2010-2017 Nissan Leaf 4 Door Display screen, heater, air conditioner, audio and phone systems -> Troubleshooting guide User Manual
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Display screen, heater, air conditioner, audio and phone systems -> Troubleshooting guide for Your Nissan Leaf 4 Door First Generation (2010-2017)

select an entry from the Phonebook or Recent  
Calls lists. To re-activate Voice Recognition, exit  
the manual control mode by pressing and holding  
• To browse the menu options, tilt the tuning (  
) switch up or down. The system will  
always speak the current menu option. Depend-  
ing on the audio display, it will also show the  
current menu option.  
• To exit the manual control mode, press and hold  
the PHONE/END ( ) button for 5 seconds.  
TROUBLESHOOTING GUIDE  
the PHONE/END (  
) button. At that time,  
pressing the PHONE/SEND (  
) button will  
The system should respond correctly to all voice  
commands without difficulty. If problems are en-  
countered, try the following solutions.  
start the Hands Free Phone System.  
• To select the current menu option, press the  
PHONE/SEND (  
• To go back to the previous menu, press the  
PHONE/END ( ) button. If the current  
menu is the Main Menu, pressing the PHONE/  
END ( ) button will exit the Phone system.  
) button.  
Operating tips  
Where the solutions are listed by number, try  
each solution in turn, starting with number 1, until  
the problem is resolved.  
• To enter manual control mode, start the Voice  
Recognition system and tilt the tuning (  
)
switch up or down. The system will speak  
“Showing Manual Options” when manual con-  
trols are initially activated.  
Symptom  
Solution  
1. Ensure that the command is valid. See “List of voice commands” in this section.  
2. Ensure that the command is spoken after the tone.  
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.  
System fails to interpret the command cor-  
rectly.  
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to use the  
phone, it is likely that the voice commands will not be recognized.  
5. If more than one command was said at a time, try saying the commands separately.  
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to improve the recognition  
response for the speaker. See “Voice Adaptation (VA) mode” in this section.  
1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by using the “List  
Names” command. See “Phonebook” (phones with automatic phonebook download function) in this section.  
The system consistently selects the wrong  
entry from the phone book.  
2. Replace one of the names being confused with a new name.  
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NOTES  
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