Get Service and Care -> Cleaning and caring for the interior Guide for Volkswagen Transporter Van Seventh Generation (2021-2025)

—Remove stubborn dirt with a suitable chrome and aluminium care product or with the Volkswagen Genuine chrome

and aluminium care product.

Wheels

—Remove dirt and gritting salt deposits with plenty of water.

—Clean dirty alloy wheels with a suitable wheel rim cleaner or with Volkswagen Genuine wheel rim cleaner.

Volkswagen Commercial Vehicles recommends treating the wheel rims with a suitable hard wax or with

Volkswagen Genuine hard wax every three months.

—Repair any damage to the protective paint coating immediately with a touch-up pen. If necessary, go to a suitably

qualified workshop.

—Remove brake dust with a suitable wheel rim cleaner or with Volkswagen Genuine wheel rim cleaner.

Door lock cylinders

Volkswagen Commercial Vehicles recommends thawing door lock cylinders with a suitable door lock de-icer or with

Volkswagen Genuine de-icer. Do not use door lock de-icers containing grease solvents.

Engine compartment, plenum chamber

—Remove leaves and other loose objects with a vacuum cleaner or by hand→

— Always have cleaning of the engine compartment performed by a correspondingly qualified workshop→

WARNING

The engine compartment of the vehicle is a hazardous area. All work in the engine compartment carries the risk of

injury, scalding, accidents and fire.

● Observe the safety precautions before working in the engine compartment (→ In the engine compartment).

● All work should be carried out by a correspondingly qualified workshop.

NOTICE

The drains in the plenum chamber could become blocked with leaves or dirt. Water that has not drained away can

enter the vehicle interior and cause significant damage.

● Do not clean the plenum chamber with the high-pressure cleaner.

● Have the area under the perforated cover of the plenum chamber cleaned regularly by a correspondingly qualified

workshop.

Cleaning and caring for the interior

The following overview contains recommendations for cleaning and care of individual vehicle components.

NOTICE

Incorrect cleaning and care can damage the vehicle.

● Do not use a steam cleaner, brushes or hard sponges etc. for cleaning under any circumstances.

● Have stubborn stains removed by a correspondingly qualified workshop.

Windows

1. Clean windows with a glass cleaner.

2. Wipe the windows dry with a clean chamois leather or a lint-free cloth.

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Textiles, microfibre cloth and leatherette

—Remove dirt particles which adhere to the surface regularly with a vacuum cleaner so that the material is not

permanently damaged by abrasion.

—Remove dirt with a suitable interior cleaner or with Volkswagen Genuine interior cleaner.

—In the case of soiling caused by grease such as oil, use a suitable interior cleaner or Volkswagen Genuine interior

cleaner. Dab off dissolved grease and colour particles with an absorbent cloth. Then treat with water if necessary.

—In the case of soiling caused by ballpoint pens or nail vanish, for example, use a suitable interior cleaner or

Volkswagen Genuine interior cleaner. If necessary, treat subsequently with a mild soap solution consisting of a

maximum of two tablespoons of neutral soap diluted in one litre of water.

—Never use leather care agents, solvents, wax polish, shoe cream, stain removers or similar.

—Never use high-pressure cleaners, steam cleaners and coolant spray.

Natural leather

—Remove fresh dirt with a cotton cloth moistened with a mild soap solution made from a maximum of two

tablespoons of neutral soap to one litre of water. Do not allow fluids to seep into the seams.

—In the case of soiling caused by ballpoint pens or nail vanish, for example, use a suitable leather cleaner or

Volkswagen Genuine leather cleaner.

—Treat dried-in stains with a suitable leather cleaner or Volkswagen Genuine leather cleaner.

—Grease-based soiling, e.g. oil: remove fresh stains with an absorbent cloth.

—Apply a leather treatment agent to seats regularly, and after each clean. If the vehicle is parked outdoors for long

periods, you should cover the leather to protect it from direct sunlight.

—Never treat leather with solvents, wax polish, shoe cream, stain removers or similar.

Plastic parts

—Clean with a soft, moist cloth.

—If stubborn soiling cannot be removed with mild soap solution consisting of a maximum of two tablespoons of

neutral soap diluted in one litre of water, use a solvent-free plastic cleaning agent or Volkswagen Genuine plastic

cleaner if necessary.

Trim parts, trim strips made of chrome, aluminium or stainless steel

—Clean with a clean, soft cloth and a mild soap solution made with a maximum of two tablespoons of neutral soap

to one litre of water in a dust-free environment.

—Treat anodised surfaces with a suitable chrome and aluminium care product or with the Volkswagen Genuine

chrome and aluminium care product.

Controls

1. Remove coarse dirt and other dirt that is difficult to reach using a soft brush.

2. Use a clean, soft cloth with some mild soap solution consisting of a maximum of two tablespoons of neutral

soap diluted in one litre of water. Do not allow liquids to enter the controls →

NOTICE

The vehicle controls can be damaged by contact with liquids.

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Displays and screens

Do not clean the displays and the screen of the Infotainment system with a dry cloth.

1. Switch off the Infotainment system temporarily before cleaning.

2. Use a suitable cleaning cloth or Volkswagen Genuine cleaning cloth with a little water, a suitable glass cleaner

or LCD cleaner.

NOTICE

The head-up display may detach from the guide rail as a result of applying excessive pressure, e.g. during cleaning.

● Never apply excessive pressure when cleaning the Head-up Display.

NOTICE

Clean the head-up display only with mild detergents and a soft, clean cloth.

Seat rails

—Use a narrow nozzle on a vacuum cleaner to remove sand, dirt etc. from the seat rails.

—Clean the surface regularly →

NOTICE

If seats are moved when the seat rails are soiled, the seat rails and the seat feet could be damaged.

Rubber seals

—Clean with a soft and lint-free cloth as well as plenty of water.

— Regularly treat with a suitable rubber care product or the Volkswagen Genuine rubber care product.

Seat belts

1. Carefully pull the seat belt right out and leave it out.

2. Remove coarse dirt with a soft brush.

3. If necessary, clean the seat belt with a mild soap solution consisting of a maximum of two tablespoons of

neutral soap diluted in one litre of water.

4. Leave the belt fabric to dry completely and then allow it to roll up.

WARNING

Failure to clean the parts properly can cause damage to the seat belts, the fastenings and the belt retractor.

● Never try to modify or remove the seat belts for cleaning.

● Never clean the seat belts and their components with chemical agents.

● Do not use any caustic liquids, solvents or sharp objects.

● Protect the belt buckles against the ingress of liquids and foreign bodies.

● Let the cleaned seat belt to dry completely before allowing it to retract.

Opaque shades

—For the best cleaning results, use dry cleaning.

— Please refer to the information on the labels sewn into the opaque shades before cleaning in a washing machine.

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Wooden trims

clean with a soft cloth moistened with a mild soap solution made from a maximum of two tablespoons of neutral

soap to one litre of water.

Cleaning seat covers

If clothing that is not sufficiently colour-fast, e.g. denim, leaves stains on the seat cushions, this does not mean that

the upholstery is defective. The seat padding may contain components for the airbag system and electrical

connections. Seat padding that is damaged, incorrectly cleaned or treated, or that becomes wet, may cause damage

to the vehicle electrical system or trigger a fault in the airbag system.

Depending on the equipment, seat cushions with seat heating feature electrical components and connectors that

may be damaged in the event of incorrect cleaning or treatment. This can also result in damage to other parts of the

vehicle electrics.

—Clean the surfaces of the seats with a slightly moistened cloth→

—Ask a correspondingly qualified workshop about special cleaning agents for treating coarse dirt.

—Never use high-pressure cleaners, steam cleaners and coolant spray.

—Never soak seat covers.

—Never switch on the seat heating to dry the seats.

—Do not use washing paste or fine detergent solutions.

—If in doubt, go to a correspondingly qualified workshop.

WARNING

Incorrect cleaning and treatment or saturation of the vehicle interior can damage the vehicle electrical system or

trigger a fault in the airbag system which could result in severe or fatal injuries in the event of an accident.

● Avoid excessive use of water, e.g. water hose, high-pressure cleaner or steam cleaner.

● Vehicle parts must be cleaned according to the manufacturer's instructions.

Accessories and parts

Seek advice from a correspondingly qualified workshop before purchasing accessories, replacement parts or service

fluids, for example if the vehicle is to be retrofitted with accessories or if parts have to be renewed. The

correspondingly qualified workshop can provide information on legal requirements and also recommend accessories,

parts and service fluids.

Volkswagen Commercial Vehicles recommends the use ofVolkswagen Genuine Accessories and Volkswagen Genuine

Parts^®, which you can purchase from your Volkswagen dealership. These parts and accessories have been specially

tested by Volkswagen Commercial Vehicles for suitability, reliability and safety. A Volkswagen Commercial Vehicles

dealership is also qualified for correct installation.

Although the market is constantly scrutinised, Volkswagen Commercial Vehicles cannot assume responsibility for the

reliability, safety and suitability of products Volkswagen Commercial Vehicles has not approved. Volkswagen

Commercial Vehicles can therefore assume no responsibility for these parts, even if they have been approved by an

official testing agency or are covered by an official approval certificate.

Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved by Volkswagen

Commercial Vehicles for use in your vehicle and bear the e mark (approval symbol of the European Union). These

devices include cruise control systems or electronically controlled suspension systems, for example.

Any additional electrical components connected that do not serve to control the vehicle itself must bear the mark

(manufacturer conformity declaration in the European Union). Such devices include refrigerator boxes, computers

and ventilator fans.

WARNING

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Service and Care -> Cleaning and caring for the interior for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

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