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Self-help -> Jump starting the vehicle for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Jump starting the vehicle  
The discharged 12-volt vehicle battery must be properly connected to the vehicle's electrical system.  
The vehicles must not touch. Otherwise electricity could flow as soon as the positive terminals are connected.  
Ensure that the battery clamps have good metal-to-metal contact with the battery terminals.  
Comply with the information on jump starting contained in the owner’s manual for the other vehicle.  
WARNING  
Jump starting the vehicle incorrectly can cause the 12-volt vehicle battery to explode, which can lead to serious  
injuries. Please note the following in order to reduce the risk of the 12-volt vehicle battery exploding:  
Always wear suitable eye protection and protective gloves.  
Attach the connecting cables in the correct order – the positive cable first, followed by the negative cable.  
Never connect the negative lead to parts of the fuel system or to the brake lines.  
Do not allow the uninsulated parts of the terminal clamps to touch each other.  
Do not allow leads attached to the positive battery terminal on the 12-volt vehicle battery to touch electrically  
conductive parts of the vehicle.  
Avoid electrostatic discharge in the vicinity of the 12-volt vehicle battery. The gas emitted from the 12-volt  
vehicle battery could be ignited by sparks.  
Do not perform jump starting if the 12-volt vehicle battery is damaged or if it is frozen or has been frozen.  
Attaching the jump leads  
Fig. 1 How to connect the jump leads.  
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Vehicle with discharged 12-volt vehicle battery with jump-start connection point Plus, that is being jump  
started.  
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3
Vehicle with 12-volt vehicle battery that is supplying power and jump-starting the other vehicle.  
Suitable earth connection: Preferably the jump start connection point(earth connection), otherwise a solid  
metal part which is securely bolted onto the cylinder block, or the cylinder block itself.  
The jump leads should be connected only in the orderA – B – C – D → Fig. 1.  
The black jump lead should never be connected to the negative terminal ( ) on the 12-volt vehicle battery.  
Connecting the lead to the negative terminal can cause incorrect condition evaluation of the 12-volt vehicle battery  
in the vehicle electronics.  
1. Switch off the ignition in both vehicles .  
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2. Open the cap of the jump-start connection point positive battery terminal+ (→ Jump start connection point  
(positive)).  
3. Connect one end of thered jump leadA to the positive terminal+ of the battery on the vehicle with the  
discharged 12-volt vehicle battery. You will need to remove the cover from the positive terminal on the 12-volt  
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vehicle battery. → Fig. 1  
.
4. Connect the other end of thered jump leadB to the positive terminal+ of the vehicle battery providing  
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assistance → Fig. 1  
.
5. Connect one end of theblack jump leadC preferably to a suitable jump start connection point(earth  
connection) or otherwise to a solid metal part that is securely bolted onto the cylinder block, or to the cylinder  
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block itself of the vehicle providing assistance → Fig. 1  
.
6. On the vehicle with the flat 12-volt battery, connect the other end of theblack jump leadD preferably to the  
jump lead connection point (earth connection), or otherwise to a solid metal part that is securely bolted onto  
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the cylinder block, or to the cylinder block itself → Fig. 1  
.
7. Position the leads in such a way that they cannot come into contact with any moving parts in the engine  
compartment.  
Starting the engine  
1. Start the engine of the vehicle providing assistance and let it run at idle.  
2. Start the engine of the vehicle with the discharged 12-volt vehicle battery and wait two or three minutes until  
the engine is running “smoothly”.  
If the engine does not start immediately, switch off the starter after about 10 seconds and try again after about 1  
minute. If the engine still does not start, seek expert assistance.  
Removing the jump leads  
1. Before disconnecting the jump leads, switch off the dipped beam headlights.  
2. Turn on the air conditioning system or the heating and fresh air system blower and the rear window heating in  
the vehicle with the discharged 12-volt vehicle battery. This helps to minimise voltage peaks which are  
generated when the leads are disconnected.  
3. When the engines are running, the jump leads should be removed only in the orderD – C – B – A → Fig. 1.  
4. Close the cap of the jump-start connection point positive battery terminal+ (→ Jump start connection point  
(positive)).  
5. Go to a correspondingly qualified workshop and have the 12-volt vehicle battery checked.  
Introduction  
Towing requires some experience, especially when using a tow rope. Both drivers should be familiar with the  
technique required for towing. Inexperienced drivers should not attempt to tow.  
Make sure that no excessive pulling forces occur and take care to avoid jerking movements. When towing offroad,  
there is always a risk of overloading the anchorage points.  
Observe any legal requirements when towing.  
Towing  
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