Consumer information -> Accessories and parts for Your Volkswagen Caddy SUV Fifth Generation (2020-2025)

Incorrect cleaning and treatment or saturation of the vehicle interior can damage the vehicle electrical system or  
trigger a fault in the airbag system which could result in severe or fatal injuries in the event of an accident.  
Avoid excessive use of water, e.g. water hose, high-pressure cleaner or steam cleaner.  
Remove large-area or severe dirt with hand wash.  
NOTICE  
Incorrect cleaning and care can damage the vehicle.  
Do not use a steam cleaner, brushes or hard sponges etc. for cleaning under any circumstances.  
Have stubborn stains removed by a qualified workshop.  
Accessories and parts  
Volkswagen Commercial Vehicles recommends consulting a Volkswagen Commercial Vehicles dealership before  
purchasing any accessories, spare parts or service fluids, e.g. if you wish to retrofit accessories in the vehicle or if you  
need to replace parts. Volkswagen Commercial Vehicle dealerships can recommend accessories, parts and service  
fluids which are suitable for your requirements. They can also answer any questions you might have regarding official  
regulations.  
Volkswagen Commercial Vehicles recommends you use only approvedVolkswagen accessories and Volkswagen  
Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Commercial Vehicles for  
suitability, reliability and safety. A Volkswagen Commercial Vehicles dealership is also qualified for correct  
installation.  
Although the market is constantly scrutinised, Volkswagen Commercial Vehicles cannot assume responsibility for the  
reliability, safety and suitability of products Volkswagen Commercial Vehicles has not approved. Volkswagen  
Commercial Vehicles can therefore assume no responsibility for these parts, even if they have been approved by an  
official testing agency or are covered by an official approval certificate.  
Any retrofitted equipment which has a direct effect on the control of the vehicle must be approved by Volkswagen  
Commercial Vehicles for use in your vehicle and bear the e mark (approval symbol of the European Union). These  
devices include cruise control systems or electronically controlled suspension systems, for example.  
Any additional electrical components connected that do not serve to control the vehicle itself must bear the mark  
(manufacturer conformity declaration in the European Union). Such devices include refrigerator boxes, computers  
and ventilator fans.  
WARNING  
Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness of the airbags, cause  
faults, accidents and fatal injury.  
Never secure or position objects, e.g. telephone holders, in the deployment zones of the airbags. They may cause  
severe or fatal injuries when the airbags are deployed.  
548