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Service and Care -> Washing the vehicle for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

WARNING  
Unsuitable care products and incorrect use of care products can cause accidents, serious injuries, burns or  
poisoning. Care products may be toxic and hazardous.  
Store care products only in the closed original container.  
Read the packaging leaflet.  
Keep all care products out of reach of children.  
Use care products only outside or in well-ventilated rooms so that you do not breathe in any toxic vapours.  
Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for vehicle care. These  
substances are toxic and highly flammable.  
NOTICE  
Soiling with aggressive and solvent-based ingredients can cause irreparable damage to the vehicle equipment, even  
if left for only a short time, e.g. on seat padding or trim parts.  
Do not let contamination or dirt dry.  
Have stubborn stains removed by a suitably qualified workshop.  
Washing the vehicle  
Washing the vehicle regularly prevents effects of soiling that can damage the paint work.  
Please observe the following information to wash your vehicle correctly and properly.  
WARNING  
The braking efficiency may be delayed and the braking distance may be longer after the vehicle has been washed.  
The brake discs and brake pads may be damp, or iced up in winter. There is a risk of accidents.  
“Dry and de-ice the brakes” by performing careful braking manoeuvres.  
NOTICE  
Serious vehicle damage can be caused if the vehicle is not washed correctly.  
Always follow the manufacturer's instructions.  
Do not wash the vehicle in direct sunlight.  
Never aim a water jet directly at locks, doors or the boot lid in cold weather. The locks and seals may freeze up.  
Automatic car washes  
Do not select a washing programme with hot wax for vehicles with decorative and protective films.  
Car washes without brushes are to be preferred.  
Regularly have the bottom of the vehicle thoroughly cleaned to remove residue.  
Please observe any information provided by the car wash operator, especially where add-on parts are concerned.  
All windows must be closed and the exterior mirrors must be folded away.  
Vehicles with steering column lock: If the vehicle is mechanically pulled through the car wash(wash tunnel), the  
steering column must not unlock (→ Steering).  
The windscreen wipers and the rain and light sensor (→ Rain and light sensor) are switched off.  
NOTICE  
Car washes that scan the contours mechanically may damage the vehicle.  
High-pressure cleaner  
Never use rotary nozzles. Observe the manufacturer’s instructions.  
Use water only up to a maximum temperature of +60°C(+140°F).  
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Move the jet of water uniformly so that the nozzle is at least 50 cm(20 inches) away from the vehicle components.  
Do not point the water jet at the same location for too long.  
Aim the water jet indirectly at sensitive vehicle components if possible, e.g. rubber seals, side windows, gloss  
strips, tyres, sensors, camera lenses, decorative and protective film.  
Never clean windows that are iced up or covered in snow with a high-pressure cleaner.  
Washing by hand  
Isolated soiling on the paint can be removed with cleaning clay.  
1. Clean the vehicle with plenty of water to remove dust and coarse soiling.  
2. Clean with a soft sponge, a wash mitt or a brush applying only light pressure. Start with the roof and work from  
the top to the bottom. Use a cleaning shampoo for very stubborn dirt only.  
3. Clean wheels and side members with a clean sponge.  
4. Rinse off with plenty of water.  
5. Allow the vehicle to dry in the air. Remove water residue with a chamois leather.  
Wash the vehicle only in specially designated washing bays. This prevents waste water that is possibly  
contaminated with oil from entering the sewerage system.  
NOTICE  
The drains in the plenum chamber could become blocked with leaves or dirt. Water that does not drain off could get  
into the vehicle interior. Water that has entered the plenum chamber via a manual process (e.g. from a high-  
pressure cleaner) can cause considerable damage to the vehicle.  
Remove leaves and other loose objects with a vacuum cleaner or by hand.  
Have the area under the perforated cover cleaned by a qualified workshop.  
NOTICE  
Unpainted plastic parts, headlight lenses and tail light clusters can be damaged if the vehicle is not washed  
correctly.  
Do not use hard or abrasive brushes.  
Cleaning and caring for the vehicle exterior  
The following overview contains recommendations for cleaning and care of individual vehicle components.  
NOTICE  
Incorrect cleaning and care can damage the vehicle.  
Always follow the manufacturer's instructions.  
Do not use excessively hard, abrasive cleaning tools.  
Windows, glass surfaces  
Remove wax residue, e.g. from care products, using a suitable glass cleaner or with the Volkswagen Genuine  
cleaning cloth.  
Remove snow with a brush.  
Remove ice with a plastic scraper. Move the scraper in one direction only.  
Thaw ice with a suitable de-icer or with Volkswagen Genuine de-icer.  
Wiper blades (→ Wiper blades).  
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