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Driver assist systems -> Operating Front Assist for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Operating Front Assist  
Front Assist and all country-dependent included functions are automatically switched on when you switch on the  
ignition.  
However, Front Assist is not available or only available to a limited extent as long as the indicator lamp is lit.  
Volkswagen Commercial Vehicles recommends that Front Assist and all country-specific functions are switched on at  
all times. Exceptions: (→ Autonomous Emergency Braking (Front Assist)).  
Switching on and off  
You can also switch Front Assist on and off manually and view the current system status.  
On the display of the instrument cluster:  
1. Press the  
button.  
2. Switch Front Assist on or off.  
Depending on the equipment level, in the Infotainment system (→ Vehicle settings menu):  
1. Open the Assist systems menu.  
2. Switch Front Assist on or off in the corresponding submenu.  
If you switch off Front Assist, all the country-specific included functions are also switched off. The yellow  
indicator lamp lights up in the instrument cluster display.  
Setting country-specific functions  
You can make further settings when Front Assist is switched on:  
1. Switch the desired function on and off in the Assist systems menu of the Infotainment system (→ Vehicle  
settings menu).  
You can also set the warning time for the advance warning.  
Some settings can be stored in the user accounts of the personalisation function and therefore change  
automatically when the user account changes (→ Personalisation).  
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Troubleshooting  
Front Assist is starting up  
The indicator lamp lights up.  
Front Assist is temporarily not available or only available to a limited extent. Front Assist is available after driving  
straight ahead for a short time, and the indicator light goes out. When the vehicle is not moving, the indicator  
lamp lights up continuously.  
Front Assist not available or functions restricted  
The indicator lamp lights up yellow and a text message is also displayed.  
The radar sensor or camera window is dirty. Clean the radar sensor and windscreen (→ Vehicle care).  
The view of the radar sensor or camera is impaired due to the weather conditions, e.g. snow, or due to detergent  
deposits or coatings. Clean the radar sensor and windscreen (→ Vehicle care).  
The radar sensor's range is obstructed by add-on parts, trim frame for number plate holders or stickers. Remove  
any obstructions from the area around the radar sensor.  
The view of the camera is impaired by add-on parts or stickers. Keep the area around the camera window free.  
The radar sensor or camera has been displaced or damaged, e.g. due to damage to the front of the vehicle or the  
windscreen. Check whether damage is visible (→ Repairs and technical modifications).  
Painting work or structural modifications have been performed on the front of the vehicle.  
If the problem persists, switch off Front Assist and go to a suitably qualified workshop.  
Front Assist does not function as expected or is triggered unnecessarily several times  
The radar sensor or camera window is dirty. Clean the radar sensor and windscreen (→ Vehicle care).  
The system limits have been exceeded (→ Autonomous Emergency Braking (Front Assist)).  
Low sun or darkness.  
If the problem persists, switch off Front Assist and go to a suitably qualified workshop.  
Touch panels do not react as expected  
Moisture, dirt and grease can impede the functioning of the touch panels.  
1. Always keep touch panels clean and dry.  
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Introduction  
Within the system limits, the lane keeping system(Lane Assist) helps the driver to stay in lane. The function is not  
designed to keep the vehicle in lane automatically, nor is it suited to this purpose.  
Using a camera behind the windscreen, the lane keeping system detects road lane markings on the road. If your  
vehicle moves too close to a recognised road lane marking, the system will warn the driver with a corrective steering  
intervention. The corrective steering intervention can be overridden by the driver at any time.  
Speed range  
When road lane markings can be detected, the lane keeping system is ready to intervene at speeds above around  
60 km/h (around 35 mph) (system status active).  
WARNING  
The intelligent technology used in the lane keeping system cannot overcome the laws of physics, and functions only  
within the limits of the system. Always take care when using the lane departure warning system otherwise you  
could cause accidents or injuries. The system is not a substitute for the driver's full concentration and steering  
manoeuvres.  
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
Your hands should always be on the steering wheel so that you can steer at any time. The driver is always  
responsible for staying in lane.  
Steer the vehicle to override any unwanted intervention immediately.  
Observe the information on the instrument cluster display and respond according to the prompts, if permitted by  
the traffic situation.  
Always observe the area around the vehicle with care and watch the road ahead while driving.  
If the camera's field of view is dirty, covered or damaged, the function of the lane departure warning system may  
be impaired.  
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