Get Service and Care -> Accessories and parts Guide for Volkswagen Transporter Van Seventh Generation (2021-2025)

Wooden trims

clean with a soft cloth moistened with a mild soap solution made from a maximum of two tablespoons of neutral

soap to one litre of water.

Cleaning seat covers

If clothing that is not sufficiently colour-fast, e.g. denim, leaves stains on the seat cushions, this does not mean that

the upholstery is defective. The seat padding may contain components for the airbag system and electrical

connections. Seat padding that is damaged, incorrectly cleaned or treated, or that becomes wet, may cause damage

to the vehicle electrical system or trigger a fault in the airbag system.

Depending on the equipment, seat cushions with seat heating feature electrical components and connectors that

may be damaged in the event of incorrect cleaning or treatment. This can also result in damage to other parts of the

vehicle electrics.

—Clean the surfaces of the seats with a slightly moistened cloth→

—Ask a correspondingly qualified workshop about special cleaning agents for treating coarse dirt.

—Never use high-pressure cleaners, steam cleaners and coolant spray.

—Never soak seat covers.

—Never switch on the seat heating to dry the seats.

—Do not use washing paste or fine detergent solutions.

—If in doubt, go to a correspondingly qualified workshop.

WARNING

Incorrect cleaning and treatment or saturation of the vehicle interior can damage the vehicle electrical system or

trigger a fault in the airbag system which could result in severe or fatal injuries in the event of an accident.

● Avoid excessive use of water, e.g. water hose, high-pressure cleaner or steam cleaner.

● Vehicle parts must be cleaned according to the manufacturer's instructions.

Accessories and parts

Seek advice from a correspondingly qualified workshop before purchasing accessories, replacement parts or service

fluids, for example if the vehicle is to be retrofitted with accessories or if parts have to be renewed. The

correspondingly qualified workshop can provide information on legal requirements and also recommend accessories,

parts and service fluids.

Volkswagen Commercial Vehicles recommends the use ofVolkswagen Genuine Accessories and Volkswagen Genuine

Parts^®, which you can purchase from your Volkswagen dealership. These parts and accessories have been specially

tested by Volkswagen Commercial Vehicles for suitability, reliability and safety. A Volkswagen Commercial Vehicles

dealership is also qualified for correct installation.

Although the market is constantly scrutinised, Volkswagen Commercial Vehicles cannot assume responsibility for the

reliability, safety and suitability of products Volkswagen Commercial Vehicles has not approved. Volkswagen

Commercial Vehicles can therefore assume no responsibility for these parts, even if they have been approved by an

official testing agency or are covered by an official approval certificate.

Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved by Volkswagen

Commercial Vehicles for use in your vehicle and bear the e mark (approval symbol of the European Union). These

devices include cruise control systems or electronically controlled suspension systems, for example.

Any additional electrical components connected that do not serve to control the vehicle itself must bear the mark

(manufacturer conformity declaration in the European Union). Such devices include refrigerator boxes, computers

and ventilator fans.

WARNING

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Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness of the airbags, cause

faults, accidents and fatal injury.

● Never secure or position objects, e.g. telephone holders, in the deployment zones of the airbags. They may cause

severe or fatal injuries when the airbags are deployed.

Repairs and technical modifications

Repairs and modifications must always be carried out according to Volkswagen Commercial Vehicles specifications

→

Unauthorised modifications to the electronic components or software in the vehicle may cause faults. As the

electronic components are linked together in networks, these faults may indirectly affect the working of other

systems. This can seriously impair safety, lead to excessive wear of components, and also invalidate the type approval

for the vehicle.

The Volkswagen Commercial Vehicles dealer cannot be held liable for any damage caused by technical modifications

and/or work performed incorrectly.

The Volkswagen Commercial Vehicles dealership is not responsible for damage caused by technical modifications

and/or work performed incorrectly. Such damage is not covered by the Volkswagen Commercial Vehicles guarantee.

Have all repairs and technical modifications carried out by a suitably qualified workshop. Volkswagen Commercial

Vehicles using a Volkswagen Commercial Vehicles dealership for this with Volkswagen Genuine Parts^®.

Volkswagen Commercial Vehicles repair information

Volkswagen Commercial Vehicles service information and official Volkswagen Commercial Vehicles repair

information can be purchased for a fee.

Customers in Europe, Asia, Australia, Africa, Central and South America:Please contact a suitably qualified workshop.

Or register on the internet portal erWin (electronic repair and workshop information):

https://erwin.volkswagen.de

erWin is available in numerous languages.

Vehicles with special auxiliary equipment or body parts

The manufacturer of these components must ensure that these parts(fittings) adhere to the stipulated environmental

laws and regulations, particularly the EU directive 2000/53/EC concerning end-of-life vehicles and EU directive

2003/11/EC concerning the restriction on the marketing and use of certain dangerous substances and preparations.

The vehicle owner should keep all assembly documentation for these auxiliary fittings, and pass it on to any scrapping

company later engaged. This is to facilitate environmentally responsible disposal for all vehicles, including refitted

vehicles.

Windscreen repairs

To function properly, some items of equipment require an electrical or electronic module, which is located on the

inside of the windscreen in the area of the interior mirror, for example. If the windscreen has been damaged in the

viewing field of the electrical or electronic module, e.g. by stone impact, the windscreen must be replaced. Repairing

the crack can lead to malfunction or functional faults in the equipment.

After changing the windscreen, the camera and sensors must be adjusted and calibrated by a correspondingly

qualified workshop.

Impairment or damage to sensors and cameras

Incorrectly performed repairs, structural changes to the vehicle, e.g. “lowering the suspension”, retrofitted add-on

parts or changes to the trim can lead to sensors and cameras being displaced or damaged. This can also be caused by

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Service and Care -> Accessories and parts for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

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