on the rear of the vehicle.

Note the country-specific regulations for using a ball mount.

Depending on the country, the vehicle may not be approved for trailer towing due to legal and technical

requirements.

If this is the case, no trailer hitch may be retrofitted.

Please contact suitably qualified professionals if you have any questions about retrofitting a trailer hitch. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

WARNING

Improperly or incorrectly connected electrical wires can lead to malfunctions in the entire vehicle electronics system

as well as accidents and serious or fatal injuries.

● Never connect the electrical system on a trailer directly to the electrical connectors for the taillights or other

unsuitable power sources.

● Only use suitable connectors to connect the trailer.

● If retrofitting the vehicle with a trailer hitch, have the work performed by an authorized Volkswagen dealer or

authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or

authorized Volkswagen Service Facility.

WARNING

Incorrect mounting or the use of an unsuitable trailer hitch can lead to the trailer becoming detached from the

towing vehicle during the journey, potentially causing accidents and serious injuries or death.

● Only have work on your trailer hitch or the retrofitting of a trailer hitch carried out by an authorized Volkswagen

dealer or authorized Volkswagen service facility. Volkswagen recommends contacting an authorized Volkswagen

dealer or authorized Volkswagen Service Facility.

Only use trailer hitches that are provided for the vehicle model, model year and vehicle equipment by the

corresponding manufacturer.

Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can

acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Troubleshooting

Ball mount of the trailer hitch not secured

The yellow indicator light turns on.

1. Do not use towing bracket. Check towing bracket catch (→ Electric ball mount).

2. If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service

Facility.

459

Attaching a rear carrier system or bicycle rack to the ball mount

Rear carrier systems are understood to include, for instance, bicycle racks or storage containers, which are attached

to the ball mount.

Only use rear carrier systems that are provided for the vehicle model, model year and vehicle equipment by the

corresponding manufacturer →

.

Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can

acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Attach the rear carrier system according to the manufacturer's instructions.

Maximum load of the rear carrier system

Fig. 1 Recommended weight distribution on the rear

carrier system.

The carrying load is made up of the rear carrier system and the load transported on it.

The maximum recommended carrying load for the rear carrier system attached to the ball mount may vary from the

vehicle-specific trailer tongue weight rating for the vehicle.

However, do not exceed the model-dependent, maximum drawbar load of the towing bracket.

The carrying load is reduced due to the effect of leverage, the further the center of gravity of the rear carrier system

is from the ball mount.

Position heavy items as close to the ball mount as possible→ fig. 1.

Vehicle-specific maximum carrying load

To find out the recommended carrying load for your vehicle, check the trailer tongue weight rating of your vehicle .

The carrying load can then be found in the following table. In accordance with Directive UN-R 55, Volkswagen

recommends complying with the specified number of bicycles on the rear carrier system.

Vehicle-specific trailer

Maximum carrying load

Number of bicycles

tongue weight rating

50 kg (110 lbs)

55 kg (121 lbs)

75 kg (165 lbs)

2

3

55 kg (121 lbs)

From 75 kg (165 lbs)

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Maximum overhang of the rear carrier system

Fig. 2 General example of the maximum overhang on one

bicycle rack for two or three bicycles.

A

B

For a carrying load up to 55 kg(121 lbs): 500 mm (approx. 19.7 inches).

For a carrying load of 75 kg (165 lbs): 700 mm (approx. 27.6 inches).

On bicycle rack systems with two bicycles, the maximum overhang must not exceed 500 mm(approx. 19.7 inches)

A

from the center of the ball mount to the center of the bar on the last bicycle rack → fig. 2

. On bicycle rack

B

systems with three bicycles, it must not exceed 700 mm (approx. 27.6 inches) → fig. 2

.

WARNING

Improper use of a rear carrier system mounted on the ball mount of the trailer hitch can cause accidents and serious

injury or death.

● Ensure that the rear carrier system is suitable for use on your vehicle.

● Always read and follow the assembly instructions provided by the rear carrier system manufacturer.

● Never secure a rear carrier system on the ball mount below the coupling ball. The rear carrier system could slip

because of the shape of the ball mount.

Volkswagen recommends removing as many attachments as possible from the items to be loaded onto the

rear carrier system before the journey. This includes bicycle baskets and paniers, child seats and batteries.

This improves the wind load and the center of gravity of the rear carrier system.

Introduction

Depending on the model, the vehicle may be designed to have a roof rack installed.

Bulky objects can be transported on the vehicle roof using the roof rack.

If you are not sure if your vehicle is designed to have a roof rack installed, check with an authorized Volkswagen

dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen

dealer or authorized Volkswagen Service Facility.

Only use roof racks that are approved by Volkswagen for use with your vehicle.

Do not use or retrofit a roof rack if this is not approved for your vehicle.

WARNING

When transporting large, heavy, long, or flat loads on the roof rack, the vehicle's driving characteristics and

461

aerodynamics change because of the different center of gravity and increased wind resistance. This may cause

accidents and serious or fatal injuries.

● Always secure cargo correctly with suitable and undamaged cords, fixation belts or tensioning straps.

● Avoid abrupt and sudden driving and braking maneuvers.

● Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.

WARNING

If the use of a roof rack is not approved for your vehicle or a roof rack that is incompatible with the vehicle is fitted,

it may detach and fall from the roof of the vehicle while you are driving. This may cause accidents and serious or

fatal injuries.

● Only use roof racks that are approved by Volkswagen for the vehicle.

● Do not fit roof racks if they are not approved for your vehicle.

NOTICE

Installing any type of roof rack onto a vehicle that is not approved for use of a roof rack can cause serious damage.

● Do not fit roof racks if they are not approved for your vehicle.

Driving with a roof rack fitted increases the air resistance of the vehicle and thus also the fuel consumption.

This reduces the potential range of the vehicle. This applies to all roof racks and any objects transported on

them, such as bicycles and skis.

Mounting a roof rack

Fig. 1 Mounting points for base supports(vehicles without

roof rail).

For safety reasons, special roof racks are needed to transport luggage, bicycles, surfboards, skis and boats safely. The

roof racks for installation on the roof rail in particular are referred to as roof rack bars, and are used as a base supports

for direct installation on the vehicle roof.

Only use roof racks that are provided for the vehicle model, model year and vehicle equipment by the corresponding

manufacturer.

Volkswagen recommends the use of Volkswagen original parts or Volkswagen original accessories, which you can

acquire from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Installing the Base Supports

Mount the base supports in accordance with the instructions supplied.

The holes or markings for securing the roof rack can only be seen when the doors are open. If necessary, unscrew the

462

plastic screw from the hole opening.

The front holes or markings are located on the undersides of the roof pillars near the door seal.

The rear holes or markings are located on the undersides of the roof pillars near the door seal or, depending on the

vehicle equipment, at the top of the rear side windows.

The respective base can be attached after successfully installing the base supports→

.

Mounting the Roof Rack Bars on the Roof Rail

Mount the roof rack bars in accordance with the supplied installation instructions.

The respective base can be attached after successfully installing the roof rack bars→

.

Remove the roof rack in the following scenarios

—If the roof rack is no longer needed.

—Before driving through an automatic car wash

—If the height of the vehicle exceeds the maximum height limit, for example in a garage

NOTICE

The height of the vehicle changes when a roof rack is installed and when there is cargo secured on it. The vehicle

may be badly damaged if you drive into entrances with low heights, e.g. underpasses and garages.

● Compare the height of the vehicle with the clearance height.

NOTICE

If parts on the roof of your particular vehicle(depending on the vehicle equipment), e.g. the roof antenna, and the

trunk lid's range of movement are impaired by the roof rack and the luggage, the vehicle may be damaged.

● Ensure that the roof rack is positioned correctly on the roof and that it will not affect any components of the

vehicle.

WARNING

Securing the roof rack and base incorrectly or using them incorrectly may cause the luggage or the entire assembly

to come loose from the vehicle roof. This can result in accidents and serious or fatal injuries.

● Always mount the roof rack and base correctly in accordance with the manufacturer's instructions.

● Secure the roof rack only at the locations intended for this.

● Always mount special rack assemblies for bicycles, skis, surfboards, etc. correctly and in accordance with the

manufacturer's installation instructions.

● Only use the roof rack and base if they are undamaged and secured correctly.

● Check the roof rack mounts before starting a journey and, if necessary, retighten them after a short distance.

● On long trips, check the threaded connections and fasteners each time you take a break.

● Do not make any modifications or repairs to the roof rack or base.

A fitted roof rack increases air resistance and therefore may reduce the vehicle's

range.

Loading the roof rack

Maximum permissible roof weight

The maximum permissible roof load is 75 kg(165 lbs).

The roof load consists of the weight of the roof rack and the items carried on the roof rack→

.

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Transporting for Your Volkswagen Touran 4 Door Third Generation (2022-2025)

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