Get Self-help Guide for Volkswagen Transporter Van Seventh Generation (2021-2025)

Unsuitable or damaged tools in the vehicle toolkit can lead to accidents and injuries.

● Never work with unsuitable or damaged tools from the vehicle toolkit.

Stowage

The vehicle toolkit is located in the luggage compartment in the left side trim behind a cover.

467

Contents of the vehicle toolkit

The scope of the on-board tool kit depends on the country and equipment. In some countries, there may also be a

tyre pressure gauge in the vehicle. The following section describes the maximum scope:

Fig. 1 Contents of the toolbox (illustration).

1

Adapter for the anti-theft wheel bolt. Volkswagen Commercial Vehicles recommends you carry the wheel bolt

adapter in the vehicle toolkit at all times. The code number of the anti-theft wheel bolt is engraved on the front

of the adapter. You will need this number to replace the adapter if lost. Make a note of the code number for the

anti-theft wheel bolt and keep it in a safe place – but not inside the vehicle.

2

3

4

5

6

Removable towing eye.

Hook for pulling off the centre covers, wheel covers and the wheel bolt caps.

Jack. Before you repack the jack, you must fully wind in the claw.

Box spanner for wheel bolts.

Crank.

Servicing the jack

There are no maintenance cycles for the jack. Grease it with universal lubricant when necessary.

468

Service position

Fig. 1 On the windscreen: Wipers in service position.

The wiper arms can be lifted off the windscreen when in the service position→ Fig. 1. Carry out the following steps

to move the wipers to the service position:

Using the wiper lever to activate the service position

1. Park the vehicle.

2. Close the bonnet (→ In the engine compartment).

3. Switch the ignition on and then off again.

4. Push the wiper lever downwards briefly.

Wipers move to service position.

Activating the service position via the Infotainment system

1. Park the vehicle.

2. Close the bonnet (→ In the engine compartment).

3. Switch on the ignition.

4. Touch the

function button.

Mirrors and

5. Select and touch function button wipers

.

Windscreen wipers in service

6. Touch the position

function button to activate or deactivate the service position.

The function is switched on if the checkbox in the function button is activated .

Lifting the wiper blades

1. Move the wiper arms to the service position before lifting→

.

2. When lifting a wiper arm, hold itonly in the area of the wiper blade mounting.

Place the wiper arms back onto the windscreen before driving away. With the ignition switched on, briefly press the

469

wiper lever down to bring the wiper arms back to the original position.

NOTICE

To avoid damage to the bonnet, windscreen and wiper arms:

● Lift the wiper arms only when in service position.

● Always place the wiper arms back on the windscreen before starting a journey.

Cleaning and replacing wiper blades

The factory-fitted wiper blades are coated with graphite. The graphite coating ensures that the wiper blade moves

quietly over the windscreen. If the graphite coating is damaged, the windscreen wiper will become louder.

Check the condition of the wiper blades on a regular basis.Rubbing wiper blades should be changed if damaged or

cleaned if dirty →

.

Damaged wiper blades should be replaced immediately. Wiper blades are available from a correspondingly qualified

workshop.

Cleaning wiper blades

1. Move the wiper arms to the service position before lifting (→ Wiper blades).

2. When lifting a wiper arm, hold itonly in the area of the wiper blade mounting.

3. Clean the wiper blades carefully using a damp sponge→

4. Carefully place the wiper arms back onto the windscreen.

.

Changing the windscreen wiper blades

Fig. 1 On the windscreen: Changing the windscreen wiper

blades.

1

Release button.

1. Move the wiper arms to the service position before lifting (→ Wiper blades).

2. When lifting a wiper arm, hold itonly in the area of the wiper blade mounting.

3. Press and hold the release button and simultaneously pull off the wiper blade in the direction of the arrow

1

→ Fig. 1

.

470

4. Insert a new wiper blade with thesame length and designonto the wiper arm. Push it on until it engages.

5. Place the wiper arms carefully back onto the windscreen.

Changing the wiper blade for the rear window

Fig. 2 At the rear of the vehicle: Changing the rear window

wiper blade.

1

Release button.

1. When lifting a wiper arm, hold itonly in the area of the wiper blade mounting.

2. Lift and fold back the wiper arm.

3. Press and hold the release button→ Fig. 2

1

.

A

B

4. Tilt the wiper blade in the direction of the wiper arm→ Fig. 2

at the same time. You may need to use some force to do this.

and pull it off in the direction of the arrow

5. Insert a new wiper blade with thesame length and designonto the wiper arm in the opposite direction of the

B

A

arrow. Push it on until it engages → Fig. 2

. The wiper blade must be in folded-down position to do this

.

6. Carefully place the wiper arm back onto the rear window.

WARNING

Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.

● Always change windscreen wiper blades if they are damaged or worn and no longer clean the windscreen

properly.

NOTICE

Damaged or dirty windscreen wipers can scratch the windscreen.

● Do not use any detergents containing solvents, hard sponges or other sharp objects, as they can damage the

graphite coating of the wiper blades during cleaning.

● Do not use nail varnish remover, paint thinner or similar products to clean the windows.

Exterior lighting in LED technology

The exterior lighting may be designed in LED technology. Owners cannot replace the LEDs themselves. If some LEDs

fail, this may be an indication that more elements are on the point of failure. In this case, have the light units checked

and renewed if necessary at a correspondingly qualified workshop.

It may be illegal to drive with defective lights of the exterior lighting.

471

WARNING

Accidents can occur if roads are not sufficiently illuminated and other road users have difficulty seeing the vehicle,

or cannot see it at all.

Introduction

At the time of publication we are unable to provide an complete overview of the locations of the fuses for the

electrical consumers. This is because the vehicle is under constant development, because fuses are assigned

differently depending on the vehicle equipment level and because several electrical consumers may use a single fuse.

You can get more information about the fuse layout from a Volkswagen Commercial Vehicles dealership.

Several pieces of electrical equipment can share a single fuse. Conversely, a single consumer could have more than

one fuse.

Therefore fuses should only be replaced when the cause of the fault has been rectified. If a new fuse blows again

shortly after fitting, have the electrical system checked by a suitably qualified workshop as soon as possible.

WARNING

High voltages in the electrical system can cause electric shocks, serious burns and death.

● Never touch the electrical wiring of the ignition system.

● Avoid causing short circuits in the electrical system.

WARNING

Using unsuitable or repaired fuses and bridging an electrical circuit without fuses can cause a fire and serious

injuries.

● Never fit fuses that have a higher fuse protection limit.

● Replace fuses only with fuses with the same rating and size. Make sure that the colour and markings are identical

to the defective fuse.

● Never repair fuses.

● Never use a metal strip, paper clip or similar objects to replace a fuse.

NOTICE

To avoid damage to the electrical system in the vehicle, switch off the ignition, the lights and all electrical

consumers before changing a fuse.

● Make sure that it is not possible to switch on the ignition when changing a fuse.

NOTICE

You can damage another position in the electrical system by using a fuse with a higher amp rating.

NOTICE

Dirt and moisture in the fuse boxes can damage the electrical system.

● Protect open fuse boxes against the ingress of dirt and moisture.

NOTICE

To avoid damage to the vehicle:

● Carefully remove the fuse box covers and fit them correctly again after completing work.

This chapter does not refer to all the fuses located in the vehicle. These should be changed only by a qualified

workshop.

472

Fuses in the dash panel

Left-hand drive vehicles: Opening and closing the fuse box in the dash panel

Fig. 1 Fuse box cover in the dash panel: left-hand drive

vehicles – on the left next to the steering wheel.

Opening

1. Open the cover and fold it down→ Fig. 1.

Closing

1. To close, fold the cover upwards until you hear it click into place.

Right-hand drive vehicles: Opening and closing the fuse box in the dash panel

Fig. 2 Fuse box cover in the dash panel: right-hand drive

vehicles – on the front-passenger side (illustration).

Removing

1. Open the glove box and empty if necessary→ Fig. 2.

1

2. Push damper element upwards into the opening of the holder and pull out to the side→ Fig. 2

.

2

3. Push catches upwards in the direction of the arrow at the same time open the glove box further→ Fig. 2

.

473

Installing

1. Move the glove box into position.

2. Insert the braking element into the opening of the holder and push down until you hear it engage.

2

3. Carefully push the glove box forwards past the resistance of the stop pin→ Fig. 2

.

Fuse table for fuses in the dash panel

Fig. 1 In the dash panel: Fuse assignment.

Fuse location → Fig. 1:

F7

30 amps, ATO^®, front seat heating.

F10

30 amps, ATO^®, rear left seat lighting.

F12

40 amps, MAXI+^®, right exterior lighting.

F13

40 amps, MAXI+^®, central locking.

474

F17

F20

F30

F32

F35

F36

F40

15 amps, MINI^®, front air conditioning control panel.

7.5 amps, MINI^®, telephone.

20 amps, ATO^®, Infotainment components.

30 amps, ATO^®, rear right seat lighting.

40 amps, MAXI+^®, left exterior lighting.

40 amps, MAXI+^®, blower regulator.

7.5 amps, MINI^®, anti-theft alarm.

F42

F43

F44

F46

F52

7.5 amps, MINI^®, selector mechanism for automatic gearbox.

10 amps, MINI^®, rear air conditioning control panel.

7.5 amps, MINI^®, light switch(dipped beam), rain/light sensor, electronic parking brake.

7.5 amps, MINI^®, display, Infotainment system control panel.

20 amps, ATO^®, cigarette lighter, sockets (observe installation position – the fuse is factory-fitted aspermanent

live).

F66

15 amps, ATO^®, rear window wiper.

475

F67

30 amps, MAXI+^®, rear window heating.

Fuse locations for vehicles with factory-fitted towing bracket→ Fig. 1:

F3

25 amps, ATO^®, trailer control unit, left.

F11

15 amps, ATO^®, trailer control unit.

F29

15 amps, ATO^®, trailer charging cable.

F31

25 amps, ATO^®, trailer control unit, right.

Electric windows and electrically adjustable seats may be protected bycircuit breakers which switch on again

automatically a few seconds after the overload, e.g. frozen windows, has been rectified.

Fuses in the engine compartment

Fig. 1 In the engine compartment: Fuse box with plastic

pliers.

Opening and closing the fuse box in the engine compartment

1. Open the bonnet (→ In the engine compartment).

2. To open, press the catches in the direction of the arrows→ Fig. 1 (arrows) to unlock the fuse box cover.

3. Lift off the cover.

4. To close, position the cover on the fuse box and press it downwards until the cover audibly clicks into place on

both sides.

There may be a pair of plastic pliers for removing fuses in the fuse box.

476

Fuse table for fuses in the engine compartment

Fig. 1 In the engine compartment: Fuse locations.

The table shows the fuse locations of the electrical equipment relevant for the driver. The first column in the table

contains the location. The other columns contain the fuse designs, the amp rating and the consumer protected by the

fuse.

Depending on the market and specification of your vehicle, the fuse numbers and locations may differ to those given

in the table. If necessary, ask your Volkswagen Commercial Vehicles dealership for the exact fuse assignment.

Fuse location → Fig. 1:

F9

15 amps, ATO^®, horn.

F10

30 amps, ATO^®, front wipers.

F31

7.5 amps, ATO^®, brake light sensor.

Fuse locations for vehicles with factory-fitted auxiliary heater and ventilation→ Fig. 1:

477

F14

20 amps, ATO^®, auxiliary heater.

Replacing blown fuses

Preparations

1. Switch off the ignition, the lights and all electrical consumers.

2. Open the corresponding fuse box , .

Detecting a blown fuse

Fig. 1 Blown fuse (illustration).

If the metal strip is melted this indicates that the fuse has blown→ Fig. 1.

Shine a torch onto the fuse. This will help you to spot the blown fuse more easily.

Fuse types

—Standard flat blade fuse (ATO^®).

—Small flat blade fuse (MINI^®).

—Large flat blade fuse (MAXI^®or MAXI+^®).

Colour coding of fuses

Fuses (ATO^®- MINI^®- MAXI^®and MAXI+^®)

Colour

Amp rating

Black

1 amps

478

Purple

3 amps

Orange

5 amps

Brown

7.5 amps

Red

10 amps

Blue

15 amps

Yellow

20 amps

White or clear

25 amps

Green

30 amps

Light green

40 amps

Changing a fuse

Fig. 2 Removing or inserting fuse (illustration).

479

1

Plastic pliers.

1

1. Where applicable, take the plastic pliers out of the fuse box cover→ Fig. 2

1

.

1

2. Insert the plastic pliers

from above forsmall fuses → Fig. 2 or push the plastic pliers

onto the fuse

from the side for larger fuses → Fig. 2

3. Pull out the fuse.

.

4. If the fuse has blown, replace it with a new fuse of the same amp rating (same colour and same markings) and

same size →

.

5. Replace the cover.

NOTICE

You can damage another position in the electrical system by using a fuse with a higher amp rating.

Introduction

For technical reasons, your vehicle may not be push-started→

.

If the engine fails to start because the 12-volt vehicle battery is flat, the discharged battery can be connected to the

12-volt battery of another vehicle to start the engine.

A suitable jump lead is required so that jump starting can be ensured and received. The following cable cross-sections

must not be undercut by the current-emitting vehicle.

— Vehicles with a petrol engine:For jump starting the vehicle with a discharged 12-volt vehicle battery, the wire

cross-section of the jump lead must be at least 25 mm²(0.038 in²).

— Vehicles with an electric drive or hybrid drive: For jump starting the vehicle with a discharged 12-volt vehicle

battery, the wire cross-section of the jump lead must be at least 25 mm²(0.038 in²).

— Vehicles with diesel engine:For jump starting the vehicle with a discharged 12-volt vehicle battery, the wire cross-

section of the jump lead must be at least 35 mm²(0.054 in²).

WARNING

Using the jump leads incorrectly or completing the jump start procedure incorrectly can cause the battery to

explode, which can lead to severe injuries. Please note the following in order to reduce the risk of the battery

exploding:

● Always read and observe the warnings and safety information before carrying out any kind of work on the 12-volt

vehicle battery (→ 12-volt vehicle battery).

● Please note that the vehicle battery providing assistance must also have the same voltage of 12 volts and

approximately the same capacity as the flat 12-volt vehicle battery. Refer to the label on the vehicle battery for

information on the capacity.

● Please note that the vehicles must not touch each other, as any contact could mean that electricity could flow as

soon as the positive battery terminals are connected.

● Never confuse the positive battery terminal with the negative battery terminal or connect the jump leads

incorrectly.

● Use only jump leads with fully insulated terminal clamps.

● Position the jump leads so that they never come into contact with any moving parts in the engine compartment.

● Observe the operating instructions provided by the jump lead manufacturer.

● Observe the owner’s manual of the vehicle providing jump starting assistance.

WARNING

A highly explosive mixture of gases is given off when the 12-volt vehicle battery is jump started.

480

● Always keep fire, sparks, naked flames and lit cigarettes away from the 12-volt vehicle battery.

● Never use a mobile telephone when the jump leads are being connected or disconnected.

NOTICE

Discharged 12-volt vehicle batteries can already freeze at temperatures of around 0°C(+32°F).

● Never charge a 12-volt vehicle battery which is frozen or has been frozen.

● Always replace a 12-volt vehicle battery which is frozen or has been frozen.

NOTICE

Tow-starting the vehicle can cause damage.

Jump-start connection point (earth connection)

Fig. 1 On the left-hand side in the engine compartment:

Jump start connection point (earth connection).

–

Jump-start connection point(earth connection) for connecting theblack jump lead.

You can only jump start the vehicle using this earth connection jump-start connection point→ Fig. 1.

481

Jump-start connection point (positive battery terminal)

Fig. 1 Under a cover on the left-hand side of the engine

compartment: Jump lead connection point (positive

terminal).

+

Jump-start connection point(positive battery terminal) for connecting thered jump lead.

1. Pull the cap off the jump-start connection point in the direction of the arrow→ Fig. 1.

The vehicle can only be jump started or be used to jump start another vehicle via the positive terminal jump-

start connection point.

2. Fit the cap again after jump starting.

482

Jump starting the vehicle

The discharged 12-volt vehicle battery must be properly connected to the vehicle's electrical system.

The vehicles must not touch. Otherwise electricity could flow as soon as the positive terminals are connected.

Ensure that the battery clamps have good metal-to-metal contact with the battery terminals.

Comply with the information on jump starting contained in the owner’s manual for the other vehicle.

WARNING

Jump starting the vehicle incorrectly can cause the 12-volt vehicle battery to explode, which can lead to serious

injuries. Please note the following in order to reduce the risk of the 12-volt vehicle battery exploding:

● Always wear suitable eye protection and protective gloves.

● Attach the connecting cables in the correct order – the positive cable first, followed by the negative cable.

● Never connect the negative lead to parts of the fuel system or to the brake lines.

● Do not allow the uninsulated parts of the terminal clamps to touch each other.

● Do not allow leads attached to the positive battery terminal on the 12-volt vehicle battery to touch electrically

conductive parts of the vehicle.

● Avoid electrostatic discharge in the vicinity of the 12-volt vehicle battery. The gas emitted from the 12-volt

vehicle battery could be ignited by sparks.

● Do not perform jump starting if the 12-volt vehicle battery is damaged or if it is frozen or has been frozen.

Attaching the jump leads

Fig. 1 How to connect the jump leads.

1

Vehicle with discharged 12-volt vehicle battery with jump-start connection point Plus, that is being jump

started.

2

3

Vehicle with 12-volt vehicle battery that is supplying power and jump-starting the other vehicle.

Suitable earth connection: Preferably the jump start connection point(earth connection), otherwise a solid

metal part which is securely bolted onto the cylinder block, or the cylinder block itself.

The jump leads should be connected only in the orderA – B – C – D → Fig. 1.

The black jump lead should never be connected to the negative terminal –( ) on the 12-volt vehicle battery.

Connecting the lead to the negative terminal can cause incorrect condition evaluation of the 12-volt vehicle battery

in the vehicle electronics.

1. Switch off the ignition in both vehicles .

483

2. Open the cap of the jump-start connection point positive battery terminal+ (→ Jump start connection point

(positive)).

3. Connect one end of thered jump leadA to the positive terminal+ of the battery on the vehicle with the

discharged 12-volt vehicle battery. You will need to remove the cover from the positive terminal on the 12-volt

1

vehicle battery. → Fig. 1

→

.

4. Connect the other end of thered jump leadB to the positive terminal+ of the vehicle battery providing

2

assistance → Fig. 1

.

5. Connect one end of theblack jump leadC preferably to a suitable jump start connection point(earth

connection) or otherwise to a solid metal part that is securely bolted onto the cylinder block, or to the cylinder

3

block itself of the vehicle providing assistance → Fig. 1

.

6. On the vehicle with the flat 12-volt battery, connect the other end of theblack jump leadD preferably to the

jump lead connection point (earth connection), or otherwise to a solid metal part that is securely bolted onto

3

the cylinder block, or to the cylinder block itself → Fig. 1

→

.

7. Position the leads in such a way that they cannot come into contact with any moving parts in the engine

compartment.

Starting the engine

1. Start the engine of the vehicle providing assistance and let it run at idle.

2. Start the engine of the vehicle with the discharged 12-volt vehicle battery and wait two or three minutes until

the engine is running “smoothly”.

If the engine does not start immediately, switch off the starter after about 10 seconds and try again after about 1

minute. If the engine still does not start, seek expert assistance.

Removing the jump leads

1. Before disconnecting the jump leads, switch off the dipped beam headlights.

2. Turn on the air conditioning system or the heating and fresh air system blower and the rear window heating in

the vehicle with the discharged 12-volt vehicle battery. This helps to minimise voltage peaks which are

generated when the leads are disconnected.

3. When the engines are running, the jump leads should be removed only in the orderD – C – B – A → Fig. 1.

4. Close the cap of the jump-start connection point positive battery terminal+ (→ Jump start connection point

(positive)).

5. Go to a correspondingly qualified workshop and have the 12-volt vehicle battery checked.

Introduction

Towing requires some experience, especially when using a tow rope. Both drivers should be familiar with the

technique required for towing. Inexperienced drivers should not attempt to tow.

Make sure that no excessive pulling forces occur and take care to avoid jerking movements. When towing offroad,

there is always a risk of overloading the anchorage points.

Observe any legal requirements when towing.

Towing

484

Towing is where a vehicle that cannot be driven is pulled with the aid of another vehicle.

The vehicle can be towed with a tow-bar or a tow-rope. The gearbox is not lubricated sufficiently at higher speeds

and over long distances:

—The maximum permitted towing speed is 50 km/h(30 mph).

—The maximum permitted towing distance is 50 km.

It is easier and safer to tow a vehicle with a tow bar. Only use a tow rope if you do not have a tow bar.

The tow rope should be slightly elastic to reduce the strain on both vehicles. It is advisable to use a tow rope made of

synthetic fibre or similarly elastic material.

Towing with a breakdown truck

If you need to raise your vehicle on one axle for towing, you must do so only on the following axles, depending on the

gearbox/drive combination:

Front-wheel drive

Manual gearbox

Front axle

Automatic gearbox

Front axle

All-wheel drive (4Motion)

Manual gearbox

Front axle

Automatic gearbox

Front axle

WARNING

If a vehicle is being towed, the vehicle handling and braking effect will change significantly.

WARNING

Never tow a vehicle that has no power supply.

● Never switch off the ignition using the starter button when the vehicle is being towed. Otherwise the electronic

steering column lock could engage suddenly. You will no longer be able to steer the vehicle. This can lead to a

loss of control of the vehicle, accidents and serious injuries.

●

● If the power supply of the towed vehicle fails, stop towing immediately and seek the assistance of a suitably

qualified workshop.

NOTICE

Towing with a tow-rope or tow-bar can damage the vehicle.

● Tow the vehicle carefully with a tow-rope or tow-bar.

● If possible, have the broken-down vehicle transported by a recovery vehicle.

485

NOTICE

When pushing the vehicle by hand, the tail light clusters, side spoilers on the rear window or large panels can be

damaged and the rear spoiler may become detached.

● When pushing the vehicle by hand, do not press on the tail light clusters, side spoilers on the rear window, large

panels and the rear spoiler.

NOTICE

The vehicle can be damaged(e.g. Its paintwork) when removing and fitting the cover and towing eye.

● Remove and install the cover and the towing eye carefully so as to avoid damage to the vehicle.

NOTICE

Use of a towing eye that is not suitable for the vehicle can damage the vehicle.

● Always use the towing eye supplied in the vehicle toolkit of your vehicle or a towing eye that is suitable for the

vehicle for towing.

Notes on towing

It is still possible to activate the turn signals in a vehicle that is being towed, even if the hazard warning lights are

switched on. To do this, operate the turn signal lever in the required direction while the ignition is switched on. The

hazard warning lights will not flash while the turn signal is being used. The hazard warning lights will start flashing

automatically as soon as the turn signal lever is moved back to the neutral position.

In which situations may the vehicle not be towed?

Do not have the vehicle towed in the following situations:

—The 12-volt vehicle battery is discharged.

—The instrument cluster display does not work properly.

—The distance to be towed is further than 50 km(around 31 miles).

—In vehicles with a manual gearbox: In vehicles with a manual gearbox, the clutch cannot be depressedfully and

neutral selected.

—In vehicles with an automatic gearbox: The selector lever of the automatic gearbox cannot be moved to neutral

(N position).

—The electronic parking brake cannot be released.

—The steering column lock cannot be released.

—The vehicle's gearbox is damaged or does not contain any lubricant.

—If the steering function or the operating clearance of the wheels cannot be ensured after an accident.

If the vehicle cannot be towed on its own wheels due to one of the above conditions, seek assistance from a

correspondingly qualified workshop and have the vehicle transported on a recovery vehicle if necessary.

486

Towing

Attach the tow-rope or the tow-bar only to the points provided:

—Towing eye.

— On vehicles with a ball coupling: Ball coupling.

Preparations

—Ensure that the tow-rope is not twisted. Otherwise a towing eye may become unscrewed during towing.

—Switch on the ignition and hazard warning lights on both vehicles. However, observe any regulations to the

contrary.

—Comply with the information on towing contained in the owner's manual for the other vehicle.

Pulling vehicle (front)

1. The tow-rope must be taut before you drive off properly.

2. Press the accelerator carefully.

3. Avoid sudden braking and driving manoeuvres.

4. In vehicles with a manual gearbox: Engage the clutch very smoothly when driving off.

Pulled vehicle (rear)

Make sure that the ignition is switched on so that the steering wheel is not locked and you can indicate and operate

the wipers if necessary.

1. Switch the electronic parking brake off.

2. Ensure that the tow-rope is always taut.

3. In vehicles with a manual gearbox: Disengage the gear.

4. In vehicles with an automatic gearbox: Select the N selector lever position.

The brake servo and power steering function only when the engine is running. Otherwise you must press the brake

pedal with significantly more force and also use more effort for steering.

WARNING

Never attach the tow-rope or tow-bar to axle or running gear components. These can be damaged as a result and

this can cause accidents and serious injuries.

● Seek expert assistance and have the vehicle transported on a recovery vehicle if necessary.

NOTICE

The vehicle can be towed only if the 12-volt vehicle battery is adequately charged, so that the electronic parking

brake and the steering column lock can be released. If the power supply fails or if there are faults in the electrical

system, you may need to use jump leads to start the engine in order to release the electronic parking brake and the

steering column lock.

487

Fitting the rear towing eye

Depending on the country and vehicle equipment, the mounting for the towing eye is located behind the cover in the

bumper.

1. Before towing, check whether a mounting with screw thread is available for the towing eye.

2. If this is not the case, seek technical assistance for towing and have the vehicle transported on a recovery

vehicle if necessary.

In vehicles with a factory-fitted towing bracketthere isno mount for a screw-in towing eye behind the cover. For

towing, attach the ball coupling or use a fixed ball coupling (→ Trailer towing) →

.

In vehicles without a factory-fitted towing bracketthere is a mount for the screw-in towing eye behind a cover on

the right-hand side of the rear bumper → Fig. 1.

The towing eye must always be kept in the vehicle.

Observe the notes on driving while towing (→ Tow-starting and towing).

Fitting the rear towing eye

Fig. 1 In the rear right bumper: Remove the cover.

Fig. 2 In the rear right bumper: screwing in the towing eye.

1. Take the towing eye out of the vehicle toolkit (→ Vehicle toolkit).

2. To release the catch on the cover, press the marked area of the cover in the direction of the arrow→ Fig. 1.

488

3. Remove the cover and leave it hanging from the vehicle.

4. Turn the towing eye into the mountas shown by the arrowand tighten as far as possible→ Fig. 2 , → . Use a

suitable object to screw the towing eye fully and securely into the mounting.

5. Once you have finished towing, remove the towing eye by unscrewing itin the opposite direction to the arrow.

6. Insert the cap in the respective recess and press in until it engages.

7. Clean the towing eye if necessary and place back in the toolbox in the luggage compartment.

NOTICE

The towing eye must always be screwed fully and securely into the mounting. The towing eye could otherwise be

ripped out of the mounting when the vehicle is being towed.

NOTICE

Vehicles with a factory-fitted towing bracket must useonly tow-bars that are specially designed for fitting to a ball

coupling. If you use an unsuitable tow-bar the ball coupling and the vehicle could be damaged.

● Use a tow-rope instead for towing.

Fitting the towing eye at front

Depending on the country and vehicle equipment, the mounting for the towing eye is located behind the cover in the

bumper.

1. Before towing, check whether a mounting with screw thread is available for the towing eye.

2. If this is not the case, seek technical assistance for towing and have the vehicle transported on a recovery

vehicle if necessary.

The towing eye must always be kept in the vehicle.

Observe the notes on driving while towing (→ Tow-starting and towing).

Fitting the towing eye at front

Fig. 1 In the front right bumper: Remove the cover.

489

Fig. 2 In the front right bumper: screwing in the towing

eye.

1. Remove the towing eye from the vehicle toolkit in the luggage compartment (→ Vehicle toolkit).

2. To release the catch on the cover, press the marked area of the cover in the direction of the arrow→ Fig. 1.

3. Remove the cover, allow it to hang on the vehicle or place it in the vehicle if necessary.

4. Turn the towing eye as shown by thearrow into the threaded hole and tighten as far as possible→ Fig. 2 , →

Use a suitable object to screw the towing eye fully and securely into the mounting.

.

5. After you have finished towing, remove the towing eye by unscrewing itin the opposite direction to the arrow

using a suitable object.

6. Insert the cap in the respective recess and press in until it engages.

7. Clean the towing eye if necessary and place back in the toolbox in the luggage compartment.

NOTICE

The towing eye must always be screwed fully and securely into the mounting. Otherwise, the towing eye can be torn

out of the mounting when the vehicle is being tow-started or towed.

Safety notes on working in the engine compartment

The engine compartment of a motor vehicle is a hazardous area. You should only carry out work on the engine and in

the engine compartment if you know exactly how to perform the required tasks, are aware of the general safety

procedures and have access to the correct equipment, service fluids and suitable tools. Carrying out work incorrectly

can cause serious injuries. Have all work carried out by a correspondingly qualified workshop if necessary.

Always park the vehicle on a level and stable surface before carrying out any work in the engine compartment.

WARNING

Unintentional vehicle movements during service work can cause serious injury.

● Never work underneath a vehicle if it is not secured against rolling away. If you are working underneath the

vehicle while the wheels are on the ground, the vehicle must be on a level surface, the wheels must be blocked

and the ignition switched off.

● If you intend to work underneath the vehicle, use suitable stands to provide support for the vehicle. The vehicle

jack is not sufficient for this task and can fail, which can lead to serious injuries.

● Switch off the start/stop system.

WARNING

The engine/motor compartment of any motor vehicle is a dangerous area. Serious injuries can be sustained here.

490

Self-help for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Related Topics

Popular Owner Manuals

Latest Owner Manuals