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2021-2025 Volkswagen Transporter Van Safety User Manual

MY CAR USER MANUAL

Safety for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Overview of seats  
seat row  
Number of seats  
1
Two individual seats in the direction of travel.  
2
3
One or two individual seats facing in direction of travel or in opposite direction of travel.  
Two to three individual seats in the direction of travel.  
Number of seats  
The number of seats depends on the seating configuration and the equipment in the particular vehicle model.  
Each seat is equipped with a seat belt.  
Each rear seat is equipped with a radio-based seat occupant detection system .  
Retrofitting seats  
Additional seats can be retrofitted, provided that the maximum number of seats specified by the manufacturer in the  
vehicle documentation is not exceeded.  
These additional seats must also have seat belt anchor points and seat belts. The seat must also be equipped with a  
radio-based seat occupant detection system  
If seats are subsequently replaced or retrofitted, the seatbelt status indicator must be activated by a qualified  
workshop.  
WARNING  
Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fatal injuries during a sudden  
driving or braking manoeuvre, in the event of a collision or accident, or if the airbags are triggered.  
● All vehicle occupants must assume a correct sitting position before setting off and maintain this position  
throughout the trip. This also applies to the fastening of seat belts.  
● The number of vehicle occupants must never exceed the number of seats with seat belts in the vehicle.  
● Never tilt the backrest too far to the rear.  
● Always keep your feet in the footwell during the journey. Never place your feet on the seat or dash panel, for  
example. Never hold your feet out of the window. If you sit like this, the airbag and seat belt cannot provide  
optimal protection and could actually increase the risk of injury during an accident.  
The dangers of assuming an incorrect sitting position  
If the seat belts are not worn or are worn incorrectly, the risk of severe or fatal injuries increases. Seat belts can only  
provide optimal protection if the seat belt routing is correct. Assuming an incorrect sitting position considerably  
impairs the level of protection provided by a seat belt. This could lead to severe or even fatal injuries. The risk of  
severe or fatal injuries is especially increased when a deploying airbag strikes a vehicle occupant who has assumed an  
incorrect sitting position. The driver is responsible for all occupants transported in the vehicle, especially children.  
The following list contains examples of sitting positions that can be dangerous for all vehicle occupants.  
Whenever the vehicle is in motion:  
—Never stand in the vehicle.  
—Never stand on the seats.  
—Never kneel on the seats.  
—Never tilt the backrest too far to the rear.  
—Never lean against the dash panel.  
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—Never lie on the seats in the passenger compartment.  
—Never sit on the front edge of a seat.  
—Never sit sideways.  
—Never lean out of a window.  
—Never put your feet out of a window.  
—Never put your feet on the dash panel.  
—Never place your feet on the seat cushion or seat backrest.  
—Never travel in a footwell.  
—Never sit on the armrests.  
—Never travel on a seat without wearing the seat belt.  
—Never travel in the luggage compartment or on the load bed.  
WARNING  
Every incorrect sitting position in the vehicle increases the risk of severe or fatal injuries in the event of an accident  
or sudden driving or braking manoeuvre.  
● All vehicle occupants must maintain a correct sitting position and wear their seat belt properly while the vehicle is  
in motion.  
● Sitting in an incorrect position, not fastening the seat belt, or not leaving adequate space between the occupants  
and the airbags could result in critical or fatal injuries, especially if the airbags deploy and strike an occupant who  
has assumed an incorrect sitting position.  
Correct sitting position  
Fig. 1 Illustration: correct distance between the driver and  
the steering wheel, correct seat belt routing and correct  
head restraint adjustment.  
The following details the correct sitting positions for the driver and passengers.  
If any vehicle occupants cannot assume a correct sitting position due to their physical build, they should contact a  
correspondingly qualified workshop to find out about possible special modifications. The seat belts and airbags can  
only provide a maximum level of protection if you assume a correct sitting position.  
Adopt the following seating position for your own safety and to reduce the level of injury in the event of a sudden  
braking manoeuvre or an accident:  
The following applies to all vehicle occupants:  
—Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye  
level. Position the back of your head as close to the head restraint as possible → Fig. 1.  
—For shorter people: Push the head restraint all the way down, even if the head is then underneath the top edge of  
the head restraint.  
49  
—For taller people: Push the head restraint up as far as it will go.  
—Keep both feet in the footwell while the vehicle is in motion.  
—Adjust and fasten seat belts properly .  
Additional points for the driver:  
—Adjust the steering wheel so that the distance between the steering wheel and your breastbone is at least 25 cm  
A
→ Fig. 1  
and the circumference of the steering wheel can be held at the sides with the arms slightly bent.  
—The steering wheel must always point towards the breastbone and not towards the face.  
—Move the backrest into an upright position so that your back rests fully against it.  
—Adjust the driver seat by moving it forwards or backwards so that you are able to press the pedals to the floor with  
B
your knees still slightly angled and the distance from the dash panel to you knees is at least 10 cm → Fig. 1  
.
—Adjust the height so that you can reach the highest point of the steering wheel.  
—Always leave both feet in the footwell, to help ensure you maintain control of the vehicle at all times.  
Additional points for the front passenger:  
—If possible, move the backrest into an upright position so that your back rests fully against it.  
—Push the front passenger seat as far back as possible so that the airbag can provide maximum protection if it is  
deployed.  
Introduction  
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or seat belt buckle  
become damaged, the seat belt in question should be replaced immediately by a correspondingly qualified workshop  
→
. The qualified workshop must use correct spare parts that are compatible with the vehicle, equipment level and  
model year.  
WARNING  
Incorrectly fastened or unfastened seat belts can increase the risk of severe or fatal injuries.  
● Before every trip, each vehicle occupant must adopt the correct sitting position, correctly fasten the seat belt  
belonging to their seat and keep it fastened properly throughout the trip.  
● Before every journey and while the vehicle is in motion, secure all children travelling in the vehicle in a restraint  
system suitable for their weight and height. They must also wear correctly fastened seat belts .  
● Insert the latch plate only into the belt buckle of the corresponding seat and make sure that the latch plate  
engages securely. Using a buckle that does not belong to the seat that you are occupying reduces the level of  
protection and can lead to severe injuries.  
● Never unfasten the seat belt while the vehicle is in motion.  
● Never allow more than one person to share the same seat belt.  
● Never transport children or babies on your lap and never secure them using the same seat belt.  
● Never travel wearing loose, bulky clothing(such as an overcoat over a jacket). This could prevent the seat belts  
from fitting and functioning properly.  
WARNING  
Damaged seat belts increase the risk of serious or fatal injuries. If the belt webbing or any other part of the seat belt  
becomes damaged, the seat belt may tear during an accident or sudden braking manoeuvre.  
● Never damage the belt by trapping it in the door or in the seat mechanism.  
● If the belt webbing, belt connections, belt retractor or seat belt buckle become damaged, the seat belt or belt  
attachment element in question must be replaced immediately by a correspondingly qualified workshop. The  
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correspondingly qualified workshop must use correct spare parts that are compatible with the vehicle, equipment  
level and model year.  
● Never try to repair, modify or remove the seat belts or belt attachment elements yourself. Have all repairs to seat  
belts, belt retractors and buckles carried out by a correspondingly qualified workshop. The correspondingly  
qualified workshop must only replace the seat belt with a seat belt approved for the seat.  
● Have seat belts that have been subjected to stress and stretched during an accident replaced by a  
correspondingly qualified workshop. Renewal may be necessary even if there is no apparent damage. Also check  
the anchorages of the seat belts.  
WARNING  
Using seat belts incorrectly increases the risk of severe or fatal injuries.  
● Regularly check to ensure that the seat belt and its related parts are in perfect condition.  
● Always keep the seat belts clean.  
● Avoid allowing foreign bodies or liquids to enter the seat belt buckle slots and belt buckles. This could prevent  
the seat belt buckle slots, belt buckles and seat belts from working properly.  
● Never trap the seat belt. Never damage the belt or allow it to rub against sharp edges.  
Seat belt warning system and seatbelt status indicator  
Fig. 1 On the display of the instrument cluster: Warning  
lamp.  
Fig. 2 On the display of the instrument cluster: Belt status  
display for the rear seats.  
The red warning lamp lights up when the ignition is switched on and the vehicle occupants have not fastened their  
seat belts.  
An acoustic signal sounds at the start of a journey or if the seat belts are unfastened while the vehicle is travelling at  
speeds of more than around 25 km/h (15 mph). The red warning lamp will also flash→ Fig. 1.  
The red warning lamp will not go out until all vehicle occupants have fastened their seat belts when the ignition is  
switched on.  
51  
Belt status display for the rear seats  
The belt status indicator in the instrument cluster display shows the driver the number of seats detected when the  
ignition is switched on. Additionally, a black or white symbol indicates whether there are adult passengers in the rear  
seats → Fig. 2. The black symbol shows the number of seats that are not occupied. The filled-in white symbol shows  
the number of seats that are occupied. The display goes out after around 60 seconds.  
The belt status display for the rear seats is battery operated using a radio standard . Other radio-based systems,  
such as two-way radios, may interfere with the system →  
.
Before setting off, the driver must check whether the number of seats shown in the instrument cluster corresponds  
to the number of seats in the passenger compartment → . If the number does not match, have the system checked  
by a qualified workshop (→ Belt status indicator).  
WARNING  
Ignoring the belt status indicator can cause serious injury. The system is not a substitute for the full concentration  
of the driver.  
● Before setting off, check whether the number of seats shown in the instrument cluster corresponds to the  
number of seats in the passenger compartment.  
● Before setting off, check that all vehicle occupants have fastened their seat belts correctly.  
WARNING  
The buckle-up request is designed to detect adult persons. If a seat is occupied by lighter persons, in particular  
children, the detection will not be reliable. The buckle-up request also does not respond or only in a limited way if  
child seats and seat supports are used.  
● Always ensure that all vehicle occupants, especially children, have fastened their seat belts properly.  
The vehicle may still detect seats which have been removed but left near the  
vehicle.  
If seats are subsequently replaced or retrofitted, the seatbelt status indicator must be activated by a qualified  
workshop → Seat belt warning system and seatbelt status indicator.  
Troubleshooting  
seatbelt status indicator faulty  
The yellow indicator lamp lights up continuously. In addition, a message may be displayed in the instrument cluster.  
The battery in the radio system is too weak on at least one seat.  
1. Go to a suitably qualified workshop.  
2. Check the rear seat and replace the battery if necessary.  
Belt status indicator defective  
The yellow indicator lamp lights up continuously. In addition, a message may be displayed in the instrument cluster.  
1. Go to a suitably qualified workshop.  
seatbelt status indicator faulty  
The indicator lamp lights up continuously. In addition, a message may be displayed in the instrument cluster.  
The battery in the radio system is too weak on at least one seat.  
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1. Go to a suitably qualified workshop.  
2. Check the rear seat and replace the battery if necessary.  
Fastening and unfastening seat belts  
Fastening the seat belts  
Fig. 1 Inserting the seat belt latch plate into the buckle.  
Fasten seat belts before every trip.  
1. Always adjust the front seat and head restraint correctly .  
2. Engage the rear seat backrest in the upright position.  
3. Take hold of the belt and pull it evenly across your chest and pelvis. Donot twist the belt when doing this.  
4. Insert the latch plate securely into the buckle belonging to the occupied seat→ Fig. 1.  
5. Pull on the seat belt to ensure that the latch plate is securely locked in the buckle.  
Unfastening the seat belts  
Fig. 2 Removing the latch plate from the buckle  
Unfasten seat belts only when the vehicle is stationary.  
1. Press the red button on the belt buckle→ Fig. 2. The latch plate is released and springs out.  
2. Guide the belt back by hand so that it rolls up easily, without twisting the seat belt and without damaging the  
trim.  
Twisted seat belt  
If it is difficult to remove the seat belt from the belt guide, the seat belt may have become twisted if it was returned  
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too quickly into the side trim:  
1. Take hold of the latch plate then slowly and carefully pull out the seat belt.  
2. Untwist the seat belt and guide it back slowly by hand.  
3. Fasten the seat belt even if you are unable to undo the twist.  
However, the twist should not be in part of the seat belt that comes into direct contact with the body.  
4. Contact a correspondingly qualified workshop as soon as possible to have the twist removed.  
Seat belt routing  
Fig. 1 Correct seat belt routing and head restraint  
adjustment  
Fig. 2 Correct seat belt routing during pregnancy  
Seat belts only provide an optimum level of protection during an accident when they are routed correctly. Correct  
seat belt routing reduces the risk of severe or fatal injuries. Correct seat belt routing also holds the vehicle occupants  
in position so that an inflating airbag can offer the maximum level of protection. Therefore you must always fasten  
your seat belt and ensure that the seat belt routing is correct → Fig. 1.  
Assuming an incorrect sitting position can cause severe or fatal injuries .  
Correct seat belt routing  
—The shoulder part of the seat belt must always lie on the centre of the shoulder, never across the neck, over or  
under the arm or behind the back.  
—The lap part of the seat belt must always lie across the pelvis, never across the stomach.  
—The seat belt must always lie flat and snugly on the body. Tighten the belt if necessary.  
54  
Pregnant women must position the seat belt evenly over the chest and as low as possible over the pelvis. It must lie  
flat so that no pressure is exerted on the lower body – this applies in every stage of pregnancy → Fig. 2.  
Correct seat belt routing according to height  
The following equipment can be used to adjust the seat belt routing:  
—Seat belt height adjuster for the front seats (→ Seat belt height adjuster).  
—Front seat height adjustment (→ Front seats).  
WARNING  
Incorrect seat belt routing can cause severe injuries in the event of an accident or a sudden braking or driving  
manoeuvre.  
● The seat belts only offer best protection when the backrests are in an upright position and the seat belts have  
been fastened properly.  
● The seat belt itself or a loose seat belt can cause serious injuries if the seat belt shifts from harder body parts in  
the direction of softer body parts (e.g. stomach).  
● Route the seat belt so that it lies flat and snugly on your upper body.  
● The lap part of the seat belt must lie across the pelvis and never across the stomach. Route the seat belt so that it  
lies flat and snugly on your pelvis. Pull the belt a little again to tighten it if necessary.  
● For pregnant women, the seat belt must be positioned evenly over the chest and as low as possible over the  
pelvis during the entire course of the pregnancy. It must lie flat so that no pressure is exerted on the lower body.  
● Do not twist the seat belt when it is fastened.  
● Never hold the seat belt away from your body with your hand.  
● Do not route the belt over hard or fragile objects, such as glasses, pens or keys.  
● Never change the belt routing by means of belt clips, retaining eyes or similar.  
If a person’s physical build prevents them from routing the seat belt properly, contact a correspondingly  
qualified workshop to find out about any special modifications so that the seat belts and airbags can provide  
the optimum level of protection.  
Seat belt height adjuster  
Fig. 1 Next to the front seats: Seat belt height adjuster.  
The seat belt height adjusters for the front seats can be used to adjust the position of the seat belt on the shoulder so  
that it can be fastened properly:  
1. Push and hold the shoulder belt guide in the direction of the arrow→ Fig. 1.  
2. Push the shoulder belt guide up or down so that the seat belt is routed over the middle of the shoulder (→ Seat  
55  
belt routing).  
3. Let go of the shoulder belt guide.  
4. Pull sharply on the seat belt to check whether the shoulder belt guide is engaged securely.  
WARNING  
Never adjust the seat belt height when the vehicle is in motion.  
Belt retractor, belt tensioner, belt tension limiter  
The seat belts in the vehicle are part of the vehicle safety concept (→ Standard airbag system) and include the  
following important functions:  
Automatic belt retractor  
The seat belts on the front seats and on the rear seats(depending on equipment)are fitted with a belt retractor on  
the shoulder section of belt. Full freedom of movement is made possible when the shoulder belt is pulled slowly or  
when the vehicle is travelling at normal speeds. However, if the belt is pulled out quickly or during sudden braking,  
during travel in mountains or bends and during acceleration, the automatic belt retractor is locked.  
Belt tensioners  
The seat belts on the front seats are fitted with belt tensioners(depending on equipment).  
The belt tensioners are activated by sensors during severe frontal, side and rear collisions. They tighten the seat belts  
against the direction in which they are pulled. A loose seat belt is retracted and kept taught, which can reduce the  
forward motion of the vehicle occupants and their motion in the direction of impact. Depending on the equipment,  
the belt tensioner works together with the airbag system.  
A fine dust may be produced when the airbags are triggered. This is quite normal and does not mean that there is a  
fire in the vehicle.  
WARNING  
The protective function of the belt tensioners permits only one activation of the belt tensioners. The system must  
be replaced if the belt tensioners have been triggered.  
● Belt tensioners that have been triggered, and any affected system parts, must be replaced immediately with new  
parts that are approved for the vehicle.  
● Have repairs and modifications to your vehicle carried out only by a suitably qualified workshop. Qualified  
workshops have the necessary tools, diagnostic equipment, repair information and trained personnel.  
● Never install recycled belt tensioner components or components that have been taken from end-of-life vehicles  
in your vehicle.  
● Never modify any components of the belt tensioners.  
Reversible belt tensioning (proactive occupant protection system)  
Fastened seat belts on the front seats may be tensioned automatically by the proactive occupant protection system  
in critical situations, for example during an emergency stop or in the event of oversteering or understeering. Both  
seat belts are slackened if the accident does not happen, or when the critical situation has passed. The proactive  
occupant protection system is ready to be triggered again.  
In certain situations, you can reverse the tensioning process for seat belts. Examples include:  
—Strong braking.  
—Oversteer or understeer.  
—Minor collisions.  
56  
The reversible belt tensioners may remain continuously tensioned after certain driving situations. In this case, the  
seat belts must be manually unfastened when the vehicle is stationary and then fastened correctly again in order to  
release the belt tensioning.  
Belt tension limiter  
The seat belts are fitted with belt tension limiters, depending on equipment. The belt tension limiter reduces the  
pressure exerted by the seat belt on the body during an accident.  
All safety requirements must be observed when the vehicle or components of the system are scrapped.  
Qualified workshops are familiar with these requirements.  
Service and disposal of belt tensioners  
Seat belts may become damaged during any work on the belt tensioners or while removing or refitting any vehicle  
parts in conjunction with any other repair work. This damage will not always be noticeable. The consequence may be  
that the belt tensioners could function incorrectly, or not function at all, in the event of an accident.  
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced and that removed  
parts do not cause any injuries or environmental pollution. Suitably qualified workshops are familiar with these  
requirements.  
WARNING  
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt retractors and belt tensioners  
are not used correctly, or if they are repaired by a non-professional. As a result, the belt tensioners may not be  
triggered when they should, or they may be triggered unexpectedly.  
● Never carry out any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat belts by  
yourself, and have such work carried out only by a qualified workshop .  
● Seat belts, belt tensioners and automatic belt retractors cannot be repaired. They must be replaced.  
The airbag modules and belt tensioners may contain perchlorate. Observe the applicable legislation  
regarding disposal.  
57  
Introduction  
The proactive occupant protection system is an assistance system that initiates action to protect vehicle occupants in  
dangerous situations. However, the system cannot prevent a collision.  
Speed range  
The basic function of the proactive occupant protection system is available when driving forwards at speeds from  
approx. 30 km/h (19 mph).  
WARNING  
The intelligent proactive occupant protection system cannot overcome the laws of physics, and functions only  
within the limits of the system. Never let the extra convenience afforded by the proactive occupant protection  
system tempt you into taking any risks when driving. The system cannot prevent a collision. The system is not a  
substitute for the full concentration of the driver.  
● Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.  
● The system cannot detect objects in all situations.  
● The proactive occupant protection system does not react to animals or poorly visible objects.  
● Reflective objects such as safety barriers, tunnel entrances, heavy rain and ice can impair the performance of the  
proactive occupant protection system and thus prevent it from detecting a collision risk.  
● The system may be falsely triggered.  
58  
Basic functions  
The following functions may be triggered individually or together in critical driving situations, e.g. in the event of  
emergency braking, understeer and oversteer or minor collisions:  
—Reversible belt tensioning of the fastened driver and front passenger seat belts.  
—Automatic closing of the glass roof and side windows down to a gap, depending on the vehicle equipment.  
The belts may be tensioned individually or together depending on the respective critical driving situations.  
Additional functions for vehicles with Autonomous Emergency Braking (Front Assist)  
For vehicles with Autonomous Emergency Braking(Front Assist), the system limits also include calculation of the  
probability of a rear-end collision with the vehicle in front. If the system detects that a rear-end collision is likely, or  
initiates severe braking, it can trigger the proactive occupant protection system.  
Additional functions for vehicles with lane change system (Side Assist)  
In vehicles fitted with a lane change system(Side Assist), the probability of a collision with the vehicle following  
behind is also calculated within the system limits. The system can trigger the proactive occupant protection system if  
it detects a probable collision with the vehicle ahead. If the risk of a collision is detected, the hazard warning lights  
can also be activated with a rapid hazard warning flashing frequency in addition to the basic function of the proactive  
occupant protection system.  
Additional functions for vehicles with Emergency Assist  
The proactive occupant protection system may be triggered in vehicles with Emergency Assist if no driver activity is  
detected.  
Depending on the activation level, the following functions are triggered:  
—Reversible belt tensioning of the driver's fastened seat belt for a brief or extended period of time.  
—Automatic closing of the glass roof and side windows down to a gap, depending on the vehicle equipment.  
Setting in driving profile selection  
In vehicles with driving profile selection, the proactive occupant protection system is adapted to the special vehicle  
setup of the respective driving profile.  
Settings in the Infotainment system  
Depending on the vehicle equipment, settings for the proactive occupant protection system with the full range of  
functions can be made in the vehicle settings in the Infotainment system.  
The proactive occupant protection system will be reactivated every time the ignition is switched on.  
It may not be possible to operate the setting function if the proactive occupant protection system has already been  
adapted to the specific vehicle setup.  
Limits of the proactive occupant protection system  
The availability of the proactive occupant protection system depends on country-specific legal regulations and the  
vehicle equipment.  
The proactive occupant protection system will not be available, or will only be available to a limited extent, in the  
following situations:  
—Malfunction in the ESC, reversible belt tensioners (→ Belt retractor, belt tensioner, belt tension limiter) or airbag  
59  
control unit (→ Standard airbag system).  
—ASR is deactivated or ESC is restricted (→ Brake support systems).  
—Autonomous Emergency Braking (Front Assist) is restricted or has a system fault.  
—System fault or restriction of the lane change system(Side Assist).  
—Emergency Assist is restricted or has a system fault.  
Troubleshooting  
A message is shown for a short time on the instrument cluster display.  
1. The proactive occupant protection system functions are restricted or the system is not available. Switch off and  
restart the engine.  
2. If the fault persists, go to a suitably qualified workshop and have the proactive occupant protection system  
checked.  
Depending on the malfunction, additional information may be displayed in the vehicle  
status.  
60  
Introduction  
Depending on the equipment level, the vehicle may be fitted with one front airbag each for the driver and front  
passenger. The front airbags can provide front seat occupants with additional chest and head protection if the seat,  
seat belts, head restraints and, in the case of the driver, steering wheel are adjusted and used correctly. Airbags are  
meant only for additional protection. The airbags are not a substitute for seat belts. Seat belts must always be worn,  
even when the front seats are equipped with front airbags.  
WARNING  
Never rely solely on the airbag system for your protection.  
● Even if an airbag is triggered, it only offers auxiliary protection.  
● The airbag system offers the best level of protection, and reduces the risk of injury, when seat belts are properly  
worn.  
● Before every trip, each vehicle occupant must adopt the correct sitting position, correctly fasten the seat belt  
belonging to their seat and keep it fastened properly throughout the trip. This applies to all vehicle occupants and  
also in urban traffic.  
WARNING  
The risk of injury increases if there are any objects located between the vehicle occupants and the deployment area  
of the airbag when it is triggered. This will alter the deployment zone of the airbag, or the objects will be flung  
against the body.  
● Never hold any objects in your hand or on your lap while the vehicle is in motion.  
● Never transport any objects on the front passenger seat. The objects could enter the deployment zone of the  
airbag during sudden braking or driving manoeuvres and then be flung dangerously through the vehicle interior if  
the airbag is activated.  
● Vehicle occupants sitting on the front seats and rear outer seats must never carry any people, pets or objects in  
the deployment zone between themselves and the airbags. Make sure that all children and adults travelling with  
you also observe this rule.  
WARNING  
The airbag system can only be triggered once. The system will have to be replaced if the airbags have been  
triggered.  
● Airbags that have been triggered, and any affected system parts, must be replaced immediately with new parts  
that the vehicle manufacturer has approved for the vehicle.  
● Have repairs and modifications to your vehicle carried out only by a suitably qualified workshop. Qualified  
workshops have the necessary tools, diagnostic equipment, repair information and trained personnel.  
● Never install recycled airbag components or components that have been taken from end-of-life vehicles in your  
vehicle.  
● Never modify any components of the airbag system.  
WARNING  
Fine dust particles or steam may be released when the airbags are triggered. This is normal and does not mean that  
there is a fire in the vehicle.  
● The fine dust can cause irritation to the skin and eye membranes and cause breathing difficulties, particularly for  
people suffering from asthma or people who have (had) other respiratory problems. To help reduce breathing  
difficulties, get out of the vehicle or open the windows or doors for more fresh air.  
● If you come into contact with the dust, you should wash your hands and face with a mild soap and water before  
eating.  
● Do not let the dust get into your eyes or into open wounds.  
● If dust has entered your eyes, rinse them with water.  
WARNING  
Cleaning agents that contain solvents cause the surface of the airbag modules to become porous. In an accident  
61  
that triggers the airbag, loose plastic parts can cause serious injury.  
● Never clean the dash panel or the airbag covers with cleansers that contain solvents.  
Type of front passenger front airbag system  
With some equipment levels, anairbag system or an airbag system with front passenger front airbag deactivation  
may be installed.  
Airbag system  
The front passenger front airbag can be deactivated only by a correspondingly qualified workshop.  
Characteristics of the airbag system:  
—Front passenger front airbag in the dash panel.  
—Indicator lamp in the instrument cluster display.  
Airbag system with front passenger front airbag deactivation  
The front passenger front airbag can be deactivated manually by means of a key-operated switch (→ Standard airbag  
system).  
Characteristics of the airbag system with front passenger front airbag deactivation:  
—Front passenger front airbag in the dash panel.  
—Indicator lamp in the instrument cluster display.  
—PASSENGER AIR BAG indicator lamp  
—PASSENGER AIR BAG indicator lamp  
in the roof console.  
in the roof console.  
—Key-operated switch on the front passenger side.  
62  
Indicator lamp  
Fig. 1 In the roof console: indicator lamp showing front  
passenger front airbag enabled.  
Fig. 2 In the roof console: indicator lamp showing front  
passenger front airbag disabled.  
The yellow indicator lamp in the instrument cluster display lights up briefly as a functional check when the  
ignition is switched on and goes out after a few seconds.  
Front passenger front airbag switched off. The yellow indicator lamp in the roof console lights up continuously  
→ Fig. 2.  
Front passenger front airbag switched on. The yellow indicator lamp in the roof console will go out  
automatically approximately 60 seconds after the ignition is switched on or after the front passenger front  
airbag is switched on using the key-operated switch → Fig. 1.  
There may be a fault in the airbag system if the PASSENGER AIR BAG indicator lamp  
light up continuously or lights up together with the indicator lamp in the instrument cluster display when the front  
passenger front airbag is switched off→  
in the roof consoledoes not  
.
WARNING  
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger at all or may trigger  
unexpectedly. This can cause severe or fatal injuries.  
● Have the airbag system checked by a correspondingly qualified workshop as soon as possible.  
● Never fit a child seat on the front passenger seat. Remove a fitted child seat! The front passenger front airbag  
may trigger during an accident in spite of the fault.  
63  
Troubleshooting  
Fault in airbag system and belt tensioner system  
The yellow indicator lamp lights up continuously. In addition, a message may be displayed in the instrument cluster.  
A malfunction has been detected in at least one airbag or belt tensioner.  
1. Go to a correspondingly qualified workshop and have the airbag system and belt tensioner checked.  
Airbag system or belt tensioner deactivated with diagnostic tool  
The yellow indicator lamp lights up for around four seconds when the ignition is switched on and then flashes for  
around twelve seconds. In addition, a message may be displayed in the instrument cluster.  
At least one airbag or belt tensioner was deactivated with a diagnostic tool.  
1. Go to a correspondingly qualified workshop and ask them to check whether the airbag system or belt tensioner  
must remain switched off.  
Front passenger front airbag switched off  
The yellow indicator lamp for the deactivated front passenger front airbag lights up continuously.  
The front passenger front airbag has been switched off.  
1. Check whether the front passenger front airbag must remain switched off, e.g. when using a child seat on the  
front passenger seat.  
Front passenger front airbag switched on  
The yellow indicator lamp for the activated front passenger front airbag lights up for around 60 seconds after the  
ignition is switched on or after switching on the front passenger front airbag with the key-operated switch.  
The front passenger front airbag has been switched on.  
1. Check whether the front passenger front airbag must remain switched on.  
64  
Description and function of the airbags  
The airbags can protect vehicle occupants during frontal and side collisions by reducing their movement in the  
direction of the collision.  
When an airbag is triggered, it is inflated by a gas generator. This causes the airbag covers to break, and the airbags  
inflate forcefully to cover their deployment zones within milliseconds. Once a vehicle occupant wearing a seat belt  
starts to sink into the inflated airbag, the gas inside the airbag starts to escape to cushion the occupant and slow  
down their movement. This can reduce the risk of severe and fatal injuries. The triggering of the airbag will not  
always prevent other injuries such as swelling, bruising and grazing. The deployment of the airbag can also produce  
frictional heat.  
Airbags provide no protection for the arms or lower body.  
The most important factors for triggering the airbag are the type of accident, the angle of impact, the vehicle speed  
and the type of object with which the vehicle collides. Therefore, visible damage to the vehicle does not always mean  
that the airbag should have been triggered.  
The triggering of the airbag system depends on the vehicle deceleration rate caused by the collision and registered by  
the electronic control unit. If this rate is below the reference value programmed into the control unit, the airbags will  
not be triggered, even though the vehicle may be badly damaged as a result of the collision. Vehicle damage, repair  
costs or even the lack of vehicle damage in an accident do not necessarily give an indication of whether an airbag  
should inflate or not. It is not possible to define a range of vehicle speeds and reference values, since the  
circumstances will vary considerably between one collision and another. It is therefore impossible to cover every  
possible kind and angle of impact that would trigger the airbags. Important factors in the triggering of the airbag  
include the nature (hard or soft) of the object that the vehicle hits, the angle of impact, and the vehicle speed.  
Airbags only serve as a supplement to the three-point seat belt in some accident situations when the vehicle braking  
is sufficient to trigger the airbags. Airbags can only be triggered once and only in certain situations. The seat belts are  
always there to provide protection in situations in which the airbags are not triggered or have already been triggered.  
For example, if the vehicle collides with a further vehicle following the initial collision, or is hit by another vehicle.  
The airbag system is part of the vehicle's overall passive safety concept. The airbag system can only work effectively  
when the occupants are wearing their seat belts correctly and have assumed a proper sitting position  
.
Components of the vehicle safety concept  
The following vehicle safety equipment makes up the vehicle's safety concept to reduce the risk of severe and fatal  
injuries. Some of this equipment may not be fitted in your particular vehicle. It may not be available at all in some  
countries.  
—Optimised seat belts for all seats.  
—Belt tensioners for the driver and front passenger in conjunction with side airbags.  
—Seat belt height adjusters for the front seats.  
—Red warning lamp and, where applicable, belt status display.  
—Front airbags for driver and front passenger.  
—Side airbags for the driver, front passenger and, if applicable, for the rear outer seats.  
—Curtain airbags on the left and right.  
—Central airbag between driver and front passenger.  
—Yellow airbag indicator lamp  
.
—Yellow PASSENGER AIR BAG indicator lamp  
—Yellow PASSENGER AIR BAG indicator lamp  
—Control units and sensors.  
in the roof console.  
in the roof console.  
—Height-adjustable head restraints optimised for rear impact.  
65  
—Adjustable steering column.  
—If fitted, anchor points for child seats on the outer seats in the passenger compartment and on the front passenger  
seat.  
—If applicable, mounting points for the top tether for child seats.  
Situations when the front, side, central and curtain airbags will not be triggered:  
—If the ignition is switched off during a collision.  
—If the level of deceleration measured by the control unit is too low during a collision at the front of the vehicle.  
—During a minor side collision.  
—During rear collisions.  
—If the dynamics measured by the control unit are too low in the event of a vehicle rollover.  
—If the impact speed in a collision is lower than the reference value specified in the control unit.  
Front airbags  
Fig. 1 Location and deployment zone of the driver front  
airbag  
Fig. 2 Location and deployment zone of the front  
passenger front airbag  
In conjunction with the seat belts, the front airbag system gives the front occupants additional protection for the  
head and chest in the event of a severe frontal collision. Always keep as far away from the front airbag as possible .  
This allows the front airbags to inflate fully when triggered, thus providing maximum protection.  
66  
The front airbag for the driver is located in the steering wheel→ Fig. 1 and the front airbag for the front passenger is  
located in the dash panel → Fig. 2. The airbag locations are identified by the text “AIRBAG”.  
The areas inside the red lines are covered by the front airbags when the front airbags are triggered(deployment  
zone). You must never leave or attach any objects in these areas→ . Any factory-fitted accessories will not be  
struck if the driver and front passenger front airbags are deployed.  
The airbag cover panels fold out when the driver and front passenger front airbags are deployed. The airbag covers  
remain connected to the steering wheel and the dash panel.  
DANGER  
Once triggered, the airbag inflates at very high speed in a fraction of a second.  
● Always leave the deployment zones of the front airbags clear.  
● Never attach any objects, such as drink or telephone holders, to the covers of the airbags or anywhere in the  
airbag deployment zone.  
● No other people, animals or objects may be carried between the occupants of the front seats and the airbag  
deployment zone. Ensure that children and passengers keep to this rule.  
● Do not attach any objects, e.g. mobile navigation devices, to the windscreen above the front airbag on the front  
passenger side.  
● Do not affix stickers to or cover the airbag unit in the steering wheel and the surface of the dash panel in the  
deployment zone of the front passenger’s airbag.  
WARNING  
The front airbags are deployed in front of the steering wheel→ Fig. 1 and dash panel→ Fig. 2.  
● When driving, always hold the steering wheel with both hands on the outside of the ring: 9 o’clock and 3 o’clock  
position.  
● Adjust the driver seat so that there is at least 25 cm(approximately 10 inches) between the driver’s rib cage and  
the hub of the steering wheel. If your build makes it impossible to fulfil this requirement then you must contact a  
correspondingly qualified workshop for assistance.  
● Adjust the front passenger seat so that the distance between the passenger and the dash panel is as large as  
possible.  
Switching the front passenger front airbag on and off  
Fig. 1 On the front of the dash panel: key-operated switch  
for switching the front passenger front airbag on and off.  
The front passenger front airbag must be deactivated if you fit a rear-facing child seat on the front passenger seat.  
Enabling the front passenger front airbag  
1. Switch off the ignition.  
2. Open the front passenger door.  
67  
3. Remove the spare key from the vehicle key.  
4. Insert the key bit into the key-operated switch until you feel the second point of resistance→ Fig. 1. Around  
three quarters of the key bit should be inserted in the key switch at this point →  
5. The spare key can then be turned to positionON relatively gently.  
.
6. Remove the manual key from the key-operated switch and insert it back into the vehicle key.  
The yellow PASSENGER AIR BAG indicator lamp  
approximately 60 seconds  
in the roof console lights up and goes out after  
7. Close the front passenger door.  
8. Check that the PASSENGER AIR BAG indicator lamp  
for standard airbag system).  
in the roof consoledoes not light up (→ Indicator lamp  
Disabling the front passenger front airbag  
1. Switch off the ignition.  
2. Open the front passenger door.  
3. Remove the spare key from the vehicle key.  
4. Insert the key bit into the key-operated switch until you feel the second point of resistance→ Fig. 1. Around  
three quarters of the key bit should be inserted in the key switch at this point →  
5. The spare key can then be turned to positionOFF relatively gently.  
6. Close the front passenger door.  
.
7. The PASSENGER AIR BAG  
indicator lamp in the roof console lights up continuously when the ignition is  
switched on (→ Indicator lamp for standard airbag system).  
Do not let any vehicle occupants travel on the front passenger seat when the front passenger front airbag is  
switched off. Only rear-facing child seats must be used →  
.
Identifying characteristics for a disabled front passenger front airbag  
A deactivated front passenger front airbag is indicatedonly by the PASSENGER AIR BAG  
up continuously in the roof console (→ Indicator lamp for standard airbag system).  
indicator lamp lighting  
indicator lamp in the  
For safety reasons, do not fit a child restraint system on the front passenger seat if the  
roof console does not light up continuouslyor lights up together with the indicator lamp in the instrument cluster  
display. The front passenger front airbag may trigger during an accident.  
DANGER  
Please observe important safety notes on the front passenger front airbag (→ Child seats)  
DANGER  
The front passenger front airbag should only be switched off in exceptional circumstances.  
● To prevent damage to the airbag system, only switch the front passenger front airbag on and off when the  
ignition is switched off.  
● It is the driver's responsibility to ensure that the key-operated switch is set to the correct position.  
● Switch the front passenger front airbag off only if, in exceptional circumstances, a rear-facing child seat is  
secured on the front passenger seat.  
● Switch the front passenger front airbag back on again as soon as the rear-facing child seat on the front passenger  
seat is no longer being used.  
WARNING  
68  
Do not leave the vehicle key in the key switch while driving.  
● Strong vibrations may cause the vehicle key to turn in the key switch, which could cause the front passenger front  
airbag to be activated.  
● Untimely inflation of the front passenger front airbag could lead to serious or fatal injuries.  
NOTICE  
If the key bit is not inserted far enough, the key switch could be damaged when the key is turned.  
NOTICE  
Do not leave the vehicle key in the key-operated switch, as this can damage the key-operated switch and vehicle key  
when the door is closed.  
Side airbags  
Fig. 1 Diagram: deployment zone of the side airbag on the  
left side of the vehicle.  
Fig. 2 On the side of the front seat: Location of the side  
airbag.  
Depending on the vehicle equipment, side airbags are fitted for the driver and the front passenger.  
The side airbags are located in the outer seat backrest cushions of the driver seat and, in some vehicles, the front  
passenger seat → Fig. 2.  
The locations of the airbags are identified by labels with the lettering “AIRBAG”.  
The area in the red frame is covered by the side airbag when triggered(deployment zone) → Fig. 1. For this reason,  
you must never leave or attach any items in this area →  
.
69  
During a side collision, the side airbags will be deployed on the side of the vehicle which is impacted, thus reducing  
the risk of injury to the areas of the occupants' bodies facing the impact.  
WARNING  
Once triggered, the airbag inflates at very high speed in a fraction of a second.  
● Always leave the deployment zones of the side airbags clear.  
● No other people, animals or objects may be carried between the occupants of the front seats and the airbag  
deployment zone. Ensure that children and passengers keep to this rule.  
● The coat hooks in the vehicle should be used only for lightweight clothing. Never leave any heavy or sharp objects  
in the pockets.  
● Do not fit any accessories to the doors.  
● Do not fit seat covers or protective covers over the seats unless they have been expressly approved for use in the  
vehicle. Otherwise the side airbag may not be able to inflate once triggered.  
WARNING  
Incorrect use of the driver and front passenger seat could hinder the proper function of the side airbag and cause  
serious injury.  
● Never remove the front seats from the vehicle or modify any part of them.  
● If too much pressure is applied to the backrest side bolsters, the side airbags may not be triggered correctly, may  
not trigger at all, or may trigger unexpectedly.  
● Have any damage to the original seat covers or around the seams of the side airbag units repaired immediately by  
a correspondingly qualified workshop.  
Central airbag  
Fig. 1 In the inner backrest cushion on the driver seat:  
centre airbag.  
A centre airbag for the driver and the front passenger may be fitted, depending on the vehicle equipment.  
The centre airbag is located in the inner backrest cushion on the driver seat.  
The location of the centre airbag is indicated by the word AIRBAG→ Fig. 1.  
The area in the red frame is covered by the central airbag when triggered(deployment zone) → Fig. 1. For this reason,  
you must never leave or attach any items in this area →  
.
The central airbag is triggered in the event of a side collision and vehicle rollover and thus reduces the risk of injury to  
the vehicle occupants.  
WARNING  
Once triggered, the airbag inflates at very high speed in a fraction of a second.  
70  
● Leave the deployment zone of the centre airbag clear.  
● Never secure any items to the cover or in the deployment zone of the centre airbag.  
● There must be no other people, animals or objects between the occupants of the front seats and the airbag  
deployment zones. Ensure that children and passengers keep to this rule.  
● Do not fit seat covers or protective covers over the seats unless they have been expressly approved for use in the  
vehicle. Otherwise the side airbag may not be able to inflate once triggered.  
WARNING  
Incorrect use of the driver and front passenger seat could hinder the proper function of the central airbag and cause  
serious injury.  
● Never remove the front seats from the vehicle or modify any part of them.  
● If too much pressure is applied to the backrest side bolsters, the central airbag may not be triggered correctly,  
may not trigger at all, or may trigger accidentally.  
● Have any damage to the original seat covers or around the seams of the centre airbags repaired immediately by a  
qualified workshop.  
Curtain airbags  
Fig. 1 On the left-hand side of the vehicle: Location and deployment zone of the curtain airbag.  
Depending on the vehicle equipment, curtain airbags are fitted on the driver side and possibly on the front passenger  
side.  
The curtain airbags are located inside the vehicle above the doors. The airbag location is identified by the text  
“AIRBAG”.  
The area in the red frame is covered by the curtain airbag when triggered(deployment zone). For this reason, you  
must never leave or attach any items in this area →  
.
In a side collision the curtain airbag is triggered on the impact side of the vehicle.  
In a side collision, the curtain airbags reduce the risk of injury to the areas of the body facing the impact for vehicle  
occupants on the front seats and outer rear seats.  
WARNING  
Once triggered, the airbag inflates at very high speed in a fraction of a second.  
● Always leave the deployment zones of the curtain airbags clear.  
● Never secure any items to the cover or in the deployment zone of the curtain airbag.  
● Vehicle occupants sitting on the front seats and rear outer seats must never carry any people, pets or objects in  
the deployment zone between themselves and the airbags. Ensure that children and passengers keep to this rule.  
● The coat hooks in the vehicle should be used only for lightweight clothing. Never leave any heavy or sharp objects  
in the pockets.  
71  
● Do not fit any accessories to the doors.  
● Do not install any sun blinds on the side windows unless they have been expressly approved for use in your  
vehicle.  
● Only push the sun visors over to the side windows if no items are attached to them(e.g. pens or the remote  
control for a garage door).  
Introduction  
Using child seats can reduce the risk of injury to the child if there is an accident. Always use child seats when driving  
with children.  
Note the following:  
—Child seats are classified into groups depending on the size, age and weight of child for which they are designed.  
—Various securing systems are used to secure child seats in the vehicle.  
For safety reasons, child seats must always be fitted to the rear seats (→ Child seats).  
WARNING  
If children are not secured or are inadequately secured, they are at greater risk of serious or even fatal injury. Please  
note the following:  
● Children who are either under 12 years of age or less than 150 cm tall must not be carried in the vehicle if they  
are not secured in a suitable child seat while the vehicle is in motion. Regulations in some countries may differ,  
and must be complied with.  
● Always secure children in the vehicle in a suitable child seat. The seat used must be appropriate to the child's  
height, weight and age.  
● Observe the child seat manufacturer’s instructions for securing the child seat in the vehicle and for securing the  
child in the child seat.  
● Never fasten more than one child into one child seat.  
● Under no circumstances should children or babies be held in a passenger's or driver's lap while driving.  
● Never leave a child unsupervised in a child seat.  
● Never allow a child to be carried in a vehicle without being properly secured, and never allow a child to stand up  
or to kneel on a seat, or to sit incorrectly while the vehicle is in motion. This is particularly important for children  
carried on the front passenger seat. In an accident, children may sustain serious injuries to themselves and  
others.  
● The child seat can only provide maximum protection if the seat belt is routed correctly around it. Always ensure  
that the seat belt is routed as specified in the instructions provided by the child seat manufacturer. If the seat belt  
is routed incorrectly it may cause injuries even in a minor accident.  
● After an accident, it is vital to replace any child seats that were in use during the accident, as they could have  
sustained non-visible damage.  
72  
Types of child seat  
Fig. 1 Example illustrations of child seats.  
Only use child seats that have been officially approved and are suitable for the child.  
Standards for child seats  
Regulations ECE-R 44 or ECE-R 129 apply to child seats within the European Union. Both regulations apply  
simultaneously. Child seats which have been tested in accordance with these standards carry an orange ECE approval  
label. This ECE approval label may include the following information on the child seat:  
—Weight class.  
—Size class.  
—Approval category(universal, semi-universal, vehicle-specific or i-Size).  
—Approval number.  
On child seats that are approved under regulation ECE-R 44, the eight-digit approval number on the ECE approval  
label must begin with 03 or 04. This shows that the seat is admissible for use. Older child seats with an approval  
number beginning with 01 or 02 are not admissible.  
Child seat weight classes  
Class  
Child's weight  
up to 10 kg  
up to 13 kg  
9 to 18 kg  
Group 0  
Group 0+  
Group 1  
Group 2  
Group 3  
15 to 25 kg  
22 to 36 kg  
—Weight class 0/0+: group 0/0+ or 0/1 rear-facing infant carriers→ Fig. 1 are the best option for the period from  
birth to around 18 months.  
—Weight class 1: group 1 (up to about 4 years old) and group 1/2 (up to about 7 years old)with an integral belt  
system are the best option for children over the relevant weight limit.  
—Weight classes 2/3: groups 2 and 3 include child seats with a backrest, and booster seats with no backrest. Child  
seats with a backrest have integrated seat belt routing and side padding, and so provide better protection than  
booster seats with no backrest. The use of child seats with backrests is recommended. Group 2 child seats are for  
children up to the age of about 7, group 3 child seats for those older than 7.  
Not every child will fit in the child seat specified for their weight group. Likewise, not every seat will fit in every  
73  
vehicle. Therefore it is vital to check that the child fits properly in their child seat and that the child seat can be  
securely fastened in the vehicle.  
Child seat approval categories  
Child seats can be classified as “universal”, “semi-universal” “or vehicle-specific”(all in accordance with regulation  
ECE-R 44) or “i-Size” (in accordance with regulation ECE-R 129).  
—Universal: child seats with “universal” approval are approved for use in all vehicles. No type list is required. ISOFIX  
child seats with universal approval must also be secured using a top tether.  
—Semi-universal: “semi-universal” approval requires other safety devices for attaching the seat(that require  
additional testing) in addition to the standard requirements for universal approval. Child seats with “semi-  
universal” approval come with a type list. The seats should only be used in vehicles that are included on this list.  
Please refer to the child seat manufacturer's vehicle type list to find out whether the child seat may be fitted in the  
vehicle.  
—Vehicle-specific: a child seat with vehicle specific approval must have undergone dynamic testing in each model of  
vehicle for which it is approved. Child seats with “vehicle-specific” approval also come with a type list. Please refer  
to the child seat manufacturer's vehicle type list to find out whether the child seat may be fitted in the vehicle.  
—i-Size: child seats classified as i-Size must conform to the installation and safety requirements prescribed in  
regulation ECE-R 129. Contact the child seat manufacturer to find out which child seats are approved for this  
vehicle in accordance with i-Size.  
Installing and using child seats  
Country-specific regulations  
The standards and regulations governing the use of child seats and child seat securing mechanisms differ from  
country to country. Not all countries allow you to transport children on the front passenger seat. Legislation and legal  
requirements take precedence over the information given in this owner's manual.  
For vehicles with right-hand drive, a child seat with a support foot must not be used on the front passenger seat.  
Information on fitting a child seat  
Observe the following general information when fitting a child seat. This information is relevant whatever child seat  
securing system is being used.  
—Read and follow the instructions provided by the child seat manufacturer→  
.
—Whenever possible, fit the child seat on the rear bench seat behind the front passenger seat so that children can  
exit the vehicle on the kerb side.  
—Set the seat belt height so that the seat belt routing follows a natural line and is adjusted to the child seat without  
turning back on itself. For rear-facing child seats, use the lowest position of the belt height adjuster.  
—Deactivate the front passenger front airbag if fitting a rear-facing child seat on the front passenger seat.  
—When fitting on the front passenger seat, push the front passenger seat back fully and adjust the seat to the  
highest position. Set the backrest to the upright position .  
—Set the backrest to the upright position when installing the seat on the second row .  
—Always ensure that there is enough space around the child seat. If necessary, adjust the position of the seat in  
front. When doing so, ensure that the driver or front passenger can still maintain a correct sitting position .  
—The backrest of the child seat must lay as flat as possible against the vehicle seat backrest. If required, adjust the  
seat backrest angle so that the child seat lies flush against the backrest. Once it has been installed, if the child seat  
is touching the head restraint and therefore cannot be positioned flush against the backrest, push the head  
restraint all the way up, or remove and stow safely in the vehicle .  
74  
—When using a child seat in the rear seats, push the seats as far forward as possible .  
Airbag sticker  
Fig. 1 Diagram: airbag label on the sun visor.  
Fig. 2 Diagram: airbag label on the B-pillar.  
The vehicle may be provided with stickers giving key information about the front passenger front airbag. The  
information on these stickers may vary from country to country. The stickers may be found:  
—On the front passenger sun visor .  
—On the B-pillar on the front passenger side .  
It is essential to observe the warning information shown on these stickers before installing a rear-facing child seat→  
.
Risks involved in carrying children on the front passenger seat  
If you are using arear-facing child seat, the front passenger front airbag can cause critical or potentially fatal injuries  
when it inflates →  
.
Rear-facing child seat may only be used on the front passenger seat if the front passenger front airbag has been  
deactivated. The front passenger front airbag has been deactivated when the PASSENGER AIR BAG indicator  
lamp is displayed continuously in the roof console. Deactivating the front passenger front airbag (→ Indicator lamp  
for standard airbag system).  
If using a front-facing child seat, do not deactivate the front passenger front airbag. When fitting the child seat,  
ensure that it is as far away as possible from the front passenger front airbag. The front passenger front airbag can  
cause severe injuries when it inflates →  
.
Some child seats are not suitable for use on the front passenger seat. The child seat must be specially authorised by  
the manufacturer for use on the front passenger seat in vehicles with front and side airbags.  
75  
Risks presented by side airbags and centre airbags  
When triggered, the side airbag or centre airbag could hit the child in the head, causing serious injury→  
.
DANGER  
Observe the important safety instructions for the front passenger front airbag. (→ Standard airbag system)  
DANGER  
If you use a rear-facing child seat on the front passenger seat, the child in it is at increased risk of sustaining serious  
or life-threatening injuries or being killed in the event of an accident.  
● Never secure a rear-facing child seat on the front passenger seat if the front passenger front airbag is activated.  
● Deactivate the front passenger front airbag. If the front passenger front airbag cannot be deactivated no rear-  
facing child seat may be used.  
● Move the front passenger seat as far back and as high as it can be adjusted to create the largest possible distance  
between the child seat and the front passenger front airbag.  
● Move the backrest to the upright position.  
● Set the seat belt height so that the seat belt routing follows a natural line and is adjusted to the child seat  
without turning back on itself. For rear-facing child seats, use the lowest position of the belt height adjuster.  
● Only use child seats that have been approved by the child seat manufacturer for use on a front passenger seat  
with front and side airbags.  
WARNING  
Child seats present a risk of injury if incorrectly installed.  
● Always read and follow the installation instructions and warning information provided by the child seat  
manufacturer.  
WARNING  
Using a front-facing child seat on the front passenger seat presents a risk of injury.  
● Move the front passenger seat as far back and as high as it can be adjusted to create the largest possible distance  
between the child seat and the front passenger front airbag.  
● Move the backrest to the upright position.  
● Set the seat belt height so that the seat belt routing follows a natural line and is adjusted to the child seat  
without turning back on itself. For rear-facing child seats, use the lowest position of the seat belt height adjuster.  
● Only use child seats that have been approved by the child seat manufacturer for use on a front passenger seat  
with front and side airbag.  
WARNING  
To avoid injuries caused by inflation of a head airbag or side airbag:  
● Make sure that children are not in the airbag deployment zone.  
● Do not place any objects in the side airbag deployment zones.  
If a child seat is used on a single seat with Easy Entry function, the seats located behind that seat are difficult  
to access. Therefore, a child seat should be used on another rear seat, if possible.  
Securing systems  
Different countries use different securing systems for safely fitting child seats in the vehicle.  
Overview of securing systems  
—ISOFIX: ISOFIX is a standardised securing system for fitting child seats in the vehicle quickly and safely. The ISOFIX  
attachment system creates a rigid connection between the child seat and the vehicle body.  
The child seat has two rigid attachment arms. The attachment arms click into ISOFIX attachment points which can be  
76  
located between the seat and the rear seat backrest. The ISOFIX securing system as described here is specific to the  
EU (→ Child seat with ISOFIX). An upper strap(top tether) or a support foot may sometimes have to be used in  
addition to the ISOFIX anchor points described above.  
—Three-point automatic seat belt: It is better to secure child seats using the ISOFIX system, if available, rather than  
with a three-point automatic seat belt.  
Additional securing points:  
—Top tether: this strap at the top of the child seat is routed over the vehicle seat backrest and hooked into an anchor  
ring in the load compartment. Top tether anchor points are marked with an anchor symbol (→ Child seats).  
—support foot: some child seats are propped up with a support foot resting on the floor of the vehicle. This support  
foot helps prevent the child seat tipping forward in a crash.  
Recommended child seat securing systems  
Child seats should be secured as follows:  
—Infant carrier or rear-facing child seat: ISOFIX and support foot.  
—Forward-facing child seat: ISOFIX and top tether and possibly also support foot.  
WARNING  
Child restraint anchorages are designed to withstand only those loads imposed by correctly fitted child restraints.  
Under no circumstances are they to be used for adult seatbelts, harnesses, or for attaching other items or  
equipment to the vehicle.  
WARNING  
Incorrect use of the support foot can cause severe or fatal injuries.  
● Ensure that the support foot is always correctly and safely installed.  
Securing a child seat with ISOFIX  
Installation overview with ISOFIX and i-Size  
The identification marking of the ISOFIX or i-Size anchorage points is equipment and country dependent.  
The table below shows the options for securing ISOFIX or i-Size child seats to ISOFIX anchor points at the various  
possible seats in the vehicle.  
77  
Centre seat in  
the rear row  
Front passenger seat  
Outer  
seats in  
the rear  
row  
Orientation  
of the child  
seat  
Size  
Front  
Group  
Front passenger  
front airbag is  
deactivated  
class  
passenger  
front airbag is  
activated  
Forward- Rear-  
facing facing  
Rear  
Group 0: up to 10 kg  
E/R1  
X
X
IL-SU  
IL-SU  
IL-SU  
IL-SU  
X
X
facing  
E/R1  
D/R2  
C/R3  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Rear  
Group 0+: up to 13 kg  
facing  
D/R2  
C/R3  
Rear  
IL-SU  
X
facing  
IL-SU  
IUF  
Group 1: 9 to 18 kg  
B/F2X  
B1/F2X  
A/F3  
Forward  
facing  
IL-SU  
IUF  
L
Forward  
facing  
Group 2: 15 to 25 kg  
Group 3: 22 to 36 kg  
–
–
X
X
X
X
X
X
X
X
X
X
IL-SU  
IL-SU  
i-U  
IL-SU  
IL-SU  
i-U  
L
L
X
L
L
Forward  
facing  
Rear  
–/R2  
facing  
i-Size child restraint  
system  
Forward  
facing  
–/B2,  
F2X  
i-U  
i-UF  
i-B  
Forward  
facing  
–/B2,  
B3  
Booster seat  
i-B  
—Size class: the size class shown corresponds to the permissible weight range of the child using the seat. The size  
class is indicated on the ECE test certificate for child seats with “universal” or “semi-universal” approval. A size  
class indication is affixed to the child seat.  
—X: seat not suitable for securing an ISOFIX or i-Size child seat in this group.  
—IL-SU: seat suitable for installing an ISOFIX child seat with “semi-universal” approval. Refer to the vehicle list  
supplied by the child seat manufacturer.  
—IUF: seat suitable for installing an ISOFIX child seat with “universal” approval.  
—i-U: seat suitable for installing a front-facing or rear-facing i-Size child seat with “universal” approval.  
—i-UF: seat suitable for installing a front-facing i-Size child seat with “universal” approval.  
—i-B: seat suitable for installing a forward-facing ISOFIX booster seat of Group 2/3 as well as a forward-facing i-Size  
child seat for children with a height of 100 – 150 cm.  
—L: seat suitable for attaching a child seat compliant with specification L.  
Installing child seats with ISOFIX  
The location of the ISOFIX anchor points is indicated by a symbol.  
78  
Markings identifying the ISOFIX anchorage points for child seats on the rear seats.  
Markings identifying the i-Size anchorage points for child seats on the seats and, where applicable, on the front  
passenger seat.  
Fig. 1 On the rear seats: Marking variants identifying the  
ISOFIX anchor points for child seats.  
Fig. 2 Diagram: Fitting an ISOFIX child seat with  
attachment arms.  
1. Observe the instructions (→ Child seats).  
2. Push the attachment arms on the child seat into the ISOFIX anchor points as shown by the arrows→ Fig. 2. The  
child seat must click and audibly securely into place.  
3. Pull on both sides of the child seat to check whether the seat has clicked properly into place.  
If the child seat is fitted with a support foot, the foot must stand firmly on the floor of the vehicle.  
Child seats according to specification L  
Due to the vehicle’s construction, only certain child seats can be used on the rear-facing, rotating centre seat. The  
following list contains a selection of child seats that are suitable for use on the centre seat . If you have any  
questions, please contact a correspondingly qualified workshop.  
Group I  
—Britax-Römer  
—DUO PLUS  
—ECLIPSE  
—KING II / ATS / LS  
79  
—Cybex (Goodbaby)  
—Pallas  
—Pallas 2-Fix  
—Pallas B2-Fix  
—Pallas B2-Fix +  
—Pallas M  
—Pallas M SL  
—Pallas M-Fix  
—Pallas M-Fix SL  
—Pallas S-Fix  
—Pallas-Fix  
—HTS BeSafe AS  
—iZi Combi X3  
—iZi Combi X3 ISOfix  
—iZi Combi X4 ISOfix  
—iZi Modular A X1 i-Size  
—iZi Modular i-Size  
—iZi Modular X1 i-Size  
—iZi Turn i-Size  
Group I/II  
—Britax-Römer  
—TRIFIX2 i-SIZE  
—ADVANSAFIX M i-SIZE  
—ADVANSAFIX i-SIZE  
—Cybex (Goodbaby)  
—Pallas G i-Size  
Group II  
—RECARO  
—Mako  
—Mako 2  
—Mako 2 Elite  
—Mako Elite  
Group II/III  
—Britax-Römer  
—ADVENTURE  
—DISCOVERY SL  
—KID  
—KID II  
—KID PLUS  
—KID PLUS SICT  
—KID XP  
80  
—KIDFIX  
—KIDFIX III M  
—KIDFIX III S  
—KIDFIX SICT  
—KIDFIX SL / SL SICT  
—KIDFIX XP / XP SICT  
—KIDFIX Z-LINE  
—KIDFIX2 R / S  
—Cybex (Goodbaby)  
—Solution B2-Fix  
—Solution B2-Fix +  
—Solution B2-Fix + Lux  
—Solution B-Fix  
—Solution M  
—Solution M SL  
—Solution M-Fix  
—Solution M-Fix SL  
—Solution S i-Fix  
—Solution X  
—Solution X2-Fix  
—Solution X-Fix  
—Solution Z i-FIX  
—HTS BeSafe AS  
—iZi Flex FIX i-Size  
—iZi Flex S FIX  
—iZi Up X3  
—iZi Up X3 Fix  
—RECARO  
—Monza Nova 2  
—Monza Nova 2 Seatfix  
—Monza Nova Evo  
Group I/II/III  
—Britax-Römer  
—ADVANSAFIX IV R  
—ADVANSAFIX Z-LINE  
—EVOLVA 1-2-3 SL SICT  
—EVOLVA 1-2-3  
—EVOLVA 1-2-3 PLUS  
—Cybex (Goodbaby)  
—Pallas B-Fix  
—RECARO  
—Tian  
81  
—Tian Elite  
—Monza Nova IS  
—Young Sport Hero  
Securing child seats with the top tether  
Fig. 1 Diagram: label showing the top tether attachment  
point.  
ISOFIX child seats with “universal” approval must be secured with an upper strap(top tether) in addition to the ISOFIX  
anchor points.  
Fasten the top tether only to the intended attachment points that are suitable for the top tether. These are marked  
with a symbol and, in some cases, the “TOP TETHER” label → Fig. 1.  
Fig. 2 Rear seats: top tether fitted.  
1. Observe the instructions (→ Child seats).  
2. If necessary, remove the head restraint located behind the child seat and stow it securely in the vehicle.  
3. Push the attachment arms on the child seat into the ISOFIX anchor points as shown by the arrows (→ Child seat  
with ISOFIX). The child seat must click and audibly securely into place.  
4. If necessary, push the seat forward (→ Single seat).  
5. Guide the top tether strap on the child seat behind the seat and hook it into the top tether attachment point  
→ Fig. 2.  
6. Tighten the tether so that the top of the child seat rests against the rear seat backrest.  
WARNING  
Secure the strap only to the top tether anchor rings. Failure to do so could lead to severe injuries.  
● Each anchor ring can hold onlyone child seat restraining strap.  
82  
● Never fasten the strap on a child seat to any other fastening rings.  
WARNING  
Objects in the rear pockets of the seats can damage the top tether in the event of an accident. This can result in  
serious injuries.  
● No not keep any objects in the rear pockets of the seats when using the top tether.  
Depending on the market and model, there may be 2 or 3 anchor rings behind the backrest on the second row  
of seats.  
Securing a child seat using the seat belt  
If you want to fit a child seat from the “universal”(u) approval category in your vehicle, you must first ensure that it is  
approved for the seat position in question. Important information is given on the orange ECE approval label on the  
child seat. Installation options are shown in the table below.  
Centre seat in  
Front passenger seat  
the rear row  
Outer  
Child's  
Group  
rear  
Front passenger  
front airbag is  
activated  
Front passenger  
front airbag is  
deactivated  
Forward- Rear-  
facing facing  
weight  
seats  
up to  
10 kg  
Group 0  
x
x
x
u
u
u
u
u
u
x
x
x
u
u
u
u
u
u
u
u
u
u
u
u
x
x
x
L
L
L
up to  
13 kg  
Group 0+  
Rear  
9 to  
facing  
18 kg  
Group 1  
Forward  
facing  
9 to  
18 kg  
15 to  
25 kg  
Group 2  
Group 3  
22 to  
36 kg  
u: Universal; x: Seat not suitable for attaching a child seat in this group.  
Child seats according to specification L  
Due to the vehicle’s construction, only certain child seats can be used on the rear-facing, rotating centre seat. The list  
contains a selection of child seats that are suitable for use on the centre seat (→ Child seat with ISOFIX). If you have  
any questions, please contact a correspondingly qualified workshop.  
Securing a child seat using the seat belt  
1. Observe the instructions (→ Child seats).  
2. Set the seat belt height so that the seat belt routing follows a natural line and is adjusted to the child seat  
without turning back on itself. For rear-facing child seats, use the lowest position of the belt height adjuster.  
3. Put on the seat belt according to the instructions of the child seat manufacturer and guide it through the child  
seat.  
4. Ensure that the seat belt is not twisted.  
83  
5. Insert the latch plate into the buckle for the appropriate seat and push it down until it audibly engages.  
Making you and your vehicle safe  
Observe any legislation concerning the safety of a broken-down vehicle. For example, many countries stipulate that  
you have to switch on the hazard warning lights and wear a high-visibility waistcoat.  
Checklist  
To ensure your own safety and the safety of your passengers, observe the following actions in the specified order→  
:
1. Stop the vehicle at a safe distance away from moving traffic and on a suitable surface.  
2. Switch on the hazard warning lights with the button.  
3. Switch on the electronic parking brake.  
4. Select the neutral position or move the selector lever to theP position.  
5. Switch off the engine and remove the key from the ignition.  
6. Ensure that all occupants exit the vehicle and go straight to a safe place away from moving traffic, e.g. behind  
the safety barrier. Observe the country-specific regulations concerning high-visibility waistcoats.  
7. Take all vehicle keys with you when you leave the vehicle.  
8. Place the warning triangle in position to draw the attention of other road users to your vehicle.  
9. Allow the engine to cool down and if necessary seek suitably qualified expert assistance.  
If the ignition is switched on and the hazard warning lights activated, you can still indicate a change in direction or  
change of lane with the turn signal lever. The warning lights will be interrupted temporarily.  
Switch on the hazard warning lights  
Switch on the hazard warning lights in the following situations to alert following traffic:  
—If the traffic in front slows suddenly.  
—You reach the end of a traffic jam.  
—There is an emergency situation.  
—The vehicle has broken down.  
—When tow-starting or towing.  
Always follow local regulations for the use of the hazard warning lights.  
If the hazard warning lights are not working, you must use an alternative method of drawing attention to the broken-  
down vehicle. This method must comply with traffic legislation.  
WARNING  
Any broken-down vehicle poses a high accident risk for the vehicle occupants and other road users.  
● Stop the vehicle as soon as it is possible and safe to do so.  
● Park the vehicle at a safe distance from moving traffic.  
● Switch on the hazard warning lights.  
● Never leave anyone alone in the vehicle, particularly children or people requiring assistance. This applies in  
particular when the doors are locked. People locked in the vehicle may be subjected to very high or very low  
temperatures.  
WARNING  
Ignoring any of the items on this important safety checklist can lead to accidents and severe injuries.  
84  
● Always follow the actions in the checklist and observe the generally valid safety precautions.  
WARNING  
The components of the exhaust system become very hot. This can cause fires and serious injuries.  
● Park the vehicle so that no part of the exhaust system can come into contact with any inflammable material  
underneath the vehicle, e.g. dry grass, fuel.  
NOTICE  
When pushing the vehicle by hand, do not press on the rear lights or large metal panels. This could damage the  
vehicle.  
The 12-volt vehicle battery will discharge if the hazard warning lights are left on over a long period of time –  
even when the ignition is switched off.  
In some vehicles, if you brake hard at speeds over approximately 80 km/h(50 mph), the brake lights will flash  
to warn the traffic behind. If you then continue to brake, the hazard warning lights will be switched on  
automatically at speeds under approximately 10 km/h (6 mph). The brake light will light up steadily. Once the  
vehicle starts to accelerate, the hazard warning lights will switch off again.  
Equipment for an emergency  
First-aid kit  
The first-aid kit must comply with legal requirements. Please observe the use-by date of the contents.  
The first-aid kit may be located in the following positions:  
—Under the front passenger seat.  
—In the front door trim.  
After use, renew contents if necessary and then stow the first-aid kit away again safely.  
Warning triangle  
The warning triangle must comply with legal requirements.  
The warning triangle may be located in the following positions:  
—Under the front passenger seat.  
—On the right in the luggage compartment, on the side behind a cover.  
High-visibility waistcoat  
Depending on the vehicle equipment, the high-visibility waistcoat may be located in a stowage compartment in the  
front door trim or in the stowage compartment on the front passenger side.  
Fire extinguisher  
85  
Fig. 1 Under the front passenger seat: Bracket with fire  
extinguisher (illustration).  
Depending on the equipment, a fire extinguisher may be located in a holder in the footwell under the front passenger  
seat.  
The fire extinguisher must comply with applicable legal regulations, must always be ready for use and must be  
checked or replaced regularly (see inspection seal or expiry date on the fire extinguisher).  
Stow fire extinguishers properly after use and replace them as soon as possible.  
Removing and stowing fire extinguisher  
Before using the fire extinguisher, make sure you are familiar with its operation. For this purpose, there are  
instructions for use on the fire extinguisher.  
1. Open the tab on the bracket and remove the fire extinguisher→ Fig. 1 (arrow).  
2. Fit the fire extinguisher in the bracket. Guide the tab over the belt, press the tab down and close it.  
WARNING  
In the event of a sudden driving or braking manoeuvre or accident, loose objects could be flung though the vehicle  
and cause severe injuries.  
● Always secure the first aid kit, warning triangle and fire extinguisher safely in the holders provided in the vehicle.  
● Stow the high-visibility waistcoat in a stowage compartment where it can be easily reached.  
Information Call, Breakdown Call and Emergency Call Service  
Fig. 1 In the roof console: Controls for Information Call  
and Breakdown Call.  
86  
Fig. 2 In the roof console: Control for eCall Emergency  
System (behind button cover)  
Information call.  
Breakdown Call.  
Emergency Call Service.  
Fig. 3 Control for Emergency Call: Indicator lamp and  
button.  
1
2
Indicator lamp.  
Button for Emergency Call Service.  
Depending on the equipment and country, the vehicle may be equipped with an emergency call system. In some  
countries, the free legally required eCall Emergency System is activated as standard. The control is located in the roof  
console.  
The emergency call function allows help to be organised very quickly in danger situations. A voice connection is  
established to a public emergency call centre. The call centre communicates in the language of the country in which  
the vehicle is located. In addition, data relevant to the emergency call and required by law are transmitted  
automatically to the public emergency call centre, such as the current vehicle position.  
The legal basis for data processing by the legally required eCall Emergency System corresponds to the country-  
specific legislation such as the EU Regulation 2015/758. Please also observe the information on data storage units  
and data services.  
The required connection is established by a factory-fitted control unit. Additional components are required in order  
to ensure that the function is still possible even after a serious accident – emergency call microphone, emergency call  
loudspeaker and an integrated battery that is independent of the vehicle electrical system.  
Indicator lamp for the Emergency Call Service  
1
Depending on the operating state, the indicator lamp lights up in different colours and light sequences → Fig. 3  
:
87  
Indicator lamp is not lit up: emergency call is not available.  
Indicator lamp flashes red for about 20 seconds after the ignition has been switched on: emergency call is  
deactivated.  
Indicator lamp lights up red continuously: system fault. Emergency call is restricted or not available.  
The indicator lamp lights up green: emergency call is available, system ready for operation.  
The indicator lamp flashes green: emergency call is active.  
WARNING  
It may not be possible to make a manual or automatic emergency call, or the availability of the emergency call  
function may be restricted, in the following conditions:  
● Your current emergency call location is in an area with no or insufficient mobile reception.  
● The emergency call system is not available in some countries.  
● The public emergency call centre is technically not able to receive emergency call data.  
● The components in the vehicle required for the manual or automatic emergency call are damaged or do not have  
sufficient electrical energy.  
● The vehicle ignition is not switched on.  
Information call  
—The Information Call enables you to call the Volkswagen AG hotline.  
—The Information Call function is available only in some sales regions.  
Breakdown call  
—The Breakdown Call service allows you to seek professional assistance should your vehicle break down.  
—Some vehicle data, such as the current location, are transmitted parallel to the voice call.  
Initiating an emergency call manually  
1. Briefly press the button cover  
and fold open the button cover.  
2
2. Press and hold the emergency call button→ Fig. 3  
for several seconds. The emergency call is now initiated  
and a voice connection is established to the public emergency call centre.  
If you have accidentally pressed the emergency call button, cancel the emergency call immediately:  
1. Press the emergency call button again until the indicator lamp lights up green continuously.  
Automatic emergency call  
An automatic emergency call is initiated only when the ignition is switched on.  
A connection to the emergency call centre is set up immediately after the airbags or belt tensioners have been  
triggered. You cannot cancel the automatic emergency call by pressing the emergency call button .  
Rescue measures will be initiated automatically if there is no response to questions from the public emergency call  
88  
centre.  
Integrated battery  
The integrated battery ensures that the legally required eCall Emergency System remains available for some time if  
the 12-volt vehicle battery is disconnected or faulty.  
A corresponding message will be displayed in the instrument cluster display if the integrated battery is discharged or  
faulty (→ eCall Emergency System). If the corresponding message is displayed, go to a qualified workshop  
immediately and have the integrated battery replaced.  
Data transmission  
In the event of an emergency call, the legally prescribed data are transmitted to the public emergency call centre in  
order to determine necessary rescue measures.  
The data on the vehicle location are continuously overwritten so that only the last three stored locations required for  
correct functioning of the legally required eCall Emergency System are available. The vehicle is therefore not  
permanently tracked.  
The data relating to the emergency call are processed exclusively in order to ensure correct functioning of the legally  
required eCall Emergency System. The data relating to the emergency call will be deleted automatically by the  
system 13 hours after the emergency call was initiated.  
The transmitted data include the following:  
—Current position of the vehicle when the emergency call was initiated.  
—Two further positions shortly before the emergency call was initiated(journey route, a few 100 m, or around 328  
ft).  
—Vehicle identification number (VIN).  
—Type of vehicle drive.  
—Vehicle class.  
—Type of initiation (automatic or manual).  
—Type of call.  
—Direction in which the vehicle was moving when the emergency call was triggered.  
—Time of the collision.  
—Reliability of the positioning data.  
—Data record version.  
—Counter for transmitted data records per call.  
—Estimated number of passengers per call.  
Troubleshooting  
eCall emergency call system fault  
The indicator lamp in the emergency call button lights up red continuously . In addition, a message may be displayed  
in the instrument cluster.  
There is a system fault in the eCall Emergency System. It is not possible to make an emergency call.  
1. Immediately drive to a qualified workshop and have the fault rectified.  
Emergency call system eCall restricted  
89  

Related Topics

Overview of seats
The dangers of assuming an incorrect sitting position
Correct sitting position
Introduction (Seat belts)
Seat belt warning system and seatbelt status indicator
Fastening and unfastening seat belts
Seat belt routing
Belt retractor, belt tensioner, belt tension limiter
Service and disposal of belt tensioners
Proactive occupant protection system
Introduction (Airbag system)
Type of front passenger front airbag system
Indicator lamp
Description and function of the airbags
Front airbags
Switching the front passenger front airbag on and off
Side airbags
Central airbag
Curtain airbags
Introduction (Child seats)
Types of child seat
Installing and using child seats
Securing systems
Securing a child seat with ISOFIX
Securing child seats with the top tether
Securing a child seat using the seat belt
Making you and your vehicle safe
Equipment for an emergency
Information Call, Breakdown Call and Emergency Call Service

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