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Service and Care -> Notes on vehicle care for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

Road test: perform.  
Servicing work  
In addition to the inspection work, further servicing work may need to be performed on your vehicledepending on  
the operating conditions and vehicle equipment, e.g. engine, gearbox or service fluids. This work is dependent either  
on time and mileage or only time or mileage.  
Final drive and differential: change oil.  
Additives: change or top up.  
Active combi filter: change.  
Brake fluid: change.  
Gearbox: change oil and filter as required.  
Gearbox mounting: change.  
Belt status display for the rear seats: battery change.  
Air filter: change.  
Engine: change oil and filter as required.  
Particulate filter: check.  
Toothed belt and tensioning roller: check or change.  
Spark plugs: change.  
It is also possible to have servicing work carried out in between the scheduled service events.  
The scope of service is subject to change for technical reasons, e.g. continuous further development of components.  
Your correspondingly qualified workshop always has the latest information about any changes.  
Notes on vehicle care  
Regular and expert care helps to preserve your vehicle→  
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The longer that soiling is left on the surface of vehicle components and upholstery fabrics, the more difficult it can  
become to clean and treat them. Extended exposure may mean that it is no longer possible to remove soiling.  
WARNING  
Incorrect care and cleaning of vehicle parts can impair the safety features of the vehicle and cause serious injury.  
Vehicle parts must be cleaned according to the manufacturer's instructions.  
Always use approved or recommended cleaning products.  
Do not use cleaning agents that contain solvents. Solvents can cause irreparable damage to the airbag modules.  
Protect your hands and arms against parts with sharp edges, e.g. when cleaning the insides of the wheel  
housings.  
WARNING  
Dirty, misted and iced-up windows reduce visibility. This can also impair the vehicles’ safety equipment. This leads  
to a risk of accidents and serious injuries.  
You should only drive the vehicle if you have a clear view through all windows.  
Do not treat the windscreen with water-repellent window coating agents. In unfavourable conditions, they can  
cause increased dazzle.  
Care products  
Consult a suitably qualified workshop if you have any questions about care products or if components are not listed.  
Suitable accessories are available from a qualified workshop. Follow the instructions for use on the packaging.  
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WARNING  
Unsuitable care products and incorrect use of care products can cause accidents, serious injuries, burns or  
poisoning. Care products may be toxic and hazardous.  
Store care products only in the closed original container.  
Read the packaging leaflet.  
Keep all care products out of reach of children.  
Use care products only outside or in well-ventilated rooms so that you do not breathe in any toxic vapours.  
Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for vehicle care. These  
substances are toxic and highly flammable.  
NOTICE  
Soiling with aggressive and solvent-based ingredients can cause irreparable damage to the vehicle equipment, even  
if left for only a short time, e.g. on seat padding or trim parts.  
Do not let contamination or dirt dry.  
Have stubborn stains removed by a suitably qualified workshop.  
Washing the vehicle  
Washing the vehicle regularly prevents effects of soiling that can damage the paint work.  
Please observe the following information to wash your vehicle correctly and properly.  
WARNING  
The braking efficiency may be delayed and the braking distance may be longer after the vehicle has been washed.  
The brake discs and brake pads may be damp, or iced up in winter. There is a risk of accidents.  
“Dry and de-ice the brakes” by performing careful braking manoeuvres.  
NOTICE  
Serious vehicle damage can be caused if the vehicle is not washed correctly.  
Always follow the manufacturer's instructions.  
Do not wash the vehicle in direct sunlight.  
Never aim a water jet directly at locks, doors or the boot lid in cold weather. The locks and seals may freeze up.  
Automatic car washes  
Do not select a washing programme with hot wax for vehicles with decorative and protective films.  
Car washes without brushes are to be preferred.  
Regularly have the bottom of the vehicle thoroughly cleaned to remove residue.  
Please observe any information provided by the car wash operator, especially where add-on parts are concerned.  
All windows must be closed and the exterior mirrors must be folded away.  
Vehicles with steering column lock: If the vehicle is mechanically pulled through the car wash(wash tunnel), the  
steering column must not unlock (→ Steering).  
The windscreen wipers and the rain and light sensor (→ Rain and light sensor) are switched off.  
NOTICE  
Car washes that scan the contours mechanically may damage the vehicle.  
High-pressure cleaner  
Never use rotary nozzles. Observe the manufacturer’s instructions.  
Use water only up to a maximum temperature of +60°C(+140°F).  
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