Get Steering and Seats Guide for Volkswagen Transporter Van Seventh Generation (2021-2025)

Adjusting the steering wheel position

Fig. 1 Under the steering wheel in the steering column

trim: lever for mechanical adjustment of the steering

wheel position.

Fig. 2 On the steering wheel: 9 o’clock and 3 o’clock

position.

Adjust the steering wheel position before setting off and only when the vehicle is stationary→

.

1

1. Push the lever down→ Fig. 1

.

2. Adjust the steering wheel so that you can hold it with both hands at its circumference at the 9 o'clock and 3

o'clock positions with your arms slightly bent → Fig. 2.

1

3. Push the lever→ Fig. 1

up firmly until it is flush with the steering column trim→

.

WARNING

Incorrect use of the steering column position adjustment and incorrect adjustment of the steering wheel can cause

serious or fatal injuries.

● After adjusting the steering wheel, always move the lever up firmly. This prevents the steering wheel from

moving accidentally while the vehicle is in motion.

● Never adjust the steering wheel when the vehicle is in motion. If you determine that adjustment is necessary

when driving, stop the vehicle safely and adjust the steering wheel to the correct position.

● The steering wheel must always point towards the chest and not towards the face. This ensures that the driver

front airbag provides maximum protection in the event of an accident.

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● While driving, always keep both hands on the outside of the steering wheel at the9 o’clock and 3 o’clock

positions. This reduces the risk of injury if the driver front airbag is triggered.

● Never hold the steering wheel at the 12 o'clock position, or in any other manner, e.g. at the hub of the steering

wheel. If the driver front airbag is triggered, you could receive severe injuries to the arms, hands and head.

Introduction

The following section describes the options for adjusting the front seats. Always ensure that your sitting position is

correct .

WARNING

Always adjust the front seats to their correct position before any journey and ensure that all passengers have

fastened their seat belts.

● Push the front passenger seat as far back as possible.

● Adjust the driver seat so that there is at least 25 cm(approximately 10 inches) between the driver’s rib cage and

the hub of the steering wheel. Adjust the driver seat by moving it forwards or backwards so that you are able to

press the pedals to the floor with your knees still slightly angled and the distance to the dash panel in the knee

area is at least 10 cm (approximately 4 inches). If your build makes it impossible to fulfil this requirement then

you must contact a qualified workshop so they can make any necessary modifications.

● Never travel with the backrest tilted far back. The further back the backrest is tilted, the greater the risk of injury

caused by incorrect seat belt routing or an incorrect sitting position.

● Never travel with the backrest tilted far forwards. When an airbag is triggered it could force the seat backrest

backwards and injure vehicle occupants on the back seats.

● You should always sit upright with your back against the seat backrest with the front seats properly adjusted. Do

not position any body part directly against or too close to where the airbags are fitted.

WARNING

Incorrect adjustment of the seats can cause accidents and serious injuries.

● Adjust the seats only when the vehicle is stationary. The seats could change position unexpectedly if you attempt

to reposition them while the vehicle is in motion so that you lose of control of the vehicle as a result.

Furthermore, an incorrect sitting position is adopted while adjusting the seat.

● Adjust the height and angle of the front seats or move them forwards and backwards only when there is no-one

in the adjustment range of the seats.

● The adjustment range of the seats must not be restricted by any items.

● Adjust the angle of the rear seats or move the seats forwards and backwards only when there is no-one in the

adjustment range of the seats.

● The adjustment and locking areas of the seats must not be soiled.

WARNING

Improper use of seat covers or protective covers may lead to the electrical seat controls being operated accidentally

and the front seats moving unexpectedly while the vehicle is moving. You could lose control over the vehicle. This

could result in serious injury and accidents. Furthermore, this may result in damage to the electrical components in

the front seats.

● Never fit seat or protective covers on the electric controls.

● Do not fit seat covers or protective covers over the seats unless they have been expressly approved for use in the

vehicle.

WARNING

Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other

injuries.

● Before adjusting the seats, always make sure that there is no cigarette lighter on or near the movable parts of the

seat.

NOTICE

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Sharp edges can damage the seats.

● Do not touch the seats with sharp-edged objects. Sharp objects, such as zips, rivets on clothing or belts, may

damage surfaces. Open Velcro fasteners can also cause damage.

Mechanically adjusting the front seat

The following section contains a description of all controls. The number of controls may vary depending on the

version of the seat.

The controls are mirrored for the right-hand front seat.

The seat may have a combination of mechanical and electrical controls.

Fig. 1 On the left front seat: controls.

Fig. 2 On the left front seat: control.

Adjusting the front seat

1

1. Pull the lever→ Fig. 1

to push the front seat forwards or backwards.

The front seat must engage after the lever has been released.

2

2. If necessary, move the lever

up or down several times to adjust the seat height.

3

3. Take your weight off the backrest and turn the handwheel→ Fig. 2

to adjust it.

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Fig. 3 On the left front seat: seat depth adjustment.

Electrical front seats may be equipped with a mechanical seat depth adjustment.

1

1. Lift the handle at the front of the seat cushion to push the seat cushion→ Fig. 3

forwards or backwards.

Fig. 4 Under the armrest: control.

Adjusting the armrest

1

1. Press button → Fig. 4

underneath the armrest.

1

2. Press and hold the button

1

and position the armrest at the desired height.

3. Release button

.

130

Electrically adjusting the front seat

The controls are mirrored for the right-hand front seat.

The seat may have a combination of mechanical and electrical controls.

Fig. 1 Switch on left seat: Moving the front seat forwards

and backwards, adjusting the height and tilt of the seat

cushion and adjusting the front seat backrest.

1

A

Slides the seat forwards or backwards.

B

Adjusts the angle of the seat cushion.

C

Adjusts the height of the seat cushion.

2

D

Adjusts the angle of the backrest.

Fig. 2 Switch on left seat: Adjusting the lumbar support.

1

2

3

4

Moves the curve of the lumbar support forwards.

Moves the curve of the lumbar support back.

Moves the curve of the lumbar support up.

Moves the curve of the lumbar support down.

WARNING

Careless or unsupervised use of the electric front seats can result in severe injuries.

● The electrical front seat adjustment also works when the ignition is switched off. Never leave children or people

131

requiring assistance alone in the vehicle.

● In the event of an emergency, stop electrical adjustment by pressing another switch.

NOTICE

In order to avoid damage to the electrical components in the front seats, never kneel on the front seats or the seat

cushion. Do not apply point loads to the backrest in any way.

It may not be possible to adjust the seat electrically if the charge level of the 12-volt vehicle battery is too

low.

Starting the engine will interrupt the seat adjustment

procedure.

Introduction

The following section describes the options for adjusting the rear seats. Always ensure that your sitting position is

correct .

DANGER

Some components of the seats in the passenger compartment contain button cells and are accessible when the rear

seats are folded forward or removed. Swallowing a button cell can result in serious or even fatal injuries within a

very short time.

● Always keep children away from rear seats when they are folded forward or removed.

● Seek immediate medical attention if you believe someone may have swallowed a button cell.

WARNING

Incorrect use or removal and fitting of the rear seats can cause accidents and severe injuries.

● Keep hands, fingers, feet and other body parts away from seat’s moving parts and adjustment range.

● Never carry out adjustments, removal or fitting while driving, otherwise the rear seats may adjust unexpectedly.

Furthermore, an incorrect seating position is adopted while adjusting the seat.

● Only adjust the settings when there is nobody in the adjustment area of the rear seats.

● All rear seats must always be fitted in their retainers and must be securely engaged.

● All backrests must be in an upright position and securely locked in place while the vehicle is in motion so that the

protective action of the seat belts for the rear seats is guaranteed. If a seat is occupied and the backrest has not

clicked securely into place, the seat occupant and backrest may move forwards in the event of a sudden braking

or driving manoeuvre or during accidents.

● Ensure that the seat belt is not trapped or damaged when folding back the backrest.

● While fitting and removing the rear seats, make sure that the seat feet are not soiled or damaged.

● The floor mats or other objects could get caught in the hinges on the backrest or the rear seat. This can prevent

the backrest or the rear seat from locking securely when it is returned to the upright position.

● Adults and children must not use those seats when the backrest or the rear seat is folded forward or is not

engaged securely.

WARNING

Cigarette lighters in the vehicle could be damaged or accidentally lit. This could lead to serious burns and other

injuries.

● Before adjusting the seats, always make sure that there is no cigarette lighter on or near the movable parts of the

seat.

NOTICE

Sharp edges can damage the seats.

● Do not touch the seats with sharp-edged objects. Sharp objects such as zips, studs on clothing, and belts, may

damage surfaces. Open Velcro fasteners can also cause damage.

132

If seats are subsequently replaced or retrofitted, the seatbelt status indicator must be activated by a qualified

workshop .

Adjusting the rear seats

The following section contains a description of all rear seat controls. Depending on the design of the seat, the

controls are mirrored.

Convenient entry function

Fig. 1 On the rear seats: Lever for convenient entry

function.

Fig. 2 In passenger compartment: Convenient entry

position.

The convenient entry function enables convenient entry and exit in the passenger compartment.

Setting the convenient entry position:

1

1. Pull lever→ Fig. 1

up.

Backrest folds forward.

The seat folds up and the seat becomes free in the seat rail→

2. Slide the seat forward to facilitate access to the rear seats.

.

133

Releasing the convenient entry position:

1. Push the seat back as far as it will go.

2. Fold the seat backrest back from the convenient entry position until it engages→ Fig. 2.

3. Fold down the seat by hand until it locks into place.

4. If necessary, adjust the angle of the backrest.

In the convenient entry position, the seat and seat cushion do not lock into

place.

Backrest settings

Fig. 3 On the rear seats: Loops for adjusting and folding

the backrest.

Fig. 4 In the passenger compartment: backrest folded

forward.

Adjusting the backrest angle

1

1. Pull the loop on the rear side of the seat → Fig. 3

.

134

2

Or: Pull the loop on the side of the seat

.

2. Keep the loop pulled and move the backrest slightly forwards or backwards until the desired position is reached.

3. Release the loop and let the backrest engage in the reclined position.

Folding the backrest forwards

1

1. Pull the loop on the rear side of the seat → Fig. 3

2

.

Or: Pull the loop on the side of the seat

.

2. Fold the unlocked seat backrest forwards until it engages.

Folding the backrest backwards

1

1. Pull the loop on the rear side of the seat → Fig. 3

2

.

Or: Pull the loop on the side of the seat

.

2. Fold the unlocked backrest back into the upright position until it engages→ Fig. 4 , →

.

Moving the rear seat

Fig. 5 Under the seat: Bar for moving the seat.

135

Fig. 6 Under the rear seat: Loop for moving the seat.

1

1. Pull the bar→ Fig. 5

up and hold and push the seat forwards or backwards.

2. Release the bar to lock the seat in the desired position.

The rear seat must engage after the lever has been released.

Or:

1

1. Pull the red loop → Fig. 6

and hold and push the seat forwards or backwards.

2. Release the loop to lock the seat in the desired position.

The rear seat must engage after the loop has been released.

When the backrest is folded down, the outer seats can only be moved using the red loop between the second and

1

third row of seats → Fig. 6

.

The centre seat can be variably slid from the rear to the front row of seats and back, and can lock into place at any

rail position.

Folding the seat up and down

Fig. 7 Under the seat: Lever for unlocking the seat cushion.

1

1. Pull the lever→ Fig. 7

to unlock the seat cushion.

2. If necessary, lift the seat cushion and hold it in the open position.

3. To fold down, lower the seat cushion by hand until it locks into place.

The seat cushion must engage when pressed down→

!

Armrest settings

136

Fig. 8 On the rear seats: adjust the armrest.

Adjusting the armrest

1

1. Press the button under the armrest→ Fig. 8

1

.

2. Press and hold the button

and position the armrest at the desired height.

1

3. Release button

.

Removing and fitting the armrest

2

.

1. Press the button on the side of the armrest→ Fig. 8

vehicle, e.g. in the drawer of the respective seat →

to remove the armrest. Stow the armrest safely in the

2. To refit the armrest, insert the armrest bolt into the guide on the seat until the armrest is securely fitted.

WARNING

Improper positioning of the rear seats in the seat rails can cause serious injuries. After moving the rear seats, it must

be possible to fold the backrests into the upright position.

● If the backrest cannot be folded up, the rear seat is not in the correct position in the rail for transporting people.

Always make sure that the rear seat is correctly positioned in the rail and that the backrest is folded up when

people or animals are transported on the seat.

WARNING

Improper use of the rear seats while driving can cause serious injuries.

● Before driving off, make sure that no rear seat is in the convenient entry position.

WARNING

Armrests that have been removed and not securely stowed can move uncontrollably in the vehicle and obstruct

operation of the pedals. This can result in accidents and severe injuries.

● Always stow removed armrests safely in the stowage compartments under the seats.

WARNING

Objects can fall out of open stowage areas and obstruct operation of the pedals. This can result in accidents and

severe injuries.

● Before driving, fold down all seat cushions to close the stowage areas under the seats.

137

NOTICE

Improper folding of the backrests can cause damage to the seats.

● Before folding the backrests forwards, adjust the seats so that the head restraints or folded backrest cushions do

not come into contact with the front seats.

NOTICE

The seats are very flexible, so adjusting them incorrectly can damage the seats as well as components in the vehicle

interior.

● When adjusting the seats, make sure that they are not within the range of motion of other seats or components

in the vehicle interior.

NOTICE

If there is a rear seat with seat heating in the seat rail, contact between metallic objects and the seat rails can cause

a short circuit.

● When adjusting the rear seats, make sure that no metallic objects fall into the seat rails.

NOTICE

Dirty seat rails can lead to malfunctions and sluggishness in seat adjustment.

● Check the seat rails for dirt, and clean them regularly with the ignition off.

If a child seat is used on a single seat with Easy Entry function, the seats located behind that seat are difficult

to access. Therefore, a child seat should be used on another rear seat, if possible.

Removing and fitting the rear seats

The removal and installation of the rear seats is described below. All rear seats can be removed and installed.

Rear seats with integrated belts can be installed in the rear of the vehicle either in the direction of travel or against

the direction of travel.

Rear seats without an integrated belt can only be used to transport people in the direction of travel at belt height.

Fig. 1 Under the rear seat: Loop for unlocking the seat.

Removing rear seat

1. Fold the backrest forward until it engages.

1

2. Pull the red loop→ Fig. 1

and hold to unlock the rear seat and release it from the rail.

3. Grasp the rear seat at the front under the seat and at the rear under the folded backrest and carefully remove

the rear seat.

138

Fig. 2 Under the rear seat: Locking indicator.

Installing the rear seat

1. If necessary, remove the armrests and stow them safely in the vehicle→

.

2. Insert the rear seat into the rails in or against the direction of travel until it locks into place. The red locking pin

1

→ Fig. 2

3. Fold the backrest up→

4. Ensure that the longitudinal adjustment of the installed rear seat is securely locked in both seat rails→

must not be visible, otherwise the seat is not securely engaged→

.

WARNING

Improper positioning of the rear seats in the seat rails can cause serious injuries. After fitting the rear seats, it must

be possible to fold the backrests into the upright position.

● If the backrest cannot be folded up, the rear seat is not in the correct position in the rail for transporting people.

Always make sure that the rear seat is correctly positioned in the rail, the seat belt buckle is on the correct side

and the backrest is folded up when people or animals are transported on the seat.

WARNING

A rear seat that is not securely locked in place can cause serious injury.

● A red locking pin in the lower area of the rear seat signals a removable rear seat. Always make sure that installed

rear seats are correctly engaged and that the red locking pins are never visible outside the seat.

● After installing the rear seats and folding up the backrest, always make sure that the longitudinal adjustment of

the rear seats is securely locked in both seat rails.

WARNING

Armrests that have been removed and not securely stowed can move uncontrollably in the vehicle and obstruct

operation of the pedals. This can result in accidents and severe injuries.

● Always stow removed armrests safely in the stowage compartments under the seats.

The red loop under the rear seat primarily has an unlocking function for seat removal. However, with the

backrest in the upright position, the rear seat can also be moved backwards and forwards by pulling the loop.

139

Introduction

The following section shows the options for adjusting and removing the head restraints. Always ensure that your

sitting position is correct .

Every seat is fitted with a head restraint. The head restraints on the front seats have been developed specifically for

the front seats. The rear head restraints are developed for the respective seats or seat rows depending on the

equipment. Therefore you should not install the head restraints in any other positions.

There are notches in the rods of the head restraints which enable them to engage in different positions. Only

correctly mounted head restraints can engage in the notches in the adjustment area. To prevent accidental removal

of the head restraints after installation, stops are fitted at the top and bottom of the adjustment area.

Correct head restraint setting

Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye

level. Position the back of your head as close to the head restraint as possible.

Head restraint setting for shorter people

Push the head restraint all the way down, even if the head is then underneath the top edge of the head restraint.

There may be a small gap between the head restraint and backrest in the lowest position.

Head restraint setting for taller people

Push the head restraint up as far as it will go.

WARNING

Driving without head restraints or with incorrectly adjusted head restraints increases the risk of severe or fatal

injuries in the event of an accident or sudden driving or braking manoeuvre.

● If a seat is occupied, the head restraint for that seat must always be fitted and adjusted correctly.

● Each vehicle occupant must adjust the head restraint to suit their body size in order to help reduce the risk of

neck injuries in an accident. As far as possible, the upper edge of the head restraint must be level with the top of

the head, but not lower than eye level. Position the back of your head in the middle and as close to the head

restraint as possible.

● Never adjust the head restraint when the vehicle is in motion.

NOTICE

When removing or fitting head restraints, make sure that they do not hit the roof, the front seat backrest or other

parts of the vehicle. This will prevent damage from occurring.

140

Adjusting the head restraints

Fig. 1 First row of seats: Adjusting head restraints(variant

1).

Fig. 2 First row of seats: Adjusting head restraints(variant

2).

Adjusting the front head restraints

1

1. While pressing the button→ Fig. 1

the arrows.

or → Fig. 2

, push the head restraint up or down in the direction of

2. To adjust the head restraint in the longitudinal direction, push the head restraint forwards in the direction of the

1

arrow or backwards while pressing the → Fig. 2

button backwards.

The head restraint must engage securely into position.

141

Fig. 3 In the rear of the vehicle: Adjusting the head

restraint

Adjusting the rear head restraints

1. Move the head restraint all the way up or down. The head restraint will only click into place in the uppermost

position.

1

2. To release the head restraint from the locked position, press the→ Fig. 3

restraint.

button and lower the head

142

Removing and installing front head restraints

Fig. 1 On the back of the front seat backrest: Removing

the head restraint

Removing the front head restraints

1. Lower the head restraint if necessary (→ Head restraints).

2. To unlock the head restraint, feel for the recess in the marked area on the rear of the backrest and use a finger

1

to press it in the direction of the arrow → Fig. 1

.

2

3. Pull the head restraint out in the direction of the arrow

.

Fitting the front head restraints

1. Position the head restraint correctly over the head restraint guides and then insert into the guides of the

corresponding seat backrest.

2. Slide the head restraint all the way down until the guide pins click into place.

3. Adjust the head restraint so that a correct sitting position can be assumed (→ Head restraints).

Ask a qualified workshop to remove and install the head restraints in the first row of

seats.

143

Removing and fitting the rear head restraints

Fig. 1 In the rear of the vehicle: Removing and fitting the

head restraints.

Removing the rear head restraints

1. If necessary, fold the backrest forward slightly (→ Single seat).

2. Push the head restraint all the way up.

1

3. Pull the head restraint out fully while pressing the button→ Fig. 1

.

4. Fold the rear seat backrest back if necessary and allow it to engage securely (→ Single seat).

Fitting the rear head restraints

1. Position the head restraint correctly over the head restraint guides and then insert into the guides of the

corresponding seat backrest.

2. Slide the head restraint all the way down until the guide pins click into place.

3. Adjust the head restraint so a correct sitting position can be assumed and allow it to engage (→ Head

restraints).

144

Memory function

Fig. 1 On the driver seat: Memory buttons.

The memory buttons can be used to store and recall settings for the driver seat.

Storing the driver seat settings

1. Switch on the electronic parking brake.

2. Put the gearbox into neutral.

3. Switch on the ignition.

4. Adjust the driver seat.

5. Press the

→ Fig. 1 button for longer than one second.

6. Press the desired memory button within approximately 10 seconds.

An acoustic signal confirms that the settings have been stored.

Retrieving the driver seat settings

1. When the vehicle is stationary, the ignition is switched off and one vehicle door is open, briefly press the

corresponding memory button.

After around ten minutes, the stored position canno longer be adjusted automatically. The adjustment process

is cancelled if one of the memory buttons is pressed again.

Or: With the driver door closed or ignition switched on, press and hold the corresponding memory button until

the stored position has been attained.

If the driver door is opened later than approximately 10 minutes after unlocking the vehicle, the driver seat is

not adjusted automatically.

Personalisation

You can save and access your individual seat setting in a user account via the personalisation function

(→ Personalisation).

After switching off the ignition and locking the vehicle, the driver seat settings are stored in the user account.

The driver seat settings are restored after the vehicle is unlocked and the driver door is opened.

The seat responds to selecting or changing a user account as follows:

—Vehicle stationary or moving no faster than 5 km/h(3 mph): Seat is moved. You can cancel the movement at any

time by tapping the appropriate function button in the Infotainment system or by pressing a button on the driver

seat.

—The vehicle speed is higher than 5 km/h(3 mph): Seat is not moved. All other setup configurations are adopted.

145

Some settings can be stored in the user accounts of the personalisation function and therefore change automatically

when the user account changes (→ Personalisation).

WARNING

Incorrect use of the seat functions can cause serious injuries.

● Always assume the correct sitting position before the start of the journey and maintain this position during the

journey. This also applies to all passengers.

● Adjust the memory function only when the vehicle is stationary.

● Keep hands, fingers, feet and other body parts away from seat’s moving parts and adjustment range.

Massage function

Fig. 1 On the driver seat: Button for massage function.

When the massage function is switched on, the lumbar support moves and massages the lumbar region.

The curvature of the lumbar support can be individually adjusted during operation by repeatedly pressing the

corresponding switch (→ Front seat, electric).

Switching the massage function on or off

1. To switch on, press the

2. Press the button again to switch it off.

The massage function switches itself off automatically after approximately ten minutes.

button in the seat control panel.

WARNING

Incorrect use of the seat functions can cause serious injuries.

● Always assume the correct sitting position before the start of the journey and maintain this position during the

journey. This also applies to all passengers.

● Switch the massage function on and off only when the vehicle is stationary.

● Keep hands, fingers, feet and other body parts away from seat’s moving parts and adjustment range.

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Steering and Seats for Your Volkswagen Transporter Van Seventh Generation (2021-2025)

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