Sensors and camera lenses
Observe the installation locations of the components on the vehicle .
Clean the area in front of the sensors or camera with a soft cloth and solvent-free cleaning agent.
Clean sensitive surfaces on the rain and light sensor and the camera window on the windscreen with a suitable glass
cleaner.
—Remove snow with a brush.
—Never use warm or hot water.
—Thaw ice with a suitable de-icer or with Volkswagen Genuine de-icer.
Paint
Always treat surfaces carefully in order to prevent damage to the paint coat.
—Use a clean, soft cloth and a mild soap solution(made with a maximum of two tablespoons of neutral soap to one
litre of water) or cleaning clay to remove any light dirt immediately, e.g. deposits, insect residue, or cosmetics.
—Clean up spilled service fluids immediately.
—Moisten flash rust deposits with a soap solution. Then remove any deposits with cleaning clay.
—Have corrosion removed by a correspondingly qualified workshop.
—In the event of paint damage, go to a correspondingly qualified workshop and have the paint damage repaired.
Waxing protects the paintwork. At the latest when water no longer clearly forms small drops and runs off the
paintwork when the vehicle is clean, the vehicle should be protected again using a preservative wax.
—Even if a preservative wax is used regularly in the car wash, Volkswagen Commercial Vehicles recommends
protecting the paint with suitable hard wax or with Volkswagen Genuine hard wax at least twice a year.
—Polishing is only necessary if the paint has lost its shine, and the gloss cannot be brought back by applying wax.
Decorative films, protective films
—Remove soiling as forpaint. Use a suitable plastic cleaner or Volkswagen Genuine plastic cleaner for matt
decorative films.
—Treat the vehicle with liquid hard wax every three months after washing and removing dust. Only use clean, soft
microfibre cloths to apply it. Do not use hot wax, even in car washes.
—Remove stubborn impurities carefully using white spirits, and then rinse using warm water.
The durability and colour of decorative and protective films are affected by environmental factors such as
sunshine, moisture, air pollution, stone chips, etc. Decorative films can show signs of wear and ageing after
approximately one to three years and protective films after approximately two to three years. In very hot
climates, decorative films may start to fade within one year and protective films within two years.
Trim parts, trim strips, exhaust pipes made of chrome, aluminium or stainless steel
—Clean the surface with a suitable chrome and aluminium care product or with the Volkswagen Genuine chrome and
aluminium care product.
—Chrome-plated trim parts can be preserved with a suitable hard wax or Volkswagen Genuine hard wax.
Headlights, tail light clusters
—Remove soiling using a soft sponge soaked with a mild soap solution consisting of a maximum of two tablespoons
of neutral soap diluted in one litre of water. Do not use any cleaning agents that contain alcohol or solvents.
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